Oracle Enterprise
Applications Practice
Oracle Enterprise Applications Practice
2
Aligning to Oracle Strategy
Horizontal
Apps
• Oracle EBS
• PeopleSoft
• Siebel
• JD Edwards
Industry
Applications
• Utilities
• Life Sciences
• Retail
• Financial
Services
Specialty
Products
• Demantra
• OTM
• Agile
• RMB
• OPA
• Primavera
3000+ Consultants
© 2012 HCL – Proprietary & Confidential
EPM/BI
• Hyperion
• OBIE/OBIA
Technology
• SOA & BPM
• Portal and
Content
Mgmt.
• IDM
• Database
Oracle Fusion Practice
Oracle Fusion Practice
4
Capability Overview
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250+ consultants in Oracle Fusion Middleware Stack across SOA, Web 2.0
Portal, Identity Management and Content Management
Oracle Advance Specialization SOA
Dedicated Fusion Center of Excellence
Global SI for Fusion Application Implementation (Select few)
SOA
Web 2. Portals
Content Management
Identity Management
• SOA Strategy
• SOA Governance
• Application Integration
• Webcenter
• Oracle Portal
• Weblogic Portals
• Documentation mgmt
• Web content mgmt
• Digital asset mgmt
• Image process
Management
• Access Management
• Enterprise SSO
• Provisioning
• Directory Servers
© 2012 HCL – Proprietary & Confidential
Oracle Fusion Practice
5
Service Offerings
• Application Integration
• Architect, Implement and Deploy
• Legacy modernization
• Consulting Services
• Infrastructure architecture and HA
solution implementation
• Monitor, Maintain and Support
• Portal/Knowledge/Content
Management Assessment
• Information architecture and User
Centric Design
• Consulting, Design &
Implementation
• Web Application Development &
Maintenance
• Version Upgrades, Migration
• ECM Strategy
• Knowledge Management
• Imaging and Process Management
• Content Integration Services
• Enterprise Document and Web
Content Management System
Deployment
• Platform Consolidation
• Platform Migration
Oracle SOA
Web 2.0 Portal
Content
Management
• Identity Management and Security
Assessment
• Security and Access Management
• Directory Integration
• Enterprise Single Sign On (ESSO)
• Provisioning Services
• Auditing & Reporting
• Infrastructure architecture and HA
solution implementation
• Monitor, Maintain and Support
• Fusion Middleware Installation
• Fusion Middleware Administration
• Fusion Maintenance Services
• Fusion Infrastructure Maintenance
• Fusion Upgrade & Migrations
• Health Check
• Performance Tuning
Identity
Management
Infrastructure &
Administration
© 2012 HCL – Proprietary & Confidential
Oracle Fusion Practice
6
Expertise Overview
SOA
 Iterative & Incremental Development approach to provide early ROI
 Enterprise SOA assessment to advice customers on Oracle SOA adoption
 Expertize in developing PIP’s as per AIA guidelines
 Process consulting encompassing both Oracle BPA and BPM / BPEL
UCM
 Dedicated Oracle Content Management Practice
 Business Analysis of Extranet Access Management (EAM) needs
 Information architecture and User Centric Design
 Web Application Development & Maintenance
Portal
 Good experience in developing portal and web applications
 End-to-End services through Custom solutions and Product customization
& implementation
 Focus around improved user experience including user experience
modeling
IDM
 Dedicated Oracle Identity Management team
 Focus around Security and Compliance
 Managing identity growth
© 2012 HCL – Proprietary & Confidential
Oracle SOA
Practice
Oracle SOA Capabilities
8
Business Integration Expertise
 15+ successful SOA/BPM implementations
Partnership
 Experience in working as Extended Offshore
Engineering Arm for SOA
 Platinum Partner for Oracle across
the globe
 Developed over 5+ connectors/adapters for
Oracle SOA (complete product lifecycle)
 Oracle Advance Specialization in
SOA
SOA expertise
 A pool of 250+ Oracle Fusion
middleware Consultants
 60+ SOA Certified resources
 10+ Architects
 Dedicated Oracle Alliance across
the globe – Joint Field
engagements
 Dedicated Centre of Excellence
for SOA
 Member of Product Development
and Product Strategy forums
 Beta testing partner for BI,
PeopleSoft and Fusion Apps
Training and Capability
 E-Learning courses to fasten
the learning process and
onboard time
 Reduced training time on Oracle
SOA Products
 Access to OPN Training and
Library
Product Expertise
Best Practices & Frameworks
 Dedicated Fusion Center of Excellence for
SOA
 SOA Competency Center Setup
Methodology
 Automated testing framework for SOA/BPM
Solutions
 BPM Accelerator Kit
© 2012 HCL – Proprietary & Confidential
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Service Oriented Architecture
ESB
Complex Event Processing
Business Process Management
Application Integration
B2B solutions
Service Offerings
SOA/ BPM Advisory
Services
9
Greenfield
Implementations
Support &
Maintenance
Brownfield
Implementations
COE Set-up
Centre
Of Excellence
 Readiness assessments
 Product evaluations
 Adoption Plan and Road
Map
 SOA Governance
 Platform Migrations
 Platform Upgrade and
Decommissioning
 Legacy Modernization
 Platform Upgrades
 B2B Customer On
boarding
 Platform
Implementation
 Process Implementation
 Process Modeling
 Process Optimization
 B2B Customer On
boarding
9
© 2012 HCL – Proprietary & Confidential
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L2, L3 Support
24*7 Support coverage
Preventive Maintenance
Middleware Applications
Operations
 Enterprise wide SOA
Acceleration
 Change Management
 Processes, Reusable
Frameworks and
Templates
 Knowledge Management
Problems HCL is Helping Solve Using SOA
Problem Areas
HCL Market Experience
HCL Services
Web 2.0 Collaboration
APO (Application Portfolio
Management)
Partner and Customer
Relationship Management
Process Management
Media & Publishing
SOA Consulting
Government
SOA Based Application
Development
Telecom
SOA based BPM
Process Monitoring
SOA in ERP/CRM
Mergers & Acquisitions
Energy
SOA/BPM Test Automation
Security and Compliance
Supply Chain RFID
Financial Services
& Insurance
EDI Modernization
Retail and Logistics
Outsourcing
End to End Supply Chain
Pharmaceuticals &
Life Sciences
Master Data Management
© 2012 HCL – Proprietary & Confidential
SOA Competency Center
Establishment
Service-oriented
Infrastructure (SoI)
10
Reusable Frameworks & Assets - Oracle SOA
Technical
Artifacts
Reusable Scripts
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•
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Customize user Inbox with flex fields
Customize the Task Title in BPEL inbox
Coding best practices for BPEL, OSB
Deployment best practices
Recommendable Deployment architecture
Insurance based process maps – Accelerators
Enable JMS publish and subscribe in OSB
Setting up of Oracle Service Registry and its best practices
Enable BPEL Fault handling for both sync and Async process
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BPEL automatic Deployment
OSB automatic deployment
Automated creation of users and groups
Flex field import and export
User Views import and export
Deleting instances using scripts
© 2012 HCL – Proprietary & Confidential
11
Oracle SOA - COE
12
Templates
Assets
Reusable
Services
Standards
Tools
COE
Pattern
Library
Templates
4D
Methodology
ICC Startup Kit
Guidelines
© 2012 HCL – Proprietary & Confidential
Oracle SOA - 4D Methodology
Deliverables
Activities
Define
Design
 Validate Interface
Functional Specification
 Validate Non-Fun
Requirements
 Define System Design
specification
 Design Deployment Plan
 Technical mapping
document
 Technical Specs
(Reviewed and
Approved)
 POC’s Reports
 Implementation Plan
Onshore
 Define Services SLA
Onshore / Offshore
13
Develop
 Industry Standard
Development
Frameworks
 Develop code & conduct
unit testing
 Developed Code
checked in
Configuration
Management tool
 Unit test reports
Offshore
 Individual Integration
Test and Conduct SIT
 Integration Testing
 Support for UAT
 Test Results
 System Integration Test
reports
 UAT Verification Report
Onshore / Offshore
Project Management - Onsite and Offshore
Program Management Framework - Onshore
© 2012 HCL – Proprietary & Confidential
Deploy
 Review and Roll-out
 Monitoring and
Management
 Post implementation
support
 Closure report
 Interface Quality
Document
Onsite / Offshore
Oracle SOA - Migration Methodology
14
Rollout
Dependency Analyzer
Migration
Design
Plan
Assessment
• Identify integration
candidate for migration
• As-is architecture
• Impact Analysis
• Roadmap for Migration
• Risk Assessment
• Analyze environment
readiness
• Plan for environment
upgrade
• Identify integrations
• Identify, validate and
document functionality
• Prepare migration plan
•
•
•
•
To-be architecture
Workflow processes
Component design
Logs and transactional
data backup
• Fallback procedures
• Business user training
plan
© 2012 HCL – Proprietary & Confidential
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•
•
•
Upgrade environment
Configuration
Deployment
Unit and integration
testing
• Validation
• Requirement tractability
• Notification to stake
holders
• System – switch off,
server – switch on
• Decommission
server after system
stability
Oracle SOA - Decommissioning Methodology
• Identify integrations into and
out of the system
• Identify integration
components/ services
impacted due to
decommissioning
• Analyze data structures &
data mappings
• Impact analysis on other
integrations
• Effort for enhancing existing
code Vs new development
• Identify, validate and
document functionality to recreate in new integrations
Discover & Analyze
Identify
• Identify
integration
candidates
• Gather
decommissioning
requirements
• Study As-is
architecture
• Implementation
• Unit & integration
testing
• Validate new
integration flow with
existing integration for
data leakage.
• Acceptance testing
• Requirements
traceability
Implementation
Strategy & Design
• Order of integrations to be
decommissioned
• Is SOA? Else can SOA?
• New standard canonicals?
• Decision to enhance existing or
create new integrations
• To-be architecture
• Data structures for new design
& data mappings
• Component design
• Requirements for new
communication requirements.
© 2012 HCL – Proprietary & Confidential
Decommission
• Notification to
stakeholders on new
version availability
• Announcement for
decommission
• Switch off old
integrations and
switch on new
integrations
• Decommission old
integrations after
stability.
15
Oracle SOA – Support Services
© 2012 HCL – Proprietary & Confidential
16
TIBCO Expertise and Capabilities
17
Business Integration Expertise
 45+ successful SOA/BPM implementations
Partnership
 Global Consulting Partner
 Experience in working as Extended Offshore
Engineering Arm for TIBCO
 Developed over 34 connectors/adapters for
TIBCO (complete product lifecycle)
 HCL has reseller agreements
with TIBCO in select Geos.
TIBCO expertise
 A pool of 550+ TIBCO
Consultants
 150+ TIBCO Certified resources
 35+ Architects
 HCL and TIBCO work on joint
solution development.
 Dedicated Centre of Excellence
for TIBCO
TIBCO Now’ 09 – HCL and Merck
shared the joint success story
Training and Capability
 Elearning courses to fasten the
learning process and onboard
time
 Reduced training time on
TIBCO Products
 Access to TIBCO Training and
Library
Product Expertise
Best Practices & Frameworks
 ICC TIBCO Setup Pack
 SOA Competency Center Setup
Methodology
 Automated testing framework for SOA/BPM
Solutions (HCL xFIT™)
 ProcessWatch™: Process Visibility and
Control
 BPM Accelerator Kit
© 2012 HCL – Proprietary & Confidential
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Service Oriented Architecture
ESB
Complex Event Processing
Business Process Management
Application Integration
Portal Builder and Portal Packs
B2B solution
IBM WebSphere Expertise
HCL has successfully executed integration project for 15+ clients using IBM WebSphere
Portfolio
IBM WebSphere
 SOA & Process
Management
 Application Integration
 Business Activity Monitoring
 Identity Management
 Application Server
Select
Customers
Engagements Services
Highlights
 B2B Integration
IBM Technology
Components
 WebSphere MQ
 WebSphere Application
Server and Process Server
 Message Broker,
DataPower, Business
Monitor
 Enterprise Service Bus
 Partner Gateway
Supporting Components of WPS
Process Lifecycle
 Business Services - WebSphere Business
Modeler, WebSphere Business Monitor
 Process Services - WebSphere Process Server
 Access Services - WebSphere Adapters
 Management Services - Tivoli Composite
Application Manager
 Infrastructure Services - WebSphere Datapower,
XD
 Partner Services - WebSphere Partner Gateway
 Development Services - WebSphere Integration
Developer , Rational Software Architect
 200+ skilled team of engineers, architects and project managers
on MQ Messaging Technologies
 500+ person years of experience on WebSphere Business
Integration
IP’s / Frameworks
 Process Watch for Process
Visibility/Monitoring
 xFIT for automated testing
with IBM cartridge
 IBM Platform Migration
methodology from
seamless upgrade
HCL Relationship :
Advance Level Partner
Consulting , Assessment, Design, Development ,Blueprint, Implementation, Rollouts, Production support
 End to end Automation project for a leading financial institution, listed among top 10 global banks, spread across five continents with
Fortune 500 companies as clients
 Complete Support solution for worlds largest confectionary company, supporting entire application landscape with 250+ applications
 A Fortune 200 financial services company with more than $81 billion in owned and managed assets and offices throughout the United
States and Europe
 The world's largest confectionery company and have a strong regional presence in the Europe, Americas and Australia. With origins
stretching back over 200 years
 World leaders in insurance and financial services, is the leading international insurance organization with operations in more than 130
countries and jurisdictions
© 2012 HCL – Proprietary & Confidential
18
IBM Centre of Excellence (CoE)
Areas of Collaboration
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IBM is the industry leader in Business
Process Management enabled by SOA.
Through a combination of business
expertise, software, services, industry
templates & workplace forms; HCL helps its
customers understand, define, execute, &
optimize the core business processes that
generate value for an enterprise.
IBM Skill Matrix
© 2012 HCL – Proprietary & Confidential
Practice Enablers
Dedicated Capability Leaders for
Specialization Tracks
Benefit Led KPI Frameworks
20
Strong Oracle Connect
OPN Lab with 250+ Training
Programs
© 2012 HCL – Proprietary & Confidential
Multiple Product and Multiple
versions
Dedicated Continuous
Improvement Focus
Key Partnerships
21
Platinum Partner
• Platinum partner and value added reseller of the Oracle Technology Stack. Vertical Competency Aligned
with Fusion MW
Advanced Level Partner
• HCL is a part of IBM’s SOA Specialty Program. WBIv61 Beta Program Partner; “Blue Infuse” and “Blue
Box” Partner
Premier Global Systems Integrator
• Joint Go to Market Strategy. Focus on Insurance, Retail and CPG industries
Global Consulting Partner
• HCL and TIBCO have announced joint solution development. HCL First set up a TIBCO offshore product
engineering arm in 1999
Gold Certified Partner
• Custom-developed solutions, Networking Infrastructure solutions, OEM Hardware Solutions, Product
Engineering
Global Services Partner
• Leading edge consultancy and industry expertise to deliver rapid implementation of BPM solutions
Services Partner
• Providing system integration, consulting, process design and implementation
Global Alliance Partner
• Designing the EDI roadmap , Mapping & Translation, End to End Testing, Migration/Upgrade, Monitoring
and Support
© 2012 HCL – Proprietary & Confidential
Why HCL for Oracle SOA
22
Partnership
Strong History and Relationship with Oracle
Product
Understanding
In-depth understanding of Oracle SOA Products
End to end
capabilities
End to End Global Services Provider
IP Enabled accelerated implementations on Oracle
SOA
Value
proposition
Global Clients
Global customer experience across industries
Domain
Specialists
Beyond Technology: Focus on Business Results
© 2012 HCL – Proprietary & Confidential
23
Oracle Relationship & Leverage
Platinum Partner for
Oracle across the
globe
Dedicated Oracle
Alliance across the
globe – Joint Field
engagements
Member of Product
Development and
Product Strategy
forums
Points for Leverage
Strong Oracle Leadership connect
Specific alignment to address critical customer requirements &
Support Issues
Advanced SOA Specialized Partner
Over 50% certified consultants
Greater access to Oracle Support resources
© 2012 HCL – Proprietary & Confidential
Beta testing partner
for BI, PeopleSoft
and Fusion Apps
Global SI partner for
Fusion apps
implementations
24
Case Studies
© 2012 HCL – Proprietary & Confidential
25
Oracle SOA – Case Studies
© 2012 HCL – Proprietary & Confidential
Case Study 1- Largest Bank provider in Asia
26
Initiation and management of policies and Claims
About the Client
The Client: The largest
Bank provider in India
embarked on a large scale
IT transformation initiative in
terms of setting up the
General Insurance portfolio
division
and
HCL
is
involved setting up the
entire IT landscape to
enable speedy initiation and
management of policies,
Claims for more than 25
products
System Environment
 Oracle WebCenter
 Oracle SOA
 Oracle Identity and
Access Management
Suite
Business
Need/
Challenges
 The IT transformation initiative included rolling out multiple Oracle Applications (WebCenter
Portal, Document Mgmt (Oracle UCM) , Siebel CRM, PeopleSoft HRMS, Oracle Financials),
SAS MDM and eBAO (Quote, Policy, endorsement, Renewal, Claims, Sales Channel, ARAP,
Operational process)
 Customer, Employee and Partners Portal using WebCenter and Web Content Management and
Document Management using Oracle UCM
Solution
Highlights
 Contributor sites for Internet and Intranet has been built using Oracle UCM - Site Studio Designer
 Complex Business workflows has been configured in UCM for content publish
 OAM integration for SSO with OID as external LDAP
 Custom Check in profiles and custom components enabled for achieving business needs
 Enterprise-wide BPM implementation covering 17 key business processes covering core
Insurance, HRMS, Financials, Marketing, Content Management and Master Data Management
 SOA based Integration for 113 touch points between various applications
 Encapsulation of Business Processes in BPEL layer avoids customization of applications which is
highly undesirable
Delivered
Benefits
 Centralized Document Management
 Loose coupling of applications is enabled by using Oracle SOA
© 2012 HCL – Proprietary & Confidential
Customer Case Study - Largest Bank provider in Asia
© 2012 HCL – Proprietary & Confidential
27
Case Study 2- Largest Insurance provider in Asia
28
Claims and Policy Management
 User Based Privileges and control across Operating office, Regional office and Head quarters
About the Client
The Client: The largest
General Insurance provider
in India embarked on a
large
scale
IT
transformation initiative to
modernize and automate
5000 branches to enable
speedy
initiation
and
management of policies.
System Environment
 Oracle Portal
 Oracle UCM
 Oracle SOA/AIA
 Oracle Identity Manager
Business
Need/
Challenges
 Centralized Content Repository to store all policy document
 Single view of customer information across millions of policies helping Insurance provider
achieve better customer service.
 The IT transformation initiative included rolling out multiple Oracle Applications (Siebel CRM,
PeopleSoft HRMS, Oracle Financials), Oracle UCM (WCM & DMS) , SAS MDM & BI and EBao
(claims and policy management)
 Intranet (Employee Portal), Internet (Customer Portal) and Extranet (Partners portal) Portal by
using oracle Portal and Oracle Webcenter Services.
Solution
Highlights
 Implemented Centralized Document Management Solution using Oracle UCM
 Oracle UCM was integrated with Portal , Siebel CRM and Oracle E-Buisiness Suite
 Customized META DATA for millions of policy are created and stored in UCM.
 Automatic account provisioning/de-provisioning
 Enterprise-wide BPM implementation covering 58 processes covering core Insurance, HRMS,
Financials, Marketing, Content Management and Master Data Management
 Automated 5000 branches and enabled speedy initiation and management of policies.
 All the policy documents will be stored in Centralized content repository and managed
Delivered
Benefits
 108 integrations using Oracle SOA builds data bridge between various different technologies and
enables loose coupling of applications
Customer Case Study - Largest Insurance provider in Asia
© 2012 HCL – Proprietary & Confidential
29
Case Study 3 – Hi-tech Manufacturing company, US
30
Heterogeneous Systems Integration
 The objective is to extract data from different internal systems and creating HTML/PDF files. The
HTML/PDF files are to be used as Knowledge base repository.
About the Client
Is an industry leader in data
center networking solutions
and services that enable
organizations to manage
their most vital information
assets. Headquartered at
San Jose it has its offices
all over the world (APAC
and EMEA regions)
System Environment
 Oracle 10g & 11gSOA
Suite
Business
Need/
Challenges
 Update customer information and sync between various source systems like EBS, SFDC and
POS.
 De –duplication of Customer data to ensure the right sales reports using Address Doctor
interface and Dun & Bradstreet
 To establish data synchronization between a HUB system and EBS Suite for enabling logistics
and shipping. A dashboard is required for the management to track the flow of data across
various systems.
 Automated Workflows, ADS integration and Single Sign On
Solution
Highlights
 Oracle Identity and
Access Management
Suite
 Oracle 10g BAM
 Oracle 10g Database
 Oracle BPM
 Developed a SOA solution composed of multiple orchestrating processes, which will establish
connectivity with various Databases and convert the data into HTML/PDF formats.
 SOA solution brought all the systems together at the real time by exposing set of vital operations
as web services. The developed solution would listen for business event Source system name
and batch Id. SOA then queries customer details from source and updates it to appropriate
Target systems
 Inbound and Outbound BPEL processes were implemented at the SOA layer to initiate data
transfer either from the HUB side or from the E-Business . Sensors were implemented to capture
vital information and the same was displayed in the BAM dashboard.
 SOA 10g to 11g Migration.
 Standardization and streamlining of business processes contributing to greater efficiency.
Delivered
Benefits
 Integrated solutions among different systems (EBS. SFDC and POS)
 Scalable integrated Platform to implement new integrations across legacy applications
© 2012 HCL – Proprietary & Confidential
HCL’s Preferred Framework for Hitech
Manufacturing company
?
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31
HCL suggests an Adaptive Enterprise Framework for
Customer, which will suite Customer’s Integration needs,
derive a business roadmap to move from the Point Solution
based disjoint endpoints to a Centralized Business
Process based endpoints
Key Goals
 Enable Customer for ‘transformation’
 Build Centralized Access Point to Business Applications i.e.
Centralize Solutions
 Build an Adaptive Enterprise
Challenges
 Modeling and Architecture of Disjoint Applications end-to-end
 Building composite applications
 Governing, Monitoring and managing the application across
the eco-system
 Eco-system flexibility with declarative policies, service
management and externalized functionality.
 QOS
Proposed Solution Focus
areas
Formulate a SOA Strategy
© 2012 HCL – Proprietary & Confidential
Formulate a SOA strategy for Hi-tech
Manufacturing company
Composite
Services,
Events,
Rules
32
Start
Here
Coupled
Business
Process
SOA Layer
Disjoint Applications
 Decreased Cost
 Leverage Application
functionality
 Flexibility
 Reusability

Avoid non-standard
point to point
integration
 Employee Productivity
 Information aggregation
and availability
 Reduce duplicate effort
 Makes employee
proactive rather than
reactive
Reference
Architecture
 Partnership
 Standard based
 Integration is driven by
what is needed and not
how
Business
Benefits
© 2012 HCL – Proprietary
& Confidential
 Agility – Built for change
 Custom applications
evolve over time
 OOTB Applications
survives product
upgrade
 Abstract backend and
allow replacement
 Service Outsourcing
HCL SOA Reference Architecture
Extended Enterprise
B2B
Presentation Services
Oracle
Portal ~ BI, Dashboard, Applications
Rich
Application
B2C
Business
Services
Business
Monitoring
BPEL
Process Manager
Utility
Integration
Rules Engine
Oracle
BRE
Business
Rules
Services
Services
Oracle
EMS
Inline with
Oracle
FMW/AIA
Oracle Adapters
Adapter Services
Enterprise Message Bus
Enterprise
Applications
ERP
F-App
Infrastructure Services
CRM/HR
PS
Networks
Service Registry
and Management
Analytics
Oracle BPM
Business Process Management
Service
Layer
Hi-tech Manufacturing company Product Mapping
COTS
COTS
Custom &
……
Legacy
Data Center
© 2012 HCL – Proprietary & Confidential
Oracle
Registry
Registry
IDM
&
Security
WSM
Oracle
Policies
WSM
Oracle
FMW
Management
Storage
33
SOA 11g High Available Architecture with Failover/Failsafe Mechanism
PROD & UAT Servers
Presentation
DMZ
SOA Node S2
Machine 2
DMZ
Firewall
DMZ
Firewall
Users
Application
DMZ
Reverse Proxy 2
Node
Manager
Oracle HTTP Server
2
SOA
Managed
Server
HTTP(S)
Request
Hardware
LB1
SOA
CLUSTE
R
Hardware
LB2
BAM
CLUSTE
R
OSB
Managed
Server
Adapters
Oracle
EBS
OSB
CLUSTE
R
Dehydration Store
Oracle DB
Internet
Users
BAM
Managed
Server
SOA
Managed
Server
Reverse Proxy 1
DMZ
Firewall
Oracle HTTP Server
1
BAM
Managed
Server
OSB
Managed
Server
Admin
Server
Admin
Server
SOA DOMAIN
OSB DOMAIN
SOA Node S1
Machine 1
HTTP(S)
Intranet Requests
© 2012 HCL – Proprietary & Confidential
Node
Manager
Oracle
R12
Adapters
Quote-To-Order Integration
QTO Process - Payload Interaction Pattern
QTO Gateway Component
HTTP Servlet Implementation : Listens for Quote Payload
POST Handler

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

Receive payload
Cleansing & Validation (XML & Adding Namespace)
Generate unique ID with Quote Number
Write to disk (physical location where the File Adapter is polling)
Acknowledge Source System with Unique ID(HTTP OK)
© 2012 HCL – Proprietary & Confidential

An Oracle SOA Case Study for
leading Communications
components Vendor
35
QTO BPEL Architecture
Pattern-based
 Manager-worker for load throttling
 Rejected Message Handling
 Programmable timeouts and alarms for asynchronous
interactions
Foundational services
 Fosters reuse
 Notifications
 Login
Framework for Exposing Oracle Business Logic as a Business
Level Service
 e.g. Order creation
 Business events
 Process Orchestration is key enabler
Replay Mechanism
 Shelters End Users from re-trying after system-level
outages
 Granular
Real Time & Fine Grained
 One quote Per Transaction
 Real Time Feedback on Status of Integration
QTO Oracle
Activity




Payload from BPEL populated to tables
Picked by Stored Procedures for Validation
On Successful validation, Stored Procedure for Order is
invoked
Status is sent back to BPEL
© 2012 HCL – Proprietary & Confidential
36
Payment Gateway Integration
Payment Gateway Integration - Payload Interaction Pattern
Web Services based Integration



Oracle APIs exposed as Business Services using Oracle
BPEL
OWSM for Security
Interactive Response Patterns
* Projected for Oracle Open World Presentation
© 2012 HCL – Proprietary & Confidential

An Oracle SOA Case Study for
leading Communications
components Vendor
37
Knowledge Base Integration
Distributed Systems Architecture
Knowledge Base Services




Integrating Heterogeneous Backend Knowledge Sources using Oracle SOA
Manager – Worker Pattern on BPEL
Unique File Hashing Algorithms for Dynamic Distribution of Records
Hot-Pluggable Backends
© 2012 HCL – Proprietary & Confidential

An Oracle SOA Case Study for
leading Communications
components Vendor
38
Customer Data Hub
Heterogeneous Systems Architecture
Customer Data Hub




A consolidated customer repository across key systems
Shared customers across systems; de-duplicated data
Ability to cleanse addresses with the use of Address Doctor interface
© 2012
HCL – Proprietary & Confidential
Enriched and accurate company data from Dun
& Bradstreet

An Oracle SOA Case Study for
leading Communications
components Vendor
39
Oracle B2B Implementation
40
This POC implementation aims to TechData~Customer Trading Setups using Oracle SOA B2B.
Scope: To Simulate Customer– Tech Data B2B Integration using Oracle B2B instead of GIS
Assumption: To avoid interruption to existing Tech Data Customer channels, GIS at Customer is considered as a trading Partner which will be
connected to Oracle B2B exchange at Customer. To eliminate development efforts as a scope in the PoC , the GIS temp transaction schema will be used
as a source.
 GIS Outbound Flow
Current Integration using GIS Exchange
 GIS Inbound Flow
 Oracle B2B Outbound Flow
 Oracle B2B Inbound Flow



Tech Data* Transmits EDI Message
Oracle SOA B2B consume message (EDI X12 850) from Tech Data*
Partner /SOA pushes the data to ERP* tables.
Note: Tech Data* , ERP* refers to GIS, GIS middleware data base schema respectively



SOA service is initiated to read the data from ERP* tables.
SOA pushes the messages to Oracle B2B.
Oracle B2B converts the message to EDI format and send it
to Tech Data*.
Note: Tech Data* , ERP* refers to GIS, GIS middleware data base
schema respectively
Inbound Bound Flow - 850 Transaction:
Outbound Bound Flow – 855 & 810 Transactions:
Activities completed at Oracle B2B Layer
Activities completed at Oracle B2B Layer
Created Document definitions and validation files for 850 transactions.
Created Document definitions and validation files for 855 and 810 transactions
Configured Trading partner setups in Oracle B2B.
Configured Channel setups, Agreement setups in Oracle B2B.
Configured Trading partner setups in Oracle B2B
Created mapping document to map EDI message with table schema for 850 Configured Channel setups, Agreement setups in Oracle B2B.
transactions
Created mapping document to map EDI message with table schema for 855 and 810 transactions.
EDI Message exchanged between GIS and Oracle B2B for 850 transaction. EDI Message exchanged between Oracle B2B and GIS using http for 855 and 810 Transaction.
Activities completed at SOA Layer
Activities completed at SOA Layer
Developed SOA composites to send 850 transaction data to GIS Database.
Developed SOA composites to retrieve 855 & 810 transaction data and push them to Oracle B2B.
© 2012 HCL – Proprietary & Confidential
Case Study 4 - Leading Automatic Test Equipment
provider in US
41
Automation & Optimization of Test System
License Generation Process
 Automation & Optimization of Test System License Generation Process
 Integrates Oracle ERP, Engineering License creation tool
About the Client
The Client: The leading
supplier of Automatic Test
Equipment used to test
semiconductors,
wireless
products, data storage and
complex electronic systems
which serve consumer,
communications, industrial
and government customers.
Business
Need/
Challenges
 Applying Trade Compliance Process from Order creation till Shipment
 Real time validation of Denied Party, Embargo Country, License Determination for exporting
items in Oracle ERP against Kewill
 Optimized Quote Creation Process for Sales team
 Employee Appraisal Finalization Process in HRMS System
 Retire Weblogic and Leverage Oracle Fusion Platform going forward
 Retire Domino Dom-Doc and Deploy Content Management using Oracle UCM
Solution
Highlights
 Management of all Teradyne business & operational content, Dynamic Websites
 eBusiness Portal Framework
 Single Gateway to all the customer facing and internal applications
System Environment
 Oracle UCM
 Standard JSR based Portlets, Collects data across enterprise systems
 SOA using FUSION middleware. Encapsulate business functionality as standard services,
Matures & Real time Business Processes
 Oracle SOA
 OID & Oracle Identity
and Access
Management Suite
 Oracle Portal
 Applications can be modernized incrementally
 Unified Identity Management and Access Control across all applications and systems
 Reduced Lead Time
Delivered
Benefits
 Between requesting license to receiving license files by Test group virtually eliminated. Test
engineers can input details and download license instantaneously.
 Hand-offs in the process
 (Test engineer requesting license, SW admin creating & emailing license, SW admin reviewing
license)
eliminated.
© 2012
HCL – Proprietary & Confidential
Customer Case Study - Leading Automatic Test Equipment provider in US
Global
Search
Customers
42
Content
Management
eKnowledge
eBusiness
Insite
Employees
iSupplier
Gateway
Teradyne.com
Suppliers
Business Services
Financials
••General
Quote Generation
Ledger
Application
•Fixed
Assets
• Order Shipment / screening Servers
•Cash Management
(with
Trade Manager
Compliance)
•Property
Runs TERADYNE
Business Electronically
• Test Equipment License Mgmt
Storage
(eLicensing FNO)
Integration Services
Procure
To Pay
• CORC
Integration
•Purchasing
• Oracle
OM-FNO
•Inventory
• Flex•Payables
Locator Tool
.
• Merlin 2.0 Customer Portal
.
Databases
Hire to Retire
•Core HR
•Oracle Advance Benefit
•Oracle
Time
and Labor
Teradyne
Internal
Services
•Payroll
• MAP
• TAAC•ESS
Compensation
• HRMS•Total
Finalization
• WIKI
Technologies
Concept
Mfg Platform
•Oracle to
Fusion
•Bill
of
Materials
• Portal
•Work
Process
• SOAIn
, BPEL
•Costing
• Web services
•eSlot
•IDM
•Rollforward
• Oracle UCM
•MRP
• J2EE
• MS Fast Search
© 2012 HCL – Proprietary & Confidential
42
Quote to Cash
•Order Management
•Shipping
Security
Services
Confirmation
••Finance
Federation
•Receivables
• Access Management
• ID Management
Case Study 5 - SOA base Business integration solution
for a large
Telecom service provider
43
SOA integration
o Establish a high capacity convergent digital network nationwide
About the Client
The Client: A member of
India's largest business
group, that is amongst the
top 500 enterprises in the
world with a total revenues
is US$ 13.3 billion
System Environment
 Oracle SOA
Business
Need/
Challenges
o A highly scalable solution to support 50 million users along with an Integrated billing processes to
simplify service provisioning for the company and the provide rich experience for all end users
 Developed a SOA based solution architecture blueprint for IBS (Integrated Business Services)
Framework
Solution
Highlights
 Implemented 15 key business process including customer activation, deactivation and provisioning
 Implement IBS framework involving integration of:
 OSS
 BSS
 Fraud Management
 Interconnect]
 GIS
 Developed a migration strategy and Provided support for CIM (Common information model) for
data transfer
 Real-time Monitoring, exceptional handling and auditing
 Flexibility to add/modify service provisioning anytime
Delivered
Benefits
 Guaranteed delivery and fault tolerance support for 24/7 operations
© 2012 HCL – Proprietary & Confidential
Case Study 6 - Integrated Web Services project for
leading
internet based IT services company
44
System Integration
About the Client
The Client: : is a world
leader for domain name
registration, offering search
engine optimization, web
hosting, email plans, and
website design.
System Environment
 Oracle SOA
Business
Need/
Challenges
 Need a systems integrator to implement oracle communications suite as part of its transformation
program.
 Consistent coherent systems and processes as a base for integration of current businesses as
well as absorbing any future growth.
 Replace existing business systems as part of transformation and enable Melbourne IT to
redesign internal business processes.
 Order-To-Bill PIP
Solution
Highlights
 Agent-Assisted-Billing PIP
 Custom Interfaces
 Oracle Business Rules
 ESB (OESB / ALESB), Oracle Enterprise Manager
o Improved speed to market of products
o Single customer view
o Accurate and consistent view of business information for decision making purpose
Delivered
Benefits
© 2012 HCL – Proprietary & Confidential
Case Study 6 - Integrated Web Services project for
leading internet based IT services company
© 2012 HCL – Proprietary & Confidential
45
Case Study 7 - Re-engineering Complex IT environment
for a
Virtualization software company
46
Focusing on customer value
 Re-engineering vmware.com applications
About the Client
The Client: : is a company
providing
virtualization
software
System Environment
 Oracle BPEL
 Weblogic portal
 VPP – improving customer reward system
Business
Need/
Challenges
 Eclipse – enhancing the experience of “enterprise customer segment” in handling license
process
 Supply chain automation – better visibility for the release processes
 Service cloud – Migration from Siebel to SFDC
 16 Portals developed in WebLogic
Solution
Highlights
 35 BPEL process to integrate with ERP, External Partners and IDM
 ERP Schema and Custom Schema in a single DB instance
 Terabytes of Data in Oracle, roughly 1000 tables and 800 stored procedures
 Customizations in ERP requires bringing down Oracle, hence affecting customer business
 No Standardization of technology platform
 Increasing uptime from 96% to 98%
 Further increasing the availability 99.3% by having Secondary eBS
 Increasing visibility by providing robust audit log
 Event driven architecture to achieve Loose coupling
Delivered
Benefits
 Managing business faults and system faults by appropriate support teams
© 2012 HCL – Proprietary & Confidential
Case Study 7 - Integrated providing virtualization
software
47
 Split the database into eBS database and custom DB, to increase the availability to end user
• Creation of additional BPEL to replace direct hibernate calls to eBS
• Creation of additional BPEL to loose couple calls between custom DB and eBS
 Build the routing generic routing logic in all the existing and new BPELs
Before Re-Engg
•
38 BPELs
•
3 Complex, 6
Medium,
29:Simple
Re-architecture
© 2012 HCL – Proprietary & Confidential
After Re-Engg
•
138 BPELs
•
10 Complex, 26
Medium, 102
Simple
48
TIBCO – Case Studies
© 2012 HCL – Proprietary & Confidential
Case Study 8 - Creating a TIBCO driven telecom
enterprise by re-engineering the Middleware
49
Middleware Re- Engineering
About the Client
The Client: Is a national
provider of wireless voice,
messaging,
and
data
services
capable
of
reaching over 268 million
people in USA.
System Environment
 TIBCO
Business
Need/
Challenges
 Eliminate other “Middleware” systems – Single Source of Truth. Mandate all client applications
that use other middleware systems to use TIBCO platform
 Assisting client achieve its TIBCO initiatives with respect to middleware systems
 All services for all clients to be migrated to TIBCO
Solution
Highlights
 Expand middleware usage:
 Be central to upcoming business initiatives - TIBCO is the key
 Real-time events from Enterprise Systems
 Real-time feeds into an “Active” Data Warehouse
 ERP -Order Tracking & Visibility
 Investigate B2B Space – Partner Relationships
 Expand Enterprise Security
 60% of the team is offshore and 90% of the team is TIBCO certified
 Ramp up and Ramp down as per client’s resource needs.
Delivered
Benefits
 Documentation created for 260 services in 3 months
 46 member team with dedicated roles for Sr. Architect, Architects, System Analyst &
Tech Leads apart from developers
 Sessions
and
PoCs to&make
sure they understand what they need to do
© 2012 HCL
– Proprietary
Confidential
Case Study 8 - Creating a TIBCO driven telecom
enterprise by re-engineering the Middleware
© 2012 HCL – Proprietary & Confidential
50
Case Study 9 - Setup TIBCO platform for a leading Media
51
and
Entertainment Company
TIBCO Adoption
About the Client
The Client: : A leading
media and entertainment
company whose advanced
telecommunication offerings
include digital television,
high-speed Internet, digital
voice-over-cable
service,
and integrated business
communications
Business
Need/
Challenges
Solution
Highlights
System Environment
 TIBCO Administrator,
TRA
 TIBCO BusinessWorks,
TIBCO Adapters
 TIBCO Enterprise
Message Service(EMS)
 TIBCO iProces, GI,
 Java, Hermes JMS, and
XML
 Client wants to migrate all its applications that currently on legacy Vitria workflow and integration
platform to new TIBCO platform
 As a part of this migration initiative and application development on the TIBCO platform, client
desires to set in place a foundation or framework to utilize the re-usable components and
processes in the enterprise, based on proven industry ‘Best Practices’ for BPM development,
messaging and integration
 Significantly reduced time to enable new business processes and integrations
 Readily available TIBCO platform with reusable components for :
 Exception Handling, Logging and Auditing
 Monitoring deployed TIBCO components and generating alerts
 Easy and effective management of TIBCO services
Delivered
Benefits
 Effective translation and co-relation of data across multiple incompatible applications
 A testing solution that automates TIBCO , Web services and BPM testing
© 2012 HCL – Proprietary & Confidential
52
IBM WebSphere – Case Studies
© 2012 HCL – Proprietary & Confidential
Case Study 1: Enterprise wide Message Broking solution
The Client: Client is a major UK company providing retail, corporate banking and insurance and
investment services through its multi-brand strategy.
Business Objective
o The client required a central Message Broking platform to be used across the enterprise. The solution had to be
optimized in the following areas:
o Business Performance Transformation
o Enabling Business Flexibility
o Information Integration
o Application Integration
o Optimizing IT
o Transforming Business
HCL Solution
o HCL is playing a key role in the integration business of componentization in the Banking Sector. HCL participated in
providing architectural solutions using ESB platform.
o Providing services on Message Broking Design and Development of various components involved in the Integration of
Banking applications. Presently HCL has Offshore Dedicated Development Centers.
o Optimization of processes defined under different business layers.
o HCL also providing solutions and services in other areas like .NET, Mainframe Applications Development and Support.
o A centrally managed environment for execution of the business services.
o Service orchestration is done by invoking support services directly from the defined business services running in the
Message Broker.
© 2012 HCL – Proprietary & Confidential
53
Contd..
54
Engagement Scope
o Implementation, Integration Adapters and Migration of SeeBeyond to Higher version
Tools and Technologies




WebSphere Message Broker,
WebSphere MQ
WebSphere Application Server
Harvest, Oracle 10g RAC, Message Switch
Client Benefits
o The HCL solution provided the client with the following benefits:
o Integration to new/existing systems can be done at the business service level.
o Faster time to market with new banking products and services
o Major reduction in time required and cost of regulatory compliance
o Improved cost/income ratio through lower computing and IT support costs.
© 2012 HCL – Proprietary & Confidential
Solution Architecture
© 2012 HCL – Proprietary & Confidential
55
Case Study 2: Single Customer view using IBM WebSphere
The Client: One of Australia’s leading motoring organisations servicing approximately two million Victorian members.
Business Objective
o The client wanted to implement Online Member Transaction (OMT) to integrate sales, service and communications platform to
enable improved member satisfaction, access, sales penetration, profitability and cost efficiency. The business strategy was to
achieve the following:
o To transform the company into a robust channel through which members can readily access information and advice,
purchase a wide range of products and services and interact with the company online at their convenience.
o To create online integrated, sales, service and communications platform to enable improved member satisfaction, access,
sales penetration, profitability and cost efficiency.
o Provide automated end-to-end transaction capability to enable transaction via the internet without the need for front-line
staff or other manual processes.
HCL Solution
o HCL is playing a key role in implementing the Online Member Transaction project.
o HCL solution is based on transformation development approach using IBM WebSphere Software stack for this solution.
o Integration Services – to automatically / effectively fulfil customer request by integrating with the back end
system.
o Online functionality – Unlock web channels to be more flexible in addressing the needs of its customers self-service in a
secure environment
o Consolidated Portals – Single Sign-On and single view and channel for the customer
o Enhanced customer experience – Enable a better customer service through one-stop shop for all customer Interaction that
is simple and secure to use
o Personalization Services – to provide personalized content
o Collaboration Services – click to chat and click to call etc
© 2012 HCL – Proprietary & Confidential
56
Contd..
57
Tools and Technologies






IBM WebSphere Process Server,
IBM WebSphere Portal Server,
IBM WebSphere Content Manager,
Tivoli Access Manager
Tivoli Identity Manager
Omniture Web Analytics
Client Benefits
The HCL solution provided the client with the following benefits:
o Business flexibility for the future.
o Improved customer analytics and campaign management
o Single integration platform that can be reused to introduce more input channels .
o Potential ability to share business systems with other parties in order to leverage benefits of scale
o Fast track, quick win and easy to implement transactions
o Improved member satisfaction.
o Ability to have real-time updates and information
© 2012 HCL – Proprietary & Confidential
Solution Architecture – Technology View
Presentation Services
IBM HTTP Server (Static Content)
Omniture Web Analytics
Channels
IBM WebSphere Portal
IBM Lotus Web Content
Management
58
Horizontal
Services
IBM WebSphere
Personalization
IBM WebSphere
Application Server
Esker
Deliveryware
(e-mail, sms)
Third-Party
Services
Active
Directory(A
uthenticatio
n)
Payment
Gateways
Business Processes
IBM ILOG
(Policies and
Routing
Rules)
IBM WebSphere Process Server (Process Choreography)
New Business Services
Extended
Enterprise
IBM Tivoli
Access
Manager
Existing Business Services
IBM WebSphere Process Server
(Web Services)
IBM WebSphere MessageBroker, IBM
WebSphere Process Server
IBM Tivoli
Identity
Manager
IBM WebSphere Content Manager
(Document Repository)
Enterprise Service Bus
WSRR
Business Applications
RPD
SAP R/3
CID DWH
MARS
© 2012 HCL – Proprietary & Confidential
Phoenix
Other Client Systems
Case Study: IBM Message Broker services
The Client: One of South Africa's largest financial services groups. It operates in 33 countries around the world,
including 17 in Africa and has over 50000 employees and an asset base of R 1,133billion.
59
Business Objective
 Client is embarking on IT Transformation and expects to have better maturity and simpler SDLC processes, estimations and scheduling,
effective program management and control on the portfolio . Client has 32 different systems covering various functional areas.
 Implementing SAP core banking solution to replace its legacy applications while retaining some which would be integrated to the core
banking solution. Requirement is to also integrate some legacy applications within themselves .
 Required a partner to work with the client’s integration team through all the phases of the engagements for IBM Message Broker
services.
HCL Solution
HCL is playing a key role in working with client’s various business teams in the functional areas of
 Internet Banking
 Investment Banking
 Core Banking
 Cash Management
 Vehicle Asset Finance
 Content Management
 Home Loans
HCL identifies SOA/integration requirements and execute the projects end to end involving the following phases / activities:
 Requirement Analysis through Functional specifications / Technical Specifications / Data Dictionary walkthrough.
 Estimation & Work Request Creation
 Design Phase - Development of message flows, message sets & MQ scripts
 Build Phase
 IBM Message Broker – Transformation, Translation and Routing
 IBM DataPower – Configuration (Security setup, Mutual Authentication, XSLT transformation and Firewall setup)
 Unit Testing
 Link Component Testing / Integration Testing Support
 Implementation Support
 Walkthroughs and Handover
© 2012 HCL – Proprietary & Confidential
Case Study: IBM Message Broker services (Contd.)
HCL Solution (Contd.)
60
HCL is playing a key role in the following areas:
 Engage with Downstream build and test CoE component of client’s ICC to get the service realization, service definition and mapping
documents in case of Enterprise level service. HCL is also involved in Design and Analysis.
 Client’s ICC has set up standard checklists, coding standards, design and development patterns. The services HCL provide adhere to
these standards.
 Support Legacy and Core Banking related integration using IBM DataPower, SAP XI and IBM Message Broker.
 List of IBM Message Broker and DataPower projects
 Fleet Card Authorization,
 Electronic Composite Statements
 Online Finger Print Verification
 Sign Plus
 Cash Management.
Client Benefits
The HCL solution provided the client with the following benefits:
o Use of industry standard templates, standards and guidelines, checklists and processes for all the different development phases from
HCL’s Integration Competency Centre (ICC) expertise
o Reduced delivery time
o Flexibility in team ramping up and ramping down.
o High Quality and project management standards though HCL’s approach to Quality improvements and project management tools and
methodology
Engagement Scope
Tools and Technologies
 WebSphere Message Broker,
 WebSphere DataPower
 SAP XI
Team
DataPower, Message Broker and Project Management
© 2012 HCL – Proprietary & Confidential
High-level Architecture
61
Input Channels
ATM
Telephone
Banking (IVR)
Messaging
SMS, fax &
email
Internet
Banking
Channels
Cellphone
banking
Online Web
POS
Enterprise Service Bus
Services
Content Management
WebSphere DataPower
Services
Account Management
Customer Management
Document Management
WebSphere Message Broker
Account Profile
Debit Order
Pricing
COBOL Common services
Customer
Employees
IBM WSRR
Banking Services
Commerce Partners
Financial Services
Partners
Products
Payment
Third Party Services
Customer
Relationship Management
© 2012 HCL – Proprietary & Confidential
IBM WebSphere Engagements
Client
Tools &
Technologies
Global leaders in
insurance and
financial services
o IBM MQ Adapter,
WebSphere Process
Server, ESB, Data
Power
o Implementation of IBM WebSphere Suite for Integrating all the Internal
systems with external applications
o Integrate payment processes to simplify service provisioning for the
company and to provide rich experience for all end users
Client is a major
UK company
providing retail,
corporate
banking and
insurance and
investment
o WebSphere
Message Broker
o WebSphere MQ,
WAS, Harvest,
Oracle 10g RAC,
Message Switch
o Developed a central Message Broking platform to be used across the
enterprise
o Providing services on Message Broking Design and Development of various
components involved in the Integration of Banking applications.
o HCL also providing solutions and services in other areas like .NET,
Mainframe Applications Development and Support.
Client is a major
UK company
providing retail,
corporate banking
and insurance
and investment
services
o IBM WebSphere
Message Broker,
IBM Data Power
Appliance XI50
o WSRR
o Poor quality application data being received from the broker and Significant
time taken to make a lending decision and provide an offer, resulting in high
service demand and processing costs.
o WSRR works in conjunction with the WebSphere Data Power and
WebSphere Message Broker) to query service information and route service
requests.
o Seamless integration across complex application environment
Client is an
international
banking group
o
o
o
o
o The Multi Business Program is a technology operating platform (TOP)
framework consisting of core applications together with their required support
infrastructure to support the business needs of the client. MBP constitutes 13
different projects identified by the bank to enable a consolidation of back
office processing.
o HCL provides various application development and production support services
One of the largest
insurance and
financial services
companies in the
world
o IBM Message Broker
and MQ Series
o Lombardi
Teamworks
DB2 8.1
WAS 5.0
MQ Series 5.3
WBIMB 5.0
Description
62
o Increase efficiency and reduce turn-around time by streamlining servicing of
requests using BPM based web enablement
o WMB is used for Message Transformation, Protocol Transformation,
Message Routing, and Service Orchestration etc. JMS will be used as the
© 2012 HCL – Proprietary
& Confidential
messaging
protocol.
IBM WebSphere Engagements
63
Client
Tools & Technologies
Description
o MQ Series 5.3
o MQSIv2.1
o SAP R/3
o HCL's WebSphere Team is responsible for production support
(24*7) of Clients Middleware environment which is on
WebSphere MQSI v2.1, MQ 5.3, SAP R/3 link and CS-Batch
Connector.
o WebSphere MQSI/MQ
o SAP
o Siebel
o HCL actively provides 24x7 (L2 & L3) application support
services (Break - Fix, Standard Maintenance and
Enhancement)
o Reduced number of incidents due to effective problem
management
Is one of the world
’s largest life
insurance and
pension
companies,
o IBM Tivoli Access Manager and
Identity Manager
o Improve enterprise security, provide single-sign on within and
outside the firewall for their users
o Provide a rich password policy that can enable users to
manage their own passwords, customizable questions allow
users to easily retrieve forgotten passwords
Global leaders in
insurance and
financial services
o IBM MQ Adapter, WebSphere
Process Server, WebSphere
Process Server, ESB, Data
Power
o Implementation of IBM WebSphere Suite for Integrating all the
Internal systems with external applications
One of the leading
global IT Service
providers
o MQSeries version 5.2 or
WebSphere MQ version 5.3
o Architected, developed, implemented, and validated IBM MQ
Series Adapter for a middleware tool
The world's largest
confectionery
company
Beverage Manufacturing &
Distribution
Company
© 2012 HCL – Proprietary & Confidential
64
Accelerators / IPs
© 2012 HCL – Proprietary & Confidential
IPs and Frameworks to Accelerate SOA based Implementation
HCL xFIT™ (pronounced CrossFIT)
Winner of 2008 Technology Innovation Award from
 Test automation framework for SOA/BPM
 Winner of 2008 Innovation @ HCL award
 Currently at V 1.4, V2.0 in Oct 2008
ProcessWatch™ for business process visibility and control
 Alerts are sent to alerting engine for Malfunction cases which invokes the remediation workflows
 The dashboard will implement drilldown reports
Center of Excellence
 Integration and SOA Competency Center Setup Methodology
 Operational Center of Excellence Setup Methodology
Monitoring, Deployment Automation and Logging Framework
 Exception and Audit Logging Framework (ELF) provides a central Exception logging and
handling service that could be used across all integration projects within the organization.
 Deployment Automation Framework leads to substantial reduction in number of Quality
Check steps and significant reduction in deployment execution time
 Off shoring of existing integration operations - Common Monitoring framework for
monitoring for exceptions and alert events and escalate them
BPM Accelerator Kit
 Artifacts, Best Practices, Templates and components that can accelerate the BPM
implementation Journey (A blue print for BPM Implementation)
 Help enterprises in defining the key factors for success in their BPM initiative and thus
streamlining the process to provide a good return on investment (ROI)
© 2012 HCL – Proprietary & Confidential
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TIBCO Adapter Development Experience
Application
Adapters
JDEdwards
Oneworld
Portal Packs
Oracle
Apps
Technology
Adapters
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B2B Adapters
ADB
CB XML
File Adapter
Portal
Intranets
e-Room
COM
ChemXML
Clarify
CORBA
LDAP
Oracle
Apps
Business Connect for
RosettaNet
ObjectBus
.Net
Ariba Network Connector
for Oracle Apps and SAP
MQ Series
EJB
© 2012 HCL – Proprietary & Confidential
Network Connector for
Rosetta net
HCL xFIT™ for End-to-end Integration/SOA Testing 67
Type of
Testing
Unit Testing
Functional
Testing
Load Testing
Available
Tools
Junit /Oracle
AIA CAVS
HP QTP
HP Load Runner
© 2012 HCL – Proprietary & Confidential
Integration /
SOA Testing
xFIT™
Designing and running end-to-end integration tests
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with HCL xFIT™
HCL xFIT™ Integration Test Designer
HCL xFIT™ provides test
developers with the right set of
primitives needed for SOA/BPM
testing
HCL xFIT™ Integration Test Runner
HCL xFIT™ allows business
analysts to re-run test scenarios
with different data-sets
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E-Learning Portal
Center of Excellence Wiki
Middleware and SOA Practice Blogger
© 2012 HCL – Proprietary & Confidential
VMWare Images (linked to CoE Wiki)
IBM WebSphere – ICC Pack
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Category
Artifacts for IBM WebSphere
Application Integration
Business Process Management
Industry Solutions
IBM Best Practices
E-Biz
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


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IBM WebSphere MQ
IBM WebSphere Message Broker
IBM WebSphere Enterprise Bus
IBM WebSphere Adapters
IBM WebSphere Service Registry and
Repository
 IBM® WebSphere® Integration
Developer
 IBM® WebSphere® Process Server
 IBM® WebSphere® Business Modeler
IBM WebSphere Naming Conventions
IBM Standards/
Guidelines/
Checklists
Development Guideline
Sizing and Capacity Planning
Fault Tolerance and Load Balancing Guidelines
 IBM WebSphere MQ
 IBM WebSphere Message Broker
 IBM WebSphere Integration Developer
IBM WebSphere EAI and BPM Checklists
Templates
Methodologies/
Approaches
IBM WebSphere Business Process Requirement
Technical Architecture Specification
Software Requirement Specification
Integration Landscape Specification
Component Design Specification
Integration Test Plan
Unit Test Plan
Deployment Guide
EAI Development Methodology - 4D
Test Plan Approach
Quality Assurance Review Process
Sample Communication Plan
Process Methodology
Configuration Management Plan
© 2012 HCL – Proprietary & Confidential
ICC Web based Navigation tool Screenshots – IBM Generic
Best Practices
© 2012 HCL – Proprietary & Confidential
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Thankyou
© 2012 HCL – Proprietary & Confidential