Tay Joo Hwa (Sharon) . 7, Jalan Southbay 7, Southbay Residence, 11960 Bayan Lepas, Penang. Mobile: 017-4140924 Email: sharontay924@gmail.com Objective To obtain a full time position in the esteemed and well established organisation which offers a conducive working environment, thus enabling me to maximise my potential and capability as a fresh graduate. Being in such a position, I will be given the opportunity to align, therefore achieve my own goals for the nation with the organisation. Working in a competitive organisation has been my priority in job searching as I can go over the edge to gear up my potential while contributing to organisation’s success. Profile I am a highly organised and competent professional with an eye for detail. An individual that is self-motivated, adaptable and flexible to changes in a dynamic environment. Looking forward to cultivate a stronger positive mental attitude from current position. Academic Qualifications 1. Curtin University Bentley Campus, Perth - 2. Disted College Penang, Malaysia - 3. Bachelor of Commerce (Double Major Accounting and Finance) Graduated: July 2012 Diploma in Business Studies CGPA : 3.96/5.00 Graduated: September 2009 Convent Datuk Keramat Secondary School Penang, Malaysia - PMR 8A’s SPM 6A’s Graduated: November 2006 Working Experience 1. Contract Administration Assistant, Dancom TT&L Industries (M’sia) (June’ 10 – Dec’ 10) It was a six month contract work as an administration assistant in a telecommunication and IT provider corporation. In this position, I was required to process customers’ data by keeping the online database updated from time to time, generate a sales report at the end of the week and answer calls to assist customers should they have any further enquiries. As an administration assistant in this short period, I have attained good and ethical communication skills. Besides, I am now more adaptable to work in a fast-paced working environment as I need to update the online database efficiently to provide the latest information for management. I managed to learn that good time management is crucial, knowing that work is endless but we can prioritize at work according to importance. 2. Personal Tutor, M’sia (March’ 07 – Feb’ 12) a) Part-time home tuition (June’ 09 – Feb’ 12) b) Forest Tuition Centre (March’ 07 – June’ 09) I worked as a tutor ever since I started my diploma course at Disted College in order to make ends meet for my living expenses. Due to limited access of funds for education, I learnt to be independent and capable by myself. My students’ age ranged from primary school to secondary school and it is a one-to-one basis for home tuition. As a tutor, I set practical exercises for my students and thus explained the text to them when they encounter difficulties in understanding the subject. My job was also to guide them towards a more effective way in order achieve better results in exam. Nevertheless, I have observed their progress now and then to make sure I know them better. In this job, valuable qualities such as punctuality, responsibility, reliability, good practice of patience and being observant were further developed in me. I have also come to realise that my efforts will not go to waste when I give in my best while taking up a commitment. The driving passion behind this job was the satisfaction I get from my students when they achieve better results under my supervision. 3. Part-time Sales Assistant, M’sia (Jan’ 07 – Jan’ 12) - Different venue for each road show and event on weekends and college holidays (PC fair, Game Event, LG road show, Bridal event, Nescafe road show, F&N roadshow, Astro road show and etc.) During weekends and college holidays, I constantly worked as a part-time sales assistant for target-driven events and road shows. Most of the events required good negotiating and communication skills as I had to sound convincing while promoting in the events. Due to their pay was performance based, I had to be persistent in my efforts in order to obtain higher sales revenue for better pay. Example of such an event was Pikom Pc Fair, whereby my job was to promote the products, explain the details while dealing with customers. Besides that, I need to handle the block display and cleanliness to make sure the products are well and nicely displayed in a tidy way. In the event, several sales teams are put to be in charge of different products. Hence, I had to assist my sales manager by working in teams which reflect my personal development in team working. It was a hands on experience of working in a real world, where I need to be socially aware and be co-operative in a team, thus consistently being trained to adapt in a demanding working environment. Skills Able to speak well in English, Mandarin, Malay, Hokkien and Cantonese Able to write well in English, Mandarin and Malay Proficiency in Microsoft Word, Microsoft Excel, Microsoft Power Point and Microsoft Front Page Good in Mental Arithmetic Good communication skills and leadership Hardworking and responsible Good self discipline and reliable Able to work under stress and time constraint environment Able to work in a team and co-operate with others well Achievements 1. Completed my Diploma in Business while working as part-time tutor and sales assistant to earn my living expenses As mentioned above, I am more independent and tougher as an individual by now. Through hard work, perseverance and determination, I have managed to successfully complete my studies with excellent results. The key to success is to be wise and keep my focus, knowing that no matter what, if ‘there is a will, there is a way’. The difference lies between to be or not to be, to do or not to do. 2. Being a patrol leader for ranger girl guide during secondary school I was the patrol leader for rangers Girl Guide movement, consequently I was in charge of a group of students in form 4 and form 5. A meeting is held on a weekly basis and in conjunction with the meeting, some activities are organised during the meeting. This magnificent journey as a patrol leader has given me a priceless experience in managing and leading people by example. I conscientiously allowed myself to be approachable at all times for the others. I have learnt to look forward and plan ahead by assessing the pros and cons, do’s and don’ts while catering towards the needs and achievement of the girl guides in the movement. 3. Being a treasurer for sports club during secondary school I calculated the fund received accurately and precisely before passing it to the teacher-incharge. Given such a position, I bear all responsibilities thus making me a more reliable and responsible person. In this context, I learnt to gain trust from both students and teachers. I believe this quality will be essential when working in the Central Bank of Malaysia. Miscellaneous 1. References : Available upon request 2. Availability : October 2012