CUSTOMER_CODE
SMUDE
DIVISION_CODE
SMUDE
EVENT_CODE
SMUAPR15
ASSESSMENT_CODE MU0010_SMUAPR15
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
19248
QUESTION_TEXT
Describe the steps in manpower planning.
The five steps in the manpower planning process are
i.Evaluate present manpower inventory
ii.Manpower forecasting
SCHEME OF EVALUATION
iii.Develop a manpower sourcing plan or retrenchment plan
iv.Man power allocation and retention
v.Building requisite competencies (2 Marks each)
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
19250
QUESTION_TEXT
Explain the internal and external sources of candidates.
SCHEME OF
EVALUATION
Internal sourcing – Sourcing the candidate from within the
organization is known as internal source of recruitment. The
internal sources are
i.Promotions
ii.Transfers
iii.Temporary staff
iv.Retired employees (4 Marks)
External sourcing – Sourcing candidates from other sources is
known as external source of recruitment.
i.Advertisements in media
ii.Campus selection in institutions
iii.Employee referrals
iv.Consultants
v.Dat banks (6 Marks)
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
72283
QUESTION_TEXT Explain the benefits of forecasting.
SCHEME OF
EVALUATION
The end-result if accurate is very valuable. An accurate forecast may
improve likely hood of achieving all organizational goals for the year.
It can help identify risks, clarify what needs to be done and sets fair
expectations
The process of forecasting makes managers sensitive to change and
helps them to curtail their flamboyant decision making on the
manpower expenditure side and helps focus on achieving the business
goals. It also enables them to understand the impact of their actions
on the organizations and their own future and helps build consensus
Some of the other benefits of forecasting are
It does not put stress on the system
Lower stress on the system means lower manpower turnover
Lower stress on the system means lower costs, and no need to do any
unplanned expenditure
Lower stress on the system means work gets delivered on time every
time to the client
Lower stress on the system means work gets delivery as per the
quality standards every time to the client
Lower stress on the system means that client does not make any
escalations against employees and does not threaten to withdraw the
business on concerns of quality or timeliness
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
72284
QUESTION_TEXT
What do you mean by on the Job development? Explain the
techniques for on-the-job development.
SCHEME OF
EVALUATION
On the job training and development refers to the training imparted
within the employees immediate work area.
The following are the techniques for on the job development are
1.
Coaching
Coaching is one of the training methods, which is enhances the
performance of an employee. The employee is guided by the coach in
the execution of specific activities.
2.
Mentoring
Mentoring sessions are not at a particular frequency and not have a
meeting structure. Mentoring of a leader of the organization is done
by a board member or another senior leader of the same organization.
3.
Job rotation
An organized and helpful way to develop talent for the management
or executive level of the organization is job rotation. It is the process
of preparing employees at a lower level to replace someone at the
next higher level. Job rotation helps build a 360 degree view of the
business.
4. Job Instruction Technique (JIT)
It uses a plan with clarity on knowledge, skills and attitude
improvement. JIT consists of four steps.
a. Planning
b. Presenting
c.
d.
Trail
Follow-up
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
125231
QUESTION_TEXT
Explain the methods of recruitment.
Methods of recruitment: (2.5*4 marks)
a.
Direct hiring
SCHEME OF EVALUATION b. Apprenticeship
c.
Earn while you learn
d.
Train to hire
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
125234
QUESTION_TEXT
Explain the 3 levels of engagement.
3 levels of engagement.
1.
Engaged talent
2.
Not engaged talent
3.
Actively disengaged employee
SCHEME OF EVALUATION