MUHAMMAD ASIM
Islamabad, Pakistan, Cell # +923335348873,
Email: m_asim23@yahoo.com, Skype ID: (asmii.)
Nationality: Pakistani, DOB: 1984, MS: Married
CAREER OBJECTIVE
A conscientious and professional Telecom Engineer with extensive experience in IT/Telecom, A highly
organized and efficient individual, who’s through and precise approach to projects has yielded excellent
results.
EXECUTIVE SUMMARY
 A dynamic professional with over 5 years of rich international experience UAE & Pakistan in
IT/Telecom, Technology.
 Comprehensive experience in working across diversified business environments,
Telecommunication.
 Over 5 years of exposure in all IT/Telecom including Customer service (Technical),
compensation & policy management, performance management, trainings, and KPI’s.
 Expertise in formulation of IT/Telecom policies & procedures, designing new processes, process
improvement and organizational designs.
 Over 5 years of experience in Telecom/ IT related fields in Hands on experience on LAN/WAN &
GPON/FTTH services.
PROFESSIONAL SKILLS

Troubleshooting & configuration of voice & multimedia sub on switches like Huawei

LAN setup, DHCP, DNS, Microsoft Server 2003 &2008

Installing & configuration ADSL, installation of O/S & exchange server

Have good experience in Fiber optic technology like GPON,DSL and PSTN technologies

Installation of software’s drivers & essential desktop troubleshooting

Good understanding about Sub netting, TCP/IP, OSI layer, networking concepts
PROFESSIONAL EXPERIENCE
An extensive 5years of international experience in the field of IT / Telecom in UAE & Pakistan
EMPLOYMENT HISTORY
Emirates Telecom - UAE
Date:
Dec 2012 to May 2015
Job Title:
Telecom Supervisor
Industry:
Telecommunication
Team:
Network Operation Management Control
Major Responsibilities

Providing technical support to filed staff to commission the services

Activation of high speed internet & VOIP through optical network unit

Migration of ADSL & DEL services from copper to GPON technology

Troubleshooting optical line (OLT) & optical Network Terminal (ONT)

Provisioning Configuration & troubleshooting of Huawei devices ONT types HG8240, HG851,
OT928, OT925

Provisioning Configuration & troubleshooting of Alcatel devices ONT types I240GP, I240GA

Supporting filed Engineers & troubleshooting various technical problems

Activation of Voice & Multimedia services for residential & Enterprise customer including DEL,
PABX, ISDN etc.

Provides on line technical support and ensure the telecom services as per quality standard of
Etisalat & vendors

Configuration, troubleshooting of IPTV (E-vision) services,

Worked on Huawei NMS, Zhone NMS ,Alcatel NMS
FTTH Project
Major Responsibilities

Work on passive optical transmission technology & mainly applies to the scenario such as
fiber to the home (FTTH) to provide various services voice, data, video

Migration of current copper customer services (DEL, HSI and IPTV) into GPON system & also
provide new services such as DEL, HSI and IPTV in GPON

Handling of different kinds of management system such as Corporate Billing & customer
management (CBCM), Provisioning management system (PMS) & FOS

Coordinate with Route & record (R& R) section to update to GPON data.
Pakistan Mobile Communication limited
Date:
March 2010 to Dec 2012
Job Title:
IT-Support Engineer
Industry:
Telecommunication
Team:
Information Technology
Major Responsibilities

Manages
network
operations
to
include
troubleshooting
connectivity
problems
adding/terminating users assigning rights and access resetting passwords establishing e-mail
addresses assessing and reporting operational status performing backups and restores etc.
Performs routine preventive maintenance on hardware and software.

Directed the entire design, testing, implementation, operation and maintenance of the
company network (LAN / WAN) within a pre-set budget.

Responsible for supporting network and local printers including troubleshooting, and
coordinating maintenance with vendors. Applying operating system updates and configuration
changes.

Troubleshoot operating system, network connectivity, and end-user problems. Provide
technical support to more than 300 company users including directors, VPs and CEO of
company.

Install all new hardware, systems, and software for networks. Install, configure and maintain
network services, equipment and devices, including windows.

Responsible for arranging video conferencing between nationwide and international offices
and responsible for its error reported to concern teams.

Works on HP open view service management client for troubleshooting of tickets and
escalating to them concerns teams.

Responsible of head office IT assets and get them repaired faulty assets from LAB

Responsible for managing MS LYNC server, Microsoft server 2003 & 2008.

Configured user accounts & reset user’s passwords

Responsible for coordination of different teams for resolution of issues and report to line
manager.
Pakistan Telecommunication limited
Date:
Nov 2009 to March 2010
Job Title:
Trainee Engineer
Industry:
Telecommunication
Team:
Transmission Dept.
Major Responsibilities
 Worked on Optical Fiber test Equipment i.e. OTDR, Power meter.

In designing cable and wireless networks, network cabling such as STP, UTP, coaxial etc,
installation and configuration of LAN, WAN and wireless networks with active components
such as hub, bridge, routers, switches, modems, repeaters etc. break / fix engineering.

Worked on NMS (Dxx system) i.e. New Bridge (Alcatel), Loop system And Tellabs and
worked on OFS Transmission System i.e. SDH (Huawei and ZTE) and DWDM (Huawei and
ZTE) and allied NMS.

Responsible for handling different issues and reports to line manager.
EDUCATION
Bachelor in Telecommunication
Diploma of Associate Engineer in Electronics
TRAININGS & AWARDS
Microsoft Certified Professional Training
Best IT-Support Engineer Award
ADDITIONAL INFORMATION





Good team leader
Ability to work under pressure, and deliver on deadlines.
Able to work with people of diverse cultural background.
Native language Urdu & fluent in English language.
Good sportsman