The Complete Guide to Microsoft Outlook 2013 Syllabus
This course accurately and casually provides an introductory audience with an understanding of the
needed information to pass the Microsoft Office Specialist Certification Series. Its uniqueness and
accuracy of content stands out among other courseware, (Procert, November 2011) Students learn the
commands in practical, real world applications. Perfect for office workers, professionals, and students
who want to know both how and when to best apply Microsoft Outlook.
Course Prerequisites: Students who enroll in the Complete Guide to Microsoft Outlook 2013 should
have basic computer skills, including how to turn on the computer, how to use an Internet browser, and
how to select commands from a menu or toolbar. Students should know how to save files and send
attachments by email as well.
Target Audience: the Complete Guide to Outlook 2013 is for students to improve their level and breadth
of knowledge with Outlook functions in preparation for taking the Microsoft Certification Exam. the
book includes both recall and authentic assessments to measure student understanding at an
increasingly advanced level. Students will be working hands on with the commands and completing
sample projects to reinforce learning. This course does not rely on abstract learning, but on the
program in context.
the primary instruction is related to business applications of Outlook, as Microsoft Outlook is used in
most workplaces. Nearly every business has a use for Microsoft Office programs, from inter-office
memos composed on Microsoft Word to Sales presentations created with Microsoft PowerPoint to
Budget spreadsheets compiled in Microsoft Excel. A secondary target group is teachers, who can use
Microsoft Office for both teacher preparation and record-keeping as well as in student assignments.
Lastly, home users may find many uses for Microsoft Office, similar to those used in the workplace.
Microsoft Office is a ubiquitous product with great possibilities. This course aims to expose users to
those possibilities.
Students for the Microsoft Office Outlook 2013 (Exam 77-423) certification test should have the
equivalent of six months of hands-on computer experience before taking the exam. These exam
candidates should be proficient at file management. In addition, students should be able to readily
identify and use the commands for at least 80% of the exam objectives in preparation for taking the
timed exam.
Microsoft Certification
This course is also an exam study guide for the following certification tests
Outlook® 2013: Exam 77-423
Microsoft Outlook 2013 Certification Training
Course Syllabus
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This course teaches the following Exam 77-423—Outlook 2013 Objectives
1.0
Manage the Outlook Environment
1.1 Customize Outlook Settings
1.1.1 Include Original Messages With All Reply Messages
1.1.2 Change Text Formats for All Outgoing Messages
1.1.3 Customize the Navigation Pane
1.1.4 Block Specific Addresses
1.1.5 Configure Views
1.1.6 Manage Multiple Accounts
1.1.7 Set Outlook Options
1.2 Automate Outlook
1.2.1 Change Quoted Text Colors
1.2.2 Create and Assign Signatures
1.2.3 Apply Quick Steps
1.2.4 Create and Manage Rules
1.2.5 Create Auto-Replies
1.3 Print and Save Information In Outlook
1.3.1 Print Messages
1.3.2 Print Calendars
1.3.3 Save Message Attachments
1.3.4 Preview Attachments
1.3.5 Print Contacts
1.3.6 Print Tasks
1.3.7 Save Messages In Alternate Formats
1.3.8 Create Data Files
1.4 Search In Outlook
1.4.1 Create New Search Folders
1.4.2 Search for Messages
1.4.3 Search for Tasks
1.4.4 Search for Contacts
1.4.5 Search Calendars
1.4.6 Use Advanced Find
1.4.7 Use Search By Location
2.0
Manage Messages
2.1 Create a Message
2.1.1 Create Messages
2.1.2 Forward Messages
2.1.3 Delete Messages
2.1.4 Adding/Remove Message Attachments
2.1.5 Add Cc and Bcc To Messages
2.1.6 Add Voting Options To Messages
2.1.7 Reply To All
2.1.8 Reply To Sender Only
2.1.9 Prioritize Messages
2.1.10 Mark As Private
2.1.11 Request Delivery/Read Receipt
2.1.12 Redirect Replies
2.1.13 Delegate Access
Microsoft Outlook 2013 Certification Training
Course Syllabus
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2.2 Format a Message
2.2.1 Format Text
2.2.2 Insert Hyperlinks
2.2.3 Apply Themes and Styles
2.2.4 Insert Images
2.2.5 Add A Signature To Specific Messages
2.2.6 Format Signatures
2.2.7 Create and Use Quick Parts
2.3 Organize and Manage Messages
2.3.1 Sort Messages
2.3.2 Move Messages Between Folders
2.3.3 Add New Local Folders
2.3.4 Apply Categories
2.3.5 Configure Junk E-Mail Settings
2.3.6 Cleanup Messages
2.3.7 Mark As Read/Unread
2.3.8 Flag Messages
2.3.9 Ignore Messages
2.3.10 Sort By Conversation
2.3.11 Set Attachment Reminder Options
3.0
Manage Schedules
3.1 Create and Manage Calendars
3.1.1 Adjust Viewing Details for Calendars
3.1.2 Modify Calendar Time Zones
3.1.3 Delete Calendars
3.1.4 Demonstrate How To Set Calendar Work Times
3.1.5 Create Multiple Calendars
3.1.6 Manage Calendar Groups
3.1.7 Overlay Calendars
3.1.8 Share Calendars
3.2 Create Appointments, Meetings and Events
3.2.1 Create Calendar Items
3.2.2 Create Recurring Calendar Items
3.2.3 Cancel Calendar Items
3.2.4 Create Calendar Items From Messages
3.2.5 Set Calendar Item Times
3.2.6 Categorize Calendar Items
3.2.7 Use the Scheduling Assistant
3.2.8 Change Availability Status
3.2.9 Schedule Resources
3.2.10 Utilize Room Finder
3.3 Organize and Manage Appointments, Meetings, and Events
3.3.1 Set Calendar Item Importance
3.3.2 Forward Calendar Items
3.3.3 Configure Reminders
3.3.4 Add Participants
3.3.5 Respond To Invitations
3.3.6 Update Calendar Items
3.3.7 Share Meeting Notes
Microsoft Outlook 2013 Certification Training
Course Syllabus
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4.0
3.4 Create and Manage Notes, Tasks, and Journals
3.4.1 Create and Manage Tasks
3.4.2 Create and Manage Notes
3.4.3 Attach Notes To Contacts
3.4.4 Create Journal Entries
3.4.5 Update Task Status
Manage Contacts and Groups
4.1 Create and Manage Contacts
4.1.1 Create New Contacts
4.1.2 Delete Contacts
4.1.3 Import Contacts From External Sources
4.1.4 Edit Contact Information
4.1.5 Attach An Image To Contacts
4.1.6 Add Tags To Contacts
4.1.7 Share Contacts
4.1.8 Manage Multiple Address Books
4.2 Create and Manage Groups
4.2.1 Create New Contact Groups
4.2.2 Add Contacts To Existing Groups
4.2.3 Add Notes To A Group
4.2.4 Update Contacts Within Groups
4.2.5 Delete Groups
4.2.6 Delete Group Members
Grading and Examination: This course has continuous assessments for goal-based learning. Each Level
has an online quiz. There are several Skill Tests for students to demonstrate practical use of the
materials. A student must earn 70% of the possible points for credit on the course. There is no penalty
for re-taking a quiz or resubmitting a Skill Test to achieve a better score.
Microsoft Outlook 2013
I. Introducing Microsoft Outlook -22 hours
a. Getting Started: How to use the online course -1 hour
b. Hello, Outlook: Formatting Messages-1 hour
c. Messages and Messengers: Message Options-5 hours
d. From Me to You: Graphics, SmartArt and Attachments-5 hours
e. Signed, Seal and Delivered: Organize the Inbox with Rules and Quicksteps-5 hours
f. Contacts and Connections-5 hours
45
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1
5
5
5
5
II. Working with the Calendar-10 hours
a. Eight Days a Week: Scheduling-5 hours
b. Tasks and Time Management 5 hours
5
5
III. Sharing and Collaboration-13 hours
a. Outlook Online -5 hours
b. Outlook In Print-5 hours
c. Advanced Options -1 hours
d. The Administrator: Email Accounts, Setup, Backup-2 hours
5
5
1
2
Microsoft Outlook 2013 Certification Training
Course Syllabus
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