Identification
Prerequisites
Language
Compulsory/Elective
Required textbooks and course materials
Course website
Course description
Course objectives
Learning outcomes
Teaching methods
Evaluation
Policy
Date/Day
(tentative)
Subject
(code, title, credits)
Department
Program
Term
Instructor
E-mail:
Phone:
MGT 850 Operations Management and Logistics (3 KU credit hours /
6 ECTS credits)
Economics and Management
MBA
Fall, 2015
Ramin Alakbarov ralakbarov@khazar.org
+994 12 596 17 73
Classroom/hours Tuesdays 18.30 – 21.00
Mathematics, Statistics and Management
English
Core/Elective
Core Textbook:
[1] Nigel Slack, Operations Management 7 th ed. Pearson (2013)
Additional text:
[2] R.B. Chase, F.R. Jacobs, N.J. Acquilano Operations and Supply Management 12 th Ed.
McGraw - Hill (2009).
[3] Lecture notes, handouts and articles www.khazar.org/moodle
This course mainly deals with the qualitative and quantitative aspects of daily management of operations and production system that transforms inputs into final high-quality outputs in manufacturing as well as service industries by applying rigorous tools, techniques and simulations to optimize resources, minimize cost and maximize profit.
The objective of this course is to develop in students technical and managerial competencies to apply production and operations management concepts into real-word business situations in order to efficiently and effectively manage production systems elements including materials/inventory/warehouse, capacity, quality, logistics, scheduling, throughput, work activities, design and customer value additions.
1. Understand the importance of managing operations in business
2. Learn about various optimization and improvement techniques
3. Evaluate production systems and process flows for efficiency and effectiveness
4. Learn how to apply various tools and techniques in operations and logistics to create competitive advantage
Lecture
Group discussion
Experiential exercise
Case analysis
X
X
X
X
Simulation
Course paper
Others
Methods
Midterm Exam
Case studies and
Presentation
Class Participation
Quizzes
Assignment
Final Exam
Total
Date/deadlines
Week 7 or 8
Week 13
Throughout
Every other week
Week 3 and Week 10
Week 15
X
Percentage (%)
25%
10%
5%
10%
10%
40%
100%
Tentative Schedule
Topics Textbook/Assignments
1 15/09/2015 INTRODUCTION TO OPERATIONS
Why Operations Management? What Operations Managers do?
Production systems in OM: Differences between goods and services.
Ch.1 p. 6 – 22
Ch.2 p. 46 -54

2 22/09/2015
3 29/09/2013
4 06/10/2015
5 13/10/2015
6 20/10/2015
7 27/10/2015
8 03/11/2015
9 10/11/2015
10 17/11/2015
11 24/11/2015
12 01/11/2015
Case example – Hospitality and leisure industry
OPERATIONS AND LOGISTICS STRATEGY
Operations Priorities; Operations Competitive Advantages; Framework for Operations Strategy, Productivity Measurements
Case example – Aviation Industry – No Frill
PROCESS TECHNOLOGY
Designing Processes, How Operations managers understand technology of processes? Process Analysis; Process Flow Design
PLANT OPERATIONS – OIL AND GAS
QUIZ 1: 10 min. – Lecture 1 and 2
PROJECT MANAGEMENT
Introduction to Project Management; Project controls, Critical Path
Method, Program Evaluation and Review Technique, PRINCE2
Case example – Instrument and Gauge manufacturing
ASSIGNMENT 1
WAITING LINE MANAGEMENT
Economics of the Waiting Line Problem; The Queuing System;
Waiting Line Models; Computer Simulation of Waiting Lines
QUIZ 2: 15 min.
Project Management
QUALITY MANAGEMENT
Quality and Quality Philosophies, Quality Assurance and Improvement
Discussion – New ISO 9001:2015
Case – Turnaround at a production plant
ASSIGNMENT 2
LEAN SYNCHRONIZATION
Just-In-Time systems; Kanban Production System; Theory of
Constraints; Kaizen opportunities and waste elimination.
Case example - Japanese Automobile Manufacturers
WORKFORCE MANAGEMENT
Work Methods; Work Measurement and Standards; Ergonomics
REVISIONS: Week 1 to Week 7
QUIZ 3: 12 min. – Ch 15 Lean
Midterm Exam
CONTINUOUS IMPROVEMENT & RISK MANAGEMENT
CI methodology; Business Process Reengineering, Risks in Operations,
Failure rates, Maintenance and Reliability
Case example – Military weaponry
SUPPLY CHAIN MANAGEMENT AND LOGISTICS
Supply Chain Strategy; Design for Logistics; Global Sourcing
ASSIGNMENT 3
FACILITY LAYOUT & LOCATION DECISIONS
Basic Production Layout Formats; Types of layouts; Plant Location
QUIZ 4: 15 min. – Reliability
INVENTORY SYSTEMS
Definition & Purposes of Inventory; Inventory Costs; Inventory
Ch 3 p. 70 – 82
Ch 2 p. 55 – 58
Ch 5
Handouts (Jahn
Ch12) & ( Speegle
Ch10)
Ch. 16
Handout (Chase)
Technical note 6,
Ch. 17
Ch. 15
Suppl to Ch 9
Ch 18 p. 581-591
p. 601- 603
Ch 19
Ch 13
Ch 7
Ch 12

13 08/11/2015
14 18/11/2015
15 22/11/2015
Dependent on Demand; Fixed-Order Quantity Models (EOQ); Fixed -
Time Period Models; Miscellaneous Systems and Issues
Case Example - Hypermarket
MRP
How to establish ERP; MRP Systems Structure, Improvements in the
MRP System, Lot Sizing in MRP System
ASSIGNMENT 4
CAPACITY PLANNING
Capacity, utilization, Balancing, Demand & Capacity levels
Case example - Agriculture
Presentation of Case Studies
OPERATIONS SCHEDULING
Scheduling and Control Functions, Priority Rules and Techniques,
Sequencing methods
QUIZ 5: 15 min.
- MRP
Final Exam
Ch 14
Suppl to Ch 14
Ch 11
Ch 10 p. 299 – 308
16 29/11/2015