Management Information Systems (MIS) AST 205 Chapter 7 Notes What is a Management Information System • A continuous flow of business information which ultimately aids a manager in the decisions that must be made in order to efficiently run a business. Some questions to ask about your MIS: • -What type of data do I need? • Expense reports • Sales volume report • Income for a previous period • -What format does that data need to be in? • Weekly/monthly/quarterly/yearly reports • Spreadsheet • Tables/Graphs MIS Questions Ctn. • -How will use that data? • To • To • To • To monitor make decisions flag areas of concern compare with other operations • -How will I collect this data? • Who collects • Where recorded • What is recorded MIS Questions ctn. • -Why do we collect this data? • Track cash flows • Track financial position • Tax reasons • Decision making A MIS should provide information on 5 key areas: • Human Resources • time worked • tracking time off • work orders- time allotted to a job Financial • Material on Hand- all tangible assets • -condition • -ownership status • -legal information • -inventory Aviation Operations • -line service- revs. & Exp. • -Flight Instruction/charter• -Maintenance- volume, efficiency Tax Information • -those owed & collected from cust. Analysis • All this information is no good unless we have a way to analyze & interpret it • 2 fold objective of our analysis: • To determine if goals are being met • To identify areas of needed improvement Analysis ctn. • Accounting systems provide the raw data; it is up to managers to analyze this info. By applying standards to judge from• Results from previous periods • Contrast with industry averages • Compare w/ competition if possible Examples • FBO Manager • TotalFBO®