JOB DESCRIPTION Job Title Apprentice Officer Department Building Lives * Location Building Lives Training Academies (5 vacancies in London) Reporting to Claire Williams (Head of Apprentice Delivery) Line Manager to Building Lives Apprentices Key Relationships Apprentices, Contract Manager, Sub Contractors, local support services & College Contract type Permanent Salary £23,000 - £27,000 (dependent on experience) plus generous bonus scheme Working Hours 37.5 hours per week 8:30am – 5.00pm, 5 days per week About Building Lives Building Lives is a an award winning registered Social Enterprise and community interest company, set up in 2010 to support local people into sustainable construction apprenticeships. Building Lives is a partnership of many companies that pull together for the same aim. We are a very ambitious Social Enterprise and our founder is a commercial businessman who understands how to run a successful business. Our long term aim is to open a Building Lives Academy in every borough and eventually go national. We have 5 Academies in London, with 5 more scheduled to open this year. Our track record is 85% apprenticeship completion rates and 78% sustained employment afterwards. This is a brilliant opportunity for the right candidate who could grow with us and develop as we do. Purpose of the role We are looking for an engaging, dynamic and hardworking individual to join part of our growing and fast paced team. You will be responsible and have ownership of the day to day management of apprentices throughout their time on the Building Lives programme. This will involve excellent engagement and management skills as you will be working with a varying client group from a range of different, and frequently disdvantaged backgrounds and differing needs. The post holder will need to have experience of working with a similar client group and the ability to effectively manage conflict and risk. The role will also require the day to day liaison with a range of stakeholders including: Construction organisations (to ensure apprentice’s work placements are specific to their qualifications), colleges and local support services. The ability to effectively manage these and other stakeholder relationships is crucial. We are looking for an enthusiastic and passionate individual who is flexible in their approach, can ‘think on their feet’ and is willing to go the extra mile. This role will require satellite working so the ability to work independently and confidently manage your workload is essential. In turn you will become part of a fast paced, dynamic and passionate organisation that is going from strength to strength and willing to invest in staff that show the right willingness and attitude. Page 1 of 3 This role will be challenging, but highly rewarding. You will need to be well organized, highly motivated and able to work on your own initiative. Tasks, Skills and Responsibilities To undertake day to day line management duties of apprentices, i.e. accurate processing of: attendance records, time sheets, holiday, sickness and be their first point of contact. To identify and resolve any risks that may arise with the apprentices. To liaise with clients, sub-contractors and Contract Managers to manage work placements and expectations and be their first point of contact. Work closely with Contract Managers to rotate apprentices (where required) to ensure they have a variety of experience in line with their qualification. Liaise with support services to ensure all apprentices receive the required assessments and support. Liaise with tutors to lead on the selection process of apprentices onto different levels of the scheme. Manage reserve list of apprentices to replace individuals who drop out. Monitor apprentice’s progress throughout the apprenticeship scheme in line with their work programme. Assist the Apprentice’s with demonstrating the required skills, attitude and work ethic required to succeed in their future careers. Undertake one to one sessions with students and apprentices including registration, Performance Development Reviews and the disciplinary process. Undertake regular site visits to ensure apprentices work placements are progressing smoothly and have regular contact with their site managers and site staff. Ensure apprentice databases and files are kept up to date and securely filed. Produce regular reports on apprentice’s progress to the Head of Apprentice delivery on a regular basis. Assist with the recruitment of new programme cohorts when and where appropriate. Deliver ad hoc workshops and presentation to groups of learners and apprentices. Create a positive work environment for learners and apprentices, ensuring that Building Lives key values such as work readiness, positive attitude and enthusiasm is embedded within the apprenticeship programme. Personal Specification Experience Skills and Knowledge Essential Dealing with apprentices, students, vulnerable people or people from disadvantaged backgrounds as a group or one to one Independent working Qualifications Personal Attributes Excellent communicator at all levels. Strong organisational skills Able to deal with and manage conflict effectively. Relationship Management Excellent IT skills Managing a team Desirable Page 2 of 3 An understanding of people that have experienced difficult backgrounds, i.e. exoffenders, homelessness etc. An understanding of the Construction industry. IAG Qualification level 3 or above Able to work flexibly Able to establish excellent/positive working relationships with clients and colleagues Passion, drive and commitment Works well under pressure Solution focused Takes ownership of work Knowledge of the local area and local organisations. Strategic. How to apply Please submit your CV and cover letter to Natalie.Nwaelene@buildinglives.uk.com Closing date: Friday 26th September 2014 Please also note that we are unable to accept applications from candidates who require sponsorship. Page 3 of 3