learning outcome evaluated - UNM Los Alamos

HED Assessment Report 2011-2012

University of New Mexico – Los Alamos

Area I – Communications

English 101/ENGL 1113 – HED report, rubric, syllabus

English 102/ENGL 1114 – HED report, rubric, syllabus

English 219

– HED report, rubric, syllabus

Core Competencies Assessment 2011-2012: Area I Courses —Communication Competencies

ENGL 101/ ENGL 1113 (Fall 2011)

University of New Mexico- Los Alamos

State Competencies

(Learning Outcomes Being Measured)

1. Students will analyze and evaluate oral and written communication in terms of situation, audience, purpose, aesthetics, and diverse points of view.

Students should:

Understand, appreciate, and critically evaluate a variety of written and spoken messages in order to make informed decisions.

Assessment Procedures

ENGL 101/ENGL 1113

Final Essay Exam assessed by panel --Rubric attached

Skill A1 Logical Order

(Rhetorical Framework)

Skill B1 Support Ideas

(Answers Question)

Skill A1 Logical Order

(Rhetorical Framework

Skill A2 Logical Order (Within

Paragraph)

Assessment Results

Assessed Fall 2011

(42 students total all percentages are rounded )

Skill A1

Mastered 33%

Acquired 45%

Practicing 19%

Skill not present 1%

Skill A1

Mastered 33%

Acquired 45%

Practicing 19%

Skill not present 1%

Skill B1

Mastered 26%

Acquired 45%

Practicing 24%

Skill not present 4%

Skill A2

Mastered 19%

Acquired 57%

Practicing 24%

Skill not present 0%

How Results Will Be Used To

Make Improvements

We exceeded our goal of 75% of students mastering/acquiring in the

Logical Order skill. We were below expectation (at 71%) on Answers

Question (B1). We do have new instructors who are new to the book an curriculum; we will have a department meeting to discuss this outcome.

We exceeded our goal of 75% of students mastering/acquiring each skill. We will continue our practices and monitor our progress.

2. Students will express a primary purpose in a compelling statement and order supporting points logically and convincingly.

Students should:

Organize their thinking to express their viewpoints clearly, concisely, and effectively.

3. Students will use effective rhetorical strategies to persuade, inform, and engage.

Students should:

Select and use the best means to deliver a particular message to a particular audience.

Rhetorical strategies include but are not limited to modes (such as narration, description, and persuasion), genres (essays, web pages, reports, proposals), media and technology (PowerPointTM, electronic writing), and graphics (charts, diagrams, formats).

4. Students will employ writing and/or speaking processes such as planning, collaborating, organizing, composing,

Skill B2 Support Ideas (Uses specific examples)

Skill C Sentence Clarity

Skill B2

Mastered 36%

Acquired 50%

Practicing 14%

Skill not present 0%

Skill C

Mastered 24%

Acquired 40%

Results (86%) indicate that we will continue exercises on practicing indentifying and incorporating examples and support.

Results (64%) are down significantly from last year (82%). We do have new instructors who are new to the

revising, and editing to create presentations using correct diction, syntax, grammar, and mechanics.

Students should:

Use standard processes for generating documents or oral presentations independently and in groups.

5. Students will integrate research correctly and ethically from credible sources to support the primary purpose of a communication.

Students should:

Gather legitimate information to support ideas without plagiarizing, misinforming or distorting.

Skill B2 Answers Question

(Uses specific examples)

6. Students will engage in reasoned civic discourse while recognizing the distinctions among opinions, facts, and inferences.

Students should:

Negotiate civilly with others to accomplish goals and to function as responsible citizens.

End -- Area I

Not assessed at this time

Area I Assessment completed by

Mickey Marsee, Department Chair, Communications Department

UNM-Los Alamos-- Communications Department

September 18, 2009

505-662-5919 X605 mickeyl@unm.edu

Practicing 29%

Skill not present 7%

Skill B2

Mastered 36%

Acquired 50%

Practicing 14%

Skill not present 0% book an curriculum; we will have a department meeting to discuss this outcome. We will continue to incorporate mechanic skills in class with workshops and exercises.

Results (86%) indicate that we will continue exercises on practicing indentifying and incorporating examples and support.

Will discuss need for assessment.

English 101 Final Exam Assessment Form Definitions

Skill

A.

Logical

Order

B.

Supports

Ideas

Skill area

1.

Uses appropriate rhetorical framework for context

2.

Within paragraphs and among paragraphs

1.

Answers question

Mastered Skill

Uses pattern the question asks for effectively with identifiable thesis

14 / 33%

Consistently Uses old/new contract pattern and transitions consistently; varies transitional techniques

8/ 19%

Well developed response; thesis is creative/ interpretive or analytical; offers analysis- offers complexity

11/ 26%

Acquired Skill

Mostly uses the pattern

19/ 45%

Mostly uses old/new contract pattern and appropriate transitions choices

24/ 57%

Basic response; thesis responds to topic; clear connections between text and writer’s conclusions

19/ 45%

2.

Uses specific, concrete examples

C.

Sentence

Clarity

1.

Clear sentence meaning

Chooses points and particulars from materials and connects them to own observations

15/ 36%

Varied, forceful, and contains no structural errors; usage promoting style

10/ 24%

Uses points and some particulars, a few missing connections between materials and observations

21/ 50%

Varied, less than 3 structural errors with complementary usage

17/ 40%

Practicing Skill

Attempts to use the pattern but fails at some point; thesis partly frames paper

8/ 19%

Occasionally uses old/new context, has a few transitional elements, may not choose appropriate transitional words

10/ 24%

Responds to some of question; thesis mechanical; attempts connections between text and writer’s conclusions

10/ 24%

Relies on generalities, specifics may not match connections; summary with some analysis but no synthesis

6/ 14%

Mostly correct, with no more than 5 structural errors; choppiness, murky wording, wordiness

12/ 29%

Skill not present

Does not follow pattern asked for; thesis is absent or unidentifiable

1/ >1%

Does not use old/new context, uses no or few transitions

0

Does not address topic; few connections between question, text, and writer’s conclusions

2/ 4%

Relies on generalities, does not connect materials

0

More than 5 structural errors or unclear passages, colloquial wording

3/ 7%

Wrong syllabus was sent – waiting for correct one.

Core Competencies Assessment 2011-2012: Area I Courses —Communication Competencies

ENGL 102/ ENGL 1114 (Spring 2012)

University of New Mexico-Los Alamos

State Competencies

(Learning Outcomes Being Measured)

How Results Will Be Used To Make

Improvements

1. Students will analyze and evaluate oral and written communication in terms of situation, audience, purpose, aesthetics, and diverse points of view.

2. Students will express a primary purpose in a compelling statement and order supporting points logically and convincingly.

.

3. Students will use effective rhetorical strategies to persuade, inform, and engage.

4. Students will employ writing and/or speaking processes such as planning, collaborating, organizing, composing, revising, and editing to create presentations using correct diction, syntax, grammar, and mechanics.

5. Students will integrate research correctly and ethically from credible sources to support the primary purpose of a communication.

Assessment Procedures

ENGL 102/ENGL 1114

Final Essay Exam assessed by panel --Rubric attached

Skill A: Logical Area

Assessment Results

Assessed Spring 2012

(24 students/ all percentages are rounded )

Skill A

Mastered 67%

Acquired 21%

Practicing 10%

Skill not present 0%

Skill A: Logical Area

Skill A: Logical Area

Skill A

Mastered 67%

Acquired 21%

Practicing 10%

Skill not present 0%

Skill A

Mastered 67%

Acquired 21%

Practicing 10%

Skill not present 0%

Skill C: Sentence Clarity Skill C

Mastered 36%

Acquired 43%

Practicing 10%

Skill not present 10%

Skill B: Supports Ideas Skill B

Mastered 64%

Acquired 21%

Practicing 14%

Skill not present 0%

These results showing a 88% success rate indicate that we will continue to use our current curriculum for organization in essay writing.

These results showing a 88% success rate indicate that we will continue to use our current curriculum for organization in essay writing.

Results indicate that we will continue exercises on practicing rhetorical framework.

Results (79%) indicated that current curriculum is successfully addressing sentence clarity learning.

Results (85%) indicate that we will continue exercises on practicing indentifying and incorporating examples and support.

6. Students will engage in reasoned civic discourse while recognizing the distinctions

Not assessed at this time Will discuss need for assessment.

among opinions, facts, and inferences.

End -- Area I

Area I Assessment completed by

Mickey Marsee, Curriculum Coordinator, Communications Department

UNM-Los Alamos-- Communications Department

September 18, 2009

505-662-5919 X605 mickeyl@unm.edu

English 102 Final Essay Exam Rubric

Skill

A.

Logical

Area

Skill Area

Uses appropriate rhetorical framework for context

B.

Supports

Ideas

Integrates textual references

C.

Sentence

Clarity

Sentence meaning clear

Mastered Skill

Thesis/essay framework states and develops argument and analysis of question

Integrates textual references to support analysis/argument and draws conclusions

Varied, forceful, and contains no structural errors; usage promoting style

Acquired Skill

Thesis/Essay framework develops argument/analysis with some irregularities

Integrates textual references but may misses supporting some analysis, arguments or conclusions

Varied, less than 2 structural errors with complementary usage

Practicing Skill

Thesis/Essay

Framework summaries paper with little argument/analysis developed

Minimal, overused or unsupported textual references

Mostly correct, with no more than 5 structural errors; choppiness, murky wording, wordiness

Skill not present

Absent thesis/essay framework or summary only with no argument/analysis

No textual references

More than 5 structural errors or unclear passages, colloquial wording

Wrong syllabus was sent – am waiting for replacement

Core Competencies Assessment 2011-2012: Area I Courses —Communication Competencies

ENGL 219

University of New Mexico- Los Alamos

State Competencies

(Learning Outcomes Being Measured)

1. Students will analyze and evaluate oral and written communication in terms of situation, audience, purpose, aesthetics, and diverse points of view.

Assessment Procedures

ENGL 219

Final Project --Rubric attached

Outcome 2

Assessment Results

Assessed Fall 2010 & Spring 2011

(34 students total all percentages are rounded )

Mastered 76%

Partial 18%

No Mastery15%

2. Students will express a primary purpose in a compelling statement and order supporting points logically and convincingly.

Outcome 4

3. Students will use effective rhetorical strategies to persuade, inform, and engage.

4. Students will employ writing and/or speaking processes such as planning, collaborating, organizing, composing, revising, and editing to create presentations using correct diction, syntax, grammar, and mechanics.

5. Students will integrate research correctly and ethically from credible sources to support the primary purpose of a communication.

Outcome 3 & 4

Outcome 1, 3, & 4

Skill not assessed at this time

Mastered 76%

Partial 18%

No Mastery15%

Outcome 3

Mastered 76%

Partial 18%

No Mastery15%

Outcome 1

Mastered 76%

Partial 18%

N Mastery15%

Outcome 4

Mastered 76%

Partial 18%

No Mastery15%

Outcome 3 Outcome 4

Mastered 76%

Partial 18%

NMastery15%

Mastered 76%

Partial 18%

NMastery15%

Not assessed at this time 6. Students will engage in reasoned civic discourse while recognizing the distinctions among opinions, facts, and inferences.

End -- Area I

Area I Assessment completed by

How Results Will Be Used To Make

Improvements

We exceeded our goal of 75% of students mastering/acquiring each skill.

We will continue our practices and monitor our progress.

We exceeded our goal of 75% of students mastering/acquiring each skill.

We will continue our practices and monitor our progress.

We exceeded our goal of 75% of students mastering/acquiring each skill.

We will continue our practices and monitor our progress.

We exceeded our goal of 75% of students mastering/acquiring each skill.

We will continue our practices and monitor our progress.

Will discuss need for assessment.

Mickey Marsee, Curriculum Coordinator, Communications Department

UNM-Los Alamos-- Communications Department

September 18, 2009

505-662-5919 X605 mickeyl@unm.edu

Revised English 219 Rubric with UNM-A SLOs

Explanation of levels:

Full Mastery: Based on solid primary and/or secondary research, student produces a user-centered proposal in a format that is appropriate for the document’s context of use using correct diction, syntax, grammar, and mechanics.

Partial Mastery: Based on some research (primary and/or secondary), student produces a proposal that largely meets its purpose, with minimum errors in diction, syntax, grammar, and mechanics.

No Mastery: Student uses no research results in his/her proposal, does not take the audience’s needs or context of use into consideration, and uses a format that is ineffective or inappropriate.

Students Demonstrating:

LEARNING OUTCOME EVALUATED

Full mastery

#

Partial mastery

#

No mastery

#

Full mastery

%

Partial mastery

%

No mastery

%

Full or

Partial

%

OUTCOME 1: Students will conduct self-directed research for user-centered projects. (Addresses UNM/HED Area I,

Competencies 4, 5.)

OUTCOME 2: Students will evaluate information in light of user needs. (Addresses UNM/HED Area I, Competency 1.)

OUTCOME 3: Students will analyze the audience’s context of use for the document or project. (Addresses UNM/HED Area

I, Competencies 3, 4.)

OUTCOME 4: Students will use written, oral, and visual formats as appropriate to the context of use. (Addresses

UNM/HED Area I, Competencies 2, 3, 4.)

Dr. Yi Yuan, UNM‐LA 1

English 219: Technical and Professional Writing

Course Syllabus (Spring 2012)

Course Information

Credit Hours: 3 credit hours

Prerequisites: A C or better in English 102 or equivalent

Meeting Time/Place: Web‐based

Course Catalog Description: Practice in the writing and editing of workplace documents, including correspondences, resumes, research reports, activity reports, instructions, and proposals.

Instructor Contact Information

Instructor: Dr. Yi Yuan

Phone: 662‐6150 (8:00 am to 8:00 pm only)

Email: yiyuanjia@yahoo.com or on WebCT

Note: Mail sent in WebCT only travels in WebCT.

Virtual Office Hour: M/W 8:00‐9:00 pm in the Vista course Chatroom. You can chat with me live with questions.

Required Text (Newly Adopted!)

Lannon, John M. & Laura J. Gurak. (2011). Technical Communication (12 th

Ed.).

Pearson/Longman. ISBN: 0‐205‐09544‐5 (Available at UNM‐LA bookstore)

* *This ISBN comes with free access to the publisher’s MyTechCommLab, a dynamic, multilayered website that offers a variety of support and resources. Register online as soon as you can at http://www.mytechcommlab.com/ to start using it.

Companion website: http://wps.ablongman.com/long_lannon_tc_12/170/43600/11161603.cw/index.html

eLearning at UNM

LA Student Guide

Pease read the eLearning at UNM‐LA Student Guide available here: http://www.la.unm.edu/elearn/students/eLearning_Student_Guide.pdf

Student Responsibilities

A web‐based course gives students the flexibility of working from home or work at a time of their choice. This does not mean, however, that it is easier than a regular course or that students do not have to work as hard as they would do in a regular course. In fact, a web‐base course poses greater challenges to students as they need to be highly disciplined and organized to be successful.

In average, students need to spend at least nine (9) hours per week on this course. This time will be devoted to reading assigned chapters, lecture notes, and PowerPoint slides, completing

Dr. Yi Yuan, UNM‐LA 2

homework assignments, participating in online discussions, and communicating with other students in the class through email or the discussion forum.

All course assignments and their due dates are posted on WebCT and the course calendar. In addition, there will be announcements from time to time. It is, therefore, your responsibility to check their WebCT account and course calendar several times a week to make sure you are not missing anything.

Course Content

This course will be composed of five (5) modules.

Module 1. Starting Your Career (Weeks 1 ‐ 3)

[Project 1: Letter and Resume]

Module 2. Doing Research (Weeks 4 ‐ 6)

[Project 2: Research Report on Instructions]

Module 3. Creating Instructions (Weeks 7,8,10)

[Project 3: Instructions]

[Week 9 is Spring Break.]

Module 4. Testing Documents’ Usability (Weeks 11 ‐ 12)

[Project 4: Usability test on the instructions you wrote for Project 3 and revisions afterwards.]

Module 5. Writing Proposals (Weeks 13 ‐ 16)

[Project 5: Proposal]

In addition to the projects, each module will also have a discussion question of its own. Students are required to (1) post an answer to each discussion question, and (2) respond to one or two postings from other students in the class for each discussion question.

There will also be a quiz for each module on one of the chapters assigned for that module.

Assessment

UNM‐Los Alamos conducts ongoing assessments of student learning so it can continue to improve its curriculum to give you the best education possible. The mechanism for this assessment will be selected by your instructor and may include exams, projects or other assignments. The assessment will focus on the learning outcomes listed in this syllabus. The data from this assessment will be collected anonymously. It will be reported to the department, the

Office of Instruction and posted on the web. The information collected will be used to make improvements to curriculum and teaching. This assessment is not a reflection of your grade and is not a grading exercise; it is simply an evaluation of how well students are mastering certain skills.

Course Objectives

Dr. Yi Yuan, UNM‐LA 3

By the end of the semester, you will have learned the analytical, writing, computer, and interpersonal communication skills necessary for creating successful technical and professional documents.

Learning Outcomes

At the conclusion of the course, you should be able to:

1. define the purpose, audience and objective for a given technical document

2. analyze and solve a communication problem using technical or rhetorical techniques

3. analyze the audiences for that communication

4. design/format the pages and visuals for a document

5. test, evaluate and revise the document for usability and readability

6. be able to create several types of technical documents, including memos, instructions, reports, proposals, resumes, and job application letters.

Assignments and Grading Criteria

• All assignments are due on or before the date and time stated.

Reading assignments are due by the end of the week stated.

• Late work, if arranged with me ahead of time and submitted no later than one week after the due date, will carry a 10% penalty. However, you need to send any late work to me through email since WebCT will NOT accept anything after the due date.

I will use the following grading criteria (taken from Dr. Marsee’s English 219 WebCT course site) when grading your assignments:

Content: Document addresses all questions and concerns your audience may have in sufficient depth and main points are thoroughly supported with examples, illustrations, and explanations.

Structure: Document’s organization is reader‐friendly; contains introduction with purpose statement and other necessary elements; contains paragraphs with a minimum of three sentences and one topic each; sequence of thought is logical and ideas coherently unified.

Page Design and Layout: Document uses appropriate page design that includes consistent use of headings, block paragraphs, and necessary graphics, and allows easy access to information.

Style: Document contains no major errors in punctuation or grammar; contains clear words/phrases in logical sequence; avoids redundancies; uses transitions; and defines jargon as necessary.

Your final course grade will be based on the following:

A+: 100‐97 B+: 89‐87 C+: 79‐77 D+: 69‐67

A: 96‐94 B: 86‐84 C: 76‐74 D: 66‐64

A‐: 93‐90 B‐: 83‐80 C‐: 73‐70 D‐: 63‐60

Dr. Yi Yuan, UNM‐LA 4

Assignments

Points

Project 1: Resume and job application letter 15

Project 2: Research Report on instructions 15

Project 3: Instructions 15

Project 4: Usability test on instructions 15

Project 5: Proposal 20

6 quizzes (@ 2 points each) 12

6 Online Discussions (DQs) @ 1 point each 6

Participation 2

Total Points 100

Course Policies

I adhere to the following policies in this course:

Attendance and Participation Policy

“Attendance” and “participation” mean something different in an online class, so this class’s policies may differ from the policies you are used to seeing in your traditional classes. I have the option of dropping you from the course: (a) if you fail to login within five (5) days after the beginning of the semester or course start date; (b) if you fail to login for more than two (2) weeks during the semester; (c) if you fail to turn in three (3) assigned work or exams.

You should discuss any planned absences or problems with attendance with me, and you should discuss with me as soon as possible anytime you cannot login for more than a few days or if you fail to complete an assignment.

Drop Policy

If you decide to drop the class, it is your responsibility to do so; you should be aware of

University‐wide posted deadlines for tuition refunds and mandatory assignment of grades. You should not assume that I will drop you before a deadline if you simply stop logging in.

Dropping a course may affect your financial aid status and/or tuition refund. If you drop after the no‐grade deadline, the grad assigned, either WP (withdrew passing) or WF (withdrew failing), is my decision, the same as for a traditional class.

If you are dropped for nonattendance, you will be notified by email to your UNM email account

(your_NetID@unm.edu). My decision is final, but if you disagree with the action, you must contact me within three working days after the notification is sent.

American Disabilities Act

In accordance with University Policy 2310 and the American Disabilities Act (ADA), academic accommodations may be made for any student who notifies the instructor of the need for an accommodation. It is imperative that you take the initiative to bring such needs to the instructor's attention, as the instructor is not legally permitted to inquire. Students who may require assistance in emergency evacuations should contact the instructor as to the most

Dr. Yi Yuan, UNM‐LA 5 appropriate procedures to follow. Contact Accessibility Services at 505‐661‐4692 for additional information

Response Time Policy

You should login to WebCT a few times a week to check for any announcements or emails from me. You should allow me 24 hours on weekdays and 48 hours on weekends to respond to email

messages or phone calls. Those who receive emails from me should attempt to reply within 48 hours.

Dishonesty Policy

Each student is expected to maintain the highest standards of honesty and integrity in academic and professional matters. The University reserves the right to take disciplinary action, including dismissal, against any student who is found responsible for academic dishonesty. Any student who has been judged to have engaged in academic dishonesty in course work may receive a reduced or failing grade for the work in question and/or for the course.

Academic dishonesty includes, but is not limited to, dishonesty on quizzes, tests or assignments; claiming credit for work not done by oneself; and hindering the academic work of other students.

Online Computer Account Policy

You are required to have a Main campus computer account (NetID). You will use this account to access this course via WebCT. You will also use this account to register for classes through

MyUNM, http://my.unm.edu

, read and send e‐mail (your UNM e‐mail address looks like

NetID@unm.edu), print transcripts, check financial status, and check degree progress. Your

NetID and password for WebCT are the same as for your login to your UNM main campus account.

You can access MyUNM by clicking on the “My UNM” link on either the UNM–Los Alamos web page ( http://www.la.unm.edu ) or the main campus web page (http://www.unm.edu), or by typing in the web address http://my.unm.edu. You must then login using your NetID and password.

If you are going to access WebCT using a secure wireless connection on the UNM‐LA campus

(UNMLA‐LEAP or UNMLA‐PEAP), you will also need a UNM‐LA campus account. To request a

UNM‐LA campus account, email wgilson@unm.edu or gg42350@unm.edu

. For information on accessing the wireless service available on the UNM‐LA campus, see http://www.la.unm.edu/Wireless/ . You don’t need a UNM‐LA account to use the open wireless network on campus (UNMLA‐Guest).

Computer Requirements

Since this course is taught entirely online, frequent use of a computer is required. You must have access to a computer and to the internet, and you will need to be familiar with the use of a browser such as Internet Explorer, Mozilla, Safari, or Firefox. Access at least part time to a broadband (high speed) internet network, such as DSL, cable, wireless or satellite, is strongly recommended. You can access a broadband network at many libraries and on campus.

Dr. Yi Yuan, UNM‐LA 6

Since this is an online course, some minimum hardware and software requirements are necessary to complete the course. For recommended operating system requirements and web browser compatibility, see http://webct.unm.edu/home/setup/system.html

.

For all browsers, JavaScript and cookies must be enabled. To use Chat and Whiteboard, Java must also be enabled. Please see http://webct.unm.edu/home/setup/browser.html for details on internet browser setups.

You will also need access to Microsoft Word, Microsoft PowerPoint, and Adobe Acrobat Reader to read the course materials. Download Adobe Acrobat free now if you have not installed it.

Technical Support

If you are having technical problems with WebCT, you can contact free technical support through one of the following ways:

• Phone: (505) 277 ‐ 4848 (M ‐ F 8:00 am – 5:00 pm)

• Email: webct@unm.edu

• Web: http://webct.unm.edu

You can also find solutions to some common problems at the following sites: http://webctinfo.unm.edu/general/common_problems.pdf or http://fastinfo.unm.edu/

Privacy Alert

WebCT allows me to monitor your participation in your online class. In addition to seeing all of the posts and comments that you make in Discussions and Chat, I also have access to records of when you logged in and what course materials you opened during each session. This data is made available to me to enable evaluation of class participation and to help me identify students having difficulties using WebCT features.

See course content on next page.

Dr. Yi Yuan, UNM‐LA 7

English 219: Course Content

Modules and Dates Readings, Quizzes, Discussion Questions (DQs) and

Projects

Module 1 – Starting your career

Weeks 1-3

(Jan. 17 – Feb. 4)

Syllabus

Chapter 1, Chapter 1 PP slides and lecture notes

Chapter 2, Chapter 2 PP slides and lecture notes

Chapter 6, Chapter 6 PP slides and lecture notes

Chapter 17, Chapter 17 PP slides and lecture notes

Chapter 18, Chapter 18 PP slides and lecture notes

Chapter 3, Chapter 3 PP slides and lecture notes

Chapter 10, Chapter 10 PP slides and lecture notes

Quiz on syllabus due (Wed. Jan. 25) – 2 points

DQ0 Self-introduction, due (Thurs. Jan. 26) – 1 point

DQ1 Starting a career, due (Saturday Jan. 28) – 1 point

Quiz 1 due (Thurs. Feb. 2) – 2 points

Project 1 Resume and job letter, due (Saturday Feb. 4) – 15 points

Module 2 – Doing

Research

Weeks 4-6

(Feb. 6 – Feb. 25)

Chapter 7, Chapter 7 PP slides and lecture notes

Chapter 8, Chapter 8 PP slides and lecture notes

Chapter 9, Chapter 9 PP slides and lecture notes

Chapter 13, Chapter 13 PP slides and lecture notes

Chapter 11, Chapter 11 PP slides and lecture notes

Quiz 2 due (Thurs. Feb. 16) – 2 points

DQ2 Your reaction to research on instructions, due (Saturday Feb. 18) – 1 point

Project 2 Research report, due (Saturday Feb. 25) – 15 points

Module 3 – Creating

Instructions

Weeks 7,8,10

(Feb. 27 – March 24)

Week 9: Spring Break

Chapter 21, Chapter 20 PP slides and lecture notes

Chapter 12, Chapter 12 PP slides and lecture notes

Chapter 15, Chapter 15 PP slides and lecture notes

Chapter 14, Chapter 14 PP slides and lecture notes

Quiz 3 due (Thurs. March 8) – 2 points

DQ3 Challenges in writing instructions, due (Saturday March 10) – 1 point

Project 3 Instructions, due (Saturday March 24) – 15 points

Module 4 – Testing

Documents’ Usability

Weeks 11-12

(March 26 – April 7)

Chapter 4, Chapter 4 PP slides and lecture notes

Quiz 4 due (Thurs. March 29) – 2 points

DQ4 What did you learn from the usability test, due (Saturday Mar. 31) – 1 point

Project 4 Revised instructions, due (Saturday April 7) – 15 point

Module 5 – Writing

Proposals

Weeks 13-16

(April 9 – May 4)

Chapter 24, Chapter 24 PP slides and lecture notes

Chapter 22, Chapter 22 PP slides and lecture notes

Quiz 5 due (Thurs. April 19) – 2 points

DQ5 Progress report, due (Monday April 23) – 1 point

Project 5 Proposal, due (Friday May 4) – 20 points