ANALYSIS OF WAL-MART Team 3 Jessica Sharpless, Andrew West, Andrea Lapotaire, Andrew Stack, Taylor Carroll Industry Environment Industry environment can be defined as the exterior forces which cannot be controlled by marketing may have a significant impact on the success of the product offering This includes: existing competition the threat of new competition price competitiveness changes in consumer tastes other economic factors. Driving Forces for Change There are six major forces that are driving change in today’s world 1. 2. 3. 4. 5. 6. Commoditization The digital revolution Social Media in today’s society Globalization The turbulent world Acceleration These forces may not be the most important for all companies, but some combination of them can have significant influence on a company and the strategic choices that they make Strength of Competitive Forces A helpful and widely used framework for classifying and analyzing the factors that determine levels of competition in different industries was developed by Michael Porter and is known as Porter’s Five Forces of Competition Framework. The five forces: competition from substitutes threat from entry supplier power industry rivalry buyer power. Competitive Positions of Companies in the Industry Key Success Factors Sam Walton’s principles of beliefs "If we work together, we'll lower the cost of living for everyone...we'll give the world an opportunity to see what it's like to save and have a better life." ROA Analysis ROA (TGT) vs Real GDP (%/yoy) Walmart (ROA) vs Real GDP 3.0% 3.0% 6.6% 2.0% 1.0% 6.1% 0.0% 5.6% -1.0% -2.0% 5.1% -3.0% -4.0% 2006 2.0% Real GDP ROA (TGT) %/yoy Real GDP 1.0% 9.2% 8.9% 0.0% 8.6% -1.0% -2.0% Walmart ROA 8.3% -3.0% 4.6% 2008 2010 2012 Real GDP -4.0% 8.0% 2006 2007 2008 2009 2010 2011 2012 2013 ROE Analysis 24.50% 24.00% 23.50% 23.00% 22.50% 22.00% 21.50% 21.00% 20.50% 20.00% 2006 TGT ROE v Real GDP 3.0 2.0 1.0 0.0 -1.0 -2.0 -3.0 2008 2010 2012 -4.0 2014 Real GDP WMT ROE % WMT ROE v Real GDP 19.00% 3.0 18.50% 2.0 1.0 18.00% WMT ROE Real GDP 17.50% 17.00% TGT ROE -1.0 Real GDP -2.0 16.50% 16.00% 2006 0.0 -3.0 2008 2010 2012 -4.0 2014 DuPont Analysis Five-Component Disaggregation of ROE Decrease in operating profitability, measured by EBIT Margin, is the main reason for reduction in ROE over 2013. Four-Way Decomposition of ROA Decrease in operating profitability, measured by EBIT Margin, is the main reason for reduction in ROA over 2013. Decomposition of Net Profit Margin Decrease in operating profitability, measured by EBIT Margin, is the main reason for reduction in Net Profit Margin over 2013. Current Situation and Outlook Altman’s Z- Score 4.33 Operating Capital TTC: 45.69 TTC-Pay/ASPD: 15.87 Degree of Cash Leverage .7237 SWOT Analysis Strengths: Logistics and information system Size Higher profitability trend • Opportunities: – Asian markets – Nutrition and low income food supply – Home delivery • Weaknesses: – Unsuccessful foreign ventures (SK & Ger) – Sales drop in 8 quartes • Threats: – Target – Labor Unions – Lawsuits IDENTIFY/EVALUATE THE COMPANY’S OPTIONS Different formats: Express Neighborhood market Expanding Internationally Running out of locations in the U.S. Expected to grow more internationally than domestically Especially in developing nations More successful in some countries than others Customized stores for the country (smaller) Different names: Walmex, Best Price, etc. Get ahead of competition There are currently 1269 international Wal-Marts and that number is gowning. Low-Cost, High-Volume Strategy Low-Cost: smaller operating expenses than most other companies in the industry Superior distribution capability High Volume: Selling a large quantity Strategies Focus on customer satisfaction Low-Price leader “Save money. Live better.” Formed to place focus on customer Save Money: feature Live Better: Benefit Criticized as to generic Proof is in the numbers Strategies Cont Low prices. Every day. On everything. Places renewed focus on customer Should not make any major changes to strategy Wal-Mart does a good job of listening to the customer and reacting to their changing needs and wants. Focus on keeping competitive advantage Strategies Cont. Sustainability Philanthropic work Really focuses on sustainability Suppliers must meet certain requirements Using renewable energy where possible Customers feel better buying from a company that focuses on not harming the environment Keep going with initiative Already donates casts amount of money to good cause Should expand on this Customers like to support companies that give back Diversity among employees Gains trust from customers that they are a fair company Ultimately, Wal-Mart needs to do something to stay on top and they are making strides towards doing that Form a Strategy Background Wal-Mart has become notorious for bad employee relations 70% of Wal-Mart’s employees leave within their first year Complaints are: Low wages Poor working conditions Inadequate health care Form a Strategy Solution Researched other companies’ strategies Google SAS Came up with our own wellness program Form a Strategy SAS 4% turnover rate Named The Number One Company to Work For in 2010 (Rosenburg, 2010) Benefits: Day care for young children on sight Exercise and fitness programs On site social workers Form a Strategy Google Known as a “recruiting machine” Benefits: Free massage and yoga Maternity and parental leave Back-up child care for parents when their regularly scheduled child care falls through An onsite gym Form a Strategy Program Goals Point system Earned by sponsoring or participating in community events Points can go towards extra vacation days (up to three) Or tickets for weekly raffle items., such as: Tickets to sporting events Gift cards to restaurants Etc. Form a Strategy Program Goals Cont. Flex-scheduling To help with busy parents On-site Help counselor manage stress Off-site gym Discounted memberships at local gym Employees will become healthier and take less sick days Wal-Mart the Magnificent Has perfected distribution process Has been mimicked but not replaced Continues to adapt in order to maintain legacy Looking to develop international markets Currently bad reputation of employee relationships, making steps to fix