FASTCAT PHASE II MNGT 433-Compensation & Benefits 4/22/2014 Logical Thinkers Consulting Company Damian Malagari Kerry Ahearn Melissa Hekl NgoanPhan Chau Tran Table of Contents EXECUTIVE SUMMARY ......................................................................................................................... 3 RECOMMENDED STRATEGY FOR EXTERNAL COMPETITIVENESS.................................... 4 Best Alternatives for FastCat ......................................................................................................... 4 Pay Level and Mix of Forms ........................................................................................................... 4 Integrating the External and Internal Structure .................................................................... 5 Preliminary Ideas ............................................................................................................................... 5 SURVEY DESIGN OF TOTAL COMPENSATION OF FASTCAT’S COMPETITORS .............. 6 Selecting Benchmarks and Matching With FastCat Jobs ..................................................... 6 Selecting Competitors in FastCat’s External Market ............................................................ 6 Analyzing the Data: Deciding What Forms to Compare ...................................................... 8 Analyzing the Data: Adjusting for Aging ................................................................................ 11 Evaluating the Regression Line and the Fit Between FastCat and the Market ....... 15 FASTCAT’S PAY POLICY LINE ......................................................................................................... 19 INTEGRATING INTERNAL AND EXTERNAL STRUCTURES ................................................. 20 Bands and Zones.............................................................................................................................. 20 Overlapping ....................................................................................................................................... 21 EVALUATING THE RESULTS ........................................................................................................... 21 Description of Analysis ................................................................................................................. 23 FastCats’ Strategy and Rationale to Lag Pay Levels ........................................................... 24 2 EXECUTIVE SUMMARY Our Proposal for FastCat’s compensation system in Phase II focuses on the base pay as well as providing incentives. In order to maintain its competitiveness in the industry, FastCat should lag the market. They must ensure their pay structure is strategically differentiated within the marketplace. The appropriate pay structure and compensation plan will help FastCat strengthen employee retention and increase productivity through incentives, rewarding performance, and employee engagement. FastCat’s success will be determined by its ability to balance the pay structure with firm profitability. We recommend FastCat use bands and zones because of the goal established in Phase I to be a more egalitarian organization. 3 RECOMMENDED STRATEGY FOR EXTERNAL COMPETITIVENESS Best Alternatives for FastCat When determining a new compensation strategy for FastCat, we decided the best option would be a job-based structure because it aligns most appropriately with FastCats’ new mission towards “A Partnership for Success.” Phase II is all about focusing on our internal pay structure and measuring the similarities in comparison to our external competitors. As discussed earlier, the easiest way to figure out a pay structure is to compare our pay structure to outside companies. We will compare our base pay to what other companies in the industry pay for similar job positions. Pay Level and Mix of Forms FastCat needs to cut some of its costs. We recommend that the company lag the market in order to save money. Since FastCat is unable to meet the market in base salaries, the organization should consider offering bonuses or non-monetary benefits for employees. These will work as incentives for employees to work harder as well as help with employee retention. The compensation plan will be a mix of base salary, bonuses, and benefits. FastCat is a highly innovative company and should pay for performance. Bonuses should be offered for exemplary performance where employees show an opportunistic mindset, imagination, and initiative to create value from the given resources. This will keep employees motivated and improve FastCat processes. 4 Integrating the External and Internal Structure Integrating FastCats’ pay structure with its external competitors would be best done by implementing Bands and Zones instead of the alternative of Grades and Ranges. We chose this method since the focus is on a more egalitarian structure. FastCat will be able to control compensation while allowing for opportunities to reward employees for individual performance. Banding attempts to collapse hierarchy into fewer salary ranges with wider range spreads. Preliminary Ideas The main objective when looking at external competitiveness is to control cost, increase revenue, and attract and retain employees. FastCat’s ratio of revenue to labor costs has been decreasing for the past two years and our job is to turn that around. We recommend to lag the market so that FastCat incurs less labor costs each year. In addition, we will add incentives, non-monetary benefits, bonuses, and stock options in order to increase productivity and motivate employees to be as innovative and creative as they can. FastCat’s mission statement focuses on innovation and teamwork and we believe the incentives we suggest will offer enough to retain and motivate FastCat’s valued employees. 5 SURVEY DESIGN OF TOTAL COMPENSATION OF FASTCAT’S COMPETITORS Selecting Benchmarks and Matching With FastCat Jobs When selecting the benchmark jobs we decided to compare jobs that are most similar to FastCat’s. We used three from each job category (support, managerial, technical, and marketing), which were the highest, middle, and lowest positions. After choosing these, we read each job description included in the survey. From this, we matched each of the 12 FastCat jobs by focusing on the tasks included in the descriptions, the skills they should possess to complete these tasks, and the education and experience typically required. Table 1 shows the FastCat jobs with their point values and the benchmark jobs we felt were most similar. Table 1: FastCat Benchmarks FastCat Job Point Value Survey Job 400 Engineering Manager 3 Senior Fellow 370 Engineer 4 Software User Interface Architect 355 Engineer 3 Software Developer 340 Marketing Manager 1 Graphics Designer 340 Office Support 6 Administrative Leader 295 Marketer 4 Software Solutions Consultant 265 Technician 4 Quality Assurance Analyst 260 Office Support 5 Green Guru 215 Office Support 3 Project Support Assistant 200 Marketer 1 Marketing Support 180 Technician 2 Technician 145 Office Support 2 Administrative Aid Selecting Competitors in FastCat’s External Market FastCat is a software company specialized in providing healthcare support to small and medium sized medical facilities. Its objective is to “provide the right information to the 6 right people at the right time to ensure the right care”. Healthcare Support is an industry with medium to high entry barriers and rivalry and has around 150 employees, which is considered a small firm. FastCat’s goal is to become a well known software company. For these reasons, we checked the 60 companies included in the survey to conduct the comparison. We chose the companies that were most similar to FastCat, which included both software and computer hardware companies that develop medical software, as well as web-based IT solutions and B2B software that support the healthcare field. Table 2 shows the 14 companies we chose to compare to FastCat along with their current compensation features. Table 2: External Competitors Company # 4 10 14 23 25 33 43 46 47 48 53 54 55 60 Industry Size Software Software Software Software Software Software Cptr/hdw Software Software Cptr/hdw Software Software Software Software Medium Medium Medium Small Medium Medium Medium Small Medium Small Small Small Small Medium Base/Total Comp 87% 87% 80% 80% 83% 72% 83% 83% 79% 80% 62% 78% 60% 85% Benefits/Base Stock/Base Bonus/Base 14% 14% 20% 80% 83% 8% 13% 12% 14% 15% 10% 13% 12% 10% 0% 1% 0% 13% 6% 20 3% 7% 5% 4% 47% 15% 48% 3% 0% 0% 5% 2% 3% 12% 3% 4% 8% 5% 4% 0% 7% 4% 7 Analyzing the Data: Deciding What Forms to Compare When matching the external competitors data to FastCats’ compensation, we were able to determine which job positions to use as benchmarks by analyzing the mean salary for each position. This data includes base salary, total cash, total compensation, bonuses, and stock options. Our data is presented in Tables 3-6 and represents salary information for small and medium software and computer hardware companies. We used the mean base salary as our compensation metric because we wanted each salary to be evenly weighted instead of weighting the salaries by the size of the company. Table 3: Software - Medium Benchmark Job Engineering Manager 3 Engineer 4 Engineer 3 Marketing Manager 1 Office Support 6 Marketer 4 Technician 4 Office Support 5 Office Support 3 Marketer 1 Technician 2 Office Support 2 FastCat Job Base Salary Total Cash $175,220.79 Total Comp $229,232.34 Senior Fellow $153,522.09 Software User Interface Architect Software Developer Graphics Designer Administrative Leader Software Solutions Consultant Quality Assurance Analyst Green Guru Project Support Assistant Marketing Support Technician Administrative Aid Bonus $24,365.16 Stock Options $46,236.00 $96,012.88 $99,807.45 $115,218.05 $8,673.36 $15,531.61 $82,791.43 $85,551.47 $98,279.20 $6,424.55 $7,885.31 $99,952.94 $104,980.62 $120,156.35 $6,523.70 $6,750.94 $51,589.21 $53,366.31 $61,498.68 $2,733.76 $$557.89 $96,992.41 $103,435.67 $115,111.44 $9,661.38 $3,815.00 $43,837.33 $46,167.72 $54,983.35 $3,435.48 $2,448.72 $48,769.18 $49,648.94 $58,300.74 $2,396.60 $485.00 $38,367.95 $39,103.62 $46,103.23 $1,002.18 $511.11 $53,755.43 $58,034.93 $65,803.57 $8,559.00 $4,100.00 $29,805.35 $31,442.47 $30,859.57 $31,972.52 $37,496.81 $38,994.04 $1,464.40 $766.52 $2,122.22 $1,005.88 8 Table 4: Software - Small Benchmark Job Engineering Manager 3 Engineer 4 Engineer 3 Marketing Manager 1 Office Support 6 Marketer 4 Technician 4 Office Support 5 Office Support 3 Marketer 1 Technician 2 Office Support 2 FastCat Job Base Salary $170,286.63 Software User Interface Architect Software Developer Graphics Designer Administrative Leader Software Solutions Consultant Quality Assurance Analyst Green Guru Project Support Assistant Marketing Support Technician Administrative Aid Senior Fellow Total Cash $191,412.63 Total Comp $366,385.77 Bonus $42,252.00 Stock Options $324,600.00 $106,939.95 $114,385.07 $146,662.66 $15,795.38 $45,935.71 $87,139.29 $90,512.15 $110,863.70 $8,086.50 $25,057.14 $124,124.20 $133,854.87 $225,786.82 $9,730.67 $117,550.00 $54,582.08 $55,242.08 $87,165.51 $1,320.00 $21,750.00 $120,734.86 $121,499.98 $145,832.83 $2,524.90 $15,378.57 $41,591.85 $43,380.19 $56,715.36 $2,682.50 $16,300.00 $52,240.37 $52,240.37 $61,389.68 None $550.00 $45,674.85 $46,263.85 $53,558.97 $589.00 None N/A N/A N/A N/A N/A $36,137.50 $39,117.00 $36,509.25 $39,557.88 $42,793.34 $46,959.11 $743.50 $543.25 None 3,600.00 9 Table 5: Computer Hardware - Medium Benchmark Job Engineering Manager 3 Engineer 4 Engineer 3 Marketing Manager 1 Office Support 6 Marketer 4 Technician 4 Office Support 5 Office Support 3 Marketer 1 Technician 2 Office Support 2 FastCat Job Base Salary N/A Software User Interface Architect Software Developer Graphics Designer Administrative Leader Software Solutions Consultant Quality Assurance Analyst Green Guru Project Support Assistant Marketing Support Technician Administrative Aid Senior Fellow Total Cash N/A Total Comp N/A Bonus N/A Stock Options N/A $102,802.97 $106,771.45 $118,437.86 $3,968.48 None N/A N/A N/A N/A N/A $115,909.87 $127,399.47 $150,385.05 $14,362.00 $55,300.00 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A $46,421.20 $48,575.77 $58,492.36 $2,154.57 $4,900.00 $62,445.60 $66,617.10 $82,823.29 $4,171.50 $4,000.00 N/A N/A N/A N/A N/A $70,898.87 $75,020.72 $83,882.18 $4,121.86 None N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 10 Table 6: Computer Hardware - Small Benchmark Job Engineering Manager 3 Engineer 4 Engineer 3 Marketing Manager 1 Office Support 6 Marketer 4 Technician 4 Office Support 5 Office Support 3 Marketer 1 Technician 2 Office Support 2 FastCat Job Base Salary N/A Total Cash N/A Total Comp N/A Bonus N/A Stock Options N/A Software User Interface Architect Software Developer Graphics Designer $81,958.13 $88,935.04 $105,108.20 $6,976.92 $9,433.33 $69,409.59 $74,428.47 $90,635.77 $5,018.88 $6,742.86 N/A N/A N/A N/A N/A Administrative Leader Software Solutions Consultant Quality Assurance Analyst Green Guru $50,231.13 $50,865.38 $58,062.88 $634.25 $500.00 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Project Support Assistant Marketing Support Technician Administrative Aid $39,059.48 $39,558.98 $45,956.06 $499.50 None N/A N/A $32,628.18 N/A N/A $33,048.78 N/A N/A $38,879.30 N/A N/A $420.60 N/A N/A None Senior Fellow Analyzing the Data: Adjusting for Aging Tables 3-6 above show salary data for the past six months. In order to create a new pay structure system for FastCat to use in the future, we aged our data to determine what salary figures would look like down the road in comparison to our external competitors. We decided to age our data 5% because according to the compensation textbook, on average, the data should be increased by 5% every year to accurately show aging statistics. Tables 7-10 display our aged data for software and computer/hardware small and medium companies. After analyzing our results with a percentage increase, the base salaries range anywhere from a $2,500 to over $6,000 increase. 11 Table 7: Software - Medium Aged Benchmark Job Engineering Manager 3 Engineer 4 Engineer 3 Marketing Manager 1 Office Support 6 Marketer 4 Technician 4 Office Support 5 Office Support 3 Marketer 1 Technician 2 Office Support 2 FastCat Job Base Salary $161,198.19 Total Cash Software User Interface Architect Software Developer Graphics Designer Administrative Leader Software Solutions Consultant Quality Assurance Analyst Green Guru Project Support Assistant Marketing Support Technician Administrative Aid Senior Fellow Bonus $182,896.89 Total Comp $236,908.44 $24,365.16 Stock Options $46,236.00 $100,813.53 $104,608.09 $120,018.69 $8,673.36 $15,531.61 $86,931.00 $69,691.04 $102,418.77 $6,424.55 $7,885.31 $104,950.59 $109,978.27 $125,154.00 $6,523.70 $6,750.94 $54,168.67 $55,945.77 $64,078.14 $2,733.76 $557.89 $101,842.03 $108,285.29 $119,961.06 $9,661.38 $3,815.00 $46,029.19 $48,359.58 $57,175.22 $3,435.48 $2,448.72 $51,207.64 $52,087.40 $60,739.20 $2,396.60 $485.00 $40,286.35 $41,022.02 $48,021.62 $1,002.18 $511.11 $56,443.21 $60,722.71 $68,491.35 $8,559.00 $4,100.00 $31,295.62 $33,014.60 $32,349.84 $33,544.64 $38,987.07 $40,566.16 $1,464.40 $766.52 $2,122.22 $1,005.88 12 Table 8: Software - Small Aged Benchmark Job Engineering Manager 3 Engineer 4 Engineer 3 Marketing Manager 1 Office Support 6 Marketer 4 Technician 4 Office Support 5 Office Support 3 Marketer 1 Technician 2 Office Support 2 FastCat Job Base Salary 178,800.96 Total Cash Software User Interface Architect Software Developer Graphics Designer Administrative Leader Software Solutions Consultant Quality Assurance Analyst Green Guru Project Support Assistant Marketing Support Technician Administrative Aid Senior Fellow Bonus 199,926.96 Total Comp 374,900.10 42,252.00 Stock Options 324,600.00 112,286.95 119,732.07 152,009.65 15,795.38 45,935.71 91,496.25 94,869.11 115,220.67 8,086.50 25,057.14 $130,330.41 $140,061.08 $231,993.03 $9,730.67 $117,550.00 $57,311.18 $57,971.18 $89,894.61 $1,320.00 $21,750.00 $126,771.60 $127,536.72 $151,869.58 $2,524.90 $15,378.57 $43,671.45 $45,459.78 $58,794.95 $2,682.50 $16,300.00 $54,852.39 $54,852.39 $64,001.69 None $550.00 $47,958.59 $48,547.59 $55,842.71 $589.00 None N/A N/A N/A N/A N/A $37,944.38 $41,072.85 $38,316.13 $41,513.73 $44,600.22 $48,914.96 $743.50 $543.25 None $3,600.00 13 Table 9: Computer Hardware - Medium Aged Benchmark Job Engineering Manager 3 Engineer 4 Engineer 3 Marketing Manager 1 Office Support 6 Marketer 4 Technician 4 Office Support 5 Office Support 3 Marketer 1 Technician 2 Office Support 2 FastCat Job Base Salary N/A Total Cash Software User Interface Architect Software Developer Graphics Designer Administrative Leader Software Solutions Consultant Quality Assurance Analyst Green Guru Project Support Assistant Marketing Support Technician Administrative Aid Senior Fellow Bonus N/A Total Comp N/A N/A Stock Options N/A $107,943.12 $111,911.60 $123,578.00 $3,968.48 N/A N/A N/A N/A N/A N/A $121,705.36 $133,194.96 $156,180.54 $14,362.00 $55,300.00 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A $48,742.26 $50,896.83 $60,813.42 $2,154.57 $4,900.00 $65,567.88 $69,793.38 $85,945.57 $4,171.50 $4,000 N/A N/A N/A N/A N/A $74,433.81 $78,565.67 $87,427.12 $4,121.86 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A 14 Table 10: Computer Hardware - Small Aged Benchmark Job Engineering Manager 3 Engineer 4 Engineer 3 Marketing Manager 1 Office Support 6 Marketer 4 Technician 4 Office Support 5 Office Support 3 Marketer 1 Technician 2 Office Support 2 FastCat Job Base Salary N/A Total Cash N/A Total Comp N/A Bonus N/A Stock Options N/A Software User Interface Architect Software Developer Graphics Designer $86,056.03 $93,032.95 $109,206.10 $6,976.92 $9,433.33 $72,880.07 $77,898.95 $94,106.25 $5,018.88 $6,742.86 N/A N/A N/A N/A N/A Administrative Leader Software Solutions Consultant Quality Assurance Analyst Green Guru $52,742.68 $53,376.93 $60,574.43 $634.25 $500.00 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Project Support Assistant Marketing Support Technician Administrative Aid $41,012.45 $41,511.95 $47,909.03 $499.50 N/A N/A N/A N/A N/A N/A N/A $34,259.59 N/A $34,680.19 N/A $40,510.71 N/A $420.60 N/A $34,259.59 Senior Fellow Evaluating the Regression Line and the Fit Between FastCat and the Market Once we completed Tables 7-10, we found regression lines for each. For medium software companies (shown below in Figure 1), the graph is expressed as y=389.41x+(36848.68). As a result, for every job evaluation point added the mean base wage increases by $389.41, and then $36,848.68 is subtracted. The R-Squared for this graph is 0.676, meaning the accuracy is fairly low. Part of the reason for this may be a result of the inaccurately matched FastCat jobs to the benchmark jobs. Shown in Table 7, some positions such as the Software Solutions Consultant have lower JE points but the data shows they should be paid higher. Either our evaluation of JE points in Phase I were 15 inaccurate or there may be a better match for the FastCat job. This goes for the other regression tables R-Squared as well. Figure 1: Regression Graph - Medium Software Figure 2 shows the regression graph for the small software companies. This graph is expressed by the equation y=445.01x+(-44180.78). The R-Squared for this graph is even lower than software medium companies at 0.604. 16 Figure 2: Regression Graph - Small Software Figure 3 shows the regression graph for medium computer hardware companies. This graph is expressed y=329.56x+(-10905.09) with an R-Squared of 0.547. This is the least accurate regression that we found. 17 Figure 3: Regression Graph - Medium Hardware Figure 4 shown below is for the small computer hardware companies regression. This graph is expressed y=192.93x+2402.76. This has the most accurate R-Squared of 0.782. Although this is the highest R-Squared we decided not to use this as the benchmark because as shown in Table 10, it only has data for a few benchmark positions and we do not feel it is enough to base our entire pay structure off of. 18 Figure 4: Regression Graph - Small Hardware FASTCAT’S PAY POLICY LINE Figure 5 shows FastCats’ two different pay policy lines. The green dotted line is lagging the market by 5% and the black dotted line is leading the market by 5%. The red line illustrates the average pay in the market. We decided to use the green dotted line as our pay policy because we plan to lag the market in salary. We chose this option because FastCat needs to focus on cutting labor costs and raising production. We did not want to lag more than 5% because we felt that the employees would not be motivated if it were any lower. Since we are lagging the market, we plan to give incentives for innovation and high productivity in order to retain our valued employees. 19 Figure 5: FastCat’s Pay Policy Line - Small Software Companies INTEGRATING INTERNAL AND EXTERNAL STRUCTURES Bands and Zones FastCat should lag the market by 5%. Integrating the pay structure with its external competitors should be done using bands and zones which are successful in a more flexible organizations. Although using grades is an easier system to administer, using broad banding will allow the organization to take advantage of flexibility without increasing labor costs. A structure with bands and zones also encompasses pay ranges for specific categories of jobs based on their individual responsibilities and tasks. For example, for all entry level positions we would consider and set a specific range of pay, and for a job with increased 20 responsibility comes a greater pay band. The advantage of choosing this structure allows FastCat to manage and control compensation in the organization while leaving room for rewarding individual performance. Overlapping When one band’s maximum salary overlaps the next band’s minimum salary, the movement from the first band to the second band has to make sense. We need to be sure that if the top paid person in the first band is paid more than the minimum paid person in the next band, they actually deserve to be paid more because of their job requirements. EVALUATING THE RESULTS Below (Tables 11-14) are all the options we considered before choosing to use the small software companies as the benchmark. We took each of the equations that were found in Figures 1-4 and put in each of the 12 FastCat job evaluation points to find the mean base wage of each position. Table 11: Software - Medium Benchmark Job Engineering Manager 1 Engineer 4 Engineer 3 Marketing Manager 1 Office Support 6 Marketer 4 Technician 4 Office Support 5 Office Support 3 Marketer 1 Technician 2 Office Support 2 FastCat Job JE Points Mean Base Wage Senior Fellow 400 $118,915.32 Software User Interface Architect 370 $107,233.02 Software Developer 355 $101,391.87 Graphics Designer 340 $95,550.72 Administrative Leader 340 $95,550.72 Software Solutions Consultant 295 $78,027.27 Quality Assurance Analyst 265 $66,344.97 Green Guru 260 $64,397.92 Project Support Assistant 215 $46,874.47 Marketing Support 200 $41,033.32 Technician 180 $33,245.12 Administrative Aid 145 $19,615.77 21 Table 12: Software - Small Benchmark Job Engineering Manager 1 Engineer 4 Engineer 3 Marketing Manager 1 Office Support 6 Marketer 4 Technician 4 Office Support 5 Office Support 3 Marketer 1 Technician 2 Office Support 2 FastCat Job JE Points Mean Base Wage Senior Fellow 400 $133,823.2 Software User Interface Architect 370 $120,472.9 Software Developer 355 $113,797.8 Graphics Designer 340 $107,122.6 Administrative Leader 340 $107,122.6 Software Solutions Consultant 295 $87,097.17 Quality Assurance Analyst 265 $73,746.87 Green Guru 260 $71,521.82 Project Support Assistant 215 $51,496.37 Marketing Support 200 $44,821.22 Technician 180 $35,921.02 Administrative Aid 145 $20,345.67 Table 13: Computer Hardware - Medium Benchmark Job FastCat Job JE Points Engineering Manager 1 Engineer 4 Senior Fellow Software User Interface Architect Software Developer Graphics Designer Administrative Leader Software Solutions Consultant Quality Assurance Analyst Green Guru Project Support Assistant Marketing Support Technician Administrative Aid 400 370 Mean Base Wage $120,918.91 $111,032.11 355 340 $106,088.71 $101,145.31 340 $101,145.31 295 265 260 215 200 180 145 $86,315.11 $76,428.31 $74,780.51 $59,950.31 $55,006.91 $48,415.71 $36,881.11 Engineer 3 Marketing Manager 1 Office Support 6 Marketer 4 Technician 4 Office Support 5 Office Support 3 Marketer 1 Technician 2 Office Support 2 22 Table 14: Computer Hardware - Small Benchmark Job Engineering Manager 1 Engineer 4 Engineer 3 Marketing Manager 1 Office Support 6 Marketer 4 Technician 4 Office Support 5 Office Support 3 Marketer 1 Technician 2 Office Support 2 FastCat Job Senior Fellow Software User Interface Architect Software Developer Graphics Designer Administrative Leader Software Solutions Consultant Quality Assurance Analyst Green Guru Project Support Assistant Marketing Support Technician Administrative Aid JE Points 400 370 355 340 340 295 265 260 215 200 180 145 Mean Base Wage $79,574.76 $73,786.86 $70,892.91 $67,998.96 $67,998.96 $59,317.11 $53,529.21 $52,564.56 $43,882.71 $40,988.76 $37,130.16 $30,377.61 Description of Analysis Table 15 below displays our pay structure. After comparing all the companies, we decided to choose small software companies. Table 1 shows what jobs were matched. We matched the job descriptions in the survey to the FastCat job descriptions. We analyzed several forms of pay including base salary, total cash, total compensation, bonuses, and stock options. We used the mean as the compensation metric in order to compare the pay more accurately. Based on our analysis, some of FastCat’s competitors will be paying their employees higher because we chose to lag the market. We initially wanted to lag the market in all jobs by 5%. We chose the line that lags the average market line because of FastCat’s goal to keep low costs. However, using this line will make some specific jobs’ pay at FastCat lead the market because the benchmark jobs were well below the average. FastCat will be able to keep their costs low but maintain employee retention through bonuses, benefits, and other incentives. Bonuses allow the 23 company to make a one time pay to an employee which is not guaranteed in their salary every year. With these strategies, we believe FastCat will be capable of maintaining their position in the market. Table 15: A Picture of our Pay Structure Current Job Senior Fellow Visionary Champion Project Leader Software User Interface Architect Client Account Leader Software Developer Graphics Designer Administrative Leader Implementation Consultant Senior Quality Assurance Analyst Quality Assurance Analyst A Software Solutions Consultant Quality Assurance Analyst Green Guru Usability Engineer User Interface Designer Marketing Service Representative Training Assistant Project Support Assistant Marketing Support Technician Administrative Assistant II Travel Coordinator Administrative Aid JE Points 400 385 385 370 360 355 340 340 335 325 305 295 265 260 255 245 245 245 215 200 180 170 160 145 Average Pay Rate $133,823.2 $127,148.1 $127,148.07 $120,472.9 $116,022.82 $113,797.8 $107,122.6 $107,122.6 $ 104,897.57 $ 100,447.47 $91,547.27 $87,097.17 $73,746.87 $71,521.82 $69,296.77 $64,846.67 $64,846.67 $64,846.67 $51,496.37 $44,821.22 $35,921.02 $31,470.92 $27,020.82 $20,345.67 5% Lag Pay Rate $127,450.67 $121,093.40 $121,093.40 $114,736.10 $110,497.92 $108,378.86 $102,021.52 $102,021.52 $99,902.45 $95,664.26 $87,187.88 $82,949.69 $70,235.11 $68,116.02 $65,996.92 $61,758.73 $61,758.73 $61,758.73 $49,044.16 $42,686.88 $34,210.50 $29,972.30 $25,734.11 $19,376.83 FastCats’ Strategy and Rationale to Lag Pay Levels Since our strategy focuses on keeping costs low, we suggest FastCat offer other incentives to increase productivity on top of the salaries. Some of the options include, bonuses, non-monetary benefits, and stock options. For example, stock options can be helpful because employees who own stock may be motivated to be more productive in order to keep the stock price rising. 24 The objectives set in Phase I focus on an internally aligned job-based pay structure including: · Promoting from within · Demand for greater efficiency and increased productivity · Improving employee relationships · Improving workflow between different departments · Constantly highlight creative ideas · Stress the importance of communication and employee engagement FastCat recently switched from a hierarchal structure to a more flat internal organization that focuses on the involvement of its employees. “A Partnership for Success” is FastCat’s mission. It mainly focuses on customer and employee satisfaction by providing value and encouraging innovation. The compensation system should be a source of sustainable competitive advantage in order to be successful in the industry. Our proposed internal structure integrates creativity and teamwork. FastCat’s new approach to exceeding consumer expectations will need to involve introducing new offerings to existing customers, reaching out to new healthcare participants, and expanding FastCat globally. This compensation plan must motivate employees to increase productivity and keep them committed to achieving their overall mission towards success. Combining these values with the suggested pay structure, we believe FastCat will have the tools for success. 25