Call Flow - SoundConnect

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WELCOME
EXPLORING LYNC 2013
Unify With Hosted Telephony
WELCOME
 SoundConnect
 45 Minute Presentation
 15 Minute Q & A
 Email Brandon questions at:
Greg Plum
VP Channel
Development
bcrockett@sound-connect.com
 Recording will be available within 24-hours
Brandon Crockett
Account Manager
With a remarkable 3-year sales-growth of 557%, SoundConnect was
recently recognized as one of the nation’s Fastest Growing Private
Companies by Inc. Magazine. SoundConnect made its debut on
the list as the 811th fastest growing company and 12th fastest
growing telecom provider in the United States.
SoundConnect has been fortunate to have great channel partners - as
a result, we were awarded the 2012 Best Conferencing Provider
of the year!
The distinction of “Best Conferencing Provider”
showcases SoundConnect’s long-term commitment to technology
solutions for video, audio, web conferencing and customer service
excellence.
Consulting & Financial
Legal & Accounting
Pharma / BioTech
Non-Profit
Technology
Healthcare
Energy / Manufacturing
Retail
Education
AUDIO
WEB
VIDEO
MICROSOFT LYNC with Voice – The collaborations
and unified communications (UC) benefits of Microsoft
Lync are enhanced by SoundConnect’s reliable Software
as a Service (SaaS) deployment and premium client
services. Lync consolidates the useful communications
applications into a user friendly, easy-to-use interface
available on your desktop or mobile device.
•
•
•
Fully Integrated Communications
Hosted IP Telephony
Presence/IM Messaging
Hosted Exchange solution
enables you to effortlessly
share documents, calendars,
contacts and tasks at the
office, on your mobile phone,
or via Outlook web app.
•
•
•
•
Proven reliability
Expert support
Easy implementation
Competitive edge
Hosted SharePoint is the most popular, powerful
and
cost-effective
web-based
collaboration
platform in the world.
•
•
•
Improved Team Productivity
Security & Integrity
Better Use of Information
WHAT PROBLEMS WILL
LYNC UC SOLVE?
Customers are faced with a decision regarding
their phone system, resulting from:
• Expansion
• Location changes
• Aging telephone equipment
WHAT DOES THIS MEAN TO ME?
EXAMPLE OF A TYPICAL network and communications infrastructure
Let’s start with your PCs, printers, mobile devices, computers,
shared servers … plenty to manage by themselves.
Printer
Computer
Mobile Devices
Computing Platform
Then, Add Your PBX …
Printer
Computer
Mobile Devices
PBX
Computing Platform
… Voicemail System …
Voicemail
Printer
Computer
Mobile Devices
PBX
Computing Platform
… Local Phone
Service …
Local Dial
Tone
Voicemail
Printer
Computer
Mobile Devices
PBX
Computing Platform
… Long Distance …
Local Dial
Tone
Long
Distance
Voicemail
Printer
Computer
Mobile Devices
PBX
Computing Platform
… Call Flow …
Call Flow
Local Dial
Tone
Long
Distance
Voicemail
Printer
Computer
Mobile Devices
PBX
Computing Platform
… Internet Access …
Call Flow
Long
Distance
Local Dial
Tone
Voicemail
Printer
Wide Area
Networking
Firewall
Computer
Mobile Devices
DSL/T1
PBX
Computing Platform
… Faxing …
Call Flow
Local Dial
Tone
Long
Distance
Voicemail
Printer
Wide Area
Networking
Firewall
Computer
Faxing
DSL/T1
PBX
Mobile Devices
Computing Platform
… Ad Hoc Conference Calling and Conference Bridging …
Call Flow
Local Dial
Tone
Long
Distance
Voicemail
Conference
Calling
Printer
Wide Area
Networking
Firewall
Computer
Faxing
DSL/T1
PBX
Mobile Devices
Computing Platform
… Collaboration …
Call Flow
Local Dial
Tone
Long
Distance
Voicemail
Conference
Calling
Printer
Wide Area
Networking
Firewall
Computer
Faxing
Mobile Devices
DSL/T1
Collaboration
PBX
Computing Platform
… Video Conferencing …
Call Flow
Video
Conferencing
Local Dial
Tone
Long
Distance
Voicemail
Conference
Calling
Printer
Wide Area
Networking
Firewall
Computer
Faxing
DSL/T1
Collaboration
Mobile Devices
PBX
Computing Platform
… And End User Support.
Call Flow
Video
Conferencing
Local Dial
Tone
Long
Distance
Voicemail
Conference
Calling
Printer
Wide Area
Networking
End User Support
Firewall
Computer
Faxing
Mobile Devices
DSL/T1
Collaboration
Computing Platform
PBX
How closely does
this resemble your
current situation?
Call Flow
Video
Conferencing
Local Dial
Tone
Long
Distance
Voicemail
Conference
Calling
Printer
Wide Area
Networking
End User Support
Firewall
Computer
Faxing
DSL/T1
Collaboration
Mobile Devices
PBX
Computing Platform
Quite a bit
to manage and
quite costly!
HOW DOES SOUNDCONNECT
SOLVE THIS PROBLEM?
• Offer a hosted voice platform
• No capital expense
• Integrates with Microsoft Exchange
• Customer Support | Service
Single Unified Interface
Consistent User Interface
PC
MAC
Browser
Mobile
Desk Phones
Email Brandon questions at: bcrockett@sound-connect.com
Instant Messaging
PC-to-PC IM
Rich Presence
Transfer Files
Locate
Contacts
Group IM
Chat
Skill Based
Search
Email Brandon questions at: bcrockett@sound-connect.com
PC to PC Calling
Voice
VoIP
Video
HD Quality
Screen Share
Real-Time
Editing
Web Conferencing
High-Quality
Screen Share
Desktop &
Application
Sharing
WhiteBoarding
On-the-fly or
Scheduled
Email Brandon questions at: bcrockett@sound-connect.com
HD Video Conferencing
High
Definition
One-to-One
Or Group
Meetings
Click to
Communicate
Interoperate
with Video
Boardrooms
Email Brandon questions at: bcrockett@sound-connect.com
LYNC Mobility
Anytime, Anywhere, Any Device
Connect from any device:
Desktop
IP Telephone
Smartphone
One-to-One
Or Group
Meetings
Tablet
Conference Room
Connect from any network
WIFI, 3G/4G
One Login & Password to
access Lync from on any devices
Enterprise Voice (EV)
Lync as a phone system
Replace PBX
One-to-One
High
Or ROI
Group
Meetings
Lower TCO
Reduce Internal
Telco Charges
No More
Maintenance
Costs
Integrate /
Extend Current
PBX
Email Brandon questions at: bcrockett@sound-connect.com
UNIFIED COMMUNICATION & COLLABORATION
Services & Pricing Schedules
Total Connect: $49.75 per person/ per month
• Includes all Enterprise Plus features
• Hosted Exchange
• Hosted SharePoint
Total Connect for Office 365: $26.00/month
• Includes Enterprise Plus with
• Premium Enterprise Voice
• Unlimited domestic inbound minutes
Lync Enterprise - $10.50/month
Unlimited Audio + Web Conferencing
• 250 participants (*expands to 1000 in mid-November)
• Toll or Voip audio included
• Screen Share
• Presence
• IM
Exchange Standard Plus Mailbox with Outlook 2010 - $10.50/month
• Outlook + Web Access
• Shared Calendars & Contacts
• Mobile ActiveSync
• 25GB Data Storage
*Additional services & enhanced options available
Q&A
THANK YOU
Greg Plum
gplum@sound-connect.com
302.330.7155
Brandon Crockett
bcrockett@sound-connect.com
617-861-6577
SCHEDULE YOUR LYNC
DEMO TODAY
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