Kay 235: Introduction to Management

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Kay 235:

Introduction to Management

Lecture 3

Subject: What is public management?

Reading: Laurence Lynn Article

Definition of Public Management (PM)

Using management thinking and strategies in government

Minimal (Small) government

Use of Business ideas and practices in the public sector

Use of private sector managers in the public sector

Definition of Public Management (PM)

PM is a world of settled institutions designed

 to allow imperfect people to use flawed procedures to cope with insoluble problems.

PM as

Art (Craft)

Requiring managerial insight and experience

Science

Is there really a generic and universal management science

Other Categories

Institutions (Structure)

People (Practitioners)

The Art of PM

Common sense

Non-logical aspects of being a successful public manager

Timely reactions

Intuitive insights

Good judgments

The Institutions of PM

Governance

Several types of organizations that work for public interest

Government organizations

Private firms

NGOs

The key

Ensuring a satisfactory balance among competing interests and values

Transition from Classic PA to PM

Classic PA

Law and responsibility-oriented

Constitutional arrangements are vital

Maximizing public interest, not profits

PM

Small government, that is run like a business

Government organizations not being the only actor

(Governance)

Transition from Classic PA to PM

PM

As a special focus in PA

A major segment in the broader field of PA

“Kamu işletmeciliği” in Turkish

As opposed to “kamu yönetimi”

Ömürgönülşen Chapter in Çağdaş Kamu

Yönetimi-1 Book

Reasons for the Transition

Growing unpopularity of the government, beginning from late 1970s

Decreasing trust in government

Numerous government scandals

Vietnam War, Watergate, Iran-Contra…

Reasons for the Transition

Decreasing government revenues

Oil crises of the 1970s

Doing more (the same) with less

More emphasis on efficiency and performance management

Nature of the Transition

Lesson drawing and knowledge transfer between business and PA is useful

Should never be rejected on ideological grounds

The heroes and entrepreneurs found in case studies should not overshadow the importance of government institutions

Problems of Transition

Tensions between

Making managers manage

Control over managerial discretion

Letting managers manage

Emphasizing managerial performance more than compliance with formal rules and procedures

Problems of Transition

How to control a businesslike PA (PM)?

Internal Control

Self control of public managers

Professional and ethical values

External Control

Control of legislature, executive and the courts

How to control public managers?

Friedrich & Finer debate of 1940

External Control (Finer)

Controlling every little detail of the public managers` job

Internal Control (Friedrich)

Public managers can be controlled by their professionalism

Problems of Transition

Which value(s) should public managers chose?

Values for providing public services

Public interest

Freedom

Justice

Balancing the interests of different, sometimes conflicting stakeholders

PM is the extension of the political process of adjustment among interests

Which value(s) to chose?

Values regarding the public manager

Professionalism

Dedication

Constitutional legitimacy

Accountability

Directly to the executive, legislature and the judiciary

Indirectly to the people

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