The Cost of Cheap - Desktop to Data Center IT Business Solutions

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The Cost of Cheap

Understanding Your IT Investment Options

IT Challenge? Change Management

Resource Constraints

• Time

• Skill Set

• Capital

Network

Controls

Asset

Track

Apps Email

$

CRM

Servers/

Desktops

Portable

Devices

Fandotech © 2013 | www.fandotech.com

Let’s Talk Numbers:

Fandotech © 2013 | www.fandotech.com

Let’s Talk Numbers:

• Managed Anti-Virus

• Monitoring and Remote Remediation

• Automated Patch Management

• On-site Support (when required)

• Technical Assistance Center

• Manage Summary Reports

• Regularly Scheduled CIO Meeting

• Onsite BURR service

$349./Server per Month

$39./Desktop per Month

$2061/Month

Hour-Based Quote

Fandotech © 2013 | www.fandotech.com

Device-Based Quote

Let’s Talk Numbers:

66 Service Requests; 55 Hours

• Software updates overnight and/or within 1 business day of request

• Set up new users in hosted Exchange including forwarding existing email boxes to other users, cancelled user accounts etc.

• Set up new PCs and thin clients and transferred files

• Worked with printer company technicians to network new MFP machines and set up users to scan

• Supported end-users needing to remote in from home and client locations

• Set up smartphones, tablets and iPads to receive work email

55 hours @ $125/hr. =

Total $6875.00

55 hours over 3 months =

Total $6183.00

Fandotech © 2013 | www.fandotech.com

Let’s Talk Numbers:

66 Service Requests; 55 Hours

• Software updates overnight and/or within 1 business day of request

• Set up new users in hosted Exchange including forwarding existing email boxes to other users, cancelled user accounts etc.

• Set up new PCs and thin clients and transferred files

• Worked with printer company technicians to network new MFP machines and set up users to scan

• Supported end-users needing to remote in from home and client locations

• Set up smartphones, tablets and iPads to receive work email

55 hours @ $125/hr. =

Total $6875.00

55 hours over 3 months =

Total $6183.00

Monthly Contract

Saved $692.00

+

 Managed Anti-Virus

 Monitoring and Remote Remediation

 Automated Patch Management

 On-site Support (when required)

 Technical Assistance Center

 Manage Summary Reports

 Regularly Scheduled CIO Mtgs

 Onsite BURR service Fandotech © 2013 | www.fandotech.com

Let’s Talk Numbers

Benefits of an MSP monthly contract:

 Known, fixed monthly costs

Proactive on-going service

 Routine daily, weekly, monthly and by-request managed services

 Fully certified IT experts with broad knowledge base

 24x7 help desk available to all end-users

 Service Level Agreement

Fandotech © 2013 | www.fandotech.com

Let’s Talk Hardware:

Time and Money.

• Time – Hardware Soft Costs

• Compare products and vendors

• Research network compatibility

• Return and re-purchase

• Money – Hardware Hard Costs

• Cost of hardware

• Shipping

• Installation/Setup

• Restocking fees

Fandotech © 2013 | www.fandotech.com

Let’s Talk Hardware:

Time and Money.

Used Dell Laptop

• Windows Vista Home Edition

• No Microsoft Office

$400.

Windows 7 Pro OS $150

Microsoft Office 2010 $300.

Setup (4 hrs. @ $150/hr.) $500.

Total Hard Costs $1350.

Fandotech © 2013 | www.fandotech.com

Let’s Talk Hardware:

Time and Money.

Used Dell Laptop

• Windows Vista Home Edition

• No Microsoft Office

$400.

Windows 7 Pro OS $150

Microsoft Office 2010 $300.

Setup (4 hrs. @ $150/hr.) $500.

Total Hard Cost $1350.

New Laptop

• Includes latest OS

$520.

Microsoft Office 2010 $300.

Setup Included

Total Hard Costs

$0.

$820.

Saved $530.00

+ 3 yr. refresh

+ 8 hr. replacement SLA

+ Fully managed & maintained

Fandotech © 2013 | www.fandotech.com

Let’s Talk Hardware

Benefits of HaaS model:

 Fully managed purchasing process

Technology integrates with your environment

Installation included

 Hardware becomes Opex

 Includes hardware refresh every 3 years – keep current over time keeps productivity up

 Ensures all end-users are fully up-to-date all the time

Fandotech © 2013 | www.fandotech.com

Let’s Talk Cloud

Virtualize Servers means…

• Reduced Operating Expense

• Redundant Operating Resources

• Expandable Computing Resources

• Increase Security

• Operational Continuity

Virtual desktops allows for …

• Remote Accessibility

• Maximum Availability

• Increased Security

Fandotech © 2013 | www.fandotech.com

Let’s Talk Cloud

App

Mobile Workforce

Fandotech © 2013 | www.fandotech.com

Let’s Talk Cloud

Benefits of virtual services:

 High availability of services

Accessibility for your mobile workforce

Higher level of “hardware” for the same cost as physical gear

Rapid deployment of satellite offices

Pay for what you use – expand and contract services on-demand

 +/- Storage

 +/- CPUs

 +/- RAM

 +/- VPS

Leverage our capital – we keep up with the latest and you benefit

 Don’t need to invest in your own hardware or facilities management

 Redundant cooling, power and Internet

Secure and compliant SSAE/16 data center facility

Disaster recovery measure to ensure maximum uptime

Fandotech © 2013 | www.fandotech.com

Sustain

IT

Managed Services

 Managed Anti-Virus

 Monitoring and Remote Remediation

 On-site Support (when required)

 24x7x365 Technical Assistance Center

 Systems Management Summary Reports

 Regularly Scheduled CIO Meeting

 Anti-virus for all assets

 Survive™ Backup Service

 Automated OS Patch Management

Sustain IT

180

Features

Covers all desktops and/or all servers at your location.

360 +

Hardware as a Service (HaaS).

360v +

Infrastructure as a Service (IaaS)

Benefits

 Resource augmentation.

 Fixed monthly cost no limit to support hours.

 Transfer Capex to Opex.

 3yr renewal plan.

 Spares available.

 Increased cost savings.

 Increased mobility and availability.

 On-demand resource expansion and contraction.

 More robust disaster recovery solution.

Fandotech © 2013 | www.fandotech.com

Fandotech © 2013 | www.fandotech.com

Contact us.

Kathy Hokunson

Business Development office: 860.533.5120 x5717 mobile: 860.982.8636

email: khokunson@fandotech.com

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