MICHAEL M. BISONGA
EDUCATION
BS, Computer Science, University of Houston
CERTIFICATIONS
CCNP (Cisco Certified Network Professional)
CCNA (Cisco Certified Network Associate)
PROFILE
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6+ years of Maximo Enterprise project implementation management with a thorough
understanding and experience with standardized IT implementations and project
management methodologies. Maximo versions include: 4.X, 5.X, 6.X, 7.1 and 7.5.
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Excellent Techno-functional experience with Maximo IT suite of applications, including: Tivoli
Service Request Manager (TSRM), Tivoli Asset Management for IT (TAMIT), Change and
Configuration Management Database (CCMDB), Tivoli Application Dependence Discovery
Manager (TADDM), Enterprise Console, ITM, Smart Cloud Control Desk (SCCD) and
Maximo for Service Provider.
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Possess extensive knowledge of Maximo architecture and the supporting components. Clear
knowledge of the Maximo Schemas and relationships and table structures including
Workorder, Inventory and Purchasing.
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Experienced with complete System Development Life Cycle (SDLC) by using methods like
Agile, Scrum, programming with Jython, XML, SQL, HTML and PHP.
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Possess strong knowledge in Actuate Report development and Actuate iServer
administration. Working knowledge of BIRT Report development and deploy the reports to
the user community for usage.
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Expert in understanding Business Requirements & High level business needs and converting
them into System requirements, Functional & technical Requirements specifications.
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Analytical problem solver that has successfully led the development and implementation of
several projects. Possess the ability to define and develop project missions, goals, scope,
tasks, and resource requirements.
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Strong job related characteristics: teamwork, judgment, accountability, sense of urgency and
customer focus.
SKILLS
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Implementation Planning
Integration Planning / Design
Business Processes Definition
Customized Training
Database Creation & Configuration
Software Requirements Definition
Michael Bisonga
Email: MBisonga@ContinuumSolutionsInc.com
Cell: 832.277.3874 Fax: 281.762.0290
WORK EXPERIENCE
Continuum Solutions Inc - ONEOK:
2/2014 – Present
TSRM Architect (Part time Working Remotely)
Creating custom catalogs and Offerings to allow users to request services via the Offering
Catalog.
Granting access to catalogs or revoking access to offerings for Security Groups.
Creating custom Offering dialogs in the presentation library that provide detailed information
about the offering and adding more advanced features like tooltip help.
Creating validation scripts that are associated with different states of an offering.
In the default or custom dialogs, set attributes as hidden, read-only or mandatory.
Creating custom Interactive and Action Based Workflows that are executed to fulfill the offerings.
Genesis Solutions Inc – Air Liquide:
10/2012 – 12/2013
Maximo Lead Consultant
Primary technical personnel for post Go-live support which includes developing and Managing
Workflow configurations definitions. Security Definition and Management. Analyzing functional
requirements and created technical design through Application Designer and conditional
expression. Developing SQL scripts for cross teams. Developed and managed interfaces
between Maximo and modules in Oracle E-Business to implement integration transactions of
Purchase request, Purchase orders, Receipts, Inventory and Projects. Performed upgrade to
Maximo 7.1.1.11
Genesis Solutions Inc – CRODA Chemicals Inc:
9/2012 – 10/2012
Maximo Functional Lead Consultant
Worked closely with Release Management Lead and Release Managers to ensure environment
readiness and accurate deployments for build releases and smoke tests. Developed SAP
spreadsheets in the Data cleanup to help in the transition from MP2 to SAP Plant Maintenance.
Genesis Solutions Inc – EATON Corporation:
6/2012 – 9/2012
Maximo Functional Lead Consultant (Worked Remotely)
Successfully managed a project budget and resource allocations. Defined and gathered
acceptance of release approach and schedule. Participated in creation of detailed schedule for
release ‘Go-Live’ management. Developed new custom applications and customized existing
Maximo screens using App Designer to meet client business requirements. Developed new
object and attributes and performed Database configurations in Maximo 7.1 to apply the database
changes to the database.
Genesis Solutions Inc - Tucson Electric:
4/2012 – 9/2012
Maximo Consultant
Configure and customize Maximo V7.5 ITSM solution to meet business objectives and define
strategic asset management objectives. Provide the business process knowledge to support
users and conducts user training and administers the system to ensure it meets business needs.
Installed and configured Maximo for Service Providers Version 7.5.1 to automate billing
schedules to manage customer assets on a monthly basis: Created Object restrictions, Specified
options for SLA, Specified Service Address settings, Billing options and activated Automated
Billing.
Genesis Solutions Inc – So Cal Gas:
10/2011 – 4/2012
Maximo Consultant
Provided adequate testing to refine the process to minimize any outage during production.
Conversion from BEA WebLogic to IBM Websphere. Conversion and developing of reporting
environment from Actuate to Integrated BIRT.
Michael Bisonga
Email: MBisonga@ContinuumSolutionsInc.com
Cell: 832.277.3874 Fax: 281.762.0290
Accenture - British Petroleum (BP):
4/2011 – 9/2011
WMS Backbone Maximo Work management Developer.
Worked with E & P Maintenance & Reliability Excellence - Work Management Process and
Deployment Team. Responsible for ensuring that the Maximo training material is effectively
rolled-out by coordinating with the Change management team and business in order to support
subsequent deployment. Prepared training materials for all aspects of the Backbone. Conducted
all scheduled training classes. Work with site personnel on WMS functionality. Participated in
review and implementation of Change Requests for Maximo/WMS. Performed testing of new
WMS functionality and bug fixes as delivered by the Central Team. Involved the in reviews and
implementation of Change Requests for Maximo Work Management Standards.
Genesis Solutions Inc - Salt River Project:
12/2009 – 4/2011
Maximo Developer
Worked with business, project managers, analysts and other technical team members to
implement new changes to Maximo. Ensured deployment tasks and dependencies are accounted
for in release and project schedules. Identified release impacts to ensure that they are planned
into the release plans. Reviewed and provided guidance for Test Plans, Test Summary, and
Technical Release Plans. Provide general support and development for Maximo, Syclo and
TIBCO technologies. Support and maintain Maximo EAM System reports. Run queries and create
ad hoc reports. Make modifications to Maximo EAM System screens using a screen editor on
demand. Monitor and enhance Maximo EAM System performance, troubleshoot and resolve
technical problems on multiple environments – development/testing/training. Identify and
communicate Maximo EAM System defects to vendor and/or IT. Work with IT to apply, test and
verify fixes/patches to Maximo EAM System. Support Maximo EAM System Upgrade Projects.
Serve as liaison between vendor and Maximo EAM System Users to resolve issues. Made
configuration of Maximo MBOs, Maximo database and table structures. Upgraded 6.21 to 6.38 to
7.1 using IBM Maximo upgrade utility tools. Worked on SQL PLUS to modify / customize oracle 9i
& 10g databases.
Texas Power:
2/2009 – 10/2009
Maximo Analyst
Assessed procedures, policies and regulatory requirements in regards to current operations.
Recommended changes to processes and modifications to Maximo to accommodate
maintenance reorganization and facilitate culture change. Experienced with the process
improvement of Data migration's four phases: analysis of source data, extraction and
transformation of data, validation and repair of data, and use of data in the new program.
Configured Maximo Data Loader (MDL) as an add-on to handle CSV files, XML files, and JDBC
connections. Setup MDL records for loading data into MBOs like Asset, Locations etc.
Configuring, Integrating and Managing Maximo MEA Integrations with SAP. Performed data
migration and conversion from SAP into Maximo. Performed Maximo database configurations to
accommodate SAP functionality within Maximo. Monitored the daily production loads.
A&A Electric Company of Beaumont, TX:
6/2008 – 1/2009
Senior Maximo Developer.
Defined and fostered an approach for handling release conflicts across various teams. Ensured
deployment tasks and dependencies are accounted for in release and project schedules.
Managed impacts to release packages due to schedule or scope shift. Involved on a Maximo 5.2
to Maximo 6.2.2 upgrade implementation (Production environment). Worked on Maximo 6.2.2 to
Maximo 7.1 installation and implementation. Security Definition Management, configurations and
User Role Definitions. Managing WebLogic functions for Maximo 6.2. Deploying applications in
Maximo 6.2 using WebLogic to the user community across the organization.
Michael Bisonga
Email: MBisonga@ContinuumSolutionsInc.com
Cell: 832.277.3874 Fax: 281.762.0290
Michael Bisonga
Email: MBisonga@ContinuumSolutionsInc.com
Cell: 832.277.3874 Fax: 281.762.0290