REPUBLIC OF CROATIA Housing Saving Bank-Contractual Saving Scheme WORLD BANK MISSION Aide-Mémoire August 2013 A. Introduction 1. A mission led by Mr. Alfonso Garcia Mora (Lead Financial Sector Specialist) and comprising Ms. Sanja Zivkovic (Consultant) visited Zagreb during July 11-12, 2013 at the invitation of the Ministry of Finance. Ms. Aurora Ferrari (Sector Manager), and Mr. Isfandyar Khan (Sector Coordinator) joined key meetings. The purpose of the Mission was to: (1) Discuss with the Ministry of Finance the situation of the Housing Saving Banks-Contractual Saving Scheme (HSB-CSC), (2) Initiate the dialogue on the design of an action plan and road map to work with the Ministry in finding solutions for these institutions, and (3) Explore options for a Reimbursable Advisory Service in this area. The World Bank delegation wishes to express sincere appreciation for the hospitality provided and productive discussions with the members of the Ministry of Finance and private sector professionals. B. Key findings 2. Total housing loans1 in Croatia represent 19% of GDP and 20% of banks’ balance sheet, still very far from their European partners (in EU27 it represents 57% of GDP). Housing finance activity is predominantly dominated by foreign commercial banks (more than 95% of total activity). Most of the housing loans granted by them are indexed to the euro and Swiss franc, and based on variable interest rates. Only housing savings banks grant loans at fixed interest rates, based on the stability of household term deposits which benefit from state incentives (premiums). Even though the analysis of total number of housing units, households and population might lead to the conclusion that there is no lack of housing, overcrowding, shortage of housing in large centers/towns, low housing standards, and strong demand for social housing, explain a significant demand for home financing. 3. Housing Saving Banks (HSB) in Croatia were established in 2002 with the main objective of facilitating access to housing finance in the country. Currently there are five HSB in Croatia with HRK 7.3bn of assets at the end of 20122, representing 1.8% of the total banking sector. Out of the 5 HSB only one is domestically owned -representing 4% of total HBS assets-, the other four are direct or indirect majority owned by foreign shareholders (international banking groups). 4. HSB have a small market share both in housing loans and deposits. HSB home loans stood at HRK 3.3bn, accounting for 5.5% of total home loans in Croatia, which represent 45% of the HSB total balance sheet. The rest of the asset side of the balance sheet is mainly composed of Government Bonds, Treasury Bills and Deposits with banking institutions (see table 1 for more details). Table 1: HBS main financial indicators 11 As of June 2013, housing loans represented HRK 61.5bn. Assuming an exchange rate 0.175USD=1HRK, the equivalent in USD would be USD 10.7bn. 2 The equivalent in USD would be USD 1.2bn. Loans - Housing Deposits with banking institutions MoF Treasury Bills and CNB Bills Securities and other FI -tradingSecurities and other FI -AFSSecurities and other FI -Held to Mat.Securities and other FI -Fair valueOthers Total Assets June 2012 (mill. HRK) 4406.4 Deposits 3300.0 - Time deposits 738.1 Other loans 866.2 Hybrid instruments 204.0 Others 206.9 Total capital 640.7 18.8 215.6 7296.7 Total Liabilities and Capital June 2012 (mill. HRK) 6296.1 6188.9 93.9 97.5 277.1 532.1 7296.7 Source: Banks Bulletin 25 5. However, the quality of HSB loan portfolio is better than the average of the system. The NPL ratio in HSB stood at 1.2%, which compares to 6.17% in the banking sector3. Funding is basically based on deposits (HRK 6.2bn, of which 98% are time deposits), representing 85% of total liabilities and capital and 2.2% of the total deposits existent in the banking sector. 6. The business model relies on a contractual saving scheme which benefits from a Government premium on deposits. Customers can get a housing loan in competitive conditions after saving in these financial institutions for five years. To attract deposits and keep them during the five years period, customers benefit from a premium given by the Government. In the early stages, this premium was established at 25% of the deposit amount (with a cap of 5,000 Kunas a year), though it was reduced to 15% in 2005 and to 10% in 20134. After five years of saving, depositors have the possibility (and not the obligation) of obtaining a housing loan at a fixed rate5. However, if depositors do not want to exercise the option of acquiring the loan, they do not have to give back the premium earned on deposits. Only if they decide to withdraw the money before the end of the saving period (5 years), they lose the premium. 7. Even though the existence of time deposits allows HBS to fund fixed interest rate loans without increasing significantly the interest rate risk of the balance sheet, they face a considerable liquidity risk. HBS are almost exclusively funded with time deposits, which gives them a stable medium-term deposits base for interest rate risk management. However, these deposits are highly dependent on the premium obtained. Since loans have 15 years maturity at inception, any significant decrease in deposits could eventually lead to liquidity problems in these institutions. 3 The high NPL ratio in the banking sector could be related to the currency exposure. Loans denominated in CHF (represent 38% of the total portfolio in the banking sector) have a 9.15% NPL, whereas loans denominated in Euros (40% of the total) have a 3.67% NPL. Though given current rates and market conditions, regulation on interest rates is not relevant, it must be noted that the spread between loans and deposits can’t be larger than 3 percentage points. 4 Average deposit interest rates stood at 2.5%. However, when including the premium, the average equivalent rate goes up to 4.5%, which differs significantly from other commercial bank deposits offering an average 2-2.5% interest rate on time deposits. All deposits are insured by the Deposit Guarantee Fund. 5 Housing loan interest rates fluctuate depending on the downpayment done by the customer, ranging from 2.99% (for a 60% LTV), to 5.25% (for a 90% LTV). In most cases, the LTV is 80% and the interest rate 4.99% for a 15 years loan. Underwriting criteria is very similar to any other commercial bank. It targets only customers with formal income, monthly payment can’t exceed one third of the income and life insurance is mandatory. A mortgage is required for loans over 20,000 Kunas. 2 8. The margin spread and the fees and commissions for entering and exiting the system are the main drivers of their profitability. HBS generate a Net Interest Income of 1.8% over total assets and a 1% of Net Operating Income (after including Non-Interest Income and deducting Operating Expenses). Since loss provisions were significantly low during 2012, the ratio of Net Income on total assets was very similar. Even though the efficiency ratio improved significantly compared to previous years, it still stood at 64% (vs. 49% in commercial banks), due to higher operating costs and lower productivity ratios. Capital Adequacy Ratio (CAR) stood at 19.7%. 9. Premiums on deposits allow HSB to attract a significant number of depositors. However, only a small fraction of customers ask for a housing loan after the saving period. Home loans launched by HSB represented only 55.6% of the deposits, which compared to other international experiences represent a very small percentage6. Currently there are 900,000 saving accounts, half of which have a subsidy. However HBS have only launched 28,000 loans since inception, for a total of 3,200 million Kunas, with a significant reduction in the number of new loans issued in recent years (see table 2 for more details). As a result, it seems evident that most customers use the mechanism as a saving scheme to obtain the government premium and not as a way of saving and demonstrate capacity of payment prior to obtaining a loan. Among the reasons explaining this low demand, the shorter maturity of the loans, compared to mortgage loans launched by commercial banks, is often quoted as the main reason7. Table 2: HBS performance 2005 2006 2007 2008 2009 2010 2011 Total Number of saving accounts 625,581 703,959 741,341 852,509 857,426 891,154 912,095 Volume of savings (mill.) 4,031 4,698 4,521 5,741 5,252 4,813 4,833 Number of Volume of Premium Number of Volume of accounts with savings with paid by Gov. housing housing premium premium (mill.) (mill.) loans loans (mill.) 409,368 1,597 216 3,436 24 419,366 1,686 213 6,049 555 434,590 1,787 220 5,889 935 450,378 1,785 221 3,352 779 418,035 1,509 198 1,870 300 410,719 1,466 195 1,313 209 415,475 1,527 198 2,368 577 2,108 28,620 3,379 Source: Ministry of Finance 10. The Ministry of Finance is analyzing the effectiveness and efficiency of the premium scheme and the impact that different alternatives to reduce it (partially or totally), could have in the viability of the HBS model. The Premium paid by the Government represent around 200 million Kunas a year (see table 2 for details). In the context of a necessary public deficit reduction, and given the performance and use of the premium in recent years, the Ministry of Finance is analyzing different alternatives. For that purpose, the Institute of Public Finance is doing a specific study analyzing the economic impact of the deposit premium and its relevance for the stability of the system. This study is expected to be finalized by the end of August. 6 Even though this is the highest percentage since HSB started operating, it must be noted that in most international experiences the ratio of loans to deposits stands at 1.2x - 1.5x. 7 For a given monthly payment capacity, longer maturities allow customers to obtain a larger loan. This is something that happens in many other countries and is often managed by using a second mortgage launched by another financial institution. As a result, customers often use two loans to buy a house. 3 11. The elimination of the premium on deposits could eventually have a negative impact on the volume of deposits, and therefore on the sustainability of these institutions. HSB consider that an eventual removal of the premium paid on deposits would reduce the comparative advantage of these institutions, making them less attractive for savers. As a result, and given the longer maturity of their assets, a reduction in the volume of deposits could originate liquidity and profitability problems, making the system unsustainable. 4