ONE STOP INVESTMENT
CENTRE (OSIC)
By,
ENGR MUSTAFA BELLO
(CEO, NIPC)
At the,
PRESIDENTIAL RETREAT
ON ONE STOP SHOP
ONE STOP SHOP: THE
CONCEPT


An investment facilitation mechanism
where relevant government agencies are
brought to one location, coordinated and
streamlined to provide prompt, efficient
and transparent services to investors;
It shortens and simplifies administrative
procedures and guidelines for issuance of
business approvals, permits and
licenses,thereby removing bottlenecks
faced by investors in establishing and
running businesses.
KEY PRINCIPLES OF OSS
The One Stop Shop is guided
by the following principles:
C – Convenience
E – Efficiency
S – Simplicity
S – Speed
T – Transparency
TYPES OF SERVICES
(FIRST PHASE)
Business incorporation, Registration
and Authorizations
 Instant Granting of Approval-inPrinciple, Permits and Licenses
 Provision of investment information

WHAT ONE STOP SHOP DOES;




Substantially reduces the cost of
doing business
Ensures FDI and Investor Tracking
Simplifies procedural steps
Shortens service delivery time
without compromising policy
objectives of the various agencies
(safety, security & environmental
concerns)
WHAT ONE STOP SHOP
DOES; (cont’d)




Ensures Transparency
Provides investment information
and advice to investors
Ensures close and professional
working relationship among
government agencies to meet the
needs of investors
Triggers and fast tracks public
sector reform which would
ultimately result in structurally
more attractive business
environment
THE NEED FOR ONE STOP
SHOP






To address administrative bottlenecks
To reduce high cost of doing business
To eliminate dealing with multiple
agencies in different locations
To eliminate use of discretion and lack
of transparency in granting approvals,
licenses, permits, etc
To eliminate red-tape in procedures and
processes
To do away with poor service delivery
Nigerian Model
Coordinated One
Stop Approval
Framework
FEATURES OF OSS



Participating agencies maintain
existing mandates and
responsibilities within the structure
of the OSS
streamlining and coordinating
operations of Agencies are to deliver
highest service standards
The OSS to serve both Foreign and
Nigerian Investors
FEATURES OF OSS (cont’d)





NIPC coordinates and provides frontline
services in the OSIC
Agencies to establish presence in phases
The approval time of 24hours for
business entry
The OSS covers investments in all sectors
of the economy including oil and gas
Mandatory registration for all foreign
investors to facilitate investor/FDI
tracking as provided for in the NIPC Act
FEATURES OF OSS (cont’d)




The selected agencies to establish
physical presence in the OSIC at NIPC
A client charter to set standards and
service targets
All delegated staff are on posting to OSIC
and shall remain on the payroll of their
parent agencies
All guidelines and procedures are to be
simplified and made very clear to remove
the use of discretion
FEATURES OF OSS (cont’d)



All participating agencies to review, reengineer and streamline their
procedures and requirements to attain
set standards
A monitoring mechanism shall be put in
place to track processes and ensure
compliance with service standards
Electronic Payment Management
System to be put in place to facilitate
transparent payment of fees/charges
PROCESS OF ONE STOP
SHOP
ENQUIRY/INFORMATION
PROCESSING
PAYMENTS
COMMENCEMENT OF
BUSINESS
Registration &
Incorporation
Investor
OSIC
Front Office
Business Approvals
& Licenses
Advisory Services
Payments
(Commercial Bank)
Collection of
Approvals/Licenses
LIST OF PARTICIPATING
GOVERNMENT AGENCIES (1st
Phase)






Nigerian Investment
Promotion Commission
(NIPC)
Corporate Affairs
Commission (CAC)
Nigeria Immigration
Service (NIS)
Nigeria Customs
Service (NCS)
Federal inland Revenue
Service (FIRS)
National Office for
Technology Acquisition
and Promotion
(NOTAP)







National Agency for Food
and Drug Administration
and Control (NAFDAC)
Central Bank of Nigeria
(CBN)
Bureau of Statistics
(NBS)
Federal Ministry of Solid
Minerals (MSMD)
Federal Ministry of
Finance (FMF)
Standards Organisation
of Nigeria (SON)
Federal Capital Territory
(FCTA)
CRITICAL SUCCESS FACTORS






Effective Monitoring Mechanism
Continuous training and capacity
building for staff
Integration of OSIC to NIPC
corporate work plan
Building strong data base
ICT driven operations
OSIC combines both business entry
and aftercare
CONCLUSION

The Success of the One Stop Shop
Process in Nigeria depends largely on
the ability of all the Ministries and
agencies involved in investment
facilitation to appreciate the need to
comprehensively re-engineer and
reform their individual administrative
processes beyond the OSIC in order to
serve investors promptly, efficiently
and transparently.
THANK
YOU FOR
YOUR ATTENTION