Fortune 500 Project: Starbucks Starbucks VIA Starbucks VIA® Flavored Coffees | Starbucks Coffee Company Whether you enjoy rich natural flavors of vanilla, cocoa, spicy cinnamon or smooth caramel, with new Starbucks VIA® flavored coffee, you’re never more than cup of hot water away from your favorite beverage. Made from the finest ingredients including Korinji cinnamon, molasses and 100% arabica beans The Company’s main objective is to maintain Starbucks one of the most recognized and respected brands in the world. To Achieve this goal Starbucks plans to: 1. Continue disciplined global expansion of its retail and licensed store base. 2. Introduce relevant new products 3. Develop new channels of distribution. THE FIRST STARBUCKS Established in 1971 Seattle, Washington Facts: Today there are currently 15,000 stores in 50 countries Starbucks is the premier roaster and retailer of specialty coffee in the world. “Our mission to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.” NASDAQ Global Select Market (“NASDAQ”) “SBUX.” Executives 1. Howard Shultz CEO/ President 2 3 4 5 6 7 8 9 2. Cliff Burrows Pres. Starbucks US 3. Martin Coles Pres. International 4. John Culver Pres. Global Consumer 5. Arthur Rubinfeld Pres. Global Developments 6. Troy Alstead VP chief financial officer 7. Paula E. Boggs VP general counsel and Secretary 8.Kalen Holmes VP Partner Resources 9. Peter D. Gibbons VP Global Supply Chain Operations Assistant Managers and Manager Requirements Must have been in your current job for 1 year. Must not have been on a (PIP) within the last 6 months. Expectations One can expect to have two to four interviews with hiring managers, team mates, cross-functional business partners and other decision makers. Starbucks Employees The Company employed 142,000 people worldwide in 2009. In the US, Starbucks employed 111,000 people. Starbucks believes its current relations with its employees are good (workers’ unions are minor) 31,000 employees were employed outside of the US, with 30,000 in Company-operated retail stores. Job Opportunities Baristas Roasting plant jobs roast the coffee beans and prepare them to be the world’s finest roasted coffee (also responsible for packing and shipping the coffee all throughout the world They create an uplifting experience for customers and make perfect drinks – one drink and one customer at a time. Shift Supervisors baristas who help to direct work during shifts and to create great experiences for customers Jobs Average Salary Barista $8.64/hr Shift Supervisor $10.68/hr Store Manager $42,829 Assistant Store Manager District Manager $32,157 $73,785 Shift Manager $11.01/hr Insurance: medical, prescription drug, dental, vision, life, disability Bonuses Paid time off Retirement savings plan Stock options and discounted stock purchase plan A free pound of coffee each week Adoption assistance Domestic partner benefits Emergency financial aid Referral and support resources for child and eldercare Starbucks International Starbucks Coffee Tours and Tea Gift Tours at Starbucks Store Goals Progress Develop a comprehensive recyclable cup solution by 2012 In 2009 Starbucks convened a firstever summit with local governments, cup manufacturers, recyclers, and other stakeholders to jointly identify the steps required to make our cups recyclable in form and in practice Implement front-of-store recycling in our company-owned stores by 2015 In 2009 Starbucks developed local market testing and implementation tools to accelerate front-of-store recycling in the future Serve 25% of beverages made in our stores in reusable serve ware or tumblers by 2015 Starbucks served 4.4 million more beverages in reusable cups in 2009 than in 2008 G L O B A L R E S P O N S I B I L I T Y Starbucks is committed to being a deeply responsible company in the communities where it does business around the world. The Company’s focus is on ethically sourcing high-quality coffee, reducing its environmental impacts and contributing positively to communities. (STARBUCKS) RED | Starbucks Coffee Company Through Youth Action, Starbucks creates positive solutions for the needs seen in communities. Starbucks believes that by supporting young people, it can make real change in local communities. THE GOAL By 2015, through Youth Action, Starbucks wants to engage 50,000 young people to inspire another 100,000 individuals in the communities In 2009, Starbucks made 71 grants totaling $2.1 million to organizations supporting young people. More than 1 billion people on our planet can’t get clean water to drink. Ethos® Water was created to help raise awareness about this terrible crisis and provide children with access to clean water. Every time you buy a bottle of Ethos® Water, you contribute 5 cents to the Ethos® Water Fund, part of the Starbucks Foundation. More than $6 million has been granted to help support water, sanitation and hygiene education programs in waterstressed countries – benefiting more than 420,000 people around the world. Starbucks top competitors 2. McDonalds 1. Dunkin’ Donuts 3. Nestle Stock History