Ethos Regularly Scheduled Sessions (RSS) / Grand Rounds Mindy Mattison Instructional Systems Design DCRI IT Training & Documentation Purpose of Training • Beginning Monday, June 17, you will begin entering Regularly Scheduled Series (Grand Rounds) • Beginning July 1, students will begin enrolling in RSS courses • Use this training opportunity to: – become familiar with Ethos – understand the benefits of RSS in Ethos – understand the Ethos RSS process workflow – get some hands-on experience creating series and sessions – understand how to get help moving forward All Rights Reserved, Duke Medicine 2007 Agenda 1. 2. 3. 4. 5. 6. 7. Introduction to Ethos Benefits of RSS in Ethos RSS Roles & Responsibilities RSS Process Workflow Step-by-Step Hands-on Exercises Getting RSS Help Action Items 3 All Rights Reserved, Duke Medicine 2007 INTRODUCTION TO ETHOS All Rights Reserved, Duke Medicine 2007 Introduction to Ethos • Ethos is a browser-based Learning Management System (LMS) that enables medical professionals to register for activities, track their Continuing Medical Education (CME) credits, and manage their own transcripts and certificates • Maintained and managed by the Duke Office of Continuing Medical Education (CME), and DCRI’s IT group 5 All Rights Reserved, Duke Medicine 2007 Accessing the Ethos TEST Environment 1. Open Google Chrome Browser 2. Go to test URL: http://test.continuingeducation.dcri.duke.edu/ All Rights Reserved, Duke Medicine 2007 Create your account 1. 2. 3. 4. 5. Click Join Complete your profile Click Create new account Click link in email to confirm Create password 7 All Rights Reserved, Duke Medicine 2007 Search and register for courses 1 2 8 All Rights Reserved, Duke Medicine 2007 Courses can be purchased 9 All Rights Reserved, Duke Medicine 2007 Follow activity workflow Still locked 10 All Rights Reserved, Duke Medicine 2007 1 View transcript and download certificates 3 2 4 11 All Rights Reserved, Duke Medicine 2007 BENEFITS OF RSS IN ETHOS All Rights Reserved, Duke Medicine 2007 Benefits of RSS in Ethos • Using a text based SMS code, a participant records attendance for each session they attend and is instantaneously awarded credit. No scanners, laptops and/or paper sign in sheets required anymore! 13 All Rights Reserved, Duke Medicine 2007 Benefits of RSS in Ethos • Automated workflow for set up, review and approval of the RSS series and its sessions through a customized online portal 14 All Rights Reserved, Duke Medicine 2007 Benefits of RSS in Ethos • Activity Medical Directors and CME Associates can make updates related to last minute changes in speakers, cancellations, additions 15 All Rights Reserved, Duke Medicine 2007 Benefits of RSS in Ethos • Participation and other reports at both series and session levels available 16 All Rights Reserved, Duke Medicine 2007 RSS ROLES & RESPONSIBILITIES All Rights Reserved, Duke Medicine 2007 RSS Role Responsibilities CME Associate • Creates new series and sessions • Edits existing series and sessions as needed CME Coordinator Jennifer Sheppard • Reviews and approves new series • Provides support as needed Site Administrator John Johnson • Maintains user accounts in Ethos • Provides technical support as needed 18 All Rights Reserved, Duke Medicine 2007 RSS PROCESS WORKFLOW All Rights Reserved, Duke Medicine 2007 CME Associate RSS Workflow Edit Series per Feedback 2. Set Status to In Review 4. Create Sessions Set Status to Feedback 3. Review Series Set Status to Approved CME Coordinator 1. Create Series No Yes Approved? 20 All Rights Reserved, Duke Medicine 2007 HANDS-ON EXERCISES All Rights Reserved, Duke Medicine 2007 2. Access Grand Rounds 3. Access Admin Menu All Rights Reserved, Duke Medicine 2007 1. Access your profile settings Accessing your Profile Settings • Click My account • Click an option in the grey bar or one of the Edit links All Rights Reserved, Duke Medicine 2007 Accessing Grand Rounds • Hover over Activities, and then click Grand Rounds • Click a link to open series details • Click a link to open session details All Rights Reserved, Duke Medicine 2007 Accessing the Admin Menu • Click the “wrench” icon in the upper left corner of the window • CME Associate clicks Create content to begin the RSS Workflow process All Rights Reserved, Duke Medicine 2007 CME Associate RSS Workflow Edit Series per Feedback 2. Set Status to In Review 4. Create Sessions Set Status to Feedback 3. Review Series Set Status to Approved CME Coordinator 1. Create Series No Yes Approved? 26 All Rights Reserved, Duke Medicine 2007 Series/Sessions Relationship • Series – like an “umbrella” to hold the sessions • Add specific details, such as speaker, location, and credit details at the session level Series Session 1 Session 2 Session 3 All Rights Reserved, Duke Medicine 2007 Session 4 Session 5 Session 6 CME Associate 1. Create Series • On the Admin Menu, click Create content • On the Create content tab, click Series All Rights Reserved, Duke Medicine 2007 CME Associate 1. Create Series – Description tab • RSS Name (what student sees) • Path (direct URL – recommend using Name) • Description (appears on series home page) All Rights Reserved, Duke Medicine 2007 CME Associate 1. Create Series – Series Settings tab • • • • • • • • AMD Name CME Associate Name New Series Credit Type (AMA, informational – credit awarded at session level) Frequency Location (important for PARS) Specialty/Sub-specialty Series Date (displays full date range of series to students) All Rights Reserved, Duke Medicine 2007 CME Associate 1. Create Series – Support tab • If Yes, add Contributor and support details (Month/Year required) • Can be entered later in the year • Note: Process still being determined All Rights Reserved, Duke Medicine 2007 CME Associate 1. Create Series – ACCME tab • • • • All Rights Reserved, Duke Medicine 2007 AMA Learning Format (set to Live Activity) Provider Activity ID (see handout) Activity Type (Select Regularly Scheduled Series) Click Save (cannot publish until approved by CME Coordinator) CME Associate RSS Workflow Edit Series per Feedback 2. Set Status to In Review 4. Create Sessions Set Status to Feedback 3. Review Series Set Status to Approved CME Coordinator 1. Create Series No Yes Approved? 33 All Rights Reserved, Duke Medicine 2007 CME Associate 2. Set Status to In Review • On the Admin menu, click EthosCE admin • Click Workflow Dashboard • If needed, apply the New status to filter your list All Rights Reserved, Duke Medicine 2007 CME Associate 2. Set Status to In Review Set the series status to In Review 2 1 Automatic email notification sent to CME Coordinator All Rights Reserved, Duke Medicine 2007 CME Associate RSS Workflow Edit Series per Feedback 2. Set Status to In Review 4. Create Sessions Set Status to Feedback 3. Review Series Set Status to Approved CME Coordinator 1. Create Series No Yes Approved? 36 All Rights Reserved, Duke Medicine 2007 3. Review Series CME Coordinator’s Admin menu CME Coordinator • Click EthosCE admin All Rights Reserved, Duke Medicine 2007 • Click Workflow Dashboard CME Coordinator 3. Review Series • Apply In Review status filter • Check box next to series – Click Set to Feedback to add comments and return to CME Associate for further editing – Click Set to Approved to approve series – Can check multiple series and approve all at once Automatic email notification sent to CME Associate All Rights Reserved, Duke Medicine 2007 Automatic Email Notifications Status Sample email text In Review The RSS “Lung Cancer Series” is now pending for your review Comment: Please review, thanks. URL: http://test.continuingeducation.dcri.duke.edu/l-c Feedback The RSS “Lung Cancer Series” is in the Feedback state Comment: Need more info URL: http://test.continuingeducation.dcri.duke.edu/l-c Approved The Regularly Scheduled Series “Lung Cancer Series” is now approved. Comment: Looks great. Please proceed to add sessions to your series. URL: http://test.continuingeducation.dcri.duke.edu/l-c All Rights Reserved, Duke Medicine 2007 CME Associate RSS Workflow Edit Series per Feedback 2. Set Status to In Review 4. Create Sessions Set Status to Feedback 3. Review Series Set Status to Approved CME Coordinator 1. Create Series No Yes Approved? 40 All Rights Reserved, Duke Medicine 2007 Creating the Session Template • Identify typical speaker, location, credit settings • Define session repeat frequency / dates • Edit individual sessions as needed Speaker: Jonah Wells Location: Duke MC Library Credit: AMA All Rights Reserved, Duke Medicine 2007 Speaker: Speaker: Jonah Wells Speaker: Jonah Wells Speaker: JonahLocation: Wells Speaker: JonahLocation: Wells Duke MC Library Speaker: JonahLocation: Wells Duke MC Library JonahLocation: Wells Duke MC Library Credit: Location: Duke MC Library Credit: AMA Location: Duke MC Library Credit: AMA Duke MC Library Credit: AMA Credit: AMA Credit: AMA AMA CME Associate 4. Create Sessions 1. Go to your series landing page – If published, available under Activities>Grand Rounds – Available as link on Workflow Dashboard’s Approved list 2. On the Admin Menu, click Create Content > Session All Rights Reserved, Duke Medicine 2007 CME Associate 4. Create Sessions Description tab 1. Enter Session Name (good idea to enter “Topic TBD”) 2. Body (leave blank for now) Note: Skip Certificate tab, since no individual certificates distributed for RSS All Rights Reserved, Duke Medicine 2007 CME Associate 4. Create Sessions Session Settings tab • Speaker Name (good idea to enter “Speaker to be announced”) • Location (enter most common location) • Additional Notes (shows for students – i.e., “bring your laptop”) Continued All Rights Reserved, Duke Medicine 2007 CME Associate 4. Create Sessions Session Settings tab All Rights Reserved, Duke Medicine 2007 • Session Date (enter date/time of FIRST session – not date range) • Repeat (creates all your sessions) • Until (stop date of repeating sessions – enter last session) • Except (identify sessions to skip – holidays) • Additional (add sessions that don’t fit repeating schedule) CME Associate 4. Create Sessions Course Credit Settings tab All Rights Reserved, Duke Medicine 2007 AMA Credit • Check Active box • Uncheck Variable credit • Set Max to 1.00 or desired credit per session CME Associate Series Landing Page Click session link to view session details All Rights Reserved, Duke Medicine 2007 CME Associate Editing Individual Sessions All Rights Reserved, Duke Medicine 2007 1. Navigate to the session 2. Click Edit 3. Add Speaker, Location, and other details 4. Click Save CME Associate Setting up Session SMS Texting 1. Navigate to the session 2. Click Enrollments 3. Click Settings continued All Rights Reserved, Duke Medicine 2007 CME Associate Setting up Session SMS Texting Enter number of hours/minutes after start of session, when attendee can text SMS code Enter number of hours/minutes after start of session, when attendee can still text SMS code SMS Code Image shown displays default settings All Rights Reserved, Duke Medicine 2007 CME Associate Publishing Your Series • Can be done any time after series is Approved • Students cannot find series until Published 1. In Admin menu, click EthosCE admin> Workflow Dashboard 2. Click the Publishing tab in the upper right corner continued All Rights Reserved, Duke Medicine 2007 CME Associate Publishing Your Series 2 1 All Rights Reserved, Duke Medicine 2007 RSS Session / SMS Attendee Experience • Attendees text all RSS SMS codes to: 919.213.8033 • Recommendations – Ask attendees to create phone contact for Duke SMS attendance – Put instructions and reminders on presentations, schedules and posters – Display SMS code on first and last slide, as well as giving to attendee as handout All Rights Reserved, Duke Medicine 2007 RSS Session / SMS Attendee Experience Attendee does not have Ethos account Sorry, attendance for “Lung Cancer Session” closed at 2:00 p.m. on 05/15/2013 Attendee has Ethos account and correct code See handout All Rights Reserved, Duke Medicine 2007 Sorry, that code is incorrect. Please try again. Sorry, attendance for “Lung Cancer Session” opens at 9:15 a.m. on 07/24/2013. GETTING RSS HELP 55 All Rights Reserved, Duke Medicine 2007 Getting RSS Help • Jennifer Sheppard (CME Coordinator) – Phone: 919.668.3039 – Email: jennifer.sheppard@dm.duke.edu • CME Mailbox – dcri.cme@dm.duke.edu All Rights Reserved, Duke Medicine 2007 ACTION ITEMS All Rights Reserved, Duke Medicine 2007 Action Items • CME Associates – Create your account in Ethos production environment (will not have CME Associate functionality yet) • Site Admin (John) – Set CME Associate roles • CME Coordinator (Jennifer) – Notify CME Associates when production environment ready to go, OK to begin creating series All Rights Reserved, Duke Medicine 2007 CREATE YOUR ACCOUNT IN PRODUCTION ENVIRONMENT All Rights Reserved, Duke Medicine 2007 Accessing the Ethos Production Environment 1. Open Google Chrome Browser 2. Go to production URL: http://continuingeducation.dcri.duke.edu/ All Rights Reserved, Duke Medicine 2007 Create your account 1. 2. 3. 4. 5. Click Join Complete your profile Click Create new account Click link in email to confirm Create password 61 All Rights Reserved, Duke Medicine 2007