Interested in expanding your IT knowledge refer end-users to ? Look no further. Need resources to ? Abracadabra: Online training at your fingertips! Christine L. Vucinich Technical Education & Outreach Coordinator Duke University Office of Information Technology Academic Services – Training http://www.oit.duke.edu/training/ Why online training ? • To supplement hands-on training opportunities offered at Duke. • Assistance with project/coursework. • Just in time learning (e.g. Help with a software question). • Its cost effective & convenient! Available Resources 1. lynda.com Online Training Tutorials 2. Microsoft E-Learning Courses 3. Learn IT Online Wiki http://www.oit.duke.edu/training/online lynda.com Online tutorials • lynda.com is an online tutorials training vendor – They are a leading education provider & preferred Adobe Training vendor. • Library includes over 57,000 online videos in 938+ courses. The library includes both Intro & Advanced levels. • Topics include: Adobe CS, Microsoft Office, Video Editing, Computer Programming, Migrating from Windows to Mac, Web Design, Database Design, iPads and more. • Tutorials can be accessed on Mac or Windows – must meet basic systems requirements (QuickTime v. 7.5 or above & a JavaScript and Cookie enabled browser). • Available 24-7 (at home or work) & new topics are added regularly! lynda.com at Duke • We piloted the tutorials at Duke from October 2008 – July 2010. Phases of the pilot included trying a few account types & integrating with the Duke NetID. • Positive Feedback. Quality of tutorials: Over half of the pilot participants rated the tutorials the highest mark - excellent; Experience using the tutorials: 86% rated their experience good or very good. • Over 106,000 movies were viewed from Oct. 2008 – present. Accessing lynda.com Users are directed to a getting started page! A limited amt. of dedicated accts are available. Faculty & trainers have priority. Case Studies Lynda.com is being used university-wide. Some examples: • Richard Lucic, Assoc. Chair - Dept. Computer Science, uses the tutorials with his students in the ISIS Program. • Charles Parker, Department of Electrical and Computer Engineering, manages a lab and refers a large number of grad students to the tutorials for basic computer knowledge and Photoshop training. • Nancy Walden, Duke Health System wanted to help her office transition to new version of Word. They watched tutorials together – and ate popcorn! • Terry Banfich, Trainer, University Development conducted “lunchbox” sessions for administrative staff when her dept. migrated to Outlook. • Cam Lawler, IT Director - Duke Alumni Association, and two of his staff will be going through Web Design and Adobe Training in the new year. • One of our student staff used it to learn & develop Illustrator skills to help land a summer internship! Microsoft E-Learning Courses • These courses are available as part of Duke’s recent Microsoft license agreement. • Tutorials include applications such as Word, Excel, Project, Outlook, PowerPoint and systems such as Windows XP and Windows Vista. (Does not include access to online certification courses.) • These tutorials can only be accessed using Internet Explorer on Windows. • They are available 24-7. Accessing Microsoft Tutorials • To access the courses you must have a Windows Live™ ID go through initial activation steps. • You must use Duke e-mail address: @duke.edu • To access the tutorials, go to: http://business.microsoftelearning.com/ Learn IT Online Wiki • This wiki is created/maintained by the Duke Trainers’ Group, an informal working group of trainers throughout the university. • Access 24-7 by going online to:http://www.oit.duke.edu/training/online/ or http://wiki.duke.edu • Know additional resources we should add? E-mail clv4@duke.edu. Look for links to free training for OIT Site-Licensed Software (e.g. MatLab, SPSS, EndNote & more). Tips for Online Training Success 1. Have a plan/goal in mind. 2. Dedicate/block off time on your calendar. (At work, check with your supervisor if approved as professional development.) 3. Eliminate distractions – Get away from your “office space” if permitted. Use a laptop in a quiet room (get away - just as if you are Computer scientist Richard Lucic works with going to a face-face training senior Alex Ho. | Photo: Duke University session). Photography - Les Todd 4. Use headphones! 5. Hang a “Training in Progress/Do Not Disturb” sign. Feedback Welcome • Tell us what you think. We have an overall Online Training Program evaluation form linked from our website. • Ideas or suggestions for new lynda.com topics? Send them to oit-training@duke.edu so we can send to our lynda.com rep. for consideration. • Email oit-training@duke.edu to tell us your online training story! You just might be selected to be featured on our website or in an article (e.g. Working @ Duke or DukeToday). Thank you. Questions? • Contact oit-training@duke.edu if you have any questions about getting started! • Join the OIT Training Announcement e-mail list (details on the OIT Training Website): http://www.oit.duke.edu/training/ Contact Information: Christine L. Vucinich clv4@duke.edu http://www.oit.duke.edu/training/