DukeWiki: Overview of Duke's New Online Collaboration Tool

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Interested in
expanding your IT knowledge
refer end-users to ?
Look no further.
Need resources to
?
Abracadabra:
Online training at your fingertips!
Christine L. Vucinich
Technical Education & Outreach Coordinator
Duke University Office of Information Technology
Academic Services – Training
http://www.oit.duke.edu/training/
Why online training ?
•
To supplement hands-on training opportunities
offered at Duke.
•
Assistance with project/coursework.
•
Just in time learning (e.g. Help with a software
question).
•
Its cost effective & convenient!
Available Resources
1. lynda.com Online Training Tutorials
2. Microsoft E-Learning Courses
3. Learn IT Online Wiki
http://www.oit.duke.edu/training/online
lynda.com Online tutorials
•
lynda.com is an online tutorials training vendor –
They are a leading education provider & preferred Adobe
Training vendor.
•
Library includes over 57,000 online videos in 938+
courses. The library includes both Intro & Advanced
levels.
•
Topics include: Adobe CS, Microsoft Office, Video
Editing, Computer Programming, Migrating from
Windows to Mac, Web Design, Database Design, iPads
and more.
•
Tutorials can be accessed on Mac or Windows – must
meet basic systems requirements (QuickTime v. 7.5 or
above & a JavaScript and Cookie enabled browser).
•
Available 24-7 (at home or work) & new topics are added
regularly!
lynda.com at Duke
•
We piloted the tutorials at Duke from October
2008 – July 2010. Phases of the pilot included
trying a few account types & integrating with the
Duke NetID.
•
Positive Feedback. Quality of tutorials: Over half
of the pilot participants rated the tutorials the
highest mark - excellent; Experience using the
tutorials: 86% rated their experience good or very
good.
•
Over 106,000 movies were viewed from Oct. 2008
– present.
Accessing lynda.com
Users are
directed to a
getting started
page!
A limited amt. of dedicated
accts are available. Faculty &
trainers have priority.
Case Studies
Lynda.com is being used university-wide. Some examples:
•
Richard Lucic, Assoc. Chair - Dept. Computer Science, uses the tutorials with his students
in the ISIS Program.
•
Charles Parker, Department of Electrical and Computer Engineering, manages a lab and
refers a large number of grad students to the tutorials for basic computer knowledge and
Photoshop training.
•
Nancy Walden, Duke Health System wanted to help her office transition to new version of
Word. They watched tutorials together – and ate popcorn!
•
Terry Banfich, Trainer, University Development conducted “lunchbox” sessions for
administrative staff when her dept. migrated to Outlook.
•
Cam Lawler, IT Director - Duke Alumni Association, and two of his staff will be going
through Web Design and Adobe Training in the new year.
•
One of our student staff used it to learn & develop Illustrator skills to help land a
summer internship!
Microsoft E-Learning Courses
•
These courses are available as part of Duke’s recent Microsoft
license agreement.
•
Tutorials include applications such as Word, Excel, Project,
Outlook, PowerPoint and systems such as Windows XP and
Windows Vista. (Does not include access to online
certification courses.)
•
These tutorials can only be accessed using
Internet Explorer on Windows.
•
They are available 24-7.
Accessing Microsoft Tutorials
• To access the courses you must have a Windows Live™ ID go
through initial activation steps.
• You must use Duke e-mail address: @duke.edu
• To access the tutorials, go to:
http://business.microsoftelearning.com/
Learn IT Online Wiki
• This wiki is created/maintained by the Duke
Trainers’ Group, an informal working group of
trainers throughout the university.
• Access 24-7 by going online
to:http://www.oit.duke.edu/training/online/ or
http://wiki.duke.edu
• Know additional resources we should add? E-mail
clv4@duke.edu.
Look for links to free training for
OIT Site-Licensed Software (e.g.
MatLab, SPSS, EndNote & more).
Tips for Online Training Success
1. Have a plan/goal in mind.
2. Dedicate/block off time on your
calendar. (At work, check with
your supervisor if approved as
professional development.)
3. Eliminate distractions – Get away
from your “office space” if
permitted. Use a laptop in a quiet
room (get away - just as if you are
Computer scientist Richard Lucic works with
going to a face-face training
senior Alex Ho. | Photo: Duke University
session).
Photography - Les Todd
4. Use headphones!
5. Hang a “Training in Progress/Do
Not Disturb” sign.
Feedback Welcome
•
Tell us what you think. We have an overall Online Training
Program evaluation form linked from our website.
•
Ideas or suggestions for new lynda.com topics? Send them to
oit-training@duke.edu so we can send to our lynda.com rep. for
consideration.
•
Email oit-training@duke.edu to tell us your online training story!
You just might be selected to be featured on our website or in
an article (e.g. Working @ Duke or DukeToday).
Thank you. Questions?
• Contact oit-training@duke.edu if you have any questions about
getting started!
• Join the OIT Training Announcement e-mail list (details on the OIT
Training Website): http://www.oit.duke.edu/training/
Contact Information:
Christine L. Vucinich clv4@duke.edu
http://www.oit.duke.edu/training/
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