School of Business Plan for Accreditation through the Association to Advance Collegiate Schools of Business (AACSB)1 February, 2013 Executive Summary The School of Business at CSU Monterey Bay included plans in its 2009 Program Improvement Plan (PIP) to prepare the School of Business (called BUS) for accreditation under the Association to Advance Collegiate Schools of Business (AACSB). As part of the PIP, an assessment was made of BUS planning focus from 2009/2010 through 2014/2015. This assessment (see Appendix 1) took each standard and provided a clarification of the "key gaps" that BUS needed to address. The PIP and this assessment comparison to the AACSB Standards reinforced the two key strategies of the School of Business: 1) continue to build a cadre of Academically Qualified (AQ) faculty to teach a larger percent of the curriculum; and 2) focus on assessment. Much of our focus on faculty recruitment has been on the replacement of existing faculty lines; a plan for recruiting faculty was outlined in the Program Improvement Plan. BUS has focused on assessment and with the help of Becky Rosenberg in Teaching, Learning and Assessment (TLA), we have made significant strides in the particular strategy. Based upon feedback from CSU BUS Deans who are undergoing re-accreditation this year, the focus of the examiners has been on assessment, specifically closing the loop between assessment goals and practice. Overview of the School of Business: The School of Business Mission is to: Develop effective and ethical leaders to excel in today’s diverse, global business environment. The School of Business confers three degrees: 1. Bachelor of Science in Business Administration (B.S. in BA) with 1 This document was put together by Marylou Shockley, Chair School of Business. I’d like to acknowledge the contributions of Jill Jolly who did the data gathering, and Babita Gupta who did some of the analysis. 1 -Seven (7) concentrations within the B.S. degree -Minor in Business -Minor in Non-Profit Management offered in collaboration with the Health, Human Services, & Public Policy (HHSPP) Department of the College of Professional Studies (CPS). 2. Masters of Business Administration (MBA) Online, 3. M.S. in Management and Information Technology (MSMIT) offered in collaboration with the ITCD of SMART College (MSMIT program is currently under discussion to be converted into an online degree program). Currently School of Business has following resources – o Seven (7) tenured or tenure-track (T/TT) faculty, o Half (0.5) FERP faculty, o 24 to 28 part-time faculty, o One (1) staff for the BSBA program; one staff for the MBA program o Annual operating budget of $18,700 including travel for professional development and for subscriptions and memberships, o About 700 declared Business majors, o About 200 MBA students This document outlines a plan for accreditation, building on the PIP. We estimate it will take realistically at least six years to reach the point at which the School of Business will be groomed for accreditation; documents from AACSB itself indicates the "fast track" for accreditation is four years. This AACSB planning report answers the following three questions: o What is the process of accreditation as defined by AACSB? o How does the School of Business at CSUMB compare to the Pre-Accreditation Criteria, stated in Criteria A through G? o Within the context of the criteria for pre-accreditation, what is the plan of the School of Business to attain AASCB accreditation? 2 I. Process of Accreditation In the Pre-Accreditation Handbook, AACSB describes the commitments of applicants as having "the desire and capacity to secure accreditation."2 This is not an "application," but a multi-step process in which continuous improvement is a major theme. Stakeholder involvement is critical in AACSB's accreditation expectations shown in the following exhibit. Exhibit 1: Overall Accreditation Philosophy of AACSB Student Admission & Retention Staff Sufficiency & Student Support Individual Faculty & Student Educational Responsibility Faculty Sufficiency & Qualifications Faculty Mgmt & Support Aggregate Faculty & Staff Educational Responsibility PARTICIPANTS Continuous Improvement Processes Mission Statement Continuous Improvement Objectives Mission Appropriateness STRATEGIC MANAGEMENT Student Mission Financial Strategies Management of Curricula Continuous Improvement Processes ASSURANCE OF LEARNING Learning Goals Educational Level Exhibit found on page 4, Self-Assessment Primer for Pre-Accreditation, http://www.aascb.edu 2 Pre-Accreditation Handbook, page 1. http://www.aacsb.edu/accreditation/business/eligibility.asp 3 As shown in this exhibit the strategic plan is at the heart of this plan in which there are a number of participants all focused on continuous improvement with the super-ordinate goal called "Assurance of Learning." The process for Application is rigorous as well as continuous. It takes focused effort maintained over multiple years to achieve the standards outlined in an institution's Standards Alignment plan. As shown in Exhibit 2, the journey toward accreditation initiates a culture of perpetual self-assessment with involves not just the School of Business itself, but the entire University, its community partners, students, and alumni. This journey is evidence and data driven. Applicants have mentors to provide guidance; for example, at the Pre-accreditation phase, a volunteer mentor--usually a dean--is appointed by AACSB as a guide to help interpret the nuances of the processes. A by-product of this application process is a capacity building of knowledge acquisition and networking that requires resources. Exhibit 2 Timeline to Accreditation As Described by AACSB Documents Parameters Eligibility PreAccreditation PreAccreditation Review Timeline: BUS/w Sr. Lead. One/Two Years Three Years Eligibility Application --Max. 50 Pages w/o Appendices Self-Assessment Standards Alignment Plan (SAP) --Max. 100 Pages w/o App. --A Strategic Management Plan also included with SAP Submit Application Application must meet Criteria A through G Application submitted Fee: $1000 Upon Acceptance of Application, A mentor is Appointed Standards of Self-Assessment Requires SAP to be developed SAP must provide a realistic gap Analysis of Institution’s capabilities Fee: $4,500 Plan Implementation Reports (PIR) --Max. 20 pages w/o App. Cycle of Review Begins Plan Implementation Reports completed Sent to the Initial Accreditation Committee (IAC) IAC makes Recommendations And assesses progress toward SAP Peer Review Team appointed With Chair File for Accreditation Letter of Application --Max. 10 Pages w/o App. --Self-Assessment Report Prepared for Visit Upon receipt of Application letter. Visit by Peer Review Team Report Submitted to IAC Determine to grant initial accreditation Institution expected to Maintain accreditation Fee: $12,000 (one time) Prepared by Chair, School of Business Using AACSB documents 4 II. First Step Toward AASCB Accreditation: Eligibility Application Since the Eligibility Application represent the first step on the accreditation journey, the bulk of the analysis will be focused on a comparison of BUS to the eligibility criteria. In Table 1, a summary of the Criteria from A through G with an assessment of the issues for the School of Business is shown. Table 1: Comparative Assessment of Eligibility Criteria to School of Business Current Baseline Criteria Criterion A: A collegiate institution seeking AACSB accreditation must be a member of AACSB International. Criterion B: An institution seeking accreditation by AACSB must offer degree-granting programs in business or management. Overall Assessment --Done. CSUMB's School of Business has been a member since 2006 Criterion C: Degree programs in business must be supported by continuing resources. --Evidence on resources must clearly demonstrate that your cash flow (revenues per Eligibility Application) will be sustained over the next five years. --Issue: Benchmarking shows that relative to other accredited Schools of Business in the CSU, CSUMB's School of Business is small. However, there are other accredited institutions that are also small. --Issue: Current faculty profiles meeting Academically Qualified (AQ) Standards; % of curriculum taught by AQ faculty. Benchmark comparisons indicate significant short fall in these areas. Criterion D: All degree programs in business offered by the institution at all locations will be reviewed simultaneously. --Defines the Scope of Accreditation. --Issue: Organization and Autonomy for degree granting, financial resources, human and physical resources, and management oversight. --Issue: Branding Distinctiveness in which the identity of the BUS programs are shown to be unique with its own brand awareness among stakeholders --Issue: Exclusion Exception. CSU Business Schools and Colleges that are AASCB accredited generally have "none" or no more than one other entity housed with its School of Business. These complementary entities are economics or policy. Linking Criterion D to Criterion C, careful consideration is required. At the moment, both the BSBA and the MBA programs will be included. What's not clear is the scope of the exclusion from review. Criterion E: Consistent with its mission and its cultural context, --School of Business has a mission which is: Develop effective and ethical leaders to excel in today’s diverse, global business environment. BUS must --BUS meets this criteria for its BS in Business Administration --Its MBA Program was launched in 2008 as an online program. The program is modeled after the University of Maryland University College (UMUC) online degree; University of Maryland's MBA program is not AACSB accredited. --Issue: For its Accounting Program, it must determine whether or not to establish a Master of Science in Accounting (MSA degree) to be included in accreditation. Such a strategy would require in-depth exploration; for example, does a MSA require a separate major to be established at the baccalaureate level first? Would it be more advantageous to provide additional courses for CPA licensure as online courses taught through Ext. Ed.? The latter addresses changes in the Accounting education requirements for CPA licensure that must also be taken into consideration.* 5 the institution must demonstrate diversity in its business programs. demonstrate its connection to its stakeholders at large. --Issue: This mission and its guiding principles will require broader participation by stakeholders to achieve buy-in (see Exhibit 1). --Issue: BUS must begin the process of developing a Business Strategic Plan; many of the components exist in the current documents such as the Program Improvement Plan, the Assessment Plan, and the Program Review SelfAssessment Plan. However, it requires updating. Criterion F: The institution or the business programs of the institution must establish expectations for ethical behavior by administrators, faculty, and students. Criterion G: At the time of initial accreditation, a majority of business graduates shall be from programs that have produced graduates during the two most recent years. --The University has established standards in the area of Ethical behavior by students, faculty and administrators/staff. --Issue: BUS will need to demonstrate how effectively it implements these standards. --BUS BS Administration and MBA degrees are both established and have alums. --Issue: Need to structure the collection of data for BUS Alums. At this time, data is not as robust as needed. --Issue: New programs such as a Master of Science Accounting (MSA) Program are not yet developed. *The California Board of Accountancy will be requiring 150 baccalaureate or higher units to qualify for CPA licensure; this is in effect as of January, 2014. The new CPA licensure requirements are codified under SB 773. Some Universities such as UC Davis and CalPoly, San Luis Obispso have opted to establish a Master Degree in Accounting. As you can see from the table 1, we only partially meet the criteria established for eligibility with some significant gaps. The rest of this section expands on the AACSB expectations for each criterion and provide evidence where available to clarify issues the application presents. Criterion A: Membership CSU Monterey Bay's School of Business has been a member of the AACSB since May, 2006. BUS felt that it was important to become a dues-paying member to: 1) take advantage of the networking potential; 2) have access to documents and benchmarking data; and 3) declare intent of becoming accredited in the future. As the School of Business proactively seeks to become accredited, it is crucial that the BUS Chair develop a network among AACSB accredited members. Purpose of this network will be to develop a formal and informal understanding of the social network of accredited members to establish peer schools, mentorship, and the initial Peer Review team with its Chair. BUS Chair has learned from the CSU Business Deans that understanding of informal and unstated standards is essential to achieve accreditation; therefore, networking with our peers will be critical to obtaining that understanding. This social knowledge can only be gathered by attending meetings and conference; it is not in any manual. 6 Criterion B: Degrees meeting AACSB standards The AACSB clearly states that degrees must be Bachelor's degrees or higher; two-year college degree and certification programs are not included. What will become a challenge over the time of the Eligibility application is any decision to add new programs. With the pending mandate of bringing all CSU programs and concentrations into alignment, accounting becomes a challenge. We are thinking about creating a Master of Science in Accounting to accommodate the education requirements to become a Certified Public Accountant (CPA) in the State of California. Currently, SB 773 (California Statute) calls for 150 baccalaureate or higher units that applicants must have to qualify for licensure; ten of these units must relate to ethics with at least one course on Professional Ethics in Accounting.3 Also under consideration is an online Degree Completion Program which may or may not need separate accreditation. The MBA Program fortunately meets the requirement that any new program must been in place for two years; it was launched in 2008. Criterion C: Programs Supported by Continuing Resources This criterion addresses resources with the expectation that these resources will be sustained for at least five years. Since significant emphasis is placed on peer group comparisons, BUS benchmarked smaller Schools of Business in the Western United States. Two CSUs were also selected. Table 2 provides some data about the overall size of peer Business Schools. Among the accredited CSU Business Schools, we don’t have the critical mass of students yet, even when we add in our 200 MBA students, we are significantly smaller than Bakersfield.4 There are Business Schools much smaller than CSUMB that AACSB accredited; many of them are private schools, but not all as Table 2 shows. We only looked at the undergraduate budgets to achieve better numerical consistency. It appears that the budget model deployed is significantly cost effective. CSUMB ratio of operating budget per FTE is consistent with the fact that much of the curriculum is taught by non tenure/tenure track faculty. 3 The California Board of Accountancy was able to successfully get SB 733 passed in September, 2011. Although the original Bill indicated 150 baccalaureate units were needed, the language was changed to include 150 semester baccalaureate units or higher. Source: legiscan.com/gaits/view 4 At the October CSU Business Deans meeting, the Deans from Pomona and Long Beach were asked whether or not CSUMB should apply for accreditation. They indicated that we were too small. Their rationale applied to Bakersfield as well. Both Deans indicated that if two faculty members upon review did not meet the AQ standards, this finding is significant when there are only 23 tenure/tenure track faculty (the case with Bakersfield) with both of their Colleges, two faculty out of 40 plus tenure/tenure track faculty would not result in a major negative finding. 7 Table 2: Comparison of Business Schools of Comparable Size State Institution Operating Budget (including all salaries) (Undergrad) FTEs (Undergrad) Operating Budget (including all salaries) per FTE CSU Bakersfield, School of Bus and Public Admin CA $4,504,751 CSU Stanislaus, College of Bus Admin CA $4,839,226 Fort Lewis College, School of Business Administration CO $2,400,000 706 $109,091 Montana State University, College of Business MT $5,458,647 968 $116,141 Southern Utah University, School of Business UT $3,543,148 1157 1379 643 $187,698 $151,226 $126,541 Median: $4,504,751 $126,541 Mean: $4,149,154 $138,139 CSU Monterey Bay, School of Business CA $1,885,941 700 $67,355 Note: There are some inconsistencies in these numbers as compared to CSUMB. For example, these operating budgets may include funds from MBA programs. However, the “general” size and numerical consistency appears to be sound, especially since BUS uses significant numbers of Part Time faculty. Source: AACSB Data Summaries by University. 8 Table 3 below compares full time tenure/tenure track faculty plus lecturers from various campuses. The part time lecturers are adjusted for full time equivalency to enable comparison. Table 3: Benchmark Comparisons of All Faculty (Tenure/Tenure Track & Lecturers) All Faculty (T/TT +Lectures adjusted for FTE) % T/TT Faculty of Tot. Faculty Enrolled Students to T/TT Faculty Ratio BA/BS Institution State BA/BS Enrolled Students CSU Bakersfield, School of Bus and Public Admin CA 1157 23 24 96% 50 CSU Stanislaus, College of Bus Admin CA 1379 24 32 76% 57 Fort Lewis College, School of Business Administration Montana State University, College of Business Southern Utah University, School of Bus CO 706 20 22 91% 35 MT 968 30 47 64% 32 UT 643 26 28 93% 25 706 24 28 91% 32 926 25 30 85% 38 700 7.5 29 26% 93 T/TT Faculty Median: Mean: CSU Monterey Bay, School of Business CA Source: AACSB Peer Data; University Websites Fewer number of full-time tenure/tenure track faculty at BUS creates important challenges: 1) Meeting the requirement for mentoring students becomes extremely difficult when there are only 7.5 faculty (Eight is used because one of the tenure track faculty is on FERP), which means AACSB Standard 8 cannot be met; 2) The percentage of curriculum taught by full time tenure/tenure track faculty is low which means AACSB Standards 9, 10, and to a degree 11 cannot be met. Again, the Program Improvement Plan (PIP) report identified these as weaknesses (See Appendix A). This Appendix compares the School of Business to the specific AACSB standards rather than to the Criteria for Application as this report does. 9 As shown in Table 4 below, the growth trends in the School of Business in terms of students has risen steadily over the past 12 years; however, the number of full time tenure/tenure track faculty has not kept pace with this growth. Table 4: School of Business Growth; Percent of Curriculum Taught by TT Faculty FT Faculty % of units Taught by FT Faculty % of units taught by lecturer 467 7.5 39% 61% 15 28 426 7.5 42% 58% 13 114 30 336 7.5 54% 46% 11 AY 08-09 118 28 357 7.5 50% 50% 11 AY 07-08 118 26 339 6.5 46% 54% 11 AY 06-07 105 27 298 6.5 52% 48% 9 AY 05-06 99 27 288 6.5 54% 46% 9 AY 04-05 95 25 269 6 54% 46% 8 AY 03-04 91 25 241 6 60% 40% 8 AY 02-03 82 26 200 6 72% 28% 6 AY 01-02 69 23 189 5 63% 37% 6 AY 00-01 51 19 142 4 68% 32% 4 A/Y Sectio ns Taught Avg class size Units Taught, minus Eng A* AY 11-12 145 29 AY 10-11 145 AY 09-10 # FT Faculty required to teach 75% of units *BUS no longer teaches lower division EngCom A courses; adjustments made for this. Source: BUS and CPS records. Under AACSB, generally the number of units taught by tenure/tenure track faculty is targeted at 75% or more. In order to meet the “expectations of sufficiency,” AACSB’s states, “Normally, participating faculty5 members consistently deliver at least 75 percent of the school's annual 5 AACSB indicates: "A participating faculty member actively engages in the activities of the school in matters beyond direct teaching responsibilities. Such matters might include policy decisions, educational directions, advising, research, and service commitments. The faculty member may participate in the governance of the school, and be eligible to serve as a member on appropriate committees that engage in academic policymaking and/or other decisions." Source: “Eligibility Procedures and Accreditation Standards for Business Accreditation” Revision date: January 31, 2012, page 39. http://www.aacsb.edu/accreditation/standards-busn-jan2012.pdf. This definition follows AACSB Standard 10 that specifically addresses Academically Qualified and Professional Qualified faculty. "Participating faculty" are "Academically Qualified" faculty at CSU-Monterey Bay. 10 teaching (whether measured by credit hours, contact hours, or other metric appropriate to the school).”6 The requirement for full time faculty is also shown in this chart. The School of Business has never met the 75% benchmark. The growth in the School of Business exacerbates this gap. The analysis shows that to meet the 75% benchmark, BUS would need to add at least 7 more faculty now. In addition, the MBA/EMBA program at CSU Monterey has an enrollment of 200 students. It is a growing program and the largest graduate program on the campus in terms of student enrollments. Most additional faculty members who teach in this program have Doctorate Degrees (PhD); however, these faculty would be categorized as mostly Professionally Qualified (PQ). Because of the California Faculty Association (CFA) Union bargaining agreement 125% rule, very few of the sections can be taught by tenure/tenure track faculty.7 In addition, BUS has maintained its commitment to have tenure/tenure track faculty teach exclusively on the undergraduate program during the Fall and Winter terms; there are no “workload buyout” commitments except for the Chair of the School of Business and the Director of the MBA Program. Again, AACSB states as its “expectations of sufficiency that, “Normally, Participating faculty members consistently deliver at least 60 percent of the teaching in each discipline, each academic program, and location.”8 BUS does not meet this requirement for the MBA/EMBA Program. The 75% benchmark mentioned above is an "overall" expectation, while this AACSB expectation applies to "specificity" making it clear that a "uniform application" of the standards is required such that "averages" cannot mask a significant deficiency in discipline, program or location. The BUS Improvement Plan recognized these deficiencies in the number of full time faculty and proposed the following hiring plan. At this point, we have not begun the implementation of this plan. The faculty hiring plan will be discussed in more detail under Section 3 of this report. Another observation made by the External Examiners in their report was that BUS needed to be extremely careful that future hires met the AACSB criteria for being "Academically Qualified." One of the External Examiners, Mary Wolfinbarger Celsi, Ph.D., Associate Dean for Accreditation, California State University-Long Beach, did an analysis of the full time faculty and a selection of part time faculty in terms of their qualifications as shown on their CVs or resumes; she used three categories 1) Academic Qualification (AQ); 2) Professional Qualification (PQ), or 3) Other (O) (See Appendix B). 6 Source: “Eligibility Procedures and Accreditation Standards for Business Accreditation” Revision date: January 31, 2012, page 39. http://www.aacsb.edu/accreditation/standards-busn-jan2012.pdf. One other reference in AACSB documents indicated that the lowest level is 50% of AQ faculty need to teach the curriculum; informal conversations with other CSU business deans suggests that this 50% minimum standard is not followed because should one AQ faculty member in a small program not meet the established standards, then a “major finding” leading to continuing review is likely to occur. " 7 California Faculty Association (CFA) Bargaining Unit 3 Contract states this 125 rule limit in article 36.4. Source: http://www.calstate.edu/laborrel/contracts_html/CFA_CONTRACT/2012-2014/article36.pdf 8 Source: “Eligibility Procedures and Accreditation Standards for Business Accreditation” Revision date: January 31, 2012, page 39. http://www.aacsb.edu/accreditation/standards-busn-jan2012.pdf.. 11 This analysis does show that some of the part time faculty did not meet the qualifications for "Professional Qualifications." However, the most crucial point of this analysis was that out of the 7.5 tenure/tenure track faculty, only 4 faculty members were AQ. BUS learned that doctorate degrees in Economics, Communications, and Hospitality/Education were not considered AQ.9 Through research work and publications, tenure/tenure track faculty can qualify as AQ. However, for Hospitality and Agri-business, it will be more of challenge to qualify these faculty members as AQ. We understand the AQ/PQ standards are up for revision by the AACSB, and will be available in 2013. These new standard could give BUS more flexibility in faculty hiring. In addition, BUS did some research on faculty pay as compared to other CSUs for business faculty (See Table 5 below). We selected salary data on a sample bases, looking at approximate size, location, and availability of data; the data provide at least good estimates of prevailing salaries for business faculty among CSUs. These data highlight the challenges for hiring BUS faculty who meet the AACSB criteria. It is one of the major discussions among CSU Deans and was partially the reason why the Graduate fee was lobbied for and put into place for AACSB accredited campuses. Table 5: Salary Comparisons by Academic Type and Rank Academic Discipline Professor Salary Avg. $104,665 $96,995 $102,396 $104,205 $102,065 Associate Prof. Salary Avg. $100,807 $84,120 $96,852 $91,136 $93,229 Assistant Prof. Salary Avg. $99,007 $83,194 NA $87,433 $89,878 Salary Avg. for all ranks $102,358 $91,436 $97,683 $95,152 Accounting/Finance Gen. Bus Admin. Info. Sys./Opns. Mgt./Mktg./Entre. Avg. CSUMB Accounting $ 74,040 Gen. Bus Admin. $85,173 Info. Sys./Opns. $99,348 Mgmt./Mktg./Entre. $89,172 $72.036 Other (Hospitality) $75,000 Note: Department Chairs are excluded. CSUs included are: Bakersfield, CSU-East Bay, CSU-LA, CSU-Stanislaus, Humbolt, Sonoma State, CSU Long Beach, CSU-San Marcos Sources: CSU websites, and Sacramento BEE database, CSUMB Salary records 9 Informal discussions with the examiners and additional research showed that for Faculty engaged in the mission of BUS can create research agendas that qualify them. For example, Brad Barbeau's research is in the area of entrepreneurship; as he builds a research record in this area, he is likely to qualify as an AQ faculty. Pat Tinsley’s business emphasis is Strategic Management, and she too can build her research in this area. 12 The School of Business has stayed within the faculty salaries offered at CSU-Monterey Bay. To compensate for searches that would have failed because of low offers, several faculty with excellent academic and professional credentials were brought in with service credit and as associate professors. In the last three searches in the School of Business, all three professors were hired as assistant professors. This is highly unusual; in two cases, accounting and marketing/entrepreneurship, all candidates declined except the two candidates who were offered and took their respective positions. Even among the full professors at CSUMB, BUS professors are among lowest paid compared to other CSU business faculty. Another reason for putting this salary data together is to determine incrementally the additional outlay in resources that will be required to become AACSB accredited. In addition to faculty salaries, additional staff and other resources will be needed for accreditation. As part of our plan, BUS has put together a pro forma budget over the next 5 years, outlining the additional investment costs for accreditation. In addition to the current salary demands of new faculty, the challenge of salary compression of existing salaries within the School of Business will also need addressed. The salaries for assistant professors who currently are on the payroll are extremely low. The other full time professors are equally low. No base salary among the existing full time professors equals the average of salaries found in the CSU-schools of business. Table 6 depicts a proposed hiring plan of tenure/tenure track faculty and staff lines with the additional resources that will be needed each year to reach the target that satisfies AACSB accreditation requirements. We have used data from other CSU hires (see Table 5 above) and have used much lower range of salary for Assistant Professor among the benchmark Universities. The bold salary numbers indicate timing of a hire and salary estimates in a given year. Since incremental salaries accumulate over time, the subsequent years show this impact, and the last row in Table 6 sums the total accumulated salaries through AY 20117/2018. The costs for new tenure/tenure track faculty and staff rises exponentially such that in five years the investment will exceed one million dollars per year. This hiring plan does not include the impact of salary compression for existing professors in BUS. Other CSUs Schools of Business have had to face this challenge. Again, a compensation plan will need to be developed, working with Academic Personnel and the Senior Leadership of CSU Monterey Bay. 13 Table 6: Estimated investments for the BUS hiring plan to meet AACSB accreditation requirements Functional Area Faculty Lines Finance 2013/14 2014/15 2015/16 2016/17 2017/18 Assistant Prof $ 90,000.00 $ 90,000.00 $ 90,000.00 $ 90,000.00 $ 90,000.00 Operations Assistant Prof $ 85,000.00 $ 85,000.00 $ 85,000.00 $ 85,000.00 $ 85,000.00 Mgmt/Intl. BUS Assistant Prof $ 85,000.00 $ 85,000.00 $ 85,000.00 $ 85,000 $ 85,000 Agribusines s Assistant Prof $ 85,000.00 $ 85,000.00 $ 85,000.00 $ 85,000.00 Informatio n Systems Assistant Prof $ 90,000.00 $ 90,000.00 $ 90,000.00 Assistant Prof $ 90,000.00 $ 90,000.00 $ 90,000 $ 90.000 Marketing Assistant Prof $ 87,000.00 $ 87,000.00 $ 87,000.00 Entreprene urship/Inno vation Assistant Prof $ 87,000.00 $ 87,000.00 Strategy Assistant Prof $ 85,000.00 $ 85,000.00 Staff for BUS Staff Accounting $ 45,000.00 $ 45,000.00 $ 45,000.00 $ 45,000.00 Net Additional Salary Investment, each year $ 175,000.00 $215,000.00 $267,000.00 $172,000.00 $175,000.00 Cumulative Salary investment $175,000 $390,000 $657,000 $829,000 $1,004,000 Source: CSU websites, and Sacramento Bee database, CSUMB Salary records. See Table 5. 14 Criterion D: Defining the Scope and Organization In Criterion D, the focus is on the “institution” being accredited as defined by the degree programs that will be accredited. The four factors that determine institutional scope are: 1) Financial relationship; 2) Services provided to the accredited entity to determine levels of subsidy and support by the over arching University; 3) Autonomy; and 4) Brand Independence. In light of the information on the above four factors, AACSB’s Accreditation Coordinating Committee (ACC) will determine whether the academic unit may be taken as the ―institution to be accredited, or alternatively, whether the organization of which the academic unit is a part shall be the ―institution‖ for accreditation purposes. The applicant must demonstrate that the level of independence is substantive.10 The strategic direction of the School of Business has been to work seamlessly within the CSUMonterey Bay University structure. Therefore, "independence" has not been a major strategic target. For the size of both the University and BUS, this strategy has served both BUS and the University mutual interests in fulfilling the charter described in its Vision. The School of Business faculty team has worked tirelessly to build bridges into the community as outlined in CSUMonterey Bay's Vision Statement. In addition, community members have given us feedback along two themes: 1) we must "friend raise" if we are going to be successful fund raising; and 2) we must adhere to our value proposition as expressed by our mission statement. With respect to brand independence, we have remained closely aligned to the University’s brand. Even the MBA/EMBA program is marketed under the CSU-Monterey Bay brand. Many AASCB accredited Colleges have focused on "the College" or "the School" with literature and advertising that brands their specific programs. BUS has not put together such a marketing program that brands only its programs. Such a strategy would require the buy-in of the University. Table 7 shows the organizational entities for the Colleges/Schools of Business. In all CSUs but four, the academic business entity is established as a College with a Dean. For those colleges with Deans, nine of them have at least one other entity associated with business; these associations are either economics or policy. 10 Eligibility Procedures and Accreditation Standards for Business Accreditation, revised 1/31/12, page 8. http://www.aacsb.edu/accreditation/standards-busn-jan2012.pdf. 15 Table 7: List of CSU Business Academic Institutions Name of CSU Name of school which includes the business Head of the school (Dean, Chair, AVP or other) Name of the person in the job identified to the left 1 CSU Monterey Bay School of Business, College of Professional Studies Chair Marylou Shockley, chair; Brian Simmons, CPS Dean 2 CSU Bakersfield Dean John Emery 3 CSU Channel Islands School of Business and Public Administration Martin V. Smith School of Business & Economics Chair J. Andrew Morris, chair; William Cordeiro, AVP Acad. Affairs/MBA Dir. 4 CSU Chico College of Business Dean Julie Indvik (Interim) 5 CSU Dominguez Hills Dean Joseph Wen 6 CSU East Bay College of Business Administration & Public Policy College of Business & Economics Dean Jagdish Agrawal (interim) 7 CSU Fresno Dean Bob Harper 8 CSU Fullerton Dean Anil Puri 9 Humboldt State Chair Harinder Singh; David Lee, CPS Dean 10 CSU Long Beach Dean Michael E. Solt 11 CSU Los Angeles Dean James A. Goodrich 12 Cal Maritime Director Donna Nincic (Timothy Lynch, Chair) 13 CSU Northridge Dean William Jennings 14 Cal State Polytechnic U. Pomona Dean Richard Lapidus 15 CSU Sacramento Dean Sanjay Varshney 16 CSU San Bernardino Dean Lawrence C. Rose 17 San Diego State Dean Michael R. Cunningham 18 San Francisco State College of Business Dean Linda Oubre 19 San Jose State College of Business Dean David M. Steele 20 Cal State Polytechnic U. San Luis Obispo Orfalea College of Business Dean Dave Christy Dean Sharon M. Lightner Dean William Silver Dean Linda Nowak The Craig School of Business Mihaylo College of Business & Economics School of Business, College of Professional Studies College of Business Administration College of Business & Economics ABS School of Maritime Policy & Management College of Business & Economics College of Business Administration College of Business Administration College of Business & Public Administration College of Business Administration College of Business Administration School of Business & 22 Sonoma State Economics College of Business 23 CSU Stanislaus Administration Source: CSU Websites; CSU Deans Database 21 CSU San Marcos 16 Again, AACSB establishes expectations of what constitutes the "institute" for accreditation purposes. The AACSB has specific questions (outlined as steps) that must be addressed to demonstrate the "institute's" independence. Here are steps 1 and 2: Step 1: Does the applicant academic unit (faculty, school, college, department, etc.) depend on a larger organization for one of the following: authority to grant degrees in traditional business subjects; financial resources; human and physical resources; and/or management oversight? If the answer is no, the applicant is defined as the institution and proceeds to address programmatic scope issues outlined in Step 3. If the answer is yes, and the business academic unit is part of or ―connected‖ to a larger organization, the relationships must be described by addressing the questions in Step 2. Step 2: Describe the extent of interdependence between the applicant academic unit and the larger organization from which it obtains the authority to grant degrees, resources, and/or managerial oversight. The description must, at a minimum, address the following areas (Note: The questions under each area are not intended to be exhaustive): Financial relationship: Does the larger organization approve the budget (operating and capital) of the business applicant academic unit? Does the organization have control over a large portion of the funds available to the academic unit? Does the applicant academic unit subsidize the organization? Are the physical and financial assets ―owned‖ by the applicant academic unit or the organization?11 Underlying these questions is the principle of degree of appropriate independence. Based upon the organization of business schools within the CSU system, the entities that the AASCB seems to deem as "accreditable" are deanships. The structure of a "College" appears to offer the most defensible structure; however, there may be other structures that could be considered as mentioned in step one such as a "faculty, department or school." More benchmark research would be required to determine "peer entities" with structures other than colleges with deans. CSU-Monterey Bay could establish a college of business as has other CSUs. The "timing" of this organizational restructure requires a critical mass of total student enrollments as an important factor; in other words, BUS needs to grow to the size of other Business Colleges in the CSU to be a sufficiently viable organizational entity. Other alternatives may be viable within the University's existing college structure. BUS views that these decisions are the purview of Senior Leadership at CSU-Monterey Bay. 11 Eligibility Procedures and Accreditation Standards for Business Accreditation, revised 1/31/12, page 7. http://www.aacsb.edu/accreditation/standards-busn-jan2012.pdf. 17 Criterion E: Mission Aligned with Cultural context with Diversity in Business Programs This is one of our strongest areas. What makes our case stronger is our alignment with the University’s cultural context and commitment to diversity. We are, for example, a Hispanic Serving Institution (HSI). The AACSB is also emphasizing a global focus. Our online programs MBA Program can serve international students as well. In fact, we have attracted a few students from Islands like Guam who have no local options for business graduate programs. Our mission is to: “Develop effective and ethical leaders to excel in today’s diverse, global business environment.” As described in our Program Improvement Plan, the School of Business adheres to the following Guiding Principles in implementing the BUS mission: o Provide quality education and learning programs that accelerate the success of each of our students in school and after graduation. o Develop an ever-improving reputation among prospective employers for providing entrepreneurial students that meet market demand. o Provide cost-effective, financially sustainable education and student support, now and as the University and School of Business grows. o Enhance quality of life in the region and for people School of Business serves o Progress toward AACSB accreditation. We feel we have a foundation upon which to re-build our business strategic platform geared more toward AACSB expectations and standards. Again, in the Spring, 2013, the AACSB will be refining their expectations and guidelines on mission statements that provide the foundation for AASCB-accredited Business School strategic plans; these guidelines are will also accompany the changes on Standard 10 (A/Q and P/Q re-definitions). As these plans roll out in the Spring, 2013, we will be in an ideal position to start working to: o Develop a process that aligns with AACSB’s Philosophy as outlined in Exhibit 1. o Work with our Stakeholders, which includes the Business Advisory, Campus Colleagues, Community Members, Alums and Students to obtain participation and buy-in to our plan o Obtain help from the AACSB network for guidance and interpretation of the preaccreditation guidelines. Criterion F: Ethical Behavior Expectations by Administrators, Faculty and Students BUS currently adheres to the University’s policies and administrative processes governing ethical behavior for students, faculty and administrators. Most certainly, within the curriculum, we also do focus on ethical behavior. We also highlight Ethics during our Ethics Panel Conference that we hold each year in Spring. The Policies for the School of Business include standards of appropriate conduct for students and faculty. Many of these codes of conduct for students are embedded in the syllabi for courses. Again, our current policies and processes will need to be scrutinized against the interpretation of AACSB standards. 18 Criterion G: Programs offered by the Institution must have Produced Business Graduates for at least two years. BUS is working with Extended Education to develop additional online programs. One of these programs is the re-establishing of the Master of Science in Management and Information Technology (MSMIT). We may or may not choose to have this degree accredited under AASCB. Again, an exception will need to be requested if we do not include the program. Under the current licensure structure for CPAs in California, BUS may also need to develop an online degree Master of Science in Accounting. We are also developing an online Baccalaureate Degree Completion Program which we do hope to include. We will need to determine if this Program will be an extension of our current B.S. in Business Administration. BUS is also uncertain about its Hospitality and Agribusiness concentrations; we believe at this time, that we can make an argument that these two areas (although not traditional to business programs) do meet our mission to serve our local communities. One of the most important challenges facing BUS is the collection of data for its programs. At this time, our data collection tools, especially for tracking alums, are not adequate. BUS has been able to keep in touch with its MBA students; however, as the program grows, current data collection tools are not scalable. III. School of Business Plan for Attaining AACSB Accreditation As shown in Exhibit 2, AACSB accreditation is a multi-year process. Details for our Accreditation Plan focus on the first two major steps of the process--namely, eligibility application and Preaccreditation. We estimate that these two steps will take five years and is highly resource dependent. There are two crucial strategic over-arching crucial to the successful application by BUS for accreditation: o Enrollment Growth: We do not have the critical mass of students in BUS Programs yet. The growth level of student undergraduate enrollments in BUS has followed the growth of the total University's enrollment over past three years. o Full Time Faculty and Staff Growth: The data speak for themselves. Although we have been very successful in developing an excellent pool of “Professional” faculty to teach our in our undergraduate and graduate programs, compliance to AASCB Standard 10 will require addition of Tenure/Tenure track faculty. Enrollment Growth Enrollment growth appears to be a critical to provide a financially sustainable organizational structure when viewing the enrollment structures of other Business Schools. For this reason, BUS has been very diligent and creative in developing programs to booster growth. We 19 recognized six years ago that even if the CSU Chancellor’s limits were lifted on “traditional” programs, the campus is space constrained. Therefore, we developed a fully online MBA Program, under a partnership with Extended Education and International Programs. In addition, BUS has worked to have all faculty use iLEARN; there are a few holdouts, but most courses are taught using the iLEARN learning system. In addition, we have tactically pushed our professional capabilities such that most of our BUS core MLO courses can be taught online or hybrid. These tactics have us poised to establish an undergraduate degree completion program that is fully online. Using CSU Bakersfield as a benchmark, the College of Business and Public Administration has 1150 student enrollments in its business program. Here in Table 8 is the mix of enrollments that we are proposing to reach a similar level of enrollments as CSU Bakersfield. Table 8: Projected Growth in Enrollments Program Current through 2012 2013 Thru 2018 --Undergraduate “traditional” 725 750* --MBA 200 300 --Business Degree Completion -150 --International Students NA; counted in 50 traditional base Totals 925 1250 *This projected growth is a function of classroom space, limits imposed by the Chancellor's Office and other contextual factors impacting University enrollments such as existing limits on the total enrollments by local communities due to water shortages. Source: Projections by School of Business The MBA Program was launched in 2008, and has now reached 200 students. Over the past year, the growth rate has tapered off; therefore, the projected growth is modest. BUS has every reason to believe that we will get to the 1250 enrollment number sometime within the next five years, and likely sooner than later. We have also been working with Dean Angle at Extended Education and International Studies to see if we can create pathways for international students. Again, the growth in this category is conservative because we are not sure what classroom space and resource capacity will be required for these international students. Again, we are reasonably confident that we will be able to achieve this over-arching strategy. Full Time Faculty and Staff Growth As enrollments grow, there is the need to create new faculty lines and staff support. BUS has one analyst supporting the School of Business. With the level of staff administration required to maintain an organization compliant with AACSB expectations, BUS will need to add at minimum another two staff employees over next five years. Our Program improvement Plan called for the addition of seven new faculty lines. This hiring plan was to start in 2011/12. It has not started. Both the PIP and Proposed hiring plan for full 20 time faculty is shown in Table 9. We propose hiring a total of 11 tenure track faculty over the next five years starting next year; it will require hiring at least two faculty per year. This table is consistent with the Table 6 in which the hiring plan was expressed in terms of salary investment. In Table 9, the hiring plan demonstrates the consistency with the BUS Program Improvement Plan (PIP). The PIP showed a hiring plan from AY 2011/12 through AY 20013/14 to hire 7 new tenure/tenure track faculty. (Note: the “X” delineates the PIP proposal; and the “XX” delineates the current proposal.). With the proposed growth in the BUS programs, BUS proposes a need for 11 new faculty lines. Table 9: Hiring Plan for Full Time Faculty: PIP vs Proposed Functional Area Faculty lines 2011/ 2012/ 12 13 Finance PIP Proposed PIP Proposed PIP Proposed PIP Proposed PIP Proposed PIP Proposed PIP Proposed PIP Proposed PIP Proposed X Operations Mgmt/Intl. BUS Agribusiness Information Systems Accounting Marketing Entrepreneurship/ Innovation Strategy 2013/ 14 2014/ 15 2015/ 16 2016/ 17 2017/ 18 XX X XX X XX XX XX XX X XX XX X XX X XX X XX Source: School of Business Documents; projections by BUS Before we can complete our eligibility documents to begin the process of AACSB accreditation, BUS needs to add a minimum of six more faculty; the hiring plan suggests this target should be achieved by 2015/16. Although tenure/tenure track faculty will require a significant investment, this investment is necessary to scale enrollments, and more importantly, demonstrate our intent to meet AACSB requirements. As shown in Table 3, the current ratio of undergraduate student enrollments to full time faculty is about 100 to 1. California Faculty Association (CFA) union rules prohibits faculty from working over 125%; this constraint causes less flexibility in having full time faculty from teaching on an overload basis on our MBA and upcoming MSMIT program. 21 Many other issues such as salary compression for existing BUS faculty and competitive salaries to attract talented full time faculty to CSU Monterey Bay are additional challenges that will be faced over the next five years should the faculty lines be secured. Action Plan for Moving toward AACSB Accreditation Assuming that these overarching strategies can be achieved, the following plan of action focuses on the AACSB Accreditation process itself. The Plan of Action for AACSB Accreditation is depicted in Exhibit 3. The Action Plan shows the key milestones that need to be achieved. The Eligibility Application which officially launches the accreditation is targeted to be submitted in draft during Academic Year 2015/16. The AACSB process is to accept a copy of the report upon which they can make comments before the final Eligibility application is submitted. BUS has targeted year 2015/16 because by then the tenure track hiring plan should show intent to meet the AQ expectations and the BUS enrollments will demonstrate a critical mass of students in all BUS programs. 22 Exhibit 3: Five Year Action Plan for AACSB Accreditation Plan AY Area 2012/13 2013/14 2014/15 2015/16 • Plan Agreement • Launch BUS Degree •BUS Organization: • Total 7 FT Faculty Hired Completion Program Meets AACSB • Submit DRAFT Standards Eligibility Appl. AACSB for comment CSUMB Leadership • Sr. Leadership • Orchestrates • Designs/ • Inputs /endorses Decision Targets shapes & Fundraising Plan implements DRAFT AACSB (w/participation approves plan BIT/BUS/ITCD Org. Structure Eligibility of BUS) • Sr. Leadership Programs for BUS Plan Agrees on hiring Plan; assigns 2 Faculty lines 2013/14 • Re-aligns • Developments • Develops • Works on DRAFT BUS Action Plan Business Plan Processes/ of network with Eligibility That meets Roles to new AASCB Member Application AACSB Stds. Structure schools (chair) Obtain informal • Obtains buy• Builds Potential • Creates Prof. Comment from in of plan from Peer groups Dev. Program for AACSB stakeholders • Sets criteria for • Seeks a mentor, BUS Faculty on • Refines Bus. Mentor AASCB Accred. based on criteria, Plan w/input • Continues hiring • Submits Sub. Who is compatible • Creates BUS Plan for Fac./Staff • Formalizes peer Change Doc. To WASC for Degree Stds. that meet • Creates data structure New AQ/PQ Analysis structure Completion • Continues hiring • Connects with • Continues • Creates buy-in Qualifications Alums/students via extending BUS w/BUS Advisory • Conducts 2 Fac. searches Surveys/Letters program for growth on Plan Source: School of Business Key Milestones 2016/17 2017/18 • BUS Enrollments: • Total 11 FT 1200 in all programs Faculty Hired in • Submit Eligibility last five years • Complete Application to Pre-Accreditation AASCB • Inputs /endorses AACSB Eligibility Plan Plan • Inputs & attests to PreAccreditation Plan • Completes • Works on Eligibility plan Self-Assessment Addressing & PreComments from Accreditation AACSB Plan. • Continues hiring • Obtains input • Continues / From stakeholders Stimulates AASCB mentor enrollment • Continues hiring Growth • Continues • Develops Program Marketing growth Plan w/unique, mission-driven brand The Action Plan in Exhibit 3 also shows that the Accreditation is a campus effort, not just a BUS effort alone. Resource planning, organizational structure, and program capacity building all 23 require Senior Leadership and key campus stakeholder buy-in. In addition, external stakeholder buy-in will also be required as the School of Business prepares itself for AACSB Accreditation. The Action Plan targets by year depict the preparation phase for accreditation. The School of Business will find creative ways to grow, working with Extended Ed and International Programs. The “traditional” on campus undergraduate program is simply limited by California State funding and Chancellor Office parameters for campus growth; in addition, the campus is classroom limited. One of the underlying premises of the Plan is that BUS will take advantage of advancements in technology and learning research in order to provide the foundation to build and maintain rigorous, sustainable online programs incorporating academic excellence. Right now, the tools used in the MBA have created courses that are very unique. In addition, we are also developing new processes for assessment that involves faculty who are located in other States. The Action Plan in Exhibit 3 below also calls for the faculty team to become intimately familiar with AACSB accreditation, and for the Chair to extend the social network of contacts nationally for the following reasons: 1) BUS will need a mentor; it is important to determine who has successfully mentored a School with our mission through the ASSBC process; 2) the informal network will also provide important input into what universities are good candidates for peer comparison and benchmark; and 3) the informal network will be crucial to understanding the nuances of accreditation beyond the “written expectations.” BUS has competencies for building a strategic plan, marketing plan, data collection structure, stakeholder networking, and the accreditation documents for Eligibility and Pre-Accreditation; it simply does not have the human capacity. Hence, this is the need for BUS to hire a MPP Level Leader (preferably a Dean), staff and faculty to build this capacity. In summary, BUS wholeheartedly supports the effort to build a School of Business that will eventually become AACSB accredited. We also believe that this journey can be undertaken with full campus wide support, and community support. As BUS grows, there is good reason to believe that the cash revenues generated by BUS programs can offset some of the investment costs required to build capacity. For example, the Dean of Ext. Ed. and International Programs has discussed the possibility of hiring tenure track faculty to teach directly in the online programs within Ext Ed. and International Programs. However, additional funding from our supporters will still be needed in the form of endowments to support: the “added premiums of buyout time” for faculty research to maintain efforts such as AQ status of faculty, symposia to address the socio-economic issues faced by our communities and academic internships for students. We look forward to feedback from the CSUMB Senior Leadership on this plan and discussion on how best to move this accreditation process forward that will ultimately benefit the University as a whole and the community. 24 Appendix A: Table from Program Improvement Plan, June, 2010. Table 1: The Association to Advance Collegiate School of Business (AASCB) Accreditation Standards Summary The AASCB has established 20 Standards, 17 of which apply to undergraduate programs; these standards must be integrated and tied to Standard 1 which is the mission of the School of Business. AASCB Standards School Business-CSUMB Program Review/Program Improvement Plan (PIP) Standard 1: Mission Statement; must define the BUS has a statement. Aligned with CSUMB mission and BUS direction and scope of program undergraduate program. Standard 2: Intellectual Contributions by Intellectual contributions beyond the scope of Program Review faculty to advance BUS knowledge, document. AACSB calls for very specific inventory of management theory, practice, and contributions. learning/pedagogy. Standard 3: Student Mission must be clearly Program review speaks to student population and alumni as articulated in Mission Statement. well. Standard 4: Continuous improvement, Improvement goals must be aligned to Mission. They must be following total quality management. Must clearly articulated. BUS is focusing over the next five years on have goals. assessment and building of faculty resources. Standard 5: Financial Strategies to adequately fund programs. BUS resources dependent on overall financial health of the University and the State of California. With support from the community, there are opportunities for additional resources. Standard 6: Student Admissions. BUS is an upper division major; the entry into BUS follows mostly University guidelines. Transfer pathways include prerequisites for BUS students (examples: financial and managerial accounting, business law, macro and micro economics, etc.). Standard 7: Student Retention; practices and standards to retain high caliber students. Standard 8: Staff sufficiency to support students and programs. Major WASC Effectiveness measure for CSUMB. BUS PIP supports this goal. A major weak spot in program; only one staff support for a faculty of 30 to 36 of which only 7 are full time tenured/tenure track (T/TT). Advising is undergoing significant change driven primarily by WASC Effectiveness measure. BUS faculty are involved in career advising. Ratio of students to FT faculty is 63.4 to 1 with respect to FTES served or 93 to 1 with respect to enrollments. Standard 9: Faculty Sufficiency; requires FT faculty to deliver 75% of the school’s annual teaching. Should not fall under 50% depending on mission (cross-referenced to Standard 10). A major weak spot in program. Full time T/TT faculty deliver only 34.5% of taught program. Standard 10: Faculty Qualifications; must maintain expertise to accomplish mission. Standards are expressed in Academically Qualified (AQ) and Professionally Qualified (PQ). Ninety percent of the program must be delivered by AQ/PQ faculty members who have the specific academic and/or professional qualifications to teach course. A major weak spot; BUS has not been adequately funded to hire T/TT faculty. External examiners pointed out some of the weaknesses of the School of Business in this area; addressed also in the PIP. 25 AASCB Standards (Cont’d.) Standard 11: Faculty Management and Support for faculty over the progression of their careers. School Business-CSUMB Program Review/Program Improvement Plan (PIP) BUS relies on the CSUMB processes to hire and provide Retention, Promotion and Tenure monitoring for T/TT faculty. Within the School of Business, some mentoring is established for new faculty. Processes are in place to evaluate and assess performance of lecturer faculty. Support for faculty professional development is meager. Standard 12: Aggregation of Faculty and Staff to deliver the BUS mission. This includes: setting and adhering to high learning expectations, innovation in instructional processes, assessment and evaluation of student achievement. Faculty and staff effort in BUS is devoted to students and its mission of teaching. Standard 13: Individual Faculty Educational responsibilities. Our vision for the CSUMB is teaching excellence. BUS is committed to outcomes-based education (OBE), and measures student engagement through peer evaluation and the RTP process. Standard 14: Student Educational responsibility. Expectations of students are clearly imbedded in syllabi, BUS policies and CSUMB policies. Standard: 15: Curriculum Management and Content. This is referred to as the Assurance of Learning Standards. Must align to institution’s mission. Specifically mentions general knowledge areas of communications, ethical reasoning, analytic skills, use of technology, knowledge of global economy, multicultural/diversity understanding, reflective thinking skills. BUS has established, through the Program Review process, GKOs in addition to its MLOs. In the PIP, BUS is focusing in on embedding a process of continuous assessment into its program. Standard 16: Establishing specific knowledge and skills. Focus on discipline-specific knowledge BUS has established MLOs to define discipline-specific knowledge areas. Will be included in curriculum assessment of program as shown in the PIP. Standard 17: Undergraduate Educational Level; discusses program structure in terms of overall credit hours, articulation, and conferring of degrees. This area is defined broadly under CSUMB policies to which BUS adheres. Standards 18, 19, and 20 describe Graduate and doctoral level programs. Review will be applicable to Master Science Management and Information Technology (MSMIT) and MBA graduate programs. Both programs are established through Extended Education, but will need to be included in the AACSB application. No doctoral programs are established at this time. Source: School of Business; PIP document with some updates. 26 Appendix B: Table from External Examiners' Report for Program Review May, 2009 This table appeared in the Examiner's Report, and also the Program Improvement Plan for BUS. It is relevant to this discussion, so has been included in this report. NAME Brad Barbeau Erika McGrath Peter Richmond Sanjay Lanka Gary Shara Burke Pease Murray Milson Nancy W. Scheurich Valerie Woerner Scheurich Babita Gupta Walter Henning Louis Panetta William Martin Catherina Ku Jeffrey Froshman Aaron Johnson Patsy Tinsley McGill Marylou Shockley Total Monterey Bay QUALIFICAT ION (ACADEMICAQ, PROFESSIONAL-PQ, OTHER-O) (FROM TABLE II) O O O O P Q P Q A Q P Q P Q A Q P Q P QO A Q P Q P QO A Q AQ FACULTY% OF TIME DEVOTED TO MISSION (FROM TABLE II) 1 0 0 % 1 0 0 % 1 0 0 % PQ FACULTY% OF TIME DEVOTED TO MISSION (FROM TABLE II) 2 02 % 6 % 2 56 % 3 % 2 65 3% % 2 62 6% % OTHER FACULTY- % OF TIME DEVOTED TO MISSION (FROM TABLE II) QUALIFI CATION RATIOS PER STD 10 1 04 00 8 % % 16 0% 0 % 1 0 0 % 1 0 1 0 40 2 5 % 00 5 2 50% Ratio 3 0% 6 6 Standard 4 90% Ratio 5 % % % % 5 Source: School of Business External Examiner and PIP documentsStandard from the Program Review % Process. 27