The Power Interface
A Practical Solution
to the Challenges of
Mobile Access
Adam Cheyer
VP, Engineering
Dejima, Inc.
Challenges of Mobile Access
People need direct access to critical information.
- Fast, simple information access at the right time is priceless
o Querying information
o Updating information
BUT Mobile Access is Hard:
- Bandwidth is slow over wireless or modem connections
- Laptops are slow to boot up and connect when on the road
- Disk sizes of mobile devices are limited compared to the
information source
- Screen sizes of PDAs are restricted compared to desktops
Navigating complex applications and data under these
conditions is painful.
The Dejima Solution
Dejima Direct™ enables users to directly access
critical information using your own words
- Text input: email and wireless messaging
- Speech: over any phone
- GUI: complements and accelerates a web-browser or
application interface
Benefits:
- Nothing to learn: no command language to memorize
- Low bandwidth and screen requirements: a lot of
information conveyed in a few characters
- Fewer steps: accomplish your goal in one precise
request rather than drilling many levels into an app
Dejima Direct SFA for Salesforce.com
•
To: salesforce@dejimadirect.com
Subject: Show opps closing this
qtr gt $100k
Requests written in one’s
own words are all that is
required to access
salesforce.com data and
transactions:
–
•
•
•
•
Sending…
–
Request
Data
Accounts
Contacts
Opportunties
Activities (Events, Tasks)
Transactions
•
•
•
Create
Edit
Report
Dejima Direct SFA for Salesforce.com
From:salesforce@dejimadirect.com
Subject: RE: Show my opps
closing this qtr gt $100k
Dejima Direct SFA searched for
OPPORTUNITIES with:
Owner: Adam Cheyer;
Close Date: 04/01/02-06/30/02;
Amount: > $100,000.00;
Requests written in one’s
own words are all that is
required to access
salesforce.com data and
transactions:
–
•
•
•
•
2 matching opportunities:
Opp Name: Widgets for Acme
Account: ACME, Inc.
Stage: Negotiation/Review
Close Date: 06/22/02
Amount: $115,000.00
Response
Data
–
Accounts
Contacts
Opportunties
Activities (Events, Tasks)
Transactions
•
•
•
Create
Edit
Report
Dejima Direct SFA for Salesforce.com
Command & Control via the wireless web
Dejima Direct SFA
change opp DC – BlackBerry
5810 stage to negotiation
review
Your
request: [change
[___________]
opp D]
Contacts
Accounts
Opportunities
Tasks
$
GO
Events
–
Data
•
•
•
•
Help
?
Request
Requests written in one’s
own words are all that is
required to access
salesforce.com data and
transactions:
–
Accounts
Contacts
Opportunties
Activities (Events, Tasks)
Transactions
•
•
•
Create
Edit
Report
Dejima Direct SFA for Salesforce.com
Command & Control via the wireless web
•
Dejima Direct SFA
Your request: [___________]
GO
Accounts Contacts
Events
Tasks Help
Log Out
Opps
Requests written in one’s
own words are all that is
required to access
salesforce.com data and
transactions:
–
•
•
•
•
You Requested: change opp DC –
BlackBerry 5810 stage to negotiation
review
Update Successful. Here is the current
information:
Opp Name:
Account:
Amount:
Close Date:
[DC – BlackBerry 5810]
[Digital Convergence]
[$800,000.00]
[09/10/02]
Response
Data
–
Accounts
Contacts
Opportunties
Activities (Events, Tasks)
Transactions
•
•
•
Create
Edit
Report
Dejima Direct™ SFA (Sales Force Automation)
- Device-independent Direct Access to Salesforce.com
- Supports wireless and wireline email, wireless and wireline web
- Co-marketed by Research in Motion and Salesforce.com
Dejima Direct™ Wireless Access
- Carrier-grade Direct Access consumer portal product
- Supports Short Message Service (SMS), WAP and web
- Horoscope, weather, local news, world and sports news, lottery, horse
racing, restaurants, hotels, cinema, events, shopping, etc.
Dejima Direct™ Telematics
- Carrier-grade Direct Access to consumer information
- Speech-enabled telephony modality
- Restaurants, traffic, weather, news, financial information, etc.
Dejima Direct™
100% java-based
any device, any modality
access solution to services, and …
command & control of applications
adaptive agent-oriented software
architecture (AAOSA™)
Agent: A simple, independent, adaptive, claimbased message-driven software component that
encapsulates a real-world semantic category or
item. An agent communicates and collaborates
with other agents to solve problems.
Sub-network: Used to group the
functionality of agents. Re-usable.
Links: Connection between up-chain and downchain agents, through which agents exchange
messages.
The Power Interface
example: a financial
agent network
Gimme a chart for IBM.
Intermediate XML Output:
Benefits of Dejima Direct
TM
1. Dejima Direct eliminates the complexity of accessing
information and its related costs.
TM
2. Dejima Direct transforms users into power users at
no additional equipment or learning cost.
TM
3. Dejima Direct generates productivity gains for the
enterprise and increased revenue per user for the
service provider.
4. Dejima Direct TM leverages the stickiness of email,
wireless messaging, web and speech interface
modalities to enable the delivery of needed
information to the user.
TM
5. Dejima Direct creates brand differentiation by
associating an information request and delivery
service with a powerful new user experience.
Contact Dejima
Salesforce.com user?
Sign up for a free 30 day trial of Dejima Direct SFA for
Salesforce.com at www.dejimadirect.com
For other information:
John Deitz
VP, Business Development
Dejima, Inc.
John.Deitz@dejima.com
Ph: +1 408 938 4542
http://www.dejima.com