Chapter 2: Technology Infrastructure: The Internet and the World Wide Web Electronic Commerce, Sixth Edition Objectives In this chapter, you will learn about: • The origin, growth, and current structure of the Internet • How packet-switched networks are combined to form the Internet • How Internet protocols and Internet addressing work • The history and use of markup languages on the Web, including SGML, HTML, and XML Electronic Commerce, Sixth Edition 2 Objectives (continued) • How HTML tags and links work on the World Wide Web • The differences among internets, intranets, and extranets • Options for connecting to the Internet, including cost and bandwidth factors • Internet2 and the Semantic Web Electronic Commerce, Sixth Edition 3 The Internet and the World Wide Web • Computer network – Any technology that allows people to connect computers to each other • The Internet – A large system of interconnected computer networks spanning the globe • World Wide Web – A subset of computers on the Internet Electronic Commerce, Sixth Edition 4 Origins of the Internet • Early 1960s – U.S. Department of Defense funded research to explore creating a worldwide network • In1969, Defense Department researchers connected four computers into a network called ARPANET • Throughout the 1970s and 1980s – Academic researchers connected to ARPANET and contributed to its technological developments Electronic Commerce, Sixth Edition 5 New Uses for the Internet • 1972 – E-mail was born • Mailing list – E-mail address that forwards any message received to any user who has subscribed to the list • Usenet – Started by a group of students and programmers at Duke University and the University of North Carolina Electronic Commerce, Sixth Edition 6 Growth of the Internet • In 1991, the NSF – Eased restrictions on commercial Internet activity – Began implementing plans to privatize the Internet • Network access points (NAPs) – Basis of the new structure of the Internet • Network access providers – Sell Internet access rights directly to larger customers and indirectly to smaller firms and individuals through ISPs Electronic Commerce, Sixth Edition 7 Growth of the Internet Electronic Commerce, Sixth Edition 8 Emergence of the World Wide Web • The Web – Software that runs on computers connected to the Internet • Vannevar Bush speculated that engineers would eventually build a memory extension device (the Memex) • In the 1960s, Ted Nelson described a similar system called hypertext Electronic Commerce, Sixth Edition 9 Emergence of the World Wide Web (continued) • Tim Berners-Lee developed code for a hypertext server program • Hypertext server – Stores files written in the hypertext markup language – Lets other computers connect to it and read files • Hypertext Markup Language (HTML) – Includes a set of codes (or tags) attached to text Electronic Commerce, Sixth Edition 10 Packet-Switched Networks • Local area network (LAN) – Network of computers located close together • Wide area networks (WANs) – Networks of computers connected over greater distances • Circuit – Combination of telephone lines and closed switches that connect them to each other Electronic Commerce, Sixth Edition 11 Packet-Switched Networks (continued) • Circuit switching – Centrally controlled, single-connection model • Packets – Files and e-mail messages on a packet-switched network that are broken down into small pieces – Travel from computer to computer along the interconnected networks until they reach their destinations Electronic Commerce, Sixth Edition 12 Routing Packets • Routing computers – Computers that decide how best to forward packets • Routing algorithms – Rules contained in programs on router computers that determine the best path on which to send packets – Programs apply their routing algorithms to information they have stored in routing tables Electronic Commerce, Sixth Edition 13 Router-based Architecture of the Internet Electronic Commerce, Sixth Edition 14 Internet Protocols • Protocol – Collection of rules for formatting, ordering, and errorchecking data sent across a network • Rules for message handling – Independent networks should not require any internal changes to be connected to the network – Packets that do not arrive at their destinations must be retransmitted from their source network – Router computers act as receive-and-forward devices – No global control exists over the network Electronic Commerce, Sixth Edition 15 TCP/IP • TCP – Controls disassembly of a message or a file into packets before transmission over the Internet – Controls reassembly of packets into their original formats when they reach their destinations • IP – Specifies addressing details for each packet Electronic Commerce, Sixth Edition 16 IP Addressing • Internet Protocol version 4 (IPv4) – Uses a 32-bit number to identify computers connected to the Internet • Base 2 (binary) number system – Used by computers to perform internal calculations • Subnetting – Use of reserved private IP addresses within LANs and WANs to provide additional address space Electronic Commerce, Sixth Edition 17 IP Addressing (continued) • Private IP addresses – Series of IP numbers not permitted on packets that travel on the Internet • Network Address Translation (NAT) device – Used in subnetting to convert private IP addresses into normal IP addresses • Internet Protocol version 6 (IPv6) – Protocol that will replace IPv4 – Uses a 128-bit number for addresses Electronic Commerce, Sixth Edition 18 Domain Names • Sets of words assigned to specific IP addresses • Top-level domain (or TLD) – Rightmost part of a domain name • Internet Corporation for Assigned Names and Numbers (ICANN) – Responsible for managing domain names and coordinating them with IP address registrars Electronic Commerce, Sixth Edition 19 Top-Level Domain Names Electronic Commerce, Sixth Edition 20 Web Page Request and Delivery Protocols • Web client computers – Run software called Web client software or Web browser software • Web server computers – Run software called Web server software • Client/server architecture – Combination of client computers running Web client software and server computers running Web server software Electronic Commerce, Sixth Edition 21 Web Page Request and Delivery Protocols (continued) • Hypertext Transfer Protocol (HTTP) – Set of rules for delivering Web page files over the Internet • Uniform Resource Locator (URL) – Combination of the protocol name and domain name – Allows user to locate a resource (the Web page) on another computer (the Web server) Electronic Commerce, Sixth Edition 22 Electronic Mail Protocols • Electronic mail (e-mail) – Must be formatted according to a common set of rules • E-mail server – Computer devoted to handling e-mail • E-mail client software – Used to read and send e-mail – Examples include Microsoft Outlook and Netscape Messenger Electronic Commerce, Sixth Edition 23 Electronic Mail Protocols (continued) • Simple Mail Transfer Protocol (SMTP) – Specifies format of a mail message • Post Office Protocol (POP) – POP message can tell the e-mail server to • Send mail to a user’s computer and delete it from the e-mail server • Send mail to a user’s computer and not delete it • Simply ask whether new mail has arrived – Provides support for Multipurpose Internet Mail Extensions (MIME) Electronic Commerce, Sixth Edition 24 Markup Languages and the Web • Text markup language – Specifies a set of tags that are inserted into text • Standard Generalized Markup Language (SGML) – Older and complex text markup language – A meta language • World Wide Web Consortium (W3C) – Not-for-profit group that maintains standards for the Web Electronic Commerce, Sixth Edition 25 Development of Markup Languages Electronic Commerce, Sixth Edition 26 Standard Generalized Markup Language • Offers a system of marking up documents that is independent of any software application • Nonproprietary and platform independent • Offers user-defined tags • Costly to set up and maintain Electronic Commerce, Sixth Edition 27 Hypertext Markup Language (HTML) • Prevalent markup language used to create documents on the Web today • HTML tags are interpreted by a Web browser and are used by it to format the display of the text • HTML links – Linear hyperlink structures – Hierarchical hyperlink structures Electronic Commerce, Sixth Edition 28 Hypertext Markup Language (HTML) (continued) • Scripting languages and style sheets – Most common scripting languages • JavaScript, JScript, Perl, and VBScript – Cascading Style Sheets (CSS) • Sets of instructions that give Web developers more control over the format of displayed pages • Style sheet – Usually stored in a separate file – Referenced using the HTML style tag Electronic Commerce, Sixth Edition 29 Extensible Markup Language (XML) • Uses paired start and stop tags • Includes data management capabilities that HTML cannot provide • Differences between XML and HTML – XML is not a markup language with defined tags – XML tags do not specify how text appears on a Web page Electronic Commerce, Sixth Edition 30 Processing a Request for an XML Page Electronic Commerce, Sixth Edition 31 Intranets and Extranets • Intranet – Interconnected network that does not extend beyond the organization that created it • Extranet – Intranet extended to include entities outside the boundaries of an organization – Connects companies with suppliers, business partners, or other authorized users Electronic Commerce, Sixth Edition 32 Public and Private Networks • Public network – Any computer network or telecommunications network available to the public • Private network – A private, leased-line connection between two companies that physically connects their intranets • Leased line – Permanent telephone connection between two points Electronic Commerce, Sixth Edition 33 Virtual Private Network (VPN) • Extranet that uses public networks and their protocols • IP tunneling – Effectively creates a private passageway through the public Internet • Encapsulation – Process used by VPN software • VPN software – Must be installed on the computers at both ends of the transmission Electronic Commerce, Sixth Edition 34 VPN Architecture Example Electronic Commerce, Sixth Edition 35 Internet Connection Options • Bandwidth – Amount of data that can travel through a communication line per unit of time • Net bandwidth – Actual speed that information travels • Symmetric connections – Provide the same bandwidth in both directions • Asymmetric connections – Provide different bandwidths for each direction Electronic Commerce, Sixth Edition 36 Voice-Grade Telephone Connections • POTS, or plain old telephone service – Uses existing telephone lines and an analog modem – Provides bandwidth between 28 and 56 Kbps • Digital Subscriber Line (DSL) – Connection methods do not use a modem • Integrated Services Digital Network (ISDN) – Bandwidths between 128 Kbps and 256 Kbps Electronic Commerce, Sixth Edition 37 Broadband Connections • Operate at speeds of greater than 200 Kbps • Asymmetric digital subscriber (ADSL) – Transmission bandwidth is from 100 to 640 Kbps upstream and from 1.5 to 9 Mbps downstream • Cable modems – Provide transmission speeds between 300 Kbps and 1 Mbps • DSL – Private line with no competing traffic Electronic Commerce, Sixth Edition 38 Leased-Line Connections • DS0 (digital signal zero) – Telephone line designed to carry one digital signal • T1 line (also called a DS1) – Carries 24 DS0 lines and operates at 1.544 Mbps • Fractional T1 – Provides service speeds of 128 Kbps and upward in 128-Kbps increments • T3 service (also called DS3) – Offers 44.736 Mbps Electronic Commerce, Sixth Edition 39 Wireless Connections • Bluetooth – Designed for personal use over short distances – Low-bandwidth technology, with speeds of up to 722 Kbps – Networks are called personal area networks (PANs) or piconets – Consumes very little power – Devices can discover each other and exchange information automatically Electronic Commerce, Sixth Edition 40 Wireless Ethernet (Wi-Fi or 802.11b) • Most common wireless connection technology for use on LANs • Wireless access point (WAP) – Device that transmits network packets between Wi-Fi-equipped computers and other devices • Has potential bandwidth of 11 Mbps and a range of about 300 feet • Devices are capable of roaming Electronic Commerce, Sixth Edition 41 Wireless Ethernet (Wi-Fi or 802.11b) (continued) • 802.11a protocol – Capable of transmitting data at speeds up to 54 Mbps • 802.11g protocol – Has 54 Mbps speed of 802.11a – Compatible with 802.11b devices • 802.11n – Expected to offer speeds up to 320 Mbps Electronic Commerce, Sixth Edition 42 Fixed-Point Wireless • One version uses a system of repeaters to forward a radio signal from an ISP to customers • Repeaters – Transmitter-receiver devices (transceivers) • Mesh routing – Directly transmits Wi-Fi packets through hundreds, or even thousands, of short-range transceivers Electronic Commerce, Sixth Edition 43 Cellular Telephone Networks • Third-generation (3G) cell phones – Combine latest technologies available today • Short message service (SMS) – Protocol used to send and receive short text messages • Mobile commerce (m-commerce) – Describes the kinds of resources people might want to access using wireless devices Electronic Commerce, Sixth Edition 44 Internet2 and the Semantic Web • Internet2 – Experimental test bed for new networking technologies – Has achieved bandwidths of 10 Gbps and more on parts of its network – Used by universities to conduct large collaborative research projects Electronic Commerce, Sixth Edition 45 Internet2 and the Semantic Web (continued) • Semantic Web – Project by Tim Berners-Lee – If successful, it would result in words on Web pages being tagged (using XML) with their meanings • Resource description framework (RDF) – Set of standards for XML syntax • Ontology – Set of standards that defines relationships among RDF standards and specific XML tags Electronic Commerce, Sixth Edition 46 Summary • TCP/IP – Protocol suite used to create and transport information packets across the Internet • POP, SMTP, and IMAP – Protocols that help manage e-mail • Languages derived from SGML – Hypertext Markup Language (HTML) – Extensible Markup Language (XML) Electronic Commerce, Sixth Edition 47 Summary (continued) • Intranets – Private internal networks • Extranet – Used when companies want to collaborate with suppliers, partners, or customers • Internet2 – Experimental network built by a consortium of research universities and businesses Electronic Commerce, Sixth Edition 48