Group 6 Member:蘇冠穎 程弘棋 劉庭妤 Contents Background History Mission & Vision Stratagies News IFE & EFE Why the company named Vodafone? Voice Data F one Ph Vodafone Background • Vodafone is one of the world’s largest mobile companies providing a wide range of services, including voice, messaging, data and fixed broadband Nearly oneemploy trillion minutes of calls were and Voice • We have over 404 million customers, over 86,000 people our networks last year operate in over 30 countries carried across over 5 continents We sent over 320 billion text, picture, music • We have aMessage 45% share n Verizon in the last USAyear andWireless video messages Over 216 petabytes of data were sent across Data • We have over 238,000 base station sites and over 14,000 Vodafone stores our networks last year (enough data for 2.8 around the world trillion emails) Fixed We serve over 6 million customers across 15 markets Other service revenue Includes business managed services and MVNOs History Awarded UK’s first mobile license Acquisition of Mannesmann AG, acquiring businesses in Germany and Italy and increasing our holding in SFR Merger with AirTouch Communications, creating the largest mobile business in the world Verizon Wireless pays $10bn dividend, £2.9bn received by Vodafone Entered the markets abroad like India , Australia , Germany and Italy. Disposal the interests in some markets like Japan and China. Misson & Vision “Power to you “ is the slogan of the Vodafone. To enrich our customer's lives through the unique power of mobile communication Misson & Vision Passion for Customers • Our customers have chosen to trust us. In return, we must strive to anticipate and understand their needs and delight them with our service. Passion for our People • Outstanding people working together make Vodafone exceptionally successful. Passion for Results • We are action-oriented and driven by a desire to be the best. Passion for the World Around Us • We will help people of the world to have fuller lives – both through the services we provide and through the impact we have on the world around us. Strategy analysis • Mergers and acquisitions • Vodafone established alliances with the mainly local communication companies all over the world, and providing customers international roaming services, while Vodafone’s products and services will be introduced to these countries. EX: Cytamobile → Cytamobile-Vodafone Expand their territory, broaden the brand and increase the revenue with little capital. Strategy analysis • Enlarge and Integrate the brand • Vodafone believed that unifying the brand can greatly improve the global visibility and increase the brand value, but also maximize the overseas investment which will help Vodafone to promote the global business and increase users’ loyalty. Change the name: Italy Omnitel → VodafoneItaly Germany D2→Vodafone Germany Strategy analysis • Sale the non-core assets • Vodafone‘s business main purpose is to develop mobile communications services industry, so they sale some non-mobile business assets to reduce the company’s debt ratio, avoid financial difficulties due to the rapid expansion and the purchase of 3G licenses. Ex : Sale the Orange to France Telecom News • Verizon Reaches Agreement To Acquire Vodafone's 45 Percent Stake In Verizon Wireless For $130 Billion (2013/9/1) • AT&T could buy Europe's biggest mobile phone network (2013/11/2) IFE Analysis Strengths Weight Rating Weighted score Wide network coverage 0.15 4 0.6 Large customer base 0.15 4 0.6 One of the largest Telecom operator in the world 0.1 4 0.4 Low cost 0.1 4 0.4 High brand visibility 0.05 3 0.15 Low debt 0.1 4 0.4 Network infrastructure 0.05 3 0.15 Negative return on assets (ROA) 0.1 2 0.2 High level of customer churn rate 0.1 1 0.1 US business not nearly as strong as European 0.1 2 0.2 Weaknesses Total Weighted Score 3.2 EFE Analysis Opportunities Weight Rating Weighted Score increasing demand for mobile services in emerging markets 0.25 4 1 major advancements in mobile network technology 0.15 3 0.45 The growth of E-commerce 0.05 1 0.05 Growing demand for high speed data 0.10 2 0.2 Global economic depression 0.20 4 0.8 New competitors(low or no-capital operators) 0.05 1 0.05 market saturation in developed countries 0.10 2 0.2 raise awareness of Customer experience 0.10 2 0.2 Threats Total Weighted Score 2.95