ShopKeeper Product Overview

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Welcome to ShopKeeper!
ShopKeeper was designed from the
ground up to manage your entire fleet
maintenance operations … from 1
user to 100, including full security
features that manage user-level access.
Companies with multiple divisions
and site locations can manage fleet
operations from a centralized database
server over a corporate network.
Customized management reports can
be generated and distributed via email
to key personnel.
ShopKeeper System Overview
Visibility. ShopKeeper equips organizations with the tools to manage asset ownership and maintenance
activities. By capturing and analyzing fleet transactions, ShopKeeper provides users with complete
visibility of maintenance costs, service records, scheduled services and productivity benchmarks.
Simplicity. Summary and detail vehicle performance and histories are available on screen for quick
reference and decision-making. No need for pages of printed reports to find the information you need.
Cleared users can access data from all locations on any networked computer.
Technology. The system is relies on a familiar Microsoft Windows interface and is built on a scalable
platform to grow with your business. It is network-ready, easy-to-use and takes advantage of new
technology and communications. Multiple users, divisions and sites within one organization may be
efficiently managed over a corporate network with a central ShopKeeper server.
Capability. The ShopKeeper Fleet Maintenance System provides users with advanced business process
and analysis resources. The system models the fleet management workflow of your company and records
each transaction for powerful reporting functionality.
Future. This system represents the future direction of development resources for transportation and
supply chain back-office applications. The Microsoft Windows interface, networking and internet
capabilities are each a factor in the product design.
Simplify User Navigation
The ShopKeeper user
interface is an easy-to-use
Microsoft Windows GUI that
provides quick access to
system functions via familiar
Explorer style navigation.
New personnel will find the
system intuitive and will be
up to speed quickly.
Networked personal
computers in the shop give
mechanics the ability to
quickly reference a vehicle’s
maintenance history and
specifications.
Profile Fleet Operations
ShopKeeper maintains
operations profiles for
vehicles, vendors and
employees. Fleet profiles
provide detailed
information about each
vehicle’s specifications,
cost and productivity, and
maintenance transaction
history. This data is
available to users on-line
for quick reference and
via management reports.
Changes in any profiles
are immediately available
and incorporated into
system and report
information.
Monitor Vehicle Usage
ShopKeeper stores
periodic vehicle readings
for fleet monitoring
purposes in the energy
sector. Odometer
readings, fuel consumed,
brake measurements, and
tire tread depth can be
efficiently entered and
integrated into a
scheduled maintenance
planning and safety
program.
Customize Maintenance Workflow
ShopKeeper gives you the ability to manage maintenance events in a variety of ways
Parts Used/Purchased
The ShopKeeper Fleet Maintenance System will allow companies that manage parts and labor separately
to quickly enter parts used and/or purchased for vehicle service.
Shop Labor
Shop mechanic time cards may be entered and managed by the system to account for each employee’s full
workday.
Internal Work Orders
Companies that manage fleet maintenance by internal work orders may use the system to create parts and
labor service transactions for the shop.
Outside Repair Orders
ShopKeeper allows users to manage parts and labor repairs at outside vendors as service orders.
Purchase Orders
The control of a purchase order system is provided by ShopKeeper to tightly manage the parts
procurement process.
Record Maintenance Transactions
ShopKeeper manages maintenance
transactions to match your business
operations. Parts used and
purchased for a vehicle may be
stored along with the cost, vendor,
and accounting period.
Both scheduled maintenance and
repair labor transactions may be
recorded using ShopKeeper’s
mechanic time card system, which
eliminates the gaps associated with
shop overhead costs.
Manage Service Orders
For companies that rely
on work orders or outside
repair services,
ShopKeeper delivers.
Service order
management
functionality for both
internal and external jobs
are included with the
system for greater
process flexibility and
control.
Track Purchasing and Inventory
ShopKeeper includes a
parts inventory database
that tracks stock levels
and notifies users of
reorder points and
quantities. Parts
purchasing may be
captured through the
system’s purchase order
functionality for
complete parts and
vendor management.
Schedule Maintenance Events
ShopKeeper includes
common scheduled
maintenance and inspection
service packages for
vehicle groups and allows
users to create their own.
The packages can be
assigned for specific time,
distance or engine-hours
frequencies. ShopKeeper
will automatically highlight
which vehicles are due
maintenance in the near
future and what service is
required.
Access Reference Information
ShopKeeper maintains
standard reference
databases for user’s
convenience. Work codes,
parts codes and aliases,
and vehicle to-do notes
are just some examples.
Users may also create
scheduled maintenance
and documentation plans
for vehicle groups. The
system will automatically
report those with
upcoming scheduled
service due.
Simplify Record Keeping
ShopKeeper provides users
with immediate access to
detailed maintenance
histories for fleet assets. All
transactions may be
captured and recorded,
including repairs,
preventive services,
regulatory inspections and
administrative details. So
records are organized and
available when you need
them for reference and
analysis.
Measure Vehicle Productivity
ShopKeeper’s maintains
each vehicle’s delivery
history for measurement
purposes. Fleet cost-permile and cost-per-unit
delivered reports are
available at the divisional,
departmental and vehicle
level for user defined time
periods. ShopKeeper
allows management to
monitor fleet maintenance
costs and productive
service utilization.
Enhance Management Information
ShopKeeper’s extensive
management reporting capabilities
provide critical operational and
tactical information for decisionmaking. In addition to detailed
maintenance histories, divisional
fleet cost and productivity
summaries are provided for
management. The powerful
reporting capabilities create multiperiod comparisons and cross
reference vehicles, vendors,
mechanics, drivers, and categories.
ShopKeeper includes over 20
reports for the fleet, maintenance
transactions, scheduled service,
inventory and reference and offers
users extensive parameter
selections for flexibility.
ShopKeeper System Summary
ShopKeeper Fleet Maintenance System
Gain control of your fleet operations
Designed by transportation and technology veterans,
ShopKeeper gives you the power to:
• Measure your fleet expenses including parts, labor, and service at the transaction level.
• Monitor the cost and delivery service performance of your fleet operations.
• Plan improvement in fleet expense and asset productivity.
Implementing ShopKeeper for your fleet operations gives you the
ability to manage this critical business asset.
For more information, contact us at:
info@gocogent.com
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