Jay J. Davis Territory Alliance Manager 360-831-7055 jay.davis@ncr.com EMV – What you need to know… Agenda EMV Announcement What is EMV? What changes will happen? Who are the players in EMV? Benefits and the Business Drivers? EMV at a Global Level 3 Types of EMV EMV Approval Levels Future of EMV Next Steps and Implementation Considerations Resources NCR Confidential The announcement… NCR Confidential What is EMV ? EMV is a set of specifications defined by E U R O PAY International EMV Specifications are now owned by…… Formed in February 1999 to manage, maintain and enhance EMV Specifications www.emvco.com Now also… NCR Confidential What’s going to change? Hardware Consumer Cards Software Back end/Host NCR Confidential Who are the Players in EMV? EMVCo. They set the EMV standards. The Brands (Visa, Mastercard, Amex, Etc…) All have slightly different approval processes that must be certified. The Networks A new update in software will be required to implement EMV. This is called Level 2. All new software updates must be certified through the networks. ATM Hardware and Software Provider Will supply hardware (level 1) and software (level 2) NCR Confidential Benefits and Business Drivers Reduce Fraud using a Smart Card Replacement of Magnetic Cards with Smart Cards Optimize process Both from the back end and customer facing end Innovation Consumers will demand the convenience and speed Global Presence Fraud will migrate to regions with no EMV NCR Confidential Security: Mag Stripe VS Chip and Pin Magnetic Stripe Reader Chip and Pin 3 Tracks of Personal Information Microprocessor Chip • Doesn’t require power or PIN to access card data • Secure: Can’t access chip without power and pin • Limitations when traveling abroad • Consistency across the world • Financial Institution can lose $50,000 for one fraudulent attack of an ATM. • France saw 80% reduction in Fraud • Holds more data • Limitation of 3 track technology NCR Confidential Global Presence NCR has learned ‘Best Practices’ from our global implementation NCR Confidential 3 Types of EMV Chip and Pin Chip and Pin NFC-Mobile Wallet Contactless Contactless NFC-Mobile Wallet NCR Confidential Smart Card Contacts Smart Card Chip (Microprocessor) 54 mm Magnetic Stripe (back of the Card) Embossing Area 86 mm NCR Confidential EMV Approval Levels VISA/MasterCard “Network Certification” (Bank/Acquirer) “EMVCo Level 2 Approval” (SW Provider) “EMVCo Level 1 Approval” (HW Provider) Acquirer (Host) MasterCard D/C VISA D/C Terminal Application EMVCo Application Kernel HW & Platform NCR Confidential VISA/ MasterCard “Acquirer Brand Approval” (Bank/ Acquirer) Are you Hardware (level 1) Compliant? NCR’s Level 1 Status Other ATM Provider’s • Ask if they have deployed any smart card readers. • All SelfServ delivered in 2011 have EMV Hardware. • Ask if they plan to provide upgrade kits for motorized or dip. • For Dip Card readers have been shipped past several years on Personas and SelfServ • For Motorized it has been an optional feature for Personas and SelfServ NCR Confidential EMV Software Compliance Steps (level 2) NCR’s Plan The Facts: US Software has not required the EMV kernel previously. Steps of Engagement: 1.) Make sure hardware is EMV compliant 2.) Contact your local Professional Service resource 3.) Develop an EMV Requirements & Implementation Document with the FI 4.) PS will engage engineering to develop a kernel for specific software platform 5.) PS resource will work with Networks to certify your software kernel. 6.) Networks will work to approve the requested brands. Some things to know: 1.) First come first serve w/Networks 2.) Complex process…so get started early! NCR Confidential Future of EMV- Mobile Wallet NFC Security PIN Encrypted & secured within close proximity Loyalty Can store all of your loyalty cards and coupons Bye Bye Paper Receipts Ability to download digital receipts onto your phone Convinience All your cards in one compact, organized place Sources: Gartner Research Firm 2011 Datamonitor Research Firm 2011 NCR Confidential Next Steps and Implementation Considerations Training and Acceptance Test and Pilot Design and Build Stage Planning: Formally Define Requirements NCR Confidential Helpful Resources EMV Official Guide http://www.emvco.com/best_practices.aspx?id=217 YouTube EMV Webinar by Smart Card Alliance http://www.youtube.com/watch?v=3nUz1kIlQyk NCR Confidential Questions? NCR Confidential Jay J. Davis Territory Alliance Manager jay.davis@ncr.com Thank You!