Youth and Adult Literacy
Directory for Burnaby
August 2013
Table of Contents
(Use CTRL + click on Windows & command + click on Mac to follow hyperlink.)
Literacy Now Burnaby ........................................................................................................... 3
Big Sisters of BC Lower Mainland ........................................................................................... 4
Burnaby Community Services ................................................................................................ 5
Burnaby Family Life ............................................................................................................... 6
Burnaby Multicultural Society ............................................................................................... 7
Burnaby Public Library........................................................................................................... 8
Burnaby Youth Hub ............................................................................................................... 9
Cameray Child and Family Support Services: Parent Support Program .................................. 10
Capilano University ............................................................................................................. 11
Collège Éducacentre College ................................................................................................ 12
Community and Continuing Education (CCE) Burnaby School District ................................... 13
Community Centred College for the Retired ......................................................................... 14
Douglas College ................................................................................................................... 15
Douglas College I-CARE ........................................................................................................ 16
Down Syndrome Research Foundation (DSRF) ..................................................................... 17
Faculty of Education, SFU .................................................................................................... 18
Family Services of Greater Vancouver (New Westminster) ................................................... 19
Friends of Simon Tutoring Project ........................................................................................ 20
Frontier College ................................................................................................................... 21
GT Hiring Solutions .............................................................................................................. 22
MOSAIC............................................................................................................................... 23
MOSAIC – North Burnaby Learning Centres.......................................................................... 24
Neil Squire Society............................................................................................................... 25
Rotary Club of Burnaby – Deer Lake ..................................................................................... 26
REACH Community Health Centre ........................................................................................ 27
SkillPlan ............................................................................................................................. 28
South Burnaby Neighbourhood House CALP ....................................................................... 29
S.U.C.C.E.S.S (Burnaby) ....................................................................................................... 30
S.U.C.C.E.S.S. (Vancouver) ................................................................................................... 31
Vancouver Community College ............................................................................................ 32
YMCA .................................................................................................................................. 33
Literacy Now Burnaby
Literacy is much more than reading and writing. It includes the ability to
communicate, use technology and participate in society. Improved literacy
skills contribute to better health, job opportunities and participation in
society.
Literacy Now Burnaby is part of a province-wide network of 102 Community
Literacy Task Groups supported by a Literacy Outreach Coordinator. The
groups are funded and supported by Decoda Literacy Solutions to create
awareness of the importance of literacy and to increase local literacy
activities through collaborative community planning.
The Burnaby Literacy Now committee was formed in 2007 to promote
literacy as a foundation for all learning. “Putting the Pieces Together, A
Community Literacy Plan for Burnaby” was completed based on extensive
community consultation by the committee.
Literacy Now Burnaby is committed to building and enhancing literacy
services, programs and networks in Burnaby. Key activities include
collaboration with community agencies to provide literacy planning and
implementation.
Literacy Now events and workshops aim to make it easier for community
partners to work together to better serve their clients. This directory was
produced as a result of the March 14, 2013 Literacy Forum.
All community groups and interested individuals are welcome to attend
Literacy Now Burnaby meetings and events.
Literacy Now Burnaby
c/o 6100 Willingdon Avenue, Burnaby, B.C.
V5H 4N5
For more information, contact:
Susan Cathcart, Literacy Outreach Coordinator
Phone: 604-985-7801
Email: susan_c@telus.net
Website: www.literacynowburnaby.com
Page 3
Big Sisters of BC Lower Mainland
Address:
34 East 12th Avenue
Vancouver, B.C. V5T 2G5
Phone:
604-873-4525 ext. 310
Email:
ichiang@bigsisters.bc.ca
Website:
www.bigsisters.bc.ca
Contact Person and Phone #:
Ivy Chiang
Services Offered:
The Study Buddy Mentoring program nurtures the self-esteem of girls by
matching them with volunteers who offer them educational support. This
program is for girls, ages 7 to 17, who need academic assistance and
cannot access other tutoring services due to financial constraints.
The Study Buddy Mentoring program requires one tutoring session per
week (1 hour) and a minimum 6 month commitment. Sessions take place at
a mutually-agreeable location (e.g. a library) after school or on weekends.
The program strives to do the following:
• provide an academic role model to girls and young women (ages 7-17);
• increase educational performance;
• promote the importance of staying in school and increase school
attendance;
• enhance educational goal setting; and
• decrease disruptive behaviour in school.
Page 4
Burnaby Community Services
Address:
2055 Rosser Avenue
Burnaby, B.C.
Phone:
604-299-5778
Fax:
604-299-3755
Email:
info@burnabycommunityconnections.com
Website:
www.burnabycommunityconnections.com
Contact Person and Phone #:
Marney Godkin
604-299-5778 Ext. 28
Services Offered:
Burnaby Community Services provides information on community
resources to clients by email, phone or in person. Our organization also
produces a number of publications for families of young children, seniors
and those affected by homelessness. To receive copies, please contact our
office or see our website for more information.
We also provide help to clients of low income with these programs:
 Burnaby Christmas Bureau - Burnaby families of low income or on
income assistance can register to receive gifts during the holiday
season. Seniors may also apply for a Seniors Hamper.
 Burnaby Camping Bureau - Burnaby families of low income can
register to receive summer camp subsidies for their children.
 Burnaby Parks, Recreation and Cultural Services Recreation Credit
Program - Burnaby families and individuals with low income may qualify
for “credits” to be used at Burnaby recreation facilities.
Page 5
Burnaby Family Life
Address:
#102 - 2101 Holdom Avenue
Burnaby, B.C. V5B 0A4
Phone:
604-659-2200
Fax:
604-299-9731
Email:
kcamara@burnabyfamilylife.org
Website:
www.burnabyfamilylife.org
Contact Person and Phone #:
Katalin Camara
kcamara@burnabyfamilylife.org
Services Offered:
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Parent-Child Mother Goose Program
Parent-Child Mother Goose Program PLUS
Family Drop-In Programs
ELSA licenced Childminding Programs
Baby and Me Second Stage Program
Page 6
Burnaby Multicultural Society
Address:
6255 Nelson Avenue
Burnaby, B.C.
Phone:
604-431-4131
Fax:
604-431-4137
Email:
info@thebms.ca
Website:
www.thebms.ca
Contact Person and Phone #:
Rana Dhatt
604-431-4131 Ext. 24
Services Offered:
 ESL Conversation Classes - Literacy classes for seniors who have a
few listening and speaking skills in English and cannot read or write
English. Seniors learn Basic English and we offer for some literacy
activities (e.g. free food and prizes).
 ESL Basic computer classes - Classes that provide instruction for
using the Internet for communications, finding and sharing information,
and creating and sharing pictures.
 ESL Walk and Talk - Seniors go out for a walk and talk about their
surroundings. They talk about things they see, sounds they hear, things
they smell and objects they can feel. This program increases their
speaking, listening, pronunciation and vocabulary skills.
 ESL Sing-along Classes - These classes encourage learning patterns
of words and are connected to language skills.
Page 7
Burnaby Public Library
Address:
Bob Prittie Metrotown Branch
6100 Willingdon Avenue
McGill Library Branch
4595 Albert Street
Tommy Douglas Library Branch
7311 Kingsway
Cameron Library Branch
9523 Cameron Street
Phone:
604-436-5400
Email:
bpl@bpl.bc.ca
Website:
www.bpl.bc.ca
Contact Person and Phone #:
Yail Waisman, Reference Librarian
604-436-5400
Services Offered:
We provide collections of books and materials for all ages, including
specialized Adult Literacy Collections.
Libraries have free computers for public use and free computer
workshops.
Adult library programs include tours and workshops on employment, and
information sessions on government programs and small business.
There are also newcomer programs including citizenship test preparation
workshops and ESL conversation circles.
Page 8
Burnaby Youth Hub
Address:
4750 Imperial Street
Burnaby, B.C.
Phone:
604-569-0951
Fax:
604-569-0952
Email:
youthhub@burnabyyouthhub.org
Website:
www.burnabyyouthhub.org
Contact Person and Phone #:
Janet Goosney
604-569-0951
Services Offered:
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Attachment-based program for caregivers
Counselling services
Support for individual youth and families
Educational program
LGBT group
Multicultural youth program
Peer mentorship training
Restorative Justice Program
Self-esteem program for girls
Support for individual youth and families
Support for young parents
Support for refugee youth
Tutoring and mentoring for Afghan youth
Young Women Civic Leaders group
Youth clinic
Youth voice
Page 9
Cameray Child and Family Support Services: Parent Support Program
Address:
#203 – 5623 Imperial Street
Burnaby, B.C.
Phone:
604-436-9449
Email:
cameray2@telus.net
Website:
www.cameray.ca
Contact Person and Phone #:
Stefanie Conte
604-436-9449 ext. 31
Services Offered:
Our program provides daily parent-child interactive and parent psychoeducational groups.
We also provide individual support services for parents.
All families in the program must have at least one child under the age of 5
and live in either Burnaby or New Westminster.
Page 10
Capilano University
Address:
2055 Purcell Way
North Vancouver, B.C. V7J 3H5
Phone:
604-990-7844
Email:
lkozak@capilanou.ca
Website:
www.capilanou.ca
Contact Person and Phone #:
Leslie Kozak
Services Offered:
The Employment Skills Access Program provides free training to eligible
individuals through Continuing Education under the following areas:
 Bar, Wine Service Industry
 Retail and Hospitality; Customer Service
 Warehousing and Business and Culture for foreign-trained Professionals
CapU also has ESL programs and programs for persons with disabilities.
Call 604-990-7891 to get more information.
Page 11
Collège Éducacentre College
Address:
896, West 8th Avenue
Vancouver, B.C. V5Z 1E2
Phone:
604-708-5100
Email:
info@educacentre.com
Website:
www.educacentre.com
Contact Person and Phone #:
Services Offered:
 ELSA for francophones/francophiles: A free program aimed at
permanent residents or refugees of Francophone origin or sharing
affiliation with the francophone community. Currently we offer levels 1-5.
Students depending on transit are entitled to bus tickets or bus passes
for a subsidised cost. By joining Educacentre for ELSA, clients have a
great opportunity to connect with francophone resources which
facilitates their settlement in B.C.
 Family Literacy (French): A free program for immigrant families where
participants with good speaking skills (in French) have the opportunity to
work with an Instructor and develop their reading and writing skills.
The program also teaches basic computer skills to help participants in
their careers after completing the program.
 GED (in French) : High School Diploma in French with training on
resumé writing, interview skills and the job market.
Page 12
Community and Continuing Education (CCE)
Burnaby School District
Address:
5325 Kincaid Street
Burnaby, B.C. V5G 1W2
Phone:
604-296-6901
Email:
burnabycce@sd41.bc.ca
Website:
www.burnabycce.ca
Contact Person and Phone #:
Foundations Program –
Linda Ohashi – 604-296-6901
ELSA and High School Completion
604-296-6901
Services Offered:
 Literacy Foundations courses in English, Mathematics, Socials and
Computer studies for students who need these skills, and /or to upgrade
basic skills to be successful in coursework required for grades 10, 11,
and 12. Literacy Foundations courses are open to Canadian citizens,
permanent residents and Convention refugees and are tuition-free for
most students.
 High school completion courses for students who wish to complete
either the 80 credit, 2004 graduation program or the Adult Graduation
program. High School Completion courses are open to Canadian
citizens, permanent residents and Convention refugees and are tuitionfree for most students.
 ELSA (English Language Services for Adults) for newcomers to Canada.
This is the starting point for students whose first language is not English.
ELSA is open to permanent residents or Convention refugees who are
17 years or older.
We also offer vocational and training programs.
Page 13
Community Centred College for the Retired
Address:
6650 Southoaks Crescent
Burnaby, B.C.
Phone:
604-517-8732
Fax:
Email:
cccr@telus.net
Website:
www.cccrburnaby.org
Contact Person and Phone #:
Rosemary Cooke
604-436-4045
Services Offered:
 ESL
 Creative Writing
 Beginner computer courses, e.g., Introduction to Windows, Email, etc.
We have a large variety of courses and workshops for seniors including
courses in the following subjects: languages, computers, music, art and
crafts, and genealogy.
Page 14
Douglas College
Address:
700 Royal Avenue
New Westminster, B.C.
Phone:
604-527-5416 Ext. 2
Fax:
604-527-5095
Email:
smitshoekm@douglascollege.ca
Website:
www.douglascollege.ca
Contact Person and Phone #:
Marilyn Smitshoek
604 527-5461
Services Offered:
English and Math upgrading classes from fundamental level to college
entry levels. This class is for a variety of learner levels.
The I-CARE volunteer tutoring program matches tutors with literacy
students to give them one-on-one support.
A library of literacy materials is available for tutors and students.
A newsletter is published about eight times year and sent to students and
tutors. The Westcoast Reader is sent to them each time as well.
The college also offers counseling services, and sign language interpreters
for hearing impaired students.
I-CARE has some small bursaries to assist students with bus fare, eye
glasses, and grocery gift cards twice a year.
A celebration for tutors and students is held at Christmas and in spring.
At the spring dinner, we publish a book of student writing and honour the
work of tutors and students.
Page 15
Douglas College I-CARE
Address:
700 Royal Avenue
New Westminster, B.C.
Phone:
604-527-5400
Email:
htaylo12@douglascollege.ca
Website:
www.douglas.bc.ca/visitors/icare.html
Contact Person and Phone #:
Hope Taylor, Coordinator
604-527-5409
Services Offered:
 free tutoring for English-speaking adults
 a trained tutor and the resources of Douglas College
 an initial interview to assess your reading, writing and spelling skills
 personalized learning programs
 learning tailored to individual needs and goals
 on-going support from I-CARE personnel
 tutoring sessions in comfortable, private surroundings
 confidentiality
We provide bus tickets to learners who can't afford transportation to our
services.
We provide grocery store gift cards once in the fall and once in the winter
semester to learners who need help.
We help to pay for reading glasses.
Page 16
Down Syndrome Research Foundation (DSRF)
Address:
1409 Sperling Avenue
Burnaby, B.C. V5B 4J8
Phone:
604-444-3773
Email:
pat@dsrf.org
Website:
www.dsrf.org
Contact Person and Phone #:
Pat Hanbury
604-444-3773
Services Offered:
 One-to-one reading instruction through BC-certified teachers using
materials and strategies individualized to the learner. The one-to-one
programs serve students age 3 to adult.
 Research and best practice knowledge related to Down syndrome and
other developmental disabilities.
 Small group adult programs that focus on reading and communication
skills as well as programs related to budgeting, money math, social
communication and community navigation.
 Speech and language development is also a main area of expertise for
our centre and we work one-to-one with students from age 3 to adult.
 Workshops on topics related to reading and language development.
Website resources:
 Successful Strategies for Beginning Readers with Down Syndrome
video
 More Successful Strategies: Developing Auditory Working Memory,
Phonological Awareness and Phonics video
 Developing Phonics Skills, Reading Fluency and Comprehension video
DSRF also has a large resource library of materials for parents and
educators as well as staff that are available for consultation.
Page 17
Faculty of Education, SFU
Address:
8888 University Way
Burnaby, B.C.
Phone:
778-782-8882
Email:
sksmythe@sfu.ca
Website:
www.educ.sfu.ca
Contact Person and Phone #:
Suzanne Smythe
778-782-8882
Services Offered:
The Faculty of Education works closely with local community literacy
organizations.
We support and promote literacy education in the Lower Mainland through
partnerships, research, and professional development and training for
literacy educators.
We are members of the Burnaby Now Literacy Roundtable and the
Downtown Eastside Literacy Roundtable.
We offer a Certificate in Literacy Instruction and a Post-Baccalaureate
Diploma in Adult and Community Literacy Education.
Page 18
Family Services of Greater Vancouver (New Westminster)
Address:
300-321 Sixth Street
New Westminster, B.C. V3L 3A7
Phone:
604-525-9144
Fax:
604-524-9455
Email:
psteiner@fsgv.ca
Website:
www.fsgv.ca
Contact Person:
Patricia Steiner
Services Offered:
 ESL Parenting for Moms and Caregivers
 ESL and Health Literacy for Grandparents
 ESL Conversation Circles (in partnership with New Westminster Public
Library)
 Single Mothers’ Support Group on Wednesdays 5:30 – 7:30 p.m.
 Two Community Kitchens at various times and locations in New
Westminster
The above programs are located close to the Edmonds area and serve
many Burnaby residents.
Family Services also offer counselling and a variety of other services that
are available for residents of Burnaby and New Westminster.
Page 19
Friends of Simon Tutoring Project
Address:
Room #8562 Faculty of Education
Simon Fraser University
8888 University Drive
Burnaby, B.C. V5A 1S6
Phone:
778-782-7342
Fax:
778-782-4576
Email:
fosimon@sfu.ca
Website:
www.educ.sfu.ca/content/sfu/education/centers/fostutor/fostutor.html
Contact Person and Phone #:
Angela Flumerfelt
778-554-9995
Services Offered:
We provide free after school tutoring and homework help in designated
sites for newcomer students ages 6-15 years.
Our tutors are trained and screened SFU students who come from a variety
of disciplines and backgrounds.
Page 20
Frontier College
Address:
1001 Cotton Drive
Vancouver, B.C. V5L 3T4
Phone:
604-713-5848
Fax:
Email:
btaylor@frontiercollege.ca
Website:
www.frontiercollege.ca
Contact Person and Phone #:
Briony Taylor
604-713-5348
Services Offered:
 Free tutoring to all ages in any literacy discipline in many locations,
delivered by trained volunteers.
 Online tutoring for adults from home via Virtual Learning Portal.
 Skills upgrading, ESL turoring, Aboriginal Summer Literacy Camps,
summer reading tents.
Page 21
GT Hiring Solutions
Address:
6th Floor, 1901 Rosser Avenue
Burnaby, B.C. V5C 6S3
Phone:
604-292-3014
Fax:
604- 451-4596
Email:
K.Darcey@GTHiringsolutions.ca
Website:
www.gthiringsolutions.ca
Contact Person and Phone #:
Kim Darcey, Work BC
Employment Service Center Manager
Services Offered:
Employment assistance services include:
 Assistance with resume development
 Interview preparation, job search assistance
 Career exploration and other employment assistance
If they meet particular criteria, clients are also offered access to:
 the comprehensive job search centre
 short-term training
 long-term skills development
 self employment assistance
Page 22
MOSAIC
Address:
5902 Kingsway
Burnaby, B.C.
Phone:
604-438-8214
Email:
elam@mosaicbc.com
Website:
www.mosaicbc.com
Contact Person and Phone #:
Eris Lam
604-254-9626 ext. 255
Services Offered:
Free settlement services for newcomers with Permanent Resident status in
a variety of languages. Services include:
• Computer classes, field trips and English conversation classes for
newcomer seniors.
• One-on-one meetings and case management with newcomers to
answer questions, make referrals to relevant services, and to create a
settlement plan.
• Workshops on topics, such as citizenship, orientation to BC, transit, job
search skills, parenting, etc. in English or with first language support.
Workshops may be delivered to newcomer groups, such as ELSA
classes on request at no cost.
• Free tax clinic for low income newcomers.
We are also able to provide referrals to the Moving Ahead program which
provides settlement services for vulnerable newcomer populations.
Page 23
MOSAIC – North Burnaby Learning Centres
Address:
103-4181 Hastings St. Burnaby V5C 2J3
101-1899 Willingdon Ave. Burnaby V5C 2T1
Phone:
604-630-1070
Fax:
604-630-1071
Email:
nblc@mosaicbc.com
Website:
www.mosaicbc.com
Contact Person and Phone #:
Mark Batt
604-630-1070
Services Offered:
 ELSA Program (English Language Service for Adults) From Literacy to
Level 5 - Free for New Immigrants and Refugees (Must be Permanent
Resident)
 Settlement Programs (can be provided in first language)
 Employment Programs (For English levels 4 & 5)
Page 24
Neil Squire Society
Address:
220 – 2250 Boundary Road
Burnaby, B.C. V5M 3Z3
Phone:
604-473-9363
Fax:
604-473-9364
Email:
chrisw@neilsquire.ca
Website:
www.neilsquire.ca
Contact Person and Phone #:
Christine Wright
Services Offered:
Employ-Ability - aimed at preparing participants with physical disabilities
for future employment opportunities, providing a unique learning
opportunity within a flexible and supportive environment.
Computer Comfort offers one-on-one computer tutoring for persons with
physical disabilities at no cost in a supportive, client-centered environment;
a refurbished donated computer for the home, if needed; and ongoing
technical support.
Distance Computer Comfort is our Computer Comfort Program available
online anywhere in Canada. Tailoring to individuals with disabilities all
across Canada, it allows for a flexible learning schedule without having to
leave the comfort of your own home.
Page 25
Rotary Club of Burnaby – Deer Lake
Address:
c/o 7755 Government Road
Burnaby, B.C. V5A 2C7
Phone:
604-420-0038
Fax:
604-420-9540
Email:
jfroese@telus.net
Website:
www.rotaryburnabydeerlake.org
Contact Person and Phone #:
Janice Froese
604-420-0038
Services Offered:
In 1985, Rotary declared basic literacy to be a pre-condition to the
development of peace. Through this organizational emphasis, more than
half the world’s 34,000 Rotary clubs address the full range of literacy and
mathematical challenges for primary, vocational, and adult learners as well
as teacher training.
In Rotary District 5040 many Rotary clubs have relationships with DECODA
Literacy Solutions, Computer Assisted Literacy Solutions and the BC
Government House initiative to bring books to remote and isolated
communities throughout B.C.
The Rotary Club of Burnaby - Deer Lake
 provides new books to all children at a Burnaby Community School;
 offers post secondary school scholarships to Burnaby grade 12
students;
 takes part in reading to primary school aged children;
 participates in the CALP program; and
 helps with the loading and funding of containers of used books and
computers to international schools in developing countries.
Page 26
REACH Community Health Centre
Address:
1145 Commercial Drive
Vancouver, B.C. V5L 3X3
Phone:
604-254-6468
Fax:
604-254-1079
Email:
isebyeza@reachcentre.bc.ca
pdabiri@reachcentre.bc.ca
Website:
www.reachcentre.bc.ca
Contact Person and Phone #:
Ilyambabazi Sebyeza
778-997-4379
Services Offered:
The Homework Club for kindergarten to secondary school students.
#600 (in building 6) - 7434 Kingsway
Tuesday, Wednesday, Thursday - 4 to 6 p.m.
The majority of our tutors are from the Friends of Simon SFU program.
We also have support from the Frontier College literacy program, and other
professional individuals with skill in literacy education.
The African and Middle Eastern Women's English Literacy Program
Edmonds Community Centre
Friday - 1 to 3 p.m.
English literacy is one of the main components of the program. Most of the
women are not literate in English, and some also in their own languages.
The literacy initiatives are supported by Frontier College tutors and staff.
Page 27
SkillPlan
Address:
405 – 3710 Hastings Street,
Burnaby, B.C. V5C 2H6
Phone:
604-436-1126
Email:
info@skillplan.ca
Website:
www.skillplan.ca
Contact Person and Phone #:
Kyle Downie, CEO
604-436-1126 Ext. 102
Services Offered:
 Skills assessments and Essential Skills training for workers and
apprentices
 Custom designed programs and curriculum
 Mentoring for technical trainers and education professionals who
connect workplace applications and Essential Skills
 Tools and publications to improve the reading, document use, numeracy
and oral communication skills of workers
Literacy and essential skills are needed for work, learning and life; are the
foundation for learning all other skills; and help people evolve with their
jobs and adapt to workplace change.
“Through extensive research, the Government of Canada and other
national and international agencies have identified and validated these key
Essential Skills for the workplace. These skills are used in nearly every job
and at different levels of complexity. They provide the foundation for
learning all other skills and enable people to evolve with their jobs and
adapt to workplace change.” - Human Resources and Skills Development
Canada
Page 28
South Burnaby Neighbourhood House
Address:
4845 Imperial Street
Burnaby, B.C. V5J 1C5
Phone:
604-431-0400
Fax:
604-431-9499
Email:
rajeeta@sbnh.ca
Website:
www.sbnh.ca
Contact Person and Phone #:
Rajeeta Samala
778-387-9432
Services Offered:
Community Adult Literacy Program (CALP): Free program for fluent
English speakers. Learners work one-on-one with a trained volunteer tutor
to learn basic reading, writing, and math. Learners work on their personal
goals and needs. They can meet their tutor at the day, time, and location
that fits best for the two of them. The program is ideal for those who cannot
commit to a scheduled class or those who have specific objectives to work
on.
ESL for Beginners: Free program for adults who do not fit into ELSA or
paid ESL programs. No registration is required. Learners drop in when they
can. Though classes are mostly conversational, they are planned to
support students with survival language for settlement in B.C.
Classes are held Mondays and Thursdays from 1:00 - 3:00 pm.
Page 29
S.U.C.C.E.S.S (Burnaby)
Address:
200 – 5172 Kingsway
Burnaby, B.C.
Phone:
604-430-1899
Fax:
604-678-4439
Email:
jean.zhou@success.bc.ca
Website:
www.successbc.ca
Contact Person and Phone #:
Jean Zhou
604-430-1899 ext. 101
Services Offered:
Settlement program for new immigrants, this program includes:
 One-on-one direct service to solve clients' settlement related problem
 Information and Referrals to Government and community services and
events
 Life Skills Education
 Public Orientation workshops
 Labour market service: e.g., resume writing, cover letter writing,
interview skills orientation, and labour market related workshops
Page 30
S.U.C.C.E.S.S. (Vancouver)
Address:
28 West Pender Street
Vancouver, B.C. V6B 1R6
Phone:
604-408-7274
Fax:
604-408-7274
Email:
shuhan.lee@success.bc.ca
Website:
http://www.successbc.ca/
Contact Person and Phone #:
Shuhan Lee
604-408-7274 ext: 2057
Services Offered:
S.U.C.C.E.S.S. offers "Mother Goose " programs. The program helps
parents to connect and respond to their young children’s feelings, and
communicate through songs and stories.
Parents discover how to interact with their children, whereas children
imitate the repetition of songs and rhymes told by parents, helping the
children to develop their early language and pre-literacy skills.
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Vancouver Community College
Address:
1155 East Broadway
Vancouver, B.C. V5T 4V5
Phone:
604-871-7000, ext. 7275
Email:
momcleod@vcc.ca
Website:
www.vcc.ca
Contact Person and Phone #:
Morna McLeod
Services Offered:
We offer ESL classes at VCC's Downtown Campus and community
locations.
The main centre in Burnaby is near Patterson Skytrainand offers 5 morning
and 2 evening classes.
We have nine ESL Learning Centres in public library branches, including
one in Burnaby at the Tommy Douglas Branch (Kingsway and Edmonds).
We provide Homefront Learning which provides trained volunteer tutors for
homebound ESL learners.
All of our ESL programs serve learners from Literacy/Pre-CLB to CLB 6
("Advanced"), although not all levels are available at all class locations. All
services address 'literacy' in both written and spoken English.
We have one special class in Bridge Literacy for learners who have higher
(CLB 4 and up) oral skills and lower (pre-literate to CLB 2) reading and/or
writing skills. This class is currently offered only at our Downtwon Campus
in the mornings.
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YMCA
Address:
YMCA Robert Lee
955 Burrard Street,
Vancouver, B.C. V6Z1Y2
Phone:
604-685-8066
Fax:
604-604-684-3255
Email:
exw@vanmca.org
Website:
www.robertleeymca.ca
Contact Person and Phone #:
Receptionist
Services Offered:
Programs and services are co-located with Burnaby Community Services
at 2055 Rosser Avenue, Burnaby. (Programs and services are at 2101
Holdom Avenue until September 2013).
We offer:
 Skills Training for Experienced Workers 55+
 Literacy Skills in dealing with Employment Search--Creating
Resumes/Cover Letters/On-line Applications
 Literacy skills for Dealing with Employers---Marketing your employability,
Interview skills, Cold Calls etc.
 Basic computer literacy - Excel etc.
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