Career Progression Research Race for Opportunity A Brief Overview Sandra Kerr mobilising business for good Career Progression Overview • Race to the Top revealed lack of BAME workers in management positions. • The employers highlighted concerns around differences – whether perceived or actual – in career progression between diverse ethnic minority groups. • Research commissioned to determine whether and why there is a difference in the career progression rates of ethnic minorities. mobilising business for good Career Progression Research Objective To find out the differences between ethnicity groups to support employers to identify effective interventions to speed up progression in the work place mobilising business for good Sample Frame (intended v achieved) Ethnic Group Intended Sample Actual Achieved White British n=200 n=206 Mixed Race n=200 n=201 Indian n=200 n=383 Pakistani n=200 n=195 Bangladeshi n=100 n=61 Chinese n=100 n=107 Caribbean n=225 n=222 African n=175 n=182 n=1,400 n=1557 TOTAL 4 Career Progression Key findings • UK employees from a BAME background show high levels of ambition and motivation…. • Progression more important to BAME workers than white employees – For example, more than 9 out of 10 employees from the Black African ethnic minority group described themselves as ambitious and stated career progression was important to them. mobilising business for good Career Progression High Levels of ambition ……. mobilising business for good Career Progression Key findings – On average more than 1 in 3 BAME employees believe they need to leave current employer to progress – African & Caribbean respondents were more likely to be looking around and willing to leave their current organisation to progress – Despite less drive and ambition to progress white employees have an average of 4 promotions compared to 2.5 for ethnic minority groups mobilising business for good Career Progression Confidence in career progression rests in part on finding new jobs… mobilising business for good Barriers to Progression Key findings • Perceived barriers to career advancement include: – a shortage of promotion opportunities – demand for mentors and expanding professional networks – a lack of support or poor relationships with their manager – a lack of confidence in senior leaders interest in their progression mobilising business for good Barriers to Progression Managers present a new, less visible brake on ambition….. mobilising business for good Barriers to Progression Is senior management inspiring confidence……. mobilising business for good Belief in Organisation recognising talent? • 50% of White and Chinese employees believe their organisation recognise talented individuals • 46% Indian and Bangladeshi • 43% Mixed • 41% African • 37% of Pakistani employees believe this • 36% of Caribbean employees believe this mobilising business for good Great Relationship with Line Manager? • • • • • • 64% white men 61% Indian employees 59% Bangladeshi employees 57% African and Chinese employees 55% of white women 53% mixed heritage and Caribbean employees mobilising business for good Good listening skills was the most common characteristic of a good line manager Q31. Which of the following characteristics do you think makes a good line manager? White British Mixed Race Indian Pakistani Honesty (85%) Fair (83%) Good listening skills (76%) Respect (79%) Good listening skills (85%) Honesty (83%) Honesty (75%) Good listening skills (78%) Motivational (74%) Strong leadership (76%) Easy to talk to (83%) Easy to talk to (85%) Bangladeshi Chinese Caribbean African Honesty (84%) Fair (84%) Good listening skills (92%) Good listening skills (91%) Easy to talk to (77%) Respect (81%) Respect (91%) Strong leadership (88%) Motivational (90%) Easy to talk to (88%) Good listening skills (77%) Good listening skills (80%) Base: n=1557 (W.British n=206, Mixed n=201, Indian n=383, Pakistani n=195, Bangladeshi n=61, Chinese n=107, Caribbean n=222, African n=182) 14 Career Progression Key findings – ethnic minority groups cited racism as the most popular reason overall in response to the question: – Why do you think you were overlooked for promotion?’ mobilising business for good Respondents offered many thoughts as to why they had been overlooked for promotion Q8. Why do you think you were overlooked? 16 Career Progression Key findings • Perceived barriers to career advancement include: – BAME people more likely to use recruitment agencies but less than 50% of BAME workers believe they are treated fairly by recruitment agents when being put forward for roles – While African, Bangladeshi and Caribbean respondents are highly likely to register with a recruitment agent, few believe they were treated fairly as a candidate mobilising business for good Q19. Have you ever registered with a recruitment agent? Q20. In your experience, do you believe that recruitment agents treat people from your ethnic background fairly when putting them forward for roles? African 70% Mixed 70% Bangladeshi 70% 66% Caribbean Pakistani White British 50% 28% 27% 42% 61% Chinese Indian 32% 39% 58% 56% 52% 32% 54% 18 Career Progression Key findings – Women were less likely than males to have confidence in their next career steps. – Those working in the public sector were much less likely to be confident about their next career steps – Perceived barriers to career progression varied by ethnic minority background mobilising business for good Career Progression Key findings • Perceived barriers to progression varied by ethnic background – Bangladeshi, Indian and Pakistani respondents were more critical of management and internal structures at their place of work – African and Caribbean respondents felt that institutional discrimination was a leading factor that stopped them from progressing – Chinese blamed their own lack of experience, skills and qualifications mobilising business for good Career Progression Key findings • BAME workers know what they require from their workplace yet twothirds said their employer did not provide what they were looking for. • Most commonly cited factors for joining or staying with an employer were: – the organisation values its workers; – there are fair pay arrangements with a bonus scheme; – appropriate training is available. mobilising business for good Career Progression The value gap: how British workers feel unappreciated…. mobilising business for good Pay Low paid more prevalent among BAME workers….. mobilising business for good Pay Proportion saying they felt underpaid…… mobilising business for good Structural Support: Training • Training programmes were more apparent amongst employees of larger organisations – Interest in programmes which fast tracked to Senior Management reflected earlier attitudes to career progression – Barriers were dominated by a level of apathy and lack of interest – However, those that were interested saw these sorts of programmes as a real sign of progression, giving them confidence and recognition of their personal development mobilising business for good Structural Support Mechanisms • Not everyone wants access to a mentor – Indian and African participants in particular were most interested – Pakistani and Bangladeshi less so • Networking (professionally) was seen to be important, but perhaps not all got the opportunities they wanted – While Indian and African respondents were very interested, they had very limited confidence – Particularly alarming for African respondents, who had constantly indicated belief in their own abilities mobilising business for good Career Progression Demand for mentors not being met…. mobilising business for good Key Recommendations Recommendation No.1: • More than a third of workers want a mentor, but do not have access to one. We believe the RfO Board Mentoring Circles approach offers a good practice role model for organisations seeking to introduce mentoring initiatives in the workplace. mobilising business for good Key Recommendations Recommendation No.1: • An ‘active’ sponsor approach is something businesses should consider as a valuable tool alongside their mentoring activities. The role a sponsor can play is to introduce individuals to different networks and actively promote the individual’s skills and talents within their sphere of influence to open doors and facilitate progression. mobilising business for good Key Recommendations Recommendation No.2: • Feeling valued, proper pay and adequate training are the three basic demands shared by workers from all backgrounds. Employers must re-double their efforts to ensure that the rewards and training support in their organisations meet those needs. These changes are both simple and low-cost which makes them easy areas to focus on in these financially straitened times. mobilising business for good Key Recommendations Recommendation No.2: • Race for Opportunity has developed a Bridging the Value Gap toolkit with simple steps for senior leaders, line managers and individual employees to adopt in order to bring about a culture of value and respect throughout a businesses’ hierarchy. mobilising business for good Key Recommendations Recommendation No.3: • There is a need to engage with the recruitment industry head-on, in the light of our findings on casual racial discrimination when dealing with ethnic minority clients. Regardless of whether these attitudes are conscious or unconscious, every individual must be assessed on merit, not race. All employers should review their own internal recruitment and promotion processes for transparency and fairness. mobilising business for good Career Progression FACILITATOR: Dr Victoria Showunmi, Head of Faculty Philanthropy Development, Institute of Education, University of London PANEL MEMBERS: Ben Castell, Partner, Ernst & Young LLP Advisory Services Surinder Sharma, National Director for Equality and Human Rights, Department of Health Carmen Watson, Managing Director, Pertemps People Management Michelle Fullerton, Regional Diversity and Inclusion Specialist Europe and CEEMEA, Bank of America Merrill Lynch mobilising business for good