Community Recovery: Rebuilding Disaster Damaged Communities in Chile DICH/PER/COB Final Presentation | Project Proposals | 1 Proposal detail – high level Financial Labor / Human Capital ▪ High level profitability ▪ Start up ▪ 2 years ▪ 5 years ▪ Break even timeline ▪ New jobs restored/added ▪ Start up ▪ 2 years ▪ 5 years ▪ Other human capital benefits Community / Environment ▪ Community benefits (supports ▪ ▪ ▪ schools, offers training, etc) Name of entrepreneur History of the organization / genesis of idea Important cultural details, etc * Footnote Source: Source Enterprise Name / Logo + Entrepreneur Name Enterprise overview ▪ What is the main idea of the business / what will the business do? | 2 FINANCIAL PROJECTIONS 000s, Pesos Chilenos (CLP) 6 months Year 1 Year 3 Year 5 Revenues COGS Operating Income Expenses (Admin) Expenses (Other) Total Expenses EBIT Taxes Net Income | 3 Economic Recovery Plans | 4 Executive summary 1 2 3 4 Highest level takeaway about what was discovered as a result of this project and the general direction of the economic plan General process, steps or phases of the plan (with timing) ▪ Step 1 ▪ Step 2 ▪ Step 3 Main financial considerations including capital outlay, projected impact, etc Additional key insights ▪ Insight 1 ▪ Insight 2 ▪ Insight 3 | 5 SWOT Analysis * Footnote Source: Source Strengths ▪ Text Opportunities ▪ Text Weaknesses ▪ Text Threats ▪ Text | 6 Economic Activity Breakdown (Snapshots of current economy in % terms) Percent 32% Export 1 14% Export 3 16% Export 2 9% Export 5 14% Export 4 5% Export 6 4% Export 7 3% Export 8 2% Export 9 1% Export 10 | Economic Activity Breakdown (Raw numbers over time) 000s, Pesos Chilenos (CLP) | Cause and Effect Diagram Cause 1 Sub cause Sub cause Sub cause Cause 2 Sub cause Sub cause Sub cause Effect Sub cause Sub cause Sub cause Cause 3 Sub cause Sub cause Sub cause Cause 4 | This type of slide helps to compare 3-5 categories that are components of a larger set 000s, Pesos Chilenos (CLP) Description Current performance Low High Implication ▪ x ▪ x ▪ x ▪ x ▪ x ▪ x ▪ x ▪ x b b b b 1 Footnote * Footnote Source: Source | 10 Situation, Action, Result using classic big arrows Situation What we propose Impact ▪ ▪ ▪ x * Footnote Source: Source x x | 11 This type of waterfall is helpful when you want to demonstrate changes or emphasize potential cost savings or increases (or decreases) to status quo Current Town Revenue * Footnote Source: Source Recc 1 Town revenue after Recc 1 Recc 2 Town Revenue with both recommendations | 12 This type of waterfall is helpful when you want to show how a large number breaks down into smaller components Commercial Small Scale 000s, Pesos Chilenos (CLP) Tourism * Artisanship * Professional Services * Agriculture * Fishing * * * * * * * Total Town GDP * Footnote Source: Source 41.52 * | 13 Boat chart / timeline x y z z Initial Details 1 ▪ X ▪ y ▪ X ▪ y ▪ X ▪ y ▪ X ▪ y Details 2 ▪ X ▪ y ▪ X ▪ y ▪ X ▪ y ▪ X ▪ y * Footnote Source: Source | 14 Short term and Long term benefits or really an easy way to break apart a sum made up of two or more types of quantities Job type ▪ Manufacturing, engiPermanent Indirect2 Jobs created upstream Total3 173 315 488 24 16 40 neering, and labor ▪ Jobs created to help Supplemental Direct1 Jobs created at the facility build infrastructure necessary for new industry recommendation 1 Assumptions 2 Assumptions * Footnote Source: Source | 15 Step process with detail Q4 Q3 Q2 Q1/Q2 Coaching technique Learn by shadowing Learn by doing with support Learn by teaching others Build on learning more broadly Activity ▪ Midrange & ▪ 30 additional pilot ▪ Central change ▪ Operational Mainframe pilot leads learn approach by working closely with mentors Outcome ▪ ▪ Common language, processes and analyses adopted and training material prepared Productivity savings leads receive boot camp training from newly trained entrepreneurs ▪ ▪ ▪ * Footnote Source: Source 32 pilots running in total Central change agent team work alongside McKinsey in supporting pilot leads Productivity savings of additional 61 FTEs ▪ ▪ ▪ ▪ agents support pilot leads independently using developed analysis tools Training material updated Pilots being run by client team Pilot leads and initiative leads design regional rollout with McKinsey support Actual savings of 95 FTEs to date ▪ ▪ ▪ ▪ handbooks created & 5-day boot camps run in region Six-Sigma training for high potential staff 31 Green-belts trained for next round of pilots > 30 pilots launched in region Actual savings of 109 FTEs to date | 16 Quotes alternate – Can be used for any type of quote Major concerns are around timing … … and implementation of plans “If I tell you if I know how long this will last, I would be lying” – Martin Wolf Chief economics commentator Financial Times “The depth of the coming recession is difficult to gauge” – World Bank “The crisis has not been over and we have not necessarily gone through the worst part” – Henrique Meirelles, Central Bank of Brazil “The entire global economy will slow down by between a half and two percent of growth, including in China and Europe” – Dominique Strauss-Kahn, IMF “The best-case scenario for economists is a global recession that runs until the middle of next year. But…a ‘longer and deeper recession’ might stretch into 2010.” – Shane Oliver, Chief economist AMP Capital Investors * Footnote Source: Source | 17 Horizontal flow 5 000s, Pesos Chilenos (CLP) Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text Text * Footnote Source: Source | 18 Exhibit title Unit of Measure ▪ Text ▪ Text ▪ Text Text Text Text * Footnote Source: Source | 19 Exhibit title Unit of Measure Text Text Text Text Text ▪ Text ▪ Text ▪ Text ▪ Text ▪ Text ▪ Text ▪ Text ▪ Text Text Text | 20 Filter or screen series Unit of Measure Text ▪ Text * Footnote Source: Source Text ▪ Text ▪ Text ▪ Text ▪ Text | 21 X should consider a few “bold moves” that could change the landscape for commercial opportunities Risks involved Low risk Bundle “Bold moves” ▪ A Build systems for providers Commit to a plan to perfect the hospital operating system, with a selfperpetuating cycle of evidence-based support for all clinical processes Considerations: May require full disclosure of X operating metrics and commitment to “openness” B Sell clinical data and/or insights ▪ Develop and lead a clinical processes consortium that functions as a think-tank for creating outcomesdriven improvements to standard treatment protocols Considerations: Low immediate revenue opportunity, but creates profile/relevance for X as a vendor * Footnote Source: Source High risk ▪ ▪ Explore full-outsource models for international customers, including national health services (e.g., India, Saudi Arabia) Considerations: Language or cultural barriers to translating X’s clinical standards, processes Become a US laboratory for clinical protocols and standards, partnering with the US government to create new standards that shape pay-for-performance initiatives Considerations: Low immediate revenue opportunity, but creates profile/relevance for X as a vendor | 22 This slide is great to demonstrate positives and negatives of an idea or recommendation, etc ▪ ▪ ▪ ▪ ▪ Create additional revenue and profit stream Build referral networks and options for strategic acquisitions Enhance X’s reputation as a pioneer in clinical excellence Provide incentives to improve internal performance and develop insights Connect X to other provider leaders who could share their insights * Footnote Source: Source ▪ ▪ ▪ ▪ ▪ Require a commitment to stay in the customer service business Not breakeven for 3-5 years Require significant effort to build the partnerships that are instrumental to success Create a need to attract external talent in specific areas of expertise Cause damage to X’s reputation in case of failure | 23 Issue tree Customer / product research Extract full value of current business Optimize distribution channels Lower internal costs Sales / marketing Roll up industry through smaller acquisitions Acquisitions1 Optimize growth and profitability of XX’s livestock feed business Acquire larger competitors to reduce overcapacity Structurally reposition corporate portfolio Divestitures1 / downsize Sell capacity to competitor or remove it completely Exit industry Upstream integration with pharmas / growers Rely on organic trends for growth * Footnote Source: Source Joint ventures Integration with competitors | 24 Disaggregating total into 3 parts then disagg one of the 3 parts further. Move left bar chart further left then right click on grey area -> edit points Area of interest Percent of total contribution by age of attending physician, <2008> * * * * * * * Footnote Source: Source * * Percent of CM most at risk by service line Total contribution $ Millions * X * X * X * X * X 19% of total contribution margin is provided by physicians who are 65 and older. Of that 19%, 45% comes from Vascular medicine – which is the service line most at risk due to physician retirement | 25 2x2 matrix example : Risk vs Reward High Big bets Slam dunks 1 (Special cases 2) “No regrets” moves Reward Key questions: ▪ How much profit could be generated? ▪ When would LOL realize the benefits of the scenario? ▪ What moves could maximize the value? Low High Low Risk Key questions: ▪ How will competitors react? How will customers react? ▪ To what extent does the scenario align with internal capabilities? ▪ What degree of control will LOL have in the scenario? ▪ How much of the outcome will be determined by external forces? * Footnote Source: Source | 26 From -> to To ▪ Bundled, simplified products ▪ Segmented approach ▪ Standalone, off the rack products Broadcast, performance oriented sales approach ▪ Integrated Operations/IT ▪ One size fits all approach ▪ Long-term partnership ▪ Narrow cost, opportunistic sales approach ▪ Separate Operations/IT ▪ Short-term DA From ▪ Value mindset Margin mindset * Footnote Source: Source | 27 4 examples Examples of best practices or cases from other institutions A ▪ x B ▪ x C ▪ x D ▪ x * Footnote Source: Source | 28 4 stages of growth Realization ▪ Owned as Requires no conscious thought normal, natural and effortless ▪ I can do it but Requires practice I need to think about it ▪ Aware of Requires a point of choice Requires incident leading to insight what I have to learn, but don't know how to do it ▪ Don't know what I don't know/have to learn Transitional experiences ▪ Pleasure ▪ Ease ▪ Satisfaction Assisting others ▪ Celebrate and acknowledge ▪ goal Help embrace the adventure of the next growth opportunity ▪ Skill building ▪ Identify opportunities for ▪ Nurturing by practice and refinement others ▪ Encourage and support ▪ Courage and ▪ Offer options, tips and hints ▪▪ humility Persistence Aha ▪ ▪ moment/ confusion Realization Shift in root perspective if wavering ▪ Explore options; enable ▪ ▪ ▪ ▪ choice and ownership Connect with resources and support (e.g., role models) Encourage solution-focused exploration to overcome obstacles Offer feedback and insights without attachment Use catalysing questions to encourage self-discovery | 29 What we need and don’t need Opportunities for growth must include Air-conditioned and auto radio in all the car No customer responsibility in case of vehicle damages Opportunities must not include 12% airport fees on total rent cost (fuel and taxes not included) CDW insurance 8% rail fees on total rent cost (fuel and taxes not included) TP insurance Refueling – cost No fire shore leave No damages shore leave No theft shore leave Passengers insurance "One way" in all Italian airports and main Italian cities (with no extra cost) Define automobile costs Options * Footnote Source: Source | 30 Gantt Chart Unit of Measure Text Text Responsibility M T W Text T F M T W T F ▪ Text ▪ Text ▪ Text 1 Footnote SOURCE: Source | 31 Exhibit title Unit of Measure Title Measure Title Measure Title Measure Label Label Label Label Label Label Label Label Label Label Label Label Label Label Label Label Label Label Label Label Label Label Label Label Text Text Text 1 Footnote SOURCE: Source | 32 Pillars slide- Used to show the main ideas that support a plan or underlie an idea of some kind – the bottom two bars represent a foundation Title Title ▪ Text Title ▪ Text Title ▪ Text Title ▪ Text Title Title * Footnote Source: Source | 33 Weighing scales – could be used for pros and cons or costs and benefits, etc Text ▪ Text Text ▪ Text * Footnote Source: Source | 34 3 BY 3 MATRIX Unit of Measure Text ▪ Text ▪ Text ▪ Text ▪ Text ▪ Text ▪ Text ▪ Text ▪ Text Medium Low Text High ▪ Low Medium High Text * Footnote Source: Source | 35 4 BY 3 MATRIX Unit of Measure Text ▪ Text ▪ Text ▪ Text ▪ Text ▪ Text ▪ Text ▪ Text ▪ Text ▪ Text ▪ Text ▪ Text Medium Low Text High ▪ 1 2 3 4 Text * Footnote Source: Source | 36 EXHIBIT TITLE Unit of Measure Title Measure Label 2 Label 1 Label 4 Label 2 Label 1 Label 4 Text Text Label 4 Label 2 Label 1 Label 4 Label 3 Label 2 Label 1 Label 3 Text Text * Footnote Source: Source Title Measure Label 3 Title Measure Label 3 Title Measure | 37 MAPS | 38