Royal Commission for Jubail and Yanbu Jubail University College Academic Affairs Department FX-ACA-057 Issue 0 Rev. 1 August 18, 2015 i Department of Business Administration COURSE SYLLABUS SEMESTER 362 Course Code & Number: Prerequisite: BUS 231 Course Title: BUS 101-PRINCIPLES OF MANAGEMENT & BUS-152MACROECONOMICS Ms. Saja Alawdah Instructor: PRINCIPLES OF MARKETING Section Number(s): Office Location: 201 Office No. 409 Day Periods Day 201 Sunday 3,4,5,6 Sunday - Monday 3,7,8 Monday - Tuesday 3,6,8 Tuesday 7 Wednesday 8 Wednesday - Thursday 4,5 Office Hours: Instructor’s Office Phone: Thursday 1,2 03-3459000 Extension: 3631 Class Hours: Instructor’s Email: awdahs@ucj.edu.sa Course Description The basic principles of marketing are introduced. Material covered includes marketing roles in society and the firm, market segmentation and target marketing, market measurement, and the elements of marketing mix, including product planning, physical distribution, promotion, personal selling and price setting. Course Objectives Upon successful completion of this course, students will demonstrate knowledge of basic principles of marketing; examine the role of marketing in society and firms. They will demonstrate skills in segmenting and targeting the market. They will be able to conceptualize the marketing strategies based on the elements of marketing mix that includes product planning, physical distribution, promotion, personal selling and price setting. Methods of Instruction Required Textbooks Proposed Websites Grading Scheme Lecture, PPTs, Handouts and articles G. Tomas M. Hult, William M. Pride and O. C. Ferrell, 17 th ed. 2008. “Marketing”. Houghton Mifflin Company. ISBN-13: 978-0-324-48056-7 Quizzes (2) Midterm Exam Final Exam Assignments 1 & 2 Total 20% 20% 40% 20% 100% Course Outline Week Topics & Activities 1&2 Strategic Marketing Management: Defining Marketing; Understanding the Marketing Concept; Management Customer Relationships; Value-Driven Marketing; Marketing Management; The Importance of Marketing in Our Global Economy 3 Developing and Implementing Marketing Strategies: Understanding the Strategic Planning Process; Assessing Organizational Resources and Opportunities; Establishing an Organizational Mission and Goals; Developing Corporate, Business-Unit, and Marketing Strategies; Creating the Marketing Plan; Implementing Marketing Strategies. 4 5 6 7 8 9 10 11 12 Information for Marketing Decisions: The Importance of Marketing Research; The Marketing Research Process; Using Technology to Improve Marketing; Information Gathering and Analysis; Issues in Marketing Research. QUIZ 1 Selecting Target Markets: What Are Markets? Target Market Selection Process, Product Positioning and Repositioning, Developing Sales Forecasts Consumer Behavior: Consumer Buying Decision Process; Situational Influences on the Buying Decision Process; Psychological Influences on the Buying Decision Process, Level of Involvement and Consumer ProblemSolving Processes; Social Influences on the Buying Decision Process; Consumer Misbehavior. Product Decisions: What is a product?; Classifying Products; Product Line and Product Mix, Product Life Cycle and Marketing Strategies; Product Adoption Process; Why Some Products Fail and others Succeed. Notes CHAPTER 1 CHAPTER 2 CHAPTER 4 CHAPTER 5 CHAPTER 6 CHAPTER 10 MID TERM EXAMINATION Strategic Product Management: Managing Existing Products; Developing New Products; Product Differentiation through Quality, Design, and Support Services Strategic Management of Branding and Packaging: Branding, Packaging, Labeling. Supply Chain Management and Marketing Channels: Foundations of the Supply Chain; The Role of Marketing Channels in Supply Chain; Intensity of Marketing Coverage; Strategic Issues in Marketing Channels; Physical Distribution in Supply-Chain Management; Legal Issues in Channel Management. Integrated Marketing Communication: The Nature of Integrated Marketing Communications; Promotion and Communication Process; The Role and Objectives of Promotion CHAPTER 11 CHAPTER 13 CHAPTER 14 CHAPTER 16 QUIZ 2 13 14 15 Integrated Marketing Communication: The Promotion Mix, Selection of Promotion Mix Elements, The Growing Importance of Word-of-Mouth Communication, Product Placement, Criticisms and Defenses of Promotions Strategic Pricing Management: The Nature of Price, Price and Non Price Competition, Analysis of Demand; Demand, Cost, and Profit Relationships; Factors That Affecting Pricing Decision; Pricing for Business Markets Prices Decisions Development of Pricing Objectives: Assessment of Target Market’s Evaluation of Prices; Evaluation of Competitors’ Prices; Selection of a Pricing Strategy; Determination of a Specific Price CHAPTER 16 CHAPTER 19 CHAPTER 20 16 Revision week 17 & 18 FINAL EXAMINATION Jubail University College Policies Attendance 1. Attending at punctual time: Present otherwise the student is absent. 2. Late attendance 0 < 5 minutes: is late 3. Late ≥ 5 minutes: is absent Notes: (i) Every 3 late are counted as 1 absent 3 (ii) Every × total semester contact hours + 1 is DN 15 Grading 1. Quality point: is the result of multiplying the credit hours by the grading points. 2. Semester GPA: is the result of dividing total quality points achieved in all courses at that semester by total graded credit hours of all courses in that semester. 3. Cumulative GPA in a semester: is the sum of total quality points achieved in all courses up to that semester divided by the total credit hours graded for all courses up to that semester Plagiarism & Cheating 1. Cheating is a serious offence and will be punished by the JUC. 2. Talking, looking at your colleagues’ exam papers or any other suspicious act is considered cheating during exam. 3. Student will fail the subject if caught cheating.