THE FiT in Action Regional Workshop for South America “ A Benchmarking tool for clothing manufacturers to increase competitiveness URUGUAY, 25-26 MAY 2005 Ms. Rupa Ganguli - ITC Consultant on Textiles & Clothing email: ganguli@intracen.org Private sector competitiveness • • • • • • Price and quality Lead times – time to buyer’s market Ability to identify strengths and work on them Promotion and marketing Skills and global knowledge of markets Working on high value goods – changing market conditions - fast cycle times • IPR and Design savy suppliers – full package Bangkok, Thailand 31March 2005 THE FiT in Action - Regional Workshop for South East Asia 3. INTERNATIONAL COMPETITION ‘A supplier today…’ Where am I…? Where do I want to reach….? How do I reach my destination….? To the 6 common needs, ITC’s 6 answers ITC’s TA to the Clothing Sector • Need 1: Sector Strategy Development Clothing Sector Strategy Development «the Shape» • Need 2: Know your competitors Benchmarking tool The « FiT » • Need 3: Sourcing Information and SCM skills Skills development & regional supply information • Need 4: Understanding changing markets New website; workshops; tailor-made projects • Need 5: E-Applications in T&C A Business Guide • Need 6: Intra-regional trade along the value chain South South Trade Development Approach 2nd Need: Know your competitors •Quotas stifle competition •Now competitors are everywhere 2nd Response: The « FiT » BENCHMARKING WHAT IS BENCHMARKING ? A systematic and continuous measurement process; a process of continuously comparing and measuring an organization’s business processes against business leaders anywhere in the world to gain information which will help the organization take action to improve its performance. THE FiT THE FiT benchmarks performance It is divided into 4 broad areas Management & Organization Sales & Marketing Financial Planning Productions, Sourcing & Operations THE FiT - WHAT it does WHO it is for A. Checklist for garment industry Suppliers to: Evaluate themselves and see how they measure up against global standards Understand the implications of the post 2004 era after quotas Identify and maximise their competitive advantage in the garment industry. Use this as an international marketing tool THE FiT HOW TO USE ‘THE FiT’ THE FiT STEP 1- FILL CHECKLIST THE FiT STEP 1- FILL CHECKLIST THE FiT STEP 2 – INPUT DATA THE FiT STEP 3 - REPORTS THE FiT REPORTS THE FiT REPORTS THE FiT REPORTS THE FiT REPORTS THE FiT REPORTS THE FiT REPORTS THE FiT REPORTS THE FiT REPORTS THE FiT CRITERIA – SUPPLIED BY INTERNATIONAL BUYERS Criteria supplied by significant international buyers across the EU, USA and Japan Questions formulated based on international buyer needs Usage of inhouse expertise in creating the final product THE FiT WHAT THE BUYERS SAY LEAD TIMES DELAY IN SHIPMENT POOR QUALITY THE FiT WHAT THE BUYERS SAY LOW PRICE GOOD QUALITY SERVICES QUICK AND PRECISE RESPONSE THE FiT WHAT THE BUYERS SAY Sample taken from criteria given by various buyers (denoted as A, B, C, D, E ) and their importance on a scale of 1 to 10 Some important criteria given by significant international buyers from the US, EU and Japan00 A B C D E 1) Quality and consistency of production 10 10 10 10 10 2) Reliability of delivery times – JIT 10 10 10 10 10 3) Supplier’s presence online i.e. ability to receive designs though email and the existance of a CAD/CAM facility at the factory (notably more important for US buyers ) 8 8 7 10 3 4) Code of conduct relating to child labour, working conditions, health care for workers 10 10 10 10 5 THE FiT HOW TO BENEFIT FROM USING ‘THE FiT’ A tool to help increase International Marketing and Competitiveness THE FiT THE FiT THE FiT generates reports that suggest priority areas such as: Keep market changes in report form and discuss these with your staff and customers Take into consideration sales, volume targets, profit goals, and market diversification plans in drawing up business plans for individual THE FiT products and product groups Prepare and maintain a customer database THE FiT The reports also suggest concrete measures such as: Categorize and evaluate your suppliers Structure yourself to deliver under JUST IN TIME arrangements Exchange electronic data with customers Improve the percentage of deliveries on time THE FiT IMPLEMENTING and REACHING THE COMPANIES - Trade support institutions partner with ITC These institutions then: house the tool in the country conduct benchmarking surveys makes available benchmarking reports to companies - provides/makes available consultancy services THE FiT for improvement REGIONAL AND COUNTRY WID IMPLEMENTATION THE FiT INTRODUCTION OF THE FiT Phase I - ITC samples THE FiT in your country in partnership with a national partner association in the country At least 50 companies across your country participates in this phase Data baselined at ITC and sent back to your country THE FiT Phase II – Country wide introduction in partnership with the national partner REGIONAL INTRODUCTION OF THE FiT South Asia (primarily SAARC) – Dec 2004 in Mumbai, India South East Asia, (ASEAN with AFTEX) – March 2005 in Bangkok, Thailand South America (ALADI) – May 2005 in Montevideo, Uruguay THE FiT CONFIDENTIALITY STRUCTURE COUNTRY I NATIONAL PARTNER ITC COUNTRY III NATIONAL PARTNER COUNTRY II NATIONAL PARTNER THE FiT CONFIDENTIALITY NATIONAL STRUCTURE ITC NATIONAL PARTNER Company A Company B Company C THE FiT CONFIDENTIALITY STRUCTURAL DUTIES 1. 2. 1. 2. 3. 4. 3. 5. 6. International database maintained by collecting data from associations across the world Maintaining 10 digit company ids and passwords for all countries and national partner associations Collection of data from member companies Send collected data to ITC Receive data integrated (baselined) from ITC Create reports based on from data ITC sent from ITC Receive integrated data Disseminate reports to member companies Maintain national database Company B Company A 1. 2. Fill in data in checklist Send to National counterpart 1. 2. Fill in data in checklist Send to National counterpart ITC NATIONAL PARTNER Company C 1. 2. Fill in data in checklist Send to National counterpart THE FiT HOW YOU CAN PARTICIPATE Participate in the programme offered by our national partner in your country Follow THE FiT process step by step Actively and accurately update your company information Send it regularly to our national partner THE FiT THANK YOU ! For more information http://www.intracen.org