Adnan Javaid
adnanjavaid@hotmail.com; Cell 03006108229
I have over 13+ years’ experience in the field of Banking and Core Banking
Implementation/Support, ADC Operations, Branchless Banking Technical Management,
POS/MPOS, Mobile Payments, end user training and technical documentation.
Dispute Resolution, State Bank Reporting, Reconciliation, 1Link Coordination and Disaster
Recovery Management.
Team leader for the Management of ADC & ATM Operations, Business Continuity Plan and Coordination with Audit & Compliance departments.
I have been responsible for managing simultaneous projects, throughout all phases of the
project management life cycle.
Work Experience
HBL Bank Limited
2012 to Present
HBL Bank Limited
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Business Applications Security Manager
Implementation of the Automation for the process of ASU
Technical Support of all Business Applications Systems for Teams/UATs (User Acceptance Test)
of upcoming systems in Bank/Business analysis/System gap analysis according to the application
security /Audit and Banks IT policies Implementation and system rollouts, SBP reporting.
Implementation in the ASU redundant User policy/ Group review and User periodic reviews
policy of the all application which fall under the domain of ASU.
Settlement of User Enquiries of Misys Branches / HOK / Regions and International Branches
Creation / Amendment & Defining Groups / User IDs on the Business Applications.
CFC Card Processing DRU Call Center Reporting & Reconciliation Supervising and monitoring of
Card Processing and Dispute Resolution procedures at Card Facilitation Center (CFC).
Responsible to adhere the policies and procedures in relation to ATM Card
issuance/dispatch/inventory management/captured cards and disputed transactions.
Identification / investigation of disputed transactions from 1-Link / M.Net and ATM GL reports.
Settlement of disputes (ATM/IBFT/POS and UBP) with 1-Link/MNET Member banks.
Monitoring and Reporting of Fraudulent Transactions and its quarterly reporting to SBP.
Ensuring of files processing through card production vendor.
Coordination with branches and finance department for settlement of disputes and refund of
claims from member banks.
Maintenance of departmental files and records. Maintaining the manning time of team and to
make sure that we are attaining the 100% service level.
Monitoring / supervising of CFC staff and responsible for providing trainings to subordinates.
MCB Bank Limited
Senior Application Analyst
2007 to 2012
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Deployment of SunGard, Ambit/ Symbols Core Banking Application in MCB Bank Ltd and has
achieved a milestone of 1100 plus branches on the new system across Pakistan including the roll
out of Ambit/Symbols Application in MCB Operations and Ambit/Symbols Islamic Core Banking
System in MCB Islamic Banking in Pakistan.
Providing support for issues pertaining to (Branch banking) Core Banking System (SYMBOLS).
Guiding branches regarding the financial entries.
Maintenance of departmental files and records. Maintaining the manning time of team and to
make sure that we are attaining the 100% service level.
THKs (Pvt.) Limited (HBL)
Regional Manager Technical / Project Lead
2002 to 2007
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Worked as Master Team leader of MISYS rollover program on pan Pakistan basis.
Interpret written business requirements, technical specification documents and DTD (use-cases,
business rules, functional requirement specifications).
Conduct More than 100 Training sessions of Habib Bank Staff about banking system for MISYS
software pertaining to Core Branch Banking.
Administrating teams of QA and Field Engineers of Sialkot-Gujranwala Region.
Training and Achievements
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HBL Award for “Best performer for the year 2014”
HBL Cash Award Annual Performance 2013.
HBL Award “Quality Service Team 2013.
Symbols Project Completion Award as Team Leader (QA, Implementation and Training)
MCB Award “Service Team Quarter Cash Reward”.
MCB “Certificate of Recognition” on achieving the milestone of 500 branches on Symbols.
MCB “Certificate of Recognition” on completing the Symbols Training Manual by the “Training Manager
Symbols”.
Cash Reward on achieving the milestone of 500 branches on Symbols from “The President” of MCB Bank
Ltd.
Participated in 4 days training session on “Customer Relationship Management” at PIMS Lahore
conducted by “PIMS”.
Participated in 2 days training session on “CSM” at MCB Staff College Lahore conducted by “System Access
Singapore”.
Participated in 10 days training session on “Credit Limits Monitoring on Symbols” at MCB Staff College
Lahore conducted by “System Access Singapore”.
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Participated in 3 days training session on “Branch Balancing Issues” at MCB Staff College Lahore
conducted by “AF Ferguson”.
Education
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Bachelor in Computer Science
3.33/4.00 GPA
August, 2004
3.02/4.00 GPA
March, 2001
PIMSAT (HEC Recognized)
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Master in Computer Science
American International College
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Bachelor in Computer Science
3.14/4.00 GPA
May, 1999
TNC (NCCS) (Affiliated with Punjab University)
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Faculty of Science (FSc)
Grade B
September, 1996
Board of Intermediate and Secondary Education Gujranwala
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Metric (Science Subjects) Grade B
July, 1994
Board of Intermediate and Secondary Education Gujranwala