Canadian Marketing Association (abridged version) May 2009 www.hemispheregps.com ● info@hemispheregps.com 1 Segmentation Approaches to Technology in Agriculture • Hemisphere GPS Overview – Precision Agriculture Market • Segmentation Strategy • Results & Lessons Learned 2 Hemisphere GPS Overview 3 Leader in GPS Precision Agriculture Revenue Distribution Leading after-market supplier: Serving large, mid - and entry segments 15% (Marine/GIS) Well recognized and respected brands 10% Air Agriculture Building OEM agreements: 75% Ground Agriculture 100.0% 90.0% 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% North America International 0.0% 2006 2007 2008 4 Precision Agriculture Overview 5 Agriculture Market Background Soybean Prices 1. Macro Agricultural Market: • • • Grain inventories remain at 30+ year lows despite record harvests Grain prices at strong historical levels and expected to continue; global demand for feed & bio-fuels (eg China & India) World food production must double by 2050 to meet population growth demand – G8 Est. Break Even US Net Farm Income 2. Farmers: • • Given limited farmable land, more innovation is needed in fertilizer, seed, and technology Despite economic caution, end farmer credit remains healthy (70% of US Farms debt free) 3. Competition: • • Competitive, but not heavily fragmented A few strong players, a few fringe players How do we capitalize on this growing market opportunity and position a compelling value proposition? 9000 1.4 8000 1.2 World Population (Millions) 7000 1 6000 5000 0.8 4000 0.6 3000 Farmable Land (Acres/person) 0.4 2000 0.2 1000 0 0 1950 1960 1970 1980 1990 2000 2010F 2020F 6 Precision Ag: Definition Precision Ag: Practices & technology to improve growing efficiency and yields • Use of GPS for guidance and positioning • Steering augmentation to enable guidance platform to steer vehicle • Correction signals to dramatically improve accuracy and performance 7 Enablers & Drivers – The Value Proposition • Reduce input costs – Reduced skips and overlap – Less inputs (nutrients, chemicals, seed, fuel, etc.) – Payback effectively one season Straight Guidance • Improve yield – Precise applications and planting improve overall yield – Enables row farming vs. field farming Contour Guidance • Reduce driver fatigue – Complete field activities even in dusty or dark conditions – Less experienced operators required • Good stewardship – Precise inputs and enabled precision techniques limit environmental impact Circle Pivot Guidance 8 Precision Ag Market Situation • Relatively new market with limited penetration but significant potential − > 3M tractors / combines in NA today − International adoption increasing (S. America, Europe/Russia, China) • • Limited education on what Precision Agriculture is Very discretionary orientation to Precision Agriculture investment – Land, seed, fertilizer, tractors come first • Two emerging competitors in the field of GPS for Precision Agriculture – Both competitors claimed success with first generation products • Very much a “one size fits all” product / market situation – Limited portfolios available despite a variety of farmer types and needs • Fundamental segmentation required to drive proper market strategy 9 Segmentation Strategy 10 Segmentation Methodology We determined the segmentation that we would undertake was at a strategic level 1. Macro-segmentation: typically a market segmentation view 2. Strategic segmentation: customer – product linked segmentation for long term differentiation 3. Micro-segmentation: a tactical, action-oriented tool for immediate targeting Used in defining market proposition/s, brand values, and in targeting mass marketing activities. E.g. ‘Youth’, ‘Pre-paid’ or ‘Rural’ segments Used in strategic planning, resource allocation, Marketing/Sales/Service optimisation. E.g. ‘High Value’, ‘Growable’ or ‘BZ’ customers, ‘Technos’, ‘Savers’ or ‘Statussymbol’ segments Used in day-to-day direct campaigns (crossand up-sell), targeted churn prevention, acquisitions. E.g. ‘Seasonal roamers’, ‘Bargain hunters during competitor’s campaigns’, ‘Location patrons’ 11 How to Segment? A Customer Requirements - Needs Approach Large Acre Farms 15% (> 500 acres) Hobby / Lifestyle Farms 85% (< 500 acres) $ Advanced Row Crop Producers Broad Acre Crop Producers 12 Segmentation Insights Size of farm does not = amount of value Much market attention (commercial growers) Marketing ROI sweet spot HEMISPHERE $ Profitability Challenged 13 Segmentation Insights Three distinct mid market segments Advanced $ HEMISPHERE Enhanced Basic 14 Competitive Value Proposition After focusing on precise customer needs we arrived at simplicity as being the required value proposition to ensure our competitiveness Farmer: behaviors, motivators, demographic profiles, lifestyles, etc. Customer Research Summary • Give me value-added capabilities at a reasonable price • Help me to change my practices to be more efficient • Save me the time and money it takes me to run my operation • Make it simple to use, install, and operate 15 Segmentation Insights The process helped us establish a broader and very segmented portfolio by customer need with an upsell path at various price points – all designed around simplicity Advanced Enhanced Advanced Mid Market Product $ Existing Mid Market Product (Enhanced) Upsell Path Basic Basic Mid Market Product 16 Results & Lessons Learned 17 Results - Financial Performance • 35% compound annual growth in total revenue – A result of attacking more of the addressable market by segment • Significant scale in profitability given portfolio synergies 18 Lessons Learned • One size does not fit all – Do the proper research to determine segments and their needs • Up market / down market dynamic – More farms to address down market and less penetrated – Up market invests more $ per acre but more competitive • Product cannibalization – Ensure portfolio doesn’t compete with itself unnecessarily • Channel requirements – Don’t assume the same channel can sell to different segments • Support requirements need to match product offering • Key marketing techniques – Web vs. Test Drive – Database marketing to meet “development” business goals 19 Thank You 20