Supplier KPI Project Meeting Houston PIDX Fall Conference - Sept 14th 2012 Chair Vice Chair: © PIDX, Inc. 2012 Daryl Fullerton Mike Washington Agenda Sept 14th Meeting 1. Project status – – – 2. Objectives Status project plan Roadmap – Short / Long term KPI portfolio – – KPI Data Dictionary Template KPI Supplier performance areas/categories –Discussions 3. Statoil Overview –Performance Areas 4. Performance area - Group work – Performance Areas Agreement 5. Participant overview – role, competance and commitments – discussions 6. Onwards London - Next meeting – – – Actions bullets – Individual To do’s Deadlines Rough- cut agenda discussions for London workshop © PIDX, Inc. 2011 Supplier KPI Project Overview Overview The PIDX Supplier KPI Project focus is to develop a Supplier KPI Data Dictionary (Phase 1) followed by Automation of Supplier KPI data transfer between Suppliers and Oil & Gas Operators (Phase 2) Phase 1 project objectives are to compile an Industry Data Dictionary for Standardization of KPI terminology and definitions, e.g. NPT, TRIR etc Focus: Upstream / Downstream Contact: Daryl Fullerton Mike Washington Key Drivers – Why we Need • Industry Wide KPI Definition Chaos • Scorecard Overload • Cost Savings Time = Money • Better Data Accuracy • Improved Data QA/QC • Scorecard impact on working conditions. Commenced: 2011 Participants : c70 dfullerton@pidx.org michael.washington@conocophillips.com Wins when Implemented • Standardization on KPI Terminology • Industry Recognized KPI Data Dictionary • Standard for Supplier KPI Data Transfer • Significantly better QPR’s • Cost savings for Service Companies • More Accurate Data for Operators © PIDX, Inc. 2012 Goals and Objectives 2012 -2015 Short Term Goals (2012 Q3, Q4) Medium Term Goals (2013 ) Educate / Recruit Build Develop Grow •Continue to meet, educate and recruit additional interested parties to Supplier KPI Workgroup. •Grow Participant Numbers • Performance Area Team Meetings. Develop •Define KPI DD Template •Define 5 Performance Areas •Nominate Performance Area Team Leads •Mapping KPI’s To Performance Areas •Appoint European Vice Chair •Draft Version 1 of Supplier KPI •Draft Version 2 of Supplier KPI •Quarterly Release of Data Dictionary Develop •Version 1 of Supplier KPI Data Dictionary to be circulated to Participating Members. •Add KPI’s to Data Dictionary. Meetings Regular Performance Area Team Meetings via Telecall. 4 Quarterly Meetings Per Year (F2F) Meetings 1 x London (Oct 2012) Outputs: Mapped Indicators to Performance Areas Draft Version 2 of Supplier KPI Outputs: Release of Latest Version of KPI Data Dictionary after each Quarterly Meeting © PIDX, Inc. 2012 Long Term Goals (2014 - 2015) •Publish Supplier KPI Data Dictionary for Industry Review and Feedback. •Engage / Survey with IT Vendors on current data transmission formats for Supplier KPI Data. •Gauge Interest for Pilot 2014 •Develop Excel Version of Supplier KPI Template for XML similar to RP76 HSE •Plan for Data Collection Pilot between 2 Operators and 3 Suppliers (2015) Outputs: •Agreement of Supplier KPI Data Dictionary Definitions by Operators and Suppliers. •Pilot Take-up & Usage of Data Dictionary 2011 - 2012 Workgroup Meeting Participation / Expressions of Interest Operators BP Cairn Energy* Chevron ConocoPhillips EL Paso Green Energy Murphy Oil * Noble Energy Nexen Origin Energy * Petroleum Development Oman Penn West Exploration * RWE Shell Statoil Tullow Oil * Wintershall Suppliers Aker Solutions Amec Baker Hughes Cameron GE Oil & Gas Halliburton KCI bv * NCH Corporation Quality Distribution Systems Schlumberger Siemens Weatherford Software / Consultancy Cortex Business Solutions 8over8 Pervasive Software FPAL / Achililes PICS Software AG StoneBond ThruBit Logging Solutions Total Participants / Interested Parties = c70 Last Updated Date: Sept 2012 (*) Expressions of Interest to become involved. © PIDX, Inc. 2012 Why Become Involved? 1. 2. 3. 4. 5. Data Dictionary Access – Exposure to More KPIs Your KPI’s are Part of a Standardized Industry wide Accepted KPI Portfolio Access to Quarterly Release of Supplier KPI Data Dictionary Network with Industry Peers on best practices and Lessons Learned on SRM Get Guidance on Establishing Supplier KPI’s © PIDX, Inc. 2011 Performance Areas Framework Performance Areas HSE SUPPLIER QUALITY DELIVERY COST BEHAVIOUR •7 •15/03/2016 • Classification: Internal Budget Risks Performance Areas Framework (Detailed) • • The common performance area and are divided into sub groups. The same performance areas are valid for all categories. Performance Area Sub performance area L1 • Within each Performance Area there are numerous performance areas within three different sub groups: Sub performance area L2 Performance indicators General performance indicators TRIF Category specific performance indicators Contract specific performance indicators SIF HSE Environmental Incidents • Risk Management Time Material delivery Flexibility SUPPLIER DELIVERY Service delivery QUALITY Quality deviation Total cost COST Compliance with compensation format Cost reduction Market benchmarking BEHAVIOUR •8 •15/03/2016 • Classification: Internal Quantity Performance indicators applicable for most contracts and categories. To be developed See OTIF materials Example: • HSE is relevant within most categories • Owner: HSE Procurement • Performance indicators which may vary according to the needs of the categories. Example: • Rig availability is relevant within Drilling & Well. • Owner: Category manager • Performance indicators which may vary according to the needs of the contracts. Example: • Characteristics related to a specific product • Owner: Contract responsible/Comp any representative Lost time incidents (LTI) Total recordable injuries frequency (TRIF) Restricted work cases (RWC) Medical treatment cases (MTC) First Aid cases (FAC) Work related sickness Dropped objects (actually) Near Miss (Nr) No. Near miss / Actual incidents HSE Serious incidents frequency (SIF) No. Authority Notification Security incidents Environmental Incidents No. Serious spills No Spills HSE program Risk Management Risk Assessment Sub supplier monitoring •9 •15/03/2016 • Classification: Internal Activity list Average day action over due Delivery Time Material delivery DELIVERY Quantity Flexibility Service delivery •10 •15/03/2016 • Classification: Internal See OTIF materials Quality Examples of performance indicators: Procedure violation Breach of contract Quality of Material System failure Technical deviations Insufficient documentation QUALITY Labelling and packaging deviation Drilling performance – m/day Rig capacity (rig time available) Manpower capacity (organisational development compared to plan) Quality of Service Procedure violation Breach of contract System failure Technical deviations Insufficient documentation Labelling and packaging deviation •11 •15/03/2016 • Classification: Internal COST Cost •12 •15/03/2016 • Classification: Internal Examples of performance indicators: Total cost Invoiced value*, Ordered value, Delivered value, Spend framework agreements, Production cost, Unforeseen costs, Costs related to claims, Maintenance estimate, Lifecycle costs, Variaton/change orders, Value/Cost, Cost of poor quality Compliance with compensation format Number of invoices with errors, Number of non-compliant cases registered Cost reduction Bonus, Stretch targets, Increase of efficiency Market benchmarking Rate level, Price trend, Benchmark price Behaviour Compliance with Supplier Declaration Follow-up of sub-suppliers’ compliance with Supplier Declaration Corporate social responsibility (CSR) and ethics ISO 26000 Social responsibility (human rights, working conditions, environment, trustworthy conduct, local community contribution) Compliance with ethics standards Completed ethics and anticorruption compliance e-learning programme Assessment made by IDD-unit prior to contract signing (passed audits, risk areas, rating of the supplier and follow-up actions) Environmental impact assessment Behaviour Code of conduct compliance (Online portals with self assessment questionnaire compiled into a report for each company. Example: Sedex, BSCI, Factlines) Supplier meetings (Y/N, #meetings) Collaboration Prioritisation of Statoil Compliance & Leadership training completed Responsiveness and availability Service orientation, attitude and proactivity Innovation New ideas leading to improvements (internally or in Statoil), delivery, quality, cost reduction, standardisation, business process Number of patents •13 •15/03/2016 • Classification: Internal Project Contacts Project Chair: Daryl Fullerton Email : dfullerton@pidx.org Daryl has been working within the Oil & Gas Industry for the last 12 years. His area of specialism is Supply Chain & Procurement Management Solutions including Supplier Performance Management Systems, Supplier Risk Management, HSE Performance Management, Drilling Performance Management, P2P, B2B integration, and eInvoicing. Clients he has worked for include BP, BG-Group, ConocoPhillips, Chevron, Noble Energy, Origin Energy, Oxy, Respol, Shell and TNK-BP. Daryl now works with Pervasive Software as Oil & Gas Industry Principal. Daryl is Chair of the PIDX Supplier KPI Standard Workgroup and is actively working with Operators and Service Companies to better define Supplier KPI Terminology and to automate this data gathering process. He is also a Member of the Aberdeen Group Global Supply Chain Research Council. Daryl studied Accountancy at University College Galway and went on to complete a MA in Advanced Accounting and MSc in Computing and Information Systems, Daryl is a member of SPE, IADC, ISM and a frequent speaker at Oil & Gas Supply Chain Conferences. Project ViceChair : Michael Washington Email : Michael.Washington@conocophillips.com Michael, has been working within the Oil & Gas Industry for the last 8 years and is currently in the role of Integrated Performance Lead at Conoco Phillips. His area of specialism is Global Supplier Performance Management, KPI development and Quality Performance reviews, Software Implementation, Performance Management tools, Metrics, Economic modeling & analysis, Supplier Risk Management, Business Planning, Production scheduling, Procurement, Supply Chain, Material Planning, HSE Performance Management, Drilling & Completions Performance Management, Strategic Sourcing, and Process and Quality Management Michael is Vice Chair of the PIDX Supplier KPI Standard Workgroup and is actively working with Operators and Service Companies to better define Supplier KPI Terminology and to automate this data gathering process and has participated in several Oil & Gas Supply Chain Conferences He acquired his BBA at Sam Houston State University, Michael is a member of ISM, SPE, APICS, and has a Six Sigma Green belt Certification, and APICS certification courses © PIDX, Inc. 2012