MIS 2901 – Honors Information Systems in Organizations Spring 2011 Instructor Class Location Prerequisite Paul Weinberg Office: Speakman 209J Phone: (215) 204-9563 Fax: (215) 204-3101 http://community.mis.temple.ed u/pweinberg/ TBA weinberg@temple.edu Office Hours: To be posted on Blackboard M W F 1:00 – 1:50 Basic Computer Literacy (see www.fox.temple.edu/foxclt ). Course Objectives The primary objectives are: Explain the role of technology as a business enabler Identify and explain applications in a business setting Assess business applications Interpret the interaction between technology, customers, processes, data, infrastructure, participants, and environment an organization. Understand the complexity and challenges involved in integrating the functional areas of a business Understand how organizations are using new technology to innovate and create new businesses and revenue streams, and how technology entrepreneurship enables organizational change The secondary objectives are: Discriminate and synthesize between different sources of information as part of application acquisition or development List ethical and intellectual property challenges that arise from the use of technology Explain the evolving role of MIS in the organization, the MIS professional, and careers in MIS Class Preparation Topics for each week’s class are listed in the following schedule. Materials for each week are also listed. The materials may include: Slides posted on Blackboard One or more book chapters Articles Business cases The materials should be read before class and you should be ready to discuss them in class. Specific discussion questions related to cases and articles may be posted in the course blog in advance of classes. You should be ready to respond to these questions in class. I encourage you MIS2901 Syllabus Page 2 to discuss the questions in advance with other members of the class. You can use the course blog for this purpose. I may only cover the key points of the materials in the slides during class. But you are still responsible for all of the information in the slides. Class Blog at http://community.mis.temple.edu This course does not use Blackboard. Class materials (notes, presentations, projects) are located on the MIS Community Site. The URL for the course is http://community.mis.temple.edu/mis2901sec001s11/ This site also contains staff contact information. You are responsible for checking the site daily for updates and announcements. The Community Site is structured like a blog-based social networking site. A word of caution: Be careful posting materials on the MIS Community Site! For more information, read the section of the syllabus titled “Plagiarism and Academic Dishonesty.” Course announcements will appear on the Community Site as blog posts. You should check the announcements area several times a week. Select the announcements category to view the announcements. To avoid missing announcements, I recommend that you subscribe to the announcements using a Really Simply Syndication (RSS) feed. Click the RSS icon next to the announcements category in the Community Site course blog to subscribe. The announcements can be automatically sent to your MyYahoo or Google homepages, a folder in Microsoft Outlook, a mobile device, and other RSS readers. (The choice is especially easy to make if you are using the Firefox browser.) Textbooks and Supplies Required Textbook MIS 2901 Spring 2010 Leonard Jessup and Joseph Valacich. Information Systems Today: Managing in the Digital World, 3rd Edition, Prentice Hall, 2008. ISBN:0132335069 The full edition of the Jessup/Valacich book can be used. However, there is a custom edition of the book which only contains the sections we use in this course. This edition is available at the Temple Bookstore and is significantly less expensive than the full edition. You should also be able to obtain the book through online used book marketplaces. Paul Weinberg MIS2901 Temple Library Resources (Helpful but not required) Required Cases Syllabus Page 3 You can access Gartner Group reports on Technology Topics at http://www.temple.edu/gartner. You will have to set your browser to use the Temple Proxy Server (gate.temple.edu --- port 8080). Use your Temple email account and password to login. You can also download articles from many business periodicals and newspapers. Go to http://library.temple.edu Select (on the left) Find Articles/All DataBases A-Z. Select Business Source Premier and search for a topic (for example “nanotechnology”). Available through Harvard Business School (HBS) publishing: HBS Case 908M17 The Globalization of Wyeth HBS Case 9-301-099: CISCO ERP and Web-enabled IT HBS Case 9-508-110 Radiohead: Music at Your Own Price Stanford Case SM-176: Google’s Android --- Will it Shakeup the Wireless Industry in 2009 and Beyond? Available through Ivey Publishing (University of Western Ontario) Ivey Case 9B05E002: A Hacker Attack: An E-Commerce Nightmare -- Part A Articles Available on the Internet or through library.temple.edu. MIS 2901 Spring 2010 Nagai, E.W.T, et al. Development of an RFID-based Sushi Management System (2008) Elsevier http://www.sciencedirect.com.libproxy.temple.edu/science?_ob=MImg&_imageke y=B6VF8-4P06CD5-1H&_cdi=6004&_user=1543922&_pii=S0925527307002010&_origin=search&_co verDate=04%2F30%2F2008&_sk=998879997&view=c&wchp=dGLbVlzzSkzS&md5=b07694b39d10152599d3c8ef675c0e25&ie=/sdarticle.pdf Wilson, Scott and Kambil, Ajit --- Open Source: Salvation or Suicide? (April 2008) http://web.ebscohost.com.libproxy.temple.edu/ehost/pdfviewer/pdfviewer?hid=22 &sid=2c992792-1267-4f30-b89b-6a4d414107db%40sessionmgr13&vid=4 Machavarapu, Sai: Prioritizing IT Projects Based on Business Strategy. CIO. http://www.cio.com/article/print/22976 Obrien, M The Future of Web Applications – Seven Things a Company Must Do to Succeed, Mashable.com http://mashable.com/2009/01/15/the-future-of-web-apps/ Duplessie, S. (July 30, 2007). Opinion: What Web 2.0 is (and isn't). ComputerWorld. http://www.computerworld.com/s/article/print/9028358/Opinion_What_Web_2.0_ is_and_isn_t_?taxonomyName=Data+Center&taxonomyId=154 Wikipedia: Cloud Computing http://en.wikipedia.org/wiki/Cloud_computing King, R. (August 4, 2008). How Cloud Computing is Changing the World. Business Week http://www.businessweek.com/technology/content/aug2008/tc2008082_445669.ht m Chesbrough, H. Why Companies Should Have Open Business Models, Sloan Management Review http://proquest.umi.com.libproxy.temple.edu/pqdlink?Ver=1&Exp=01-072016&FMT=7&DID=1193235251&RQT=309&cfc=1 Paul Weinberg MIS2901 Syllabus Page 4 Chartier, David, et al. Steve Jobs Takes on Android (Jan 2011), MacWorld http://web.ebscohost.com.libproxy.temple.edu/ehost/detail?hid=12&sid=47e0b3a7 -191f-4b25-88aa3c85d2c2186b%40sessionmgr13&vid=5&bdata=JnNpdGU9ZWhvc3QtbGl2ZSZz Y29wZT1zaXRl#db=buh&AN=55495401 Mulcahy, R. (March 6, 2007). Business Intelligence Definitions and Solutions. CIO. http://www.cio.com/article/print/40296 Levinson, M. (May 15, 2007). The Brain Behind the Big, Bad Burger and Other Tales of Business Intelligence. CIO. http://www.cio.com/article/print/109454 Madden, M. (July 16, 2008). Barack Obama’s Super Marketing Machine. Salon. http://www.salon.com/news/feature/2008/07/16/obama_data Davenport, T, and Haris, J. (May, 2007). The Dark Side of Customer Analytics. Harvard Business Review http://web.ebscohost.com.libproxy.temple.edu/ehost/pdfviewer/pdfviewer?hid=15 &sid=5832553b-a656-47af-ae1d-5e6247f449ce%40sessionmgr12&vid=12 Wikipedia: Social Network Service http://en.wikipedia.org/wiki/Social_network_service Wikipedia: Facebook http://en.wikipedia.org/wiki/Facebook Coutou, Dianne, et al (June 2007). We Googled You, Harvard Business Review http://web.ebscohost.com.libproxy.temple.edu/ehost/pdfviewer/pdfviewer?hid=15 &sid=5832553b-a656-47af-ae1d-5e6247f449ce%40sessionmgr12&vid=11 Raman, A. (Dec 2009). Enterprise 2.0: How a Connected Workforce Innovates http://web.ebscohost.com.libproxy.temple.edu/ehost/pdfviewer/pdfviewer?hid=12 &sid=47e0b3a7-191f-4b25-88aa-3c85d2c2186b%40sessionmgr13&vid=4 You should purchase the cases online from Harvard Business School (HBS) Publishing and Ivey Business School Publishing. To purchase the HBS cases, go to http://cb.hbsp.harvard.edu/cb/access/8008835 You will need to register in order to purchase the cases. Once you purchase the case through this site, you can immediately download an electronic copy. If you lose your copy, you can download additional copies from Harvard Publishing until the end of the semester (May, 2011). To purchase the Hacker Attack case, go to http://cases.ivey.uwo.ca/cases/pages/home.aspx. You do not have to register at Ivey’s site (just checkout as a “guest”). Search for product number 9B05E002. You’ll see both parts of the case but you only need to purchase part A. Add it to your cart. The articles are all available for free downloads from a web site or from library.temple.edu. Click on the link next to the article title. You will need to use your Temple email account and password to obtain the articles from library.temple.edu. MIS 2901 Spring 2010 Paul Weinberg MIS2901 Syllabus Page 5 Chapter Numbers and the Custom Text As described above in the section that lists the required textbook for this course, while the full edition of the Jessup/Valacich book can be used, it is expensive. The custom text prepared for this course is significantly less expensive. The chapters provided in the custom text are the same as the equivalent chapters in the full text. However the custom text does not have chapter numbers, and page numbers are different. Please use the following table to map chapter numbers in the full text to the chapter titles in the custom text: Chapter Number 1 2 3 4 5 7 8 9 10 Chapter Title Managing in the Digital World Fueling Globalization through Information Systems Valuing Information Systems Investments Managing the Information Systems Infrastructure Enabling Commerce Using the Internet Enhancing Business Intelligence Using Information Systems Building Organizational Partnerships Using Enterprise Information Systems Developing Information Systems Managing Information Systems Ethics and Crime Evaluation Item Midterm Exam Final Exam Class Activities Participation in class discussions 5% Group Technology Entrepreneurship Presentation 10% Business Applications Project ERP Project Identity Management (ePortfolio/Ad-Words/ Google Analytics) Project Percentage 25% 30% 15% Scale 94 – 100 90 – 93 87 – 89 83 – 86 80 – 82 77 – 79 A AB+ B BC+ 73 – 76 70 – 72 67 – 69 63 – 66 60 – 62 Below 60 C CD+ D DF 10% 10% 10% Term grades are not rounded. For example, an 89.9 average is a B+. The presentation, business applications project, ePortfolio/Ad-Words and Data Analytics projects receive letter grades. The letter grades are converted to the middle of the range. So, for example, a B+ grade will be converted to an 88. The ERP project is graded pass/fail. Pass = 100, Fail = 0. MIS 2901 Spring 2010 Paul Weinberg MIS2901 Syllabus Page 6 Project Assignments There are 3 project assignments which should be completed individually. The Business Applications Project involves using several online services and illustrates uses of information systems in business. This Identity Management Project will have several phases to it, where you will create an ‘e-portfolio’ for yourself, using WordPress and the Temple MIS Community site to create a professional resume and portfolio of yourself, and make it available to internet users. You will then learn how to use Google AdWords to advertise your e-portfolio to the world, and then follow up by using Google Analytics to measure and analyze the data and traffic your e-portfolio ad generates. The Enterprise Resource Planning (ERP) project involves the use of the SAP system. The project is designed to give you the opportunity to become familiar with the use of an ERP in organizations. you will be required to complete typical business functions in the areas of Sales Orders Processes and and Human Resources. SAP is the world leader in ERP, and this project will help demonstrate both the value and difficulty in integrating business functions, using a real world SAP system. Projects should be submitted as Word documents sent to the instructor as email attachments. Be sure to retain a copy of the email in the sent items folder on your computer. This is your proof of on-time submission. Group Presentation During the first class, the class will be organized into groups. The groups will be responsible for presenting the information in the Technology Entrepreneurship articles listed in the schedule. The presentations will take place during Week 12. (See the syllabus below.) Allow 20 minutes for your group’s presentation. You will need to prepare in advance. The presentations will be group graded. The presentations should: Explain the concepts discussed in the article. What are the issues and key ideas in the article Discuss management implications --- What can be learned from a management perspective If appropriate --- What do you think will happen as a result of the situation discussed in the article? MIS 2901 Spring 2010 Paul Weinberg MIS2901 Syllabus Page 7 Late Assignment Policy The project is considered late if it is turned in after the beginning of class. The project will be assessed a 10% penalty each day it is late. No credit will be given if the project is submitted more than one week past the due date. However, you must turn it in – if you decide to skip it, you’ll receive no credit for the project itself, and in addition your overall course grade will be reduced by 5%. Late projects will not be accepted after the last day of class. Equipment and network failures are not acceptable reasons for turning the project in late. During the semester, computers will fail and printers will be out of service. You should always make a backup of your files (if it’s really important, make two backups). Be sure you submit the right material for the project. Projects submitted with missing files will not receive credit and will be treated as if they were not submitted. Changes will not be accepted after the project is submitted. Late projects will not be accepted after the last regular class meeting. Attendance Policy Because I plan for class discussion to be an integral part of the course, I expect full attendance by every member of the class. I also expect you to arrive on time to class. Attendance is one of the factors I may consider in computing your final grade. Exams There will be two exams scheduled during the semester, a midterm and a final. Missed exams cannot be made up, regardless of the reason for absence. Exams are multiple choice, and will be machine graded. The two exams cover topics from the class lectures and presentations, reading assignments, and class discussions. The exams are closed book. Classroom Etiquette Your behavior in class directly impacts the value you and your fellow students gain from the course. To that end, the following are rules of conduct in this class: Do not arrive late or leave early. Do not leave in the middle of the class. Turn off all cell phones, pagers, PDAs, Wii consoles, and Playstations while you are in class. You can use a laptop computer as long as it is related to the class (taking notes). Do not use your computer to check you email, browse the Internet, or send instant messages during the class. Do not engage in side discussions while others are speaking. MIS 2901 Spring 2010 Paul Weinberg MIS2901 Syllabus Page 8 Plagiarism and Academic Dishonesty Plagiarism and academic dishonesty can take many forms. The most obvious is copying from another student’s exam, but the following are also forms of this: Copying material directly, word-for-word, from a source (including the Internet) Using material from a source without a proper citation Turning in an assignment from a previous semester as if it were your own Having someone else complete your homework or project and submitting it as if it were your own Using material from another student’s assignment in your own assignment If you use text, figures, and data in reports that were created by someone other than yourself, you must identify the source and clearly differentiate your work from the material that you are referencing. There are many different acceptable formats that you can use to cite the work of others (see some of the resources below). You must clearly show the reader what is your work and what is a reference to somebody else’s work. Plagiarism and cheating are serious offenses. Penalties for such actions are given at my discretion, and can range from a failing grade for the individual assignment, to a failing grade for the entire course, to expulsion from the program. For more information, refer to the Temple University student code of conduct, available at http://www.temple.edu/assistance/udc/coc.htm. MIS 2901 Spring 2010 Paul Weinberg MIS2901 Syllabus Page 9 Schedule (Keep in mind that all dates are tentative) Topics Jan Course Introduction 19 Managing in a Digital World Reading/Preparation Week 1 Assignments Jessup: Chapter 1 Careers in IS Form project groups Week 2 Jan 25 Globalization and IS The World is Flat discussion Globalization of Wyeth discussion Jessup: Chapter 2 View The World is Flat video The video can be found at http://mitworld.mit.edu/vi deo/266/ Read and be ready to discuss HBS Case 908M17 The Globalization of Wyeth Week 3 Feb 2 Electronic Commerce Discuss the ePortfolio assignment Jessup: Chapter 5 Feb 9 Internal Information Systems Jessup: Chapter 7 Week 4 MIS 2901 Spring 2010 Business Applications Project due Feb 11. Project instructions are located in the assignments area of the class blog. Submit as a Word document attached to an email. Be sure to include your name, course number, and project title on the subject line of the email. Paul Weinberg MIS2901 Syllabus Page 10 Week 5 Feb 16 Internal Information Systems (continued) CISCO case discussion Jessup: Chapter 7 Read and be ready to discuss HBS Case 9-301-099: CISCO ERP and Web-enabled IT Feb 23 Mapping Business Processes and IT Management Jessup: Chapter 9 Read and be ready to discuss Nagai et al. Development of an RFID-based Sushi Management System Wilson and Kambil: Open Source: Salvation or Suicide Week 6 Discuss the Sushi project – Is it justifiable? What are the management issues? Discuss the Open Source Paper Identity Management: ePortfolio due Feb 28. (Post following directions in the assignment) Discuss Google Ad-Words Week 7 Mar Introduction to Enterprise 2 Systems Midterm Review Jessup: Chapter 8 Read and be ready to discuss HBS Case 9-508-110 Radiohead: Music at Your Own Price Spring Break – No class March 7, 9, and 11 Week 8 Mar MIDTERM EXAM Mar 16 16 (CLOSED BOOK. Covers weeks 1-7) Sales/Purchasing Mar Production and Supply Chain 23 Management Discuss the Excel sales and purchasing spreadsheet Jessup: Chapter 8 Week 9 Review Posted Excel Spreadsheet Week 10 Mar Accounting 30 MIS 2901 Spring 2010 Enterprise Resource Planning (ERP) Project Due April 4 Submit as a Word document attached to an email. Be sure to include your name, course, and project title on the subject line of the email Paul Weinberg MIS2901 Apr 6 Valuing Information Systems Ethics, Security and Crime Discuss the Hacker Attack case MIS 2901 Spring 2010 Syllabus Week 11 Jessup Chapter 3 Read and be ready to discuss Machavarpu, Sai: Prioritizing IT projects based on Business Strategy Page 11 Identity Management: Google Ad-Words listing due Apr 6. (Post following directions in the assignment) Jessup Chapter 10 Read and be ready to discuss Ivey Case 9B05E002: A Hacker Attack Paul Weinberg MIS2901 Apr 13 Technology Entrepreneurship Discussion of Technology-Based Innovation Group Presentation and Discussions Discussion – What makes a good mobile application? Apr 20 Business Intelligence/Data analytics Discussion of Assigned Articles Apr 27 Social Networking and Management of Your Online Presence Discussion of Assigned Articles Final Exam Review Syllabus Week 12 Read and be ready to discuss 1. Obrien: The future of Web Applications 2. Duplessie et al: What Web 2.0 is and isn’t 3. Wikipedia: Cloud Computng 4. King: How Cloud Computing is Changing the World 5. Chesbrough: Why Companies Should have Open Business Models 6. Chartier et al: Steve Jobs Takes on Android 7. Stanford Case SM-176 Google’s Android – Will it shake up the Wireless Industry in 2009 and Beyond? Week 13 Read and be ready to discuss Malcahy et al: Business Intelligence and Solutions Levinson, M: The Brain Behind the Big,, Bad Burger and Other Tales of Business Intelligence Madden, M: Barrack Obama’s Super Marketing Machine Davenport et al: The Dark Side of Customer Analytics Week 14 Read and be ready to discuss: Wikipedia: Social Network Service Wikipedia: Facebook Cautou et al: We Googled You Raman: Enterprise 2.0 How a Connected Workforce Innovates Page 12 Group Presentations Due Group 1 – Papers 1 and 2 Group 2 – Papers 3 and 4 Group 3 – Papers 5 and 6 Group 4 – Stanford Android Case Identity Management: Results related to your AdWords positing (from Google Analytics) due April 27. Send as a document attached to an email. LAST CLASS May 2 FINAL EXAM DURING EXAM WEEK. (CLOSED BOOK) MIS 2901 Spring 2010 Paul Weinberg