100% hguleria@icm.de Increase BW success by 70% Hari Guleria icm AMERICA Your assurance to success – partner with experience www.icmamerica.com Brief on icm • • • 100% 19 offices in Europe and US with over 500 employees 100% senior SAP resources BW TRACK RECORD – – – – – Ranked # 5 globally for BW implementations 21 BW Projects completed 16 BW projects underway FPS partner in 3.0x (have 3.0A since Oct 2001, 3.0B since June 2002) 2 icm employees on SAP AG BW Development board •COMPANY TRACK RECORD Area Projects Completed APO 03 SEM 02 eBusiness 10 CRM 02 SAP Implementations 176 hguleria@icm.de Area Projects Completed Upgrades 100 Data Archiving 68 BW 21 RBE/CBI 36 System Mergers 07 Your assurance to success – partner with experience www.icmamerica.com 100% SAP Reporting Options Plan your work & work your plan Strategic Third Party Tools and Applications Tactical Middle Mgmt Functional Areas Information Systems LIS-COPA-FSL Operational Transactions + Operations R/3 ABAP Query, Report Painter/Writer “Canned” R/3 Reports Custom ABAP Reports Top Mgmt C/VP Level Business Information Warehouse (BW) hguleria@icm.de R/3 Your assurance to success – partner with experience www.icmamerica.com Where we are 100% • Start: PLAN Reporting & Analytics N o t e • The Business Reason • The success factors in BW implementations • Data Modeling Data design selections hguleria@icm.de • End: REPORTING - Queries and Analytics Your assurance to success – partner with experience www.icmamerica.com Primary Reason 100% Key Feature Queries and Analytics • Every DW is initiated for reports, analytics and/or as a data repository. • With reports as the end, only a planned beginning can assure success • To ensure successful Reports and Analytics from the BW we must: hguleria@icm.de Collect and document all Reports/ Analytic requirements Model all requirements by source and computations The modeling phase must isolate 90% of issues and gaps Then deliver the required reports and analytics Reporting v/s MIS Timers Memory RAM Chips Contract Direct Disti Your assurance to success – partner with experience www.icmamerica.com Sample Business Reasons 100% Supply chain informatics Accurate PO and Vendor information (info) Accurate Production capacity, output, rejections and shipment info Customer and material reporting Consolidated customer and material info across companies and regions Margin analytics by selection Margin by total company, partner companies, regions, sales offices, materials, customer and material groups, etc Accurate up to date and online stock information Material and valuation from every partner storage location Tactical and Strategic information hguleria@icm.de Competitive analytics by market segments and regions Service offering trends and projections and their impact on Operations Your assurance to success – partner with experience www.icmamerica.com BW 3.0x options and ROI APO SEM CRM BW DW 100% Upward Integration BW 3.0x Pure WEB Query Designer CAPTURE hguleria@icm.de Downward Integration SAP Non SAP Legacy Your assurance to success – partner with experience www.icmamerica.com Where we are 100% • Start: PLAN Reporting & Analytics • The Business Reason • The success factors in BW implementations • Data Modeling N o t e Data design selections hguleria@icm.de • End: REPORTING - Queries and Analytics Your assurance to success – partner with experience www.icmamerica.com 100% The 7 Steps of success (SF*) 5 reasons contribute to 70% of the success of all data warehouse projects. 2 the balance 30% 1. Define Business Reasons 2. Proven Methodology 3. Implement POC / CRP 1. From a Workshops to a Pilot ‘Proof of Concept’ 4. Conduct detailed Multi-dimensional data-modeling 5. Plan your Reports and Analytics Experienced Partner selection Planned procedures, documentation and knowledge transfer hguleria@icm.de 6. 7. * SF = Success Factor Your assurance to success – partner with experience www.icmamerica.com 100% SF 1 – Methodology 30% Modeling 70% BW Best Practice Construction DW Best Practice (Ralf Kimball) 5% 15% 10% 50% 20% Data Modeling Construction Other Report & Analytics hguleria@icm.de Report Gathering * SF = Success Factor Your assurance to success – partner with experience www.icmamerica.com 100% SF 1 – Methodology II S o l u t i o n • Collect Reports and document Reports Track KPI’s Current reports from production systems with ID Reports being generated off-line with ID Wish List reports not yet generated • Code and track Report requirements • Define and plan Dimensions, Characteristics, Attributes, and ‘Key Performance Indicators’ • Map Data-Flow 40B > 46C1 DRM FI SD Consolidated DRM Base FI Base SD Detailed DRM hguleria@icm.de PSA Building Block * SF = Success Factor Your assurance to success – partner with experience www.icmamerica.com MM Base MM SF 1.2 – Proof of Concept 100% • Must be followed after a overview understanding of BW functionalities, i.e. in workshops • Also known as CRP ‘Conference Room Pilot’ demonstration – • WHY is this important hguleria@icm.de Essential for end-users to understand the functionalities and limitations of BW Imperative for answering data-modeling questions for designing the BW Imperative for defining KPI’s, Calculations, formulae, change data management, etc * SF = Success Factor Your assurance to success – partner with experience www.icmamerica.com Where we are 100% • Start: PLAN Reporting & Analytics • The Business Reason • The success factors in BW implementations • Data Modeling Data design selections N o t e hguleria@icm.de • End: REPORTING - Queries and Analytics Your assurance to success – partner with experience www.icmamerica.com Data modeling 100% ..without a clear goal at the end of design InfoCube hguleria@icm.de beginning the design phase becomes Totally redundant.. * DM = Data Modeling Your assurance to success – partner with experience www.icmamerica.com 100% Work Plan hguleria@icm.de Company 1 70:30 1 week gathering all reports 2 weeks coding the reports 1 week defining business drivers 1 week defining KPI’s 2 weeks data modeling 5 weeks constructing 1 week debugging 4 weeks reporting Company 2 10:90 2 weeks gathering reports Little coding Assumed business drivers Assumed KPI’s ½ day data modeling 5 weeks constructing 1 week debugging 2 week reconstructing 3 days debugging 2 week reconstructing 3 days debugging 2 week reconstructing 2 days debugging 4 weeks reconstructing …… * DM – Data Modeling Your assurance to success – partner with experience www.icmamerica.com Reports and Analytics 100% • 2 primary reason’s for every BW (1) Reports and Analytics, (2) End User • Do not ever forget the End User, they are the key to the success of every BW. Involve them • No single OLAP tool will ever meet all end-user requirements. hguleria@icm.de – Start with BEx as the beginning tool – Analyze vendors on differentiating factors (Requirement v/s how each product compliments BEx) * DM – Data Modeling Your assurance to success – partner with experience www.icmamerica.com 100% Delivered v/s Customization BW Resource Planning Data Modeling requirement 100% Hi usage Low usage hguleria@icm.de Delivered Business Content Extension Custom Cubes The higher the customization higher is the Data modeling requirement DM = Data Modeling Delivered Business Content Extension Custom Cubes The higher the customization higher is the technical resource requirement Your assurance to success – partner with experience www.icmamerica.com 100% BW Information Architecture Analytics via the web WEB ODS Query InfoCube Multi-Cube External Source ODS Object InfoCube Simple Query RemoteCube MultiCube Query Jump Queries Drill Through hguleria@icm.de OLTP – SAP R/3 DM = Data Modeling Your assurance to success – partner with experience www.icmamerica.com 100% BW Snowflake Star-Schema Master Master SID Table Text SID Table Master Text Hierarchy Text SID Table Master Hierarchy SID Table Hierarchy DISTI Master SID Table Text Material Hierarchy hguleria@icm.de Hierarchy Master Text Hierarchy SID Table Hierarchy Master Text Finance FACT Sales Area SID Table Text SID Table Hierarchy Master Text SID Table Hierarchy Master Text Customers SID Table Hierarchy Master Text SID Table Hierarchy Master Text Big Leap = 13 Dimensions = x Dimensions Each DIM can take 248 Characteristics = Dimensions Total Dimensions possible in BW = 13 x 248 = 3,224 DM = Data Modeling Your assurance to success – partner with experience www.icmamerica.com 100% ERM Material group Customer Customer no Customer name City Region Material group no Material group name .... Material Material no Material name Material type color price Sales Department Sales dep. no Sales dep. location ....... Sales Person Sales pers. no Sales pers. name ....... Sales Transaction hguleria@icm.de Date Customer no Material no Sales pers no Amount Quantity Currency DM = Data Modeling Your assurance to success – partner with experience www.icmamerica.com 100% ERM > Star Schema Material Group Sales Dept. Loc. Region Color City Sales Dept. Material Type Sales Person Material Customer Price Sales order Customer Ides Gmbh Street SalesPers SalesRegion Meier Material Unit Date Date Monitor 981118 Sales Rep ID Material ID LastName SalesDep Material Name Material Type Material Group Sales Org Dimension Customer SalesPers Material Date Ides Gmbh Meier Monitor 981118 Amount Quantity 1000 2 Customer ID hguleria@icm.de Customer Name City Region Office Name Plan Granularity DM = Data Modeling Material ID Sales Rep ID Time Code ID Customer ID Sales Amount Quantity Unit Price FACT Material Dimension Time Code ID Year Fiscal Year Quater Mounth Day of the Week ? Customer Dimension Time Dimension Your assurance to success – partner with experience www.icmamerica.com DM-2 __ Star Schema > InfoCube Sales Rep ID Material ID LastName SalesDep Material Name Material Type Material Group 100% Sales Org Dimension Material Dimension Customer ID Customer Name City Region Office Name Material ID Sales Rep ID Time Code ID Customer ID Sales Amount Quantity Unit Price FACT Customer Dimension MDM/ Star Schema Time Code ID Year Fiscal Year Quater SalesRep IDMounth Day of the Week Last Name OrgStr. DIM ID ... Time Dimension SalesRep SalesDep SalesDep ID SAP BW Material DIM ID Material ID Material ID MatType Mat.description MatType ... Address ... hguleria@icm.de Material DIM ID OrgStr DIM ID Time Code ID .... Quantity ..... DM = Data Modeling Your assurance to success – partner with experience www.icmamerica.com Plan & Strategize 100% • Change of data management, I.e. Customer in Region 1 goes to region 2 in the future • Dimensions, Characteristics, and attribute relationships – and their multi-dimensional relationships • SID table functionalities and plans, I.e. time dependant or not • Other hguleria@icm.de Hierarchies, Partitioning & Compression, Navigation Attributes, Variables, Reporting alternatives, etc DM = Data Modeling Your assurance to success – partner with experience www.icmamerica.com Trade offs Tip hguleria@icm.de Granularity (detail) v/s space, access speed Navigation Attributes (ease) v/s speed Aggregation (speed/ease) v/s no detail Partitioning (segregation) v/s single point of access Design (planned) v/s random growth and confusion Archiving (space) v/s historical access Compounding objects (identity) v/s loss of uniqueness Performance (easy of use) v/s all above Roll-up Planning (planned) v/s fire-fighting 100% DM = Data Modeling Your assurance to success – partner with experience www.icmamerica.com Where we are • • • • • 100% Start: PLAN Reporting & Analytics The Business Reason The success factors in BW implementations Importance of Data Modeling Data Modeling Data design selections • End: REPORTING - Queries and Analytics hguleria@icm.de N o t e Your assurance to success – partner with experience www.icmamerica.com 100% Design Criterion – 1 Rules of changes Option 2: Option 1: Security MultiCube Checks & Data Validation MultiCube InfoCube InfoCube MultiCube InfoCube CLEAN Business Rules Option 3: ODS ODS ODS Business Rules Business Rules ODS ODS Tip ODS Business Rules Business Rules PSA PSA Business Rules PSA hguleria@icm.de Business Rules (dev) SS1 SS2 SS1 SS2 SS1 SS2 DM = Data Modeling Your assurance to success – partner with experience www.icmamerica.com Where we are • • • • • 100% Start: PLAN Reporting & Analytics The Business Reason The success factors in BW implementations Importance of Data Modeling Data Modeling hguleria@icm.de Data design selections • End: REPORTING Queries and Analytics N o t e Your assurance to success – partner with experience www.icmamerica.com Reporting Options 100% Standard BEx (modified MS Excel) • Approved BW OLAP vendors 1. Integrating reports in the SAP Portal system: – mySAP Workplace (now SAP Portal): Drag & Relate, MiniApps 2. Running reports against the SAP Business Information Warehouse (BW): – SAP BW: ODBO/BAPI* 3. Running reports against SAP, and non SAP sources: hguleria@icm.de – SAP R/3: RFC/BAPI**/ conversions Your assurance to success – partner with experience www.icmamerica.com 100% OLAP Vendors VENDOR Product SAP R/3 BW SAP BEx arcplan dynaSight Brio Report, Query Bus Query, WebIntell Power Play, Visualizer Enterprise, analysis Connect WebFOCUS Alea, OnVision Enterprise Guide E-Portal Suite hguleria@icm.de Brio Business Objects Cognos Comshare Decision Crystal Decisions ESRI IBI MIS SAS Viador Other Your assurance to success – partner with experience www.icmamerica.com 100% OLAP Vendors – S&W hguleria@icm.de VENDORS Strengths Weaknesses B Ex • The greatest OLAP tool to start with • Uses an extended Microsoft Excel front end that need little training • MS Excel limited reporting • Limited Graphical and MIS capabilities arcplan • Large European Operation •ONLY MIS Analytics supplier • Integration with BAPI and ODBO • Integration with SAP Business Intelligence • Integration with R/3/ BW / SEM for write-back • Limited reporting and ad-hoc analysis • Low visibility in the US Brio Technologies • Operational reporting for R/3 • Usability of Brio Enterprise for manipulating and formatting • Separate product for SAP and BW •Limited Interactive analysis with BW Business Objects • Integrated reporting & analysis • Specialized Query interface • Publishing information to users •Outdated rapid deployment template for SAP • Additional cost for BusinessQuery • No R/3 reporting capabilities Cognos • Complete ETL, mart, tool • Strong reporting and mobile abilities • Good visualization and customization •Limited reporting via PowerPlay • External Catalogs/mart needed for reporting • External marts needed for applications Crystal Decisions • Integration – Workplace, BW, R/3 • Operational and BW Reporting • Totally supported and integrated with SAP, strategic partner with BW • Minimal direct sales and consulting presence • Limited interactive analysis for BW Information Builders • Operational and BW reporting • I-vision solutions for R/3 • Scalability and performance • Limited ad-hoc reporting • Lack of usability for interactive report analysis Your assurance to success – partner with experience www.icmamerica.com hguleria@icm.de OLAP Vendors – Analysis 100% Your assurance to success – partner with experience www.icmamerica.com 100% InfoCube to Query Relationship – 1 Use this section to drag & drop restrict / selection of data. For example, if you want to only view Tracking Partner 1062 you would drag Tracking partner here, right click on the object and click on the [Restrict] selection. Next you would select tracking partner 1062. This will ensure that THIS query only filters data of Track Partner 1062. This section fills the Rows headers for the Excel BEx. This section fills the Column headers for the Excel BEx. This section will provide a preview of the design that the query will take as objects are attached on to the Query design template. The only sections that will impact this design is the ‘Rows’ and ‘Columns’ selections hguleria@icm.de This section displays the Cube design and displays all the selections available from the cube for the query / analytics. use to resort and recalculate the data along defined parameters. For example drag Material here to enable analysis along Material selection. End-User Doc Your assurance to success – partner with experience www.icmamerica.com 100% What a BEx Report contains hguleria@icm.de W h e r e t o F I N D i t Your assurance to success – partner with experience www.icmamerica.com 100% REPORT 1 – BEx Query A D Available Stock EURO ASIA MIDEST JP USA GER JP GER EURO ASIA MIDEST hguleria@icm.de USA Your assurance to success – partner with experience www.icmamerica.com 100% REPORT 2 – BEx Query B D Available Stock 1200000 1000000 800000 600000 D Available Stock 400000 200000 L O P SY N VE TO TA SE R NE T O N T US AM LO C hguleria@icm.de PA R eDI ST IN SI TE ET AV N W YL E 0 Your assurance to success – partner with experience www.icmamerica.com REPORT 3 – Enhanced MIS 100% Timers Memory RAM Chips hguleria@icm.de Contract Direct Disti Great Feature Your assurance to success – partner with experience www.icmamerica.com 100% Takeaways Don't Forget hguleria@icm.de • • PLAN YOUR WORK AND THEN ONLY WORK YOUR PLAN Follow tried methodologies, and proven templates Define Business Content Gather Reports and Analytics requirements } Implement Proof of Concept Commence Data Modeling Partner with an experience Get Steering committee approval on reports and models Get USER commitment on reports and expectations Construct and Configure the BW Select OLAP tools and options GO Live Post go Live plan and work (do not try and reinvent the wheel) Your assurance to success – partner with experience 20% 40-50% www.icmamerica.com 1 slide to tell it all 100% hguleria@icm.de plan it, understand it, schedule it, manage it Your assurance to success – partner with experience www.icmamerica.com Your Turn 100% Q u e s t i o n s ? Hari Guleria icm AMERICA hguleria@icm.de hguleria@icm.de Mobile:(408) 835-9552 Off: (610) 647-9000 ext 4835 www.icmamerica.com Your assurance to success – partner with experience www.icmamerica.com Questionnaire format Name Desig. Tel Email Company City Address City State ZIP R/3 Ver BW Ver BW Since InfoAreas Upgrade/New Plans Approx month/yr 100% hguleria@icm.de Question: Email: hguleria@icm.de Fax: 610.647.9177 Your assurance to success – partner with experience www.icmamerica.com