Moving Government To The Cloud Agenda – Who is Workday – The path to innovation – What is being done across the country – and lessons learned – Why technology matters – Procurement and contracting considerations and best practices – Enterprise cloud ERP case study – Questions 2 PROJECTS EXPENSES PROJECT BILLING PROCUREMENT REVENUE ANALYTICS INVENTORY TECHNOLOGY FOUNDATION FINANCIALS INSIGHT APPS HUMAN RESOURCES STUDENT PAYROLL TIME TRACKING RECRUITING TALENT They Said What About Innovation? “The horse is here to stay but the automobile is only a novelty – a fad” Michigan State Bank Advising Henry Ford’s lawyer “Computers in the future may weigh no more than 1.5 tons” Popular Mechanics Magazine “There is no reason anyone would want a computer in their home” Ken Olsen, Digital Equipment Corporation “The computer was born to solve problems that did not exist before.” Bill Gates, Microsoft “There’s no way that company exists in a year.” Tom Siebel, Siebel Systems referring to Salesforce.com “The significant problems we face today cannot be solved at the same level of thinking we were at when we created them.” - Albert Einstein Government Paths To Cloud Maturity and Case Studies Strategies Case Study Examples Data Center Consolidation: Shared Service, Managed Service, Outsourced Service US Federal Government Commonwealth of Virginia Commonwealth of Pennsylvania Cloud First Policies: US Federal Government All agencies identify moving 3 “services to the cloud” – Barriers to accomplishment: staff skills and procurement processes, security Infrastructure as a Service California’s “Cal Cloud” Texas Cloud Broker Service Platform as a service Google Apps, Microsoft 365 Even the CIA is moving to Cloud “Open Government” Initiatives Recovery.gov City of Boston Enterprise SaaS Applications Citizen Call Centers, 311, Workday ERP, HR, Payroll, Financials Applications 7 Efficient Delivery Model Legacy Cloud Modern Cloud Hosted in Cloud Hosted in Cloud Subscription Priced Subscription Priced Customization Configuration Multiple Versions One Version Expensive Upgrades Updated by Provider Built with Contemporary Technology Adaptable Proven Future Proof Recent Forums on Cloud Procurement • American Bar Association: Cloud Computing and Contracting Panel How State and Local Governments Can Achieve Benefits and Balance Risks • Government Finance Officers Association: A Cloud Procurement Reform Panel • Center for Digital Government: Public-Private Workgroup for Cloud Procurement • New York State: IT Terms & Conditions – A Workshop for Attorneys • New York State: OGS Procurement Input and SaaS Considerations • New York State: Legislative Roundtable – State Operations Sub-Committee • State of California: Special Provisions for SaaS Contracting 10 11 11 Case Study City of Orlando ERP in the Cloud Ray Elwell Former Deputy CFO City of Orlando City of Orlando Demographic Information Full Time Employees Part Time Employees Annual Budget Systems Replaced Infinium (HR/PR) JDEdwards (FIN) Lotus Notes Apps .net Apps Paper 3,200 500 $2 Billion Justification for Change • Existing systems were not meeting the needs of the organization Accessibility, usability, and keeping pace with change “Down Training” new employees Too costly to keep up to date • Systems were too difficult to maintain Existing customizations and the requirement for more customization Finding talent that knows how to maintain older systems Too many integrations Replacement Considerations • Stiff competition for capital funding • Must be a long-term solution ‒There will be no appetite to do this again ‒Adaptable for whatever the future may bring • “Cloud First When Applicable” Policy City of Orlando Project Summary • Contract Signed November 2012 • Project Kickoff February 2013 • Project Duration 15 Months HCM / Budget Prep (2/14) Financials (3/14) Payroll (5/14) On Time On Budget Organizational Benefits •Simplified update process and no upgrades •Mobile ‒Where the majority of employees actually access it! Technical Benefits •Stronger security framework ‒Unified security configuration ‒Secure system access ‒Audit always on •Solution for business continuity and emergency preparedness Functional Benefits • Reporting capabilities beyond the accounting structure • Robust analytical capabilities ‒Information on demand ‒Improved accountability • Flexible configuration TM