FLORIDA STATE COLLEGE AT JACKSONVILLE
COLLEGE CREDIT COURSE OUTLINE
COURSE NUMBER:
MAN 2125
COURSE TITLE:
Supervision and Performance Improvement
PREREQUISITE(S):
None
COREQUISITE(S):
None
CREDIT HOURS:
3
CONTACT HOURS/WEEK:
3
CONTACT HOUR BREAKDOWN:
Lecture/Discussion:
Laboratory:
Other ____________:
3
FACULTY WORKLOAD POINTS:
3
STANDARDIZED CLASS SIZE
ALLOCATION:
30
CATALOG COURSE DESCRIPTION:
Students in this course will develop and demonstrate the skills necessary for supervisory roles in various
settings. Topics include, but are not limited to, challenges faced by today’s supervisors, planning and
organizing, leading and motivating employees, staffing effectively, evaluating employee performance, and
strategies for improving employee performance and leadership skills.
SUGGESTED TEXT(S):
Supervisory Management, Moseley, Moseley, Jr., and
Pietri, Cengage Learning, Latest Edition.
Supervision: Key Link to Productivity, Rue, Ibrahim, and
Byars, McGraw-Hill, Latest Edition.
Supervision Today, Robbins & Dicenzo. Prentice-Hall,
Latest Edition
IMPLEMENTATION DATE:
Fall Term, 2003 (20041)
REVIEW OR MODIFICATION DATE:
Fall Term 2008 (20091) – Outline Review 2007
Fall Term 2015 (20161) – Proposal 2014-81
Fall Term 2015 (20161) – Outline Review Process 14-15
1
COURSE TOPICS
CONTACT HOURS
PER TOPIC__
I.
Overview
a. Roles of the Supervisor
b. Challenges in Business Today
1. Ethics and Organizations Politics
2. Change Management
3. Globalization
4. Others
6
II.
Planning and Organizing
a. Planning and Goal Setting
b. Organizing and Delegating
c. Problem Analysis and Decision Making
d. Information Management
9
III.
Leading
a. Effective Communication
b. Leadership Styles and Skills
c. Motivating People at Work
d. Developing Groups and Teams
12
IV.
Staffing
a. Recruiting, Selection and Training
b. Appraisals and Rewards
c. Labor Relations and Legal Issues
9
V.
Skill Development
a. Managing Stress, Conflict and Time
b. Coaching for Higher Performance
c. Conflict Resolution
d. Meetings and Facilitation Skills
e. Transitioning from Employee to Supervisor
f. Assessing Your Own Performance
6
VI.
Controlling
a. Stimulating Productivity and Quality
b. Workplace Health and Safety
3
2
PROGRAM TITLE:
Business Administration
COURSE TITLE:
Supervision and Performance Improvement
CIP NUMBER:
1552020102
Program Frameworks can be found at the following website: http://www.fldoe.org/workforce/dwdframe/
3
Florida State College at Jacksonville
Course Learning Outcomes and Assessment
SECTION 1
Course Prefix and Number:
Course Title:
Semester Credit Hours (Credit):
Contact Hours (Workforce)
Supervision and Performance Improvement
MAN 2125
3
SECTION 2a (To be completed for General Education courses only.)
TYPE OF COURSE (Place an “X” in the box next to those that are applicable.)
General Education Core (If selected, core discipline area will be identified in Section 4.)
General Education (If selected, you must also complete Section 4, Section 5, and Section 8)
SECTION 2b
TYPE OF COURSE (Place an “X” in the box next to those that are applicable.)
A.A. Elective
A.S. Required Course
X A.S. Professional Elective
A.A.S. Required Course
A.A.S. Professional Elective
Technical Certificate
PSAV/Clock Hour/Workforce
Development Education
Apprenticeship
Upper Division/Bachelors
Other:
If selected, use this space to title “other” option.
SECTION 3
INTELLECTUAL COMPETENCIES (Place an “X” in the box next to those that are applicable.)
X
Reading
Speaking
X
Critical Analysis
X
Writing
Listening
X
Information
Literacy
Qualitative Skills
X
Ethical Judgement
X
Scientific Method of
Inquiry
Working
Collaboratively
SECTION 4 (To be completed for General Education courses only.)
GENERAL EDUCATION DISCIPLINE AREA (Place an “X” in the box next to those that are applicable.)
Communications
Humanities
Mathematics
Social and Behavioral Sciences
Natural Sciences
SECTION 5 (To be completed for General Education courses only.)
GENERAL EDUCATION LEARNING OUTCOME AREA (Place an “X” in the box next to those that are applicable.)
Communication
Scientific and Quantitative Reasoning
Critical Thinking
Information Literacy
Global Sociocultural Responsibility
SECTION 6
LEARNING OUTCOMES
Identify and describe the basic management
functions of planning, organizing, leading, and
controlling.
Demonstrate knowledge of supervisory
responsibilities in management.
Demonstrate knowledge of various strategies
for improving employee performance.
TYPE OF OUTCOME
(General Education,
Course or Program)
METHOD OF ASSESSMENT
Course
Assignments, discussions, exams or projects.
Course
Assignments, discussions, exams or projects.
Course
Assignments, discussions, exams or projects.
4
SECTION 6 (Continued)
LEARNING OUTCOMES
Demonstrate knowledge of various
strategies for effectively leading teams
and work groups.
Identify laws and legal issues critical to
the role of the supervisor.
Demonstrate knowledge of
communication barriers and ways to
improve interpersonal and organizational
communication.
Demonstrate knowledge of the various
functions the supervisor shares with
human resources.
TYPE OF OUTCOME
(General Education,
Course or Program)
METHOD OF ASSESSMENT
Course
Assignments, discussions, exams or
projects.
Course
Assignments, discussions, exams or
projects.
Course
Assignments, discussions, exams or
projects.
Course
Assignments, discussions, exams or
projects.
SECTION 7
Faculty name(s):
Betsy Davis
Date:
9/29/2014
CS20150615
5