iCan Personal Health Coaching

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LifeWorks Health and Wellness
Employee Presentation
IASIS Healthcare LLC
iCan Personal Health Coaching
Free programs with a personal health
coach that can help you find your
motivation and set personal health
and wellness goals including:
• managing your weight
• quitting smoking or using tobacco
• learning to manage stress
• keeping your heart healthy
Weight management
• A non-diet-based approach to weight
management
• Focused on long-term lifestyle change
• No weigh-ins or classes to attend
• Provides support for setting goals and
changing behaviors
Tobacco Cessation
• Personalized support and tools to help
quit smoking or using tobacco
• A proven approach to tobacco
cessation
• Long-term lifestyle management to help
you quit and stay smoke-free for good
Stress management
• A personalized, flexible program designed to
help you reduce the negative affects of stress
• Customized to your preferences and goals
• Helps you learn to identify your stress triggers
and develop strategies to overcome them
Cardiovascular Health
A personalized program designed to
help you reduce the risk of cardiovascular
disease. Coaches will:
• work with you to evaluate current risks like
high cholesterol or high blood pressure
• help you make healthy lifestyle changes to
help lower your risk of heart disease
iCan – Program Access
Online: www.lifeworks.com
User ID: IASIS
Password: wellness
Phone: 800-379-4147
TTY/TDD: 800-346-9188
En Español: 888-732-9020
• 24 hours a day, 365 days a year.
• Unlimited incoming calls
• Free and Confidential
iCan – Telephonic Health Coaching
• You initiate contact via phone to enroll in the program
• You are provided personalized telephonic coaching for sustained
behavior change
• Coaching takes place over multiple number of scheduled coaching
sessions
• You may access your health coach at any time via a voice messaging
service
• Coaching is delivered over a 12-month period
iCan – Call Types
• Intake
Registration process for enrolling in coaching
• Triage/Initial Assessment Call
First call with coach
• Outbound Coaching Calls
Coach will work with you to create behavior change strategy
• Follow Up Calls
Coach will check on progress and barriers
• Inbound Calls
You have unlimited access to coach via voice messaging
iCan – Mock Session
Scenario: This is the first coaching call with an IASIS
employee, two weeks after intake. Employee has
gained some weight over the winter, and would like
to eat healthier and become more active to fit into
summer clothing. She has done well in the past with
losing weight in the springtime, by counting calories
and exercising regularly. Familiar with exercise and
nutrition techniques, but is looking for support and
new ideas. She is having some issues with stress.
Starting weight = 171 lbs.
Previously established SMART Goals:
1) During first week, use pedometer to measure
activity for 3 days. Record number of steps.
2) During second week, use workbook for food
journaling on M – W – F.
Barriers – Burns out on exercise quickly / portion size
too large / does not drink water
Triggers – Stress eating
Motivation – To fit into summer clothing
iCan – Online Health Coaching
iCan – Accessing Online Health Coaching
iCan – Online Health Resources
iCan – Contact a Coach Online
iCan – Order Kits Online
iCan – Online Registration
iCan – Contact a Coach Online
The LifeWorks program is provided at no
cost to you by IASIS Healthcare. It is
delivered by Ceridian, the leading
provider of managed human resource
solutions that maximize the value of
people.
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