The Just Culture Initiative Roderick van Dam Head of Legal Service, EUROCONTROL ICAO / McGill Conference 2007 European Organisation for the Safety of Air Navigation 1 International Legislative Framework (1) ICAO • Article 26 of the Chicago Convention • Annex 13 • Paragraphs 5.12 and 8.3 • Possibility to file differences • Administration of justice / judicial authorities • Freedom of information • 2 Assembly Resolutions International Legislative Framework (2) Relevant Assembly Resolutions: A31-10: “Urges Contracting States (…) to implement voluntary and non punitive reporting systems” A33-17: “Instructs the Sec. Gen. to develop appropriate guidance material related to laws and regulations to protect certain accident and incident records” A35-17: “Instructs the Council to develop appropriate legal guidance that will assists States (…) to protect information gathered from all relevant safety data collection and processing systems, while allowing for the proper administration of justice in the State” 3 International Legislative Framework (3) ANNEX 13 • Paragraph 5.12 • • • 4 Recordings and transcripts of reporting from ATC units Legal Guidance: Attachment E • Not purpose of protecting safety information to interfere with proper administration of justice • Protection of qualified safety information under conditions is State’s responsibility • Principles of exception and public disclosure Applicability: November 2006 European Legislative Framework • European Community – same “conflict” • • Directive 94/56/EC on the investigation of civil aviation accidents and incidents Directive 2003/42/EC on occurrence reporting in civil aviation •States shall refrain from initiating proceedings (except in case of gross negligence) Directives currently under review •Without prejudice to applicable rules: - penal law - related to access to information by judicial authorities • EUROCONTROL • 5 ESARR 2 and Guidance Material Concept of Just Culture What is “JUST CULTURE”? EUROCONTROL / EC/ECAC definition: “A culture in which front line operators or others are not punished for actions, omissions or decisions taken by them that are commensurate with their experience and training, but where gross negligence, wilful violations and destructive acts are not tolerated” Definition to be submitted to 36th ICAO Assembly 6 Concept of Just Culture MAIN ELEMENTS: Actions, omissions and decisions expected from someone with your level of training and experience Not prosecuted Gross negligence, willful violations and destructive acts Not tolerated 7 BUT WHO ASSESSES AND DETERMINES THIS? Concept of Just Culture Objectives: To provide increase in reporting Not to justify absence of reporting Evolved from punitive-free reporting, blame free reporting To achieve a balance between interests of Safety (and protection of Safety Information) while allowing proper Administration of Justice 8 Challenges Trend (in Europe): Aviation and criminal proceedings Further to an accident: Mt-St-Odile case Linate case Überlingen case GOL 1907 case Further to an incident: Delta case 9 Challenges Increase of criminal proceedings - Why? Basic principles have not changed Increase awareness of safety matters Not solely affecting aviation – Societal trend? Impact on reporting “Vicious circle” Calls for Just Culture Less reporting More incidents/ accidents Increase in legal proceedings 10 Challenges Cooperation between Justice and ATM/Safety experts Public interest Safeguards Respect roles and responsibilities Address grey areas 11 Challenges Trust (at all levels – Corporate and State) Communication Training and Education 12 Staff / Management Safety and Prosecution Authorities Reporting is an obligation – part of professional duty Support “Prosecution Policies” Way Forward Potential Impact on Aviation Safety recognized: 13 Incidents reports are essential to safety Need to ensure flow of safety information Need to provide environment supporting reporting (and address “fear” of reporting) Just Culture concept –supporting safety reporting in a culture that is “just” to all concerned Way Forward Aim for a balance in roles and responsibilities of each party Avoid slogans and one-sided approaches Seek collaborative approach of all concerned Create best practices and policies at national or regional level, and Endorse , develop and harmonize Just Culture at International Level: 36th ICAO Assembly 14