Aviation Safety Aviation Safety Management Bruce Byron Expectations • ‘‘Safety’ ‐ f ’ The state of being safe; freedom h fb f f d from the occurrence or risk of injury, danger, or loss (Absolute safety) • Absolute safety – Absolute safety – highly unlikely highly unlikely • Practically, ‘Safety’ is defined by outcomes ‐ bad things happening No transport activity is likely to achieve • No transport activity is likely to achieve ‘absolute’ safety The Reality The Reality • Try to reduce the likelihood of bad things happening • Try to reduce the consequences if something does go wrong • = Risk Management Risk Management Risk Management in Aviation Risk Management in Aviation • AS/NZS ISO 31000:2009 Risk Management – Principles & Guidelines p • International Civil Aviation Organisation (ICAO) Safety Management Manual (SMM) (ICAO) Safety Management Manual (SMM) • The ‘As Low as Reasonably Practical’ (ALARP) Concept – in effect, a compromise So in Aviation ‘Safety’ So, in Aviation – Safety is ‐ is • The state in which the possibility of harm to persons or of property damage is to persons or of property damage is reduced to, and maintained at or below, an acceptable level through a continuing bl l l h h i i p process of hazard identification and safety risk management (ICAO). • That’s the theory! Safety Management and Risk y g Maurino amended by Byron 2007 Evolution of Safety Focus in Aviation Evolution of Safety Focus in Aviation Understanding Why Things go Wrong Understanding Why Things go Wrong • Technical Factors (design, maintenance, q p y j ) equipment failure, suitability for the job) • H Human Factors (relationship of operator to F ( l i hi f other elements in the system) • O Organisational Factors (regulations, rules, i ti lF t ( l ti l procedures, training) Human Factors Errors & Violations Human Factors ‐ Errors & Violations • Errors – Slips & lapses (execution) p p ( ) – Mistakes (the plan) • Strategies for Errors St t i f E – Reduction, capturing & tolerance • Violations – Situational – Routine & Organisation induced Understanding HF Relationships g p The SHELL Model – Frank Hawkins 1984 Accident Causation The Swiss Cheese Model James Reason The Swiss Cheese Model – James Reason POSSIBLE FAILURE POSSIBLE FAILURE DEFENCES Accident The Swiss Cheese Model 2 The Swiss Cheese Model ‐2 Safety Culture Safety Culture An over‐used term in aviation Assumes you have it or not (switch on or off!) Assumes you have it or not (switch on or off!) Really boils down to attitudes & behaviours The attitude of business owners, directors & CEO • The behaviours of management • The behaviours of front line people • • • • Safety Culture How do you get it? Safety Culture – How do you get it? • • • • • • • Policy Training Open reporting Communication Staff engagement & surveys Staff engagement & surveys Sharing information Transparency Bruce’ss View Bruce View • Very careful consideration must be given to the: – What – How, and How and – Who Of managing safety. g g y Managing Safety – g g y What ? The Safety Space – James Reason Managing Safety How? Managing Safety – • • • • • • • Identify Hazards Assess risks Assess risks Make decisions Training Outcome based rules ‐ simple Outcome based rules Implement a safety culture Information is King Managing Safety Who ? Managing Safety – Who ? • O Operators?? • Safety Theorists? • Compromise – An eye on the detail An eye on the detail – An eye on the big picture • The Operational Egoist will send you to an inquiry Th O ti l E i t ill d t i i or court • The Safety Fanatic and the Technical Enthusiast h S f i d h h i l h i will both send you broke