RESUME FAQs & Quick Tips GENERAL RESUME FORMATTING TIPS • Wharton Resume Template – Consider if participating in OCR. • Presentation of Wharton MBA program: The Wharton School, University of Pennsylvania, 2015 MBA Candidate, MBA for Executives Program • Employment Dates: display just years, not month/year format; For education dates, display only year of graduation. • No personal or possessive pronouns (I, we, my, their, etc.). • Do not include “References available upon request” or list specific references - it is assumed these can be provided. • When emailing, use .pdf file and view it first to be certain formatting is correct – beware the blank last page! When applying online to companies that use an Application Tracking System (ATS), .doc (Word) is the preferred format. 2 GENERAL RESUME FORMATTING TIPS • Font: Times New Roman or Arial Limit font size changes (nothing smaller than 10 pt.) Use text styles (bold, italics, capitalization) to draw attention to most important info – but don’t over do it! White space is inviting; Don’t overcrowd. • Left column is “king”—what reader sees first! Should not be dates you held a position No bullets that start with “Responsible for…” (eliminate this phrase from your resume!) Begin each bullet with an action verb (be careful of verb tense, repetition) • Consistent use of periods End of every bullet or not at end of any bullets RESUMES: Common Questions EDUCATION SECTION • Should I specify that I am in the MBA for Executives program? – Pros: Immediate positive point of connection with alumni, highlights ability to manage rigorous academic and professional responsibilities simultaneously, – Cons: Potential perception that “executive” = “light” Regardless of choice, be prepared to concisely and effectively describe the MBA Exec program and your rationale for choosing this format when asked 5 EDUCATION SECTION • Should I include my GPA or GMAT score? – Depends on target audience and what they value • If value high academic achievement (e.g., consulting, investment banking), include standout undergraduate and Wharton academic honors or GPA, and/or GMAT • For GPA/GMAT, include if – GPA > 3.75 – GMAT > class average (per Wharton Exec MBA website) – If below these thresholds, exclude as reader is likely to then assume average achievement – If including, incorporate in Wharton section, ideally in separate bullet, along with other academic accomplishments (e.g., Director’s List, First Year Honors) 6 EDUCATION SECTION • How important is it to join/list Wharton student clubs on my resume? – Most relevant for career switchers – Benefits of joining: Learn more about industry, access to networking opportunities, interview prep, etc. • Challenge – Can be difficult to attend club events as they usually occur when WEMBAs are not here or are in class – Benefits of listing on resume: Viewed as further indication of interest and commitment to relevant industry, function, or geography • Caution – If member of several, consider appropriate order (based on reader). Including too many may send a mixed message about your commitment/interest (i.e., both Consulting & Investment Banking clubs for your consultingfocused resume) 7 EDUCATION SECTION • How should I list my experience with GCP, independent study projects or specific coursework? The Wharton School, University of Pennsylvania Philadelphia, PA MBA Candidate, Executive Program; Major in Management 2013 Clubs: Consulting Club, Veteran’s Club. Led five-person cross-functional team for Field Application Project to solve strategic management and leadership issues for PRD Management, a HUD subsidized real estate company; resulted in streamlined organization, decrease in company housing costs, and increase in fill rates of real estate owned by company. Directed five-person cross-functional team for independent study project for Sanofi Oncology Division on strategic implementation of structure and innovation to increase their ability to reach new drug targets through non-traditional channels. 8 EDUCATION SECTION • How should I list an exchange program or other nondegree bearing educational experiences? UNIVERSITY OF MICHIGAN Ann Arbor, MI BA, Communications 2004 Honors: Selected on basis of academic achievement and leadership skills as one of only three participants in XYZ University exchange program in Foreign City, Country (January-June 2003) DUKE UNIVERSITY Durham, NC BA, Communications 2004 International experience: Developed conversational XYZ language skills and understanding of regional business practices through coursework focused on ABC through XYZ University exchange program in Foreign City, Country (January – June 2003) 9 EXPERIENCE SECTION • How far back in my employment history should I cover on my resume? – Employers do like to see continuous record of employment – General rule of thumb, avoid going back more than 15 – 20 years – Can streamline or shorten overall resume: • By listing just company, role, dates, and location for earliest (and potentially less relevant) experience with little or no bulleted information. • Another option is having a section for “Additional Work Experience” and just listing company/title. 10 EXPERIENCE SECTION • What if I have held several positions within one company? Do I need to include at least one bullet for each position? ACME INC Senior Product Manager Product Manager Associate Product Manager • Relevant accomplishment #1 • Relevant accomplishment #2 New York, NY 2010-2012 2008-2010 2007-2008 COMPANY ABC New York, NY Senior Product Manager 2010-2012 Product Manager (2008-2010), Associate Product Manager (2007-2008) • Relevant accomplishment #1 • Relevant accomplishment #2 11 EXPERIENCE SECTION • Should I include a company description if my employer is not well known? PRETZEL LOGIC, Boston, MA 2000 – 2001 Management and technology consulting startup. $20M annual revenues; 120 employees Project Manager, Technology Consulting Advised executives in utilities and networking verticals on optimizing business processes and maximizing ROI from technology investments. Enhanced Pretzel’s consulting methodology by serving as subject matter expert and customer advocate. Turned around $1.2M project at Pretzel’s largest client in six months. Achieved turnaround by establishing effective communications with client's executive management, setting expectations andmentoring staff Generated follow-on business of $0.5M by building strong relationships with marquee clients and consistently receiving high customer satisfaction ratings Grew consultant pool by 15% in three months by recruiting and mentoring consultants PARAMETRIC TECHNOLOGY CORPORATION, Needham, MA 1998 – 2000 Pioneering vendor of Computer-Aided Design (CAD) software. $1B annual revenues; 4500 employees Group Leader, R&D Reduced time-to-market of Pro/Intralink by three months through establishment of five person product integration team to accelerate development, testing, and release processes Increased productivity 20% by defining best practices for product development, training engineers and tracking adherence to standards 12 EXPERIENCE SECTION • Do I have to state with whom else I worked to achieve a particular accomplishment? • Not necessary if obvious that was a group/team effort by other information provided (e.g., scope of project, context of situation, etc.) • Appropriate when objective is: • To highlight who worked with (e.g., senior management or specific department or geography) • Emphasize strong teamwork skills • Demonstrate management/leadership capability 13 EXPERIENCE SECTION • What if I worked on something significant but there were no tangible or successful results/outcome? COMPANY ABC Senior Product Manager Product Manager Associate Product Manager New York, NY 2010-2012 2008-2010 2007-2008 • Selected by CEO to lead 10-person cross-functional team to develop new product projected to be company’s best-selling product within three years • Gained expertise in valuation process through analysis of three potential acquisitions valued at over $700 million 14 ADDITIONAL INFORMATION SECTION • Do I actually need an “Additional Information” section? • Consider how it can enhance: • Highlight relevant professional certifications/training • Disclose foreign language skills • Share volunteer/community leadership and accomplishments • Give a “picture” of you as a person through your interests • If included, be specific in describing each item, specifically what you achieved, accomplished or learned. 15 ADDITIONAL INFORMATION SECTION • Should I include extracurricular activities or leadership roles from the past? • Can be effective in communicating diversity of your candidacy • Current leadership roles and affiliations carry more weight • Consider if best use of limited resume space • Litmus test: Would you want to discuss this item in an interview? And, does it enhance your candidacy? If yes, then include. 16 ADDITIONAL INFORMATION SECTION • Is it ever appropriate to include marital status, photos, age, previous salaries, national origin or citizenship on a resume? • Not for US-based employer (considered discriminatory criteria; for salary inappropriate/ unprofessional) • Acceptable to include statement that have work authorization in country in which you seek employment, especially if work history or name may result in target questioning this • For non-US based company, research resume norms for particular country to determine what is appropriate 17 ADDITIONAL INFORMATION SECTION • How should I display languages in which I am proficient or fluent? Should I list my fluency in English if I do not have previous US work experience? • If relevant, include in “Additional Information” and possibly your Profile/Summary if appropriate. • Indicate level of fluency • Do not list English (will be assumed) 18 ADDITIONAL INFORMATION SECTION • Should I avoid listing organizations with political or religious affiliations? • In general, it’s best to avoid any potentially controversial references • Include if at core of your identity and would not mind being eliminated as candidate by unsupportive potential employer • If worked for religious or political organization, include in “Experience” section 19 FORMATTING • May I use abbreviations? • Generally not used • Do not use “Sr.” for “Senior” or “&” for “and” unless part of an official name or title • Exceptions: • Commonly understood (e.g., US, P&L) • Numerical (“M” for million, “B” for billion) • State names in address and locations (but spell out Street, Road, etc.) • Its usually best to lean toward the formal side and assume that the reader may not understand acronyms unless they are very common industry terms. 20 FORMATTING • When should I use numerical values vs. spell out the number? • Strict grammar rules: • Spell out numbers less than 10 and use numerals for 10 or larger • Spell out numbers at the beginning of sentence or bullet • Alternative acceptable method: • Use numerals for all numbers except at the beginning of a sentence or bullet • Regardless of method selected, be consistent! 21 FORMATTING • How should I display currency? • Use style applicable for targeted country of employment • If seeking employment in US, convert all values to US dollars ($) • Use consistent formatting throughout • If “M” for million, then “B” for billion • If “Mn” for million, then “Bn” for billion 22