High Definition Network &
Application Performance
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Management
OPNET Confidential – Not for release to third parties
© 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
About OPNET Technologies, Inc.
Corporate Overview
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Founded in 1986
Publicly traded (NASDAQ: OPNT)
HQ in Bethesda, MD
600 employees
Worldwide presence through direct offices and
channel partners
Best-in-Class Solutions and Services
• Application Performance Management
• Network Performance Management
Strong Financial Track Record
• Long history of profitability
• Annual revenue: $140M
• 25% of revenue re-invested in R&D
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Broad Customer Base
• Corporate Enterprises
• Government Agencies
• Network Service Providers
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OPNET Confidential – Not for release to third parties
© 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
Rev. 04-01-2011
Enterprise Customers
(partial list)
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OPNET Confidential – Not for release to third parties
© 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
Rev. 04-01-2011
August 29-September 1, 2011
OPNETWORK is OPNET's annual
industry conference, focused on
advancing the state of application and
network performance management.
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RSVP: opnet.com/opnetwork2011
OPNET Confidential – Not for release to third parties
© 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
High Definition Application
Performance Management
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OPNET Confidential – Not for release to third parties
© 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
Business Benefits of APM
• Maximize business transaction effectiveness
• Improve customer retention
• Optimize use of existing resources, avoid over-spending
Business
Effectiveness
• Keep systems and applications running 24x7
• Quickly identify and resolve performance issues
High Availability
• Improve productivity of lines of business
• Reduce cost and improve efficiency of the IT organization
Workforce
Efficiency
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“…the lack of performance and availability of critical and complex applications had
direct and negative consequences on business productivity, business finances, and
IT efficiency.” – Forrester Consulting*
* “Managing the Performance of Critical Applications,” Forrester Consulting, October 2010
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OPNET Confidential – Not for release to third parties
© 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
Rev. 04-01-2011
OPNET’s Unique APM Approach
Fine-grained performance
and forensic data
Comprehensive
coverage across domains
• Root cause
• Actionable information
• Pinpoint problem domain
• Prevent finger-pointing
Production ready
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Light-weight
Passive
Efficient storage
Auto-tuning
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Cross-domain workflows and visibility
Extract salient information
from vast datasets
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Data mining
True correlation
Adaptive base-lining
Behavioral learning
Expert analysis
• Multi-domain views
• Relate performance and forensic data
• Contextual transitions
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OPNET Confidential – Not for release to third parties
© 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
Rev. 04-01-2011
APM Workflow
Monitoring and Alerting
• Dashboards and dynamic thresholds
• End-user experience reporting
• All users, all transactions
Triage
• Localize problem to users/
transactions
• Identify components of delay
• Drill-down into specific domain
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Troubleshooting
• Leverage rich forensic data
• Drill into individual transaction
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OPNET Confidential – Not for release to third parties
© 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
Rev. 04-01-2011
Detect Application Performance Problems
• Proactively monitor from the end-user perspective
• View in terms of affected business group or location
• Leverage dynamic thresholding that understands normal behavior
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All users are experiencing poor
performance with “Email”
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HQ users are experiencing performance
problems with “PeopleSoft”
OPNET Confidential – Not for release to third parties
© 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
Rev. 04-01-2011
Localize Problem
• Understand how each domain contributes to end-to-end delay
• Determine where to drill down to determine root cause
Peoplesoft
Peak is end-user
response time
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Red shows delay
caused by the server
OPNET Confidential – Not for release to third parties
© 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
Rev. 04-01-2011
Problem Localized to Server Domain
• Drill into Java, .NET, 3rd party, and
custom applications
• Identify problems through
correlation and deviation analysis
– Deviation: what metrics are most
out of normal range?
– Correlation: what anomalous
behaviors and metrics coincide?
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Database utilization spikes when a
particular Java Bean is most active
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OPNET Confidential – Not for release to third parties
© 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
Rev. 04-01-2011
Trace Transactions to Diagnose Root Cause
• Leverage forensic data: trace user transaction through
application code
• Diagnose specific source of response time delay
Transaction trace finds the
method “executeUpdate” is
main source of user delay
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OPNET Confidential – Not for release to third parties
© 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
Rev. 04-01-2011
Problem with Web Application
• Discover and monitor web pages and business transactions
• Detect application errors and performance problems
Detect problems with
specific web page family
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Drill into slowest instances of
the web page
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OPNET Confidential – Not for release to third parties
© 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
Rev. 04-01-2011
Troubleshoot Web Transaction
• Drill into individual web page or transaction
• Diagnose root cause
Client PC is primary source of delay
Packet loss also
high
Application is
generating
errors too
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OPNET Confidential – Not for release to third parties
© 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
Rev. 04-01-2011
Understand Scope and Structure of Applications
• Derive run-time anatomy of application from operational data
• Understand dependencies and identify unexpected relationships
Layer-7 application
map derived from
run-time data
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Configuration error
allows some
transactions to
bypass the load
balancer causing
uneven distribution
OPNET Confidential – Not for release to third parties
© 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
Rev. 04-01-2011
NetOne™
Know Your Network
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OPNET Confidential – Not for release to third parties
© 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
Rev. 04-01-2011
NetOne Highlights
• Complete network topology, configuration, and connectivity
DISCOVER
• Best layer 2/3 discovery in the industry
• Automated discovery with high-speed updates and low overhead
• Single-pane-of-glass, real-time visualization of your network map
VISUALIZE
• Customizable dashboards for network health
• Alerts and device status
• Automatic, up-to-date, and professional network diagrams in Visio® format
DIAGRAM
• Physical and logical, multi-layer views
• Customizable diagrams that remember your manual edits
• Proactively detect configuration problems before they disrupt operations
• Over 800 configuration checks, out-of-the-box)
AUDIT &
ANALYZE
• Automated security and regulatory compliance, including custom policies
• Broadest standards coverage: PCI, SOX, HIPAA, FISMA, NIST, CIS, NSA, Cisco Safe, more
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• Vendor security advisories and OS end-of-life notices
• Detailed asset inventory
• Determine what has changed and analyze the impact
TROUBLESHOOT
• Contextually launch into 3rd party tools
• Integrated with OPNET’s industry leading APM portfolio
• Detailed diagrams to accelerate issue resolution
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OPNET Confidential – Not for release to third parties
© 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
Rev. 04-01-2011
Automated Network Diagramming
Device Virtualization
• Professional, up-to-date network
Layer 2/3
diagrams
• Published in Microsoft Visio format
• Comprehensive, detailed views
– Multi-layer physical connectivity
– Detailed configuration information
– Logical views: Layer 2/3, VPN,
OSPF, BGP, and VLANs
– Custom annotations
• Easy-to-use,test
wizard driven setup
• Customizable Excel reports
OSPF Areas
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OPNET Confidential – Not for release to third parties
© 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
Rev. 04-01-2011
Audit, Security, and Policy Compliance
• Reduce network outages
– Detect configuration problems before
they disrupt network operations
– Automatically audit production network
configuration with over 800 rules
• Automatically download new rules
• Ensure network security - 200+ security rules
• Compare current network devices with
established “golden” configurations
• Verify managed service contracts (e.g., port admin.
status)
• Additional Benefits and Features:
– Broad coverage for PCI DSS, HIPAA, SOX, FISMA, CIS
and many more
– Generate self-documenting, customizable reports
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– Leverage rule templates
for rapid customization
– Analyze ACLs, firewall policies, and other security
controls
– Leverage best practices from Cisco, AAA, NSA security
guidelines, and more
– Trend audit results over time
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Device OS Compliance
OPNET Confidential – Not for release to third parties
© 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
Rev. 04-01-2011
Unified Network Visualization in NetOne
• Real-time traffic, topology, and
status in a single, live view
• Centralized data from a broad
scope of network devices and
management tools
• Easily customizable diagrams
• Integrate with OPNET’s
acclaimed Application
Performance Management
solutions and 3rd party tools
• Additional Benefits and Features:
– Assisted troubleshooting to speed remediation of critical issues
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– Configurable dashboards displaying key performance metrics
– Contextual launch of
3rd
party tools from a common interface
Customizable, Realtime Dashboards
– Automatic response to network events
– Direct access to devices to execute commands, and collect and display results
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OPNET Confidential – Not for release to third parties
© 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
Rev. 04-01-2011
Predictor for NetOne
• Predict the impact of network
growth, migration and change
• Plan for new technologies such
as VoIP, VLANs, VPNs, IPv6,
telepresence, etc.
• Optimize network capacity
• Validate backup capacity
and configuration with
survivability analysis
• Assess performance impact of
configurationtest
changes
• Analyze service availability and
reachability
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Potential Capacity
Problems!
OPNET Confidential – Not for release to third parties
© 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
Rev. 04-01-2011
Contact Information:
Name: Kevin Grayson
Title: DoD Account Team
E-Mail: kgrayson@opnet.com
Work: 240-497-3000 X 2258
Cell: (443) 994-2866 (personal)
Name: Scott DeViney
Title: Associate Vice President, Federal Defense Solutions
E-mail: sdeviney@opnet.com
Work : 240-497-3000 X 2216
Cell : 703-623-8342 (personal)
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OPNET Confidential – Not for release to third parties
OPNET Confidential – Not for release to third parties
© 2011 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc.
Rev. 04-01-2011