American Association of Clinical Endocrinologists Practice Management Issues February 27-28, 2015 Vanessa Lankford, CPC, CMCO, CMOM, AACE-CEC Practice Management Coordinator American Association of Clinical Endocrinologists 1 General Disclaimer All medical coding must be supported with documentation and medical necessity. **While this department represents our best efforts to provide accurate information and useful advice, we cannot guarantee that third-party payers will recognize and accept the coding and documentation recommendations. As CPT®, ICD-9-CM and HCPCS codes change annually, you should reference the current CPT®, ICD9-CM and HCPCS manuals and follow the "Documentation Guidelines for Evaluation and Management Services" for the most detailed and up-to-date information. This information is taken from publicly available sources. The American Association of Clinical Endocrinologists cannot guarantee reimbursement for services as an outcome of the information and/or data used and disclaims any responsibility for denial of reimbursement. This information is intended for informational purposes only. Current Procedural Terminology (CPT®) is copyright and trademark of the 2014 American Medical Association (AMA). All Rights Reserved. No fee schedules, basic units, relative values, or related listings are included in CPT®. The AMA assumes no liability for the data contained herein. Applicable FARS/DFARS restrictions apply to government use. 2 Learning Objectives • Manage the need for prior authorization in terms of reimbursement • Evaluate report requirements for billing • Determine coding for coverage 3 Prior Authorizations • Definition of a prior authorization • Discuss types of authorizations 4 Management of Prior Authorizations • Centralize responsibilities in office • Maximize EHR Capabilities • Maintain top payers authorization requirements • Utilize Web Portals 5 Report Requirements for Billing • Define Medical Necessity according to CMS • Elements expected on an encounter • Clear, consistent, concise documentation 6 Reimbursement According to: • Federal Carriers • Commercial Carriers 7 Medicare’s Guidelines • Conditions of Coverage • Frequency Standards • Beneficiaries Who May be Covered • What’s not covered? • Claims processing 8 General Coding Guidelines • CPT® Codes • Common Diagnosis Codes • Brief discussion of ICD10 Changes • Screening verses diagnostic services 9 Reimbursement and Appeals • National Medicare Reimbursement Averages • Professional – Technical – Global Services • Appeals 10 Reminders… Coding and billing do not go hand in hand Read your commercial contracts- know expectations and administrative guidelines for your negotiated services and procedures Ensure EVERYONE involved with the billing and coding for the office understand the False Claims Act and it’s importance 11 Be familiar with your MAC- your LCD (local coverage determinations) and the NCD (national coverage determinations) Codes change and are updated each year- obtain current books Be familiar with coding books’ coding conventions and guidelines 12