Global Marketing Management Planning and Organization Global Perspective Global Gateways • Confronted with increasing global competition for expanding markets, multinational companies are changing their marketing strategies and altering their organizational structure. • A recent study of North American and European corporations indicated that nearly 75% of the companies are revamping their business processes. • The flexibility of a similar company may enable it to reflect the demands of global markets and redefine its programs more quickly than larger multinationals. 11 - 3 Global Marketing Management • 1970s – “standardization versus adaptation” • 1980s – “globalization versus localization” • 1990s – “global integration versus local responsiveness” • The trend back toward localization is caused by the new efficiencies of customization made possible by the Internet and increasingly flexible manufacturing processes. • From the marketing perspective customization is always best. • As global markets continue to homogenize and diversify simultaneously, the best companies will avoid the trap of focusing on country as the primary segmentation variable. 11 - 4 Global Marketing Management Coca Cola and Pepsi Compete World Round – Which Sign Can You Read? 11 - 5 Global Marketing Management Disney Successfully Exports its Princesses While Barbie Fails. 11 - 6 The Nestle Way: Evolution Not Revolution • Nestle is the world’s biggest marketer of infant formula, powdered milk, instant coffee, chocolate, soups, and mineral water. • Nestle strategy can be summarized in four points: - Think and plan long term Decentralize Stick to what you know Adapt to local tastes • Long-term strategy works for Nestle because the company relies on local ingredients and markets products that consumers can afford. 11 - 7 Benefits of Global Marketing • When large market segments can be identified, economies of scale in production and marketing can be important competitive advantages for global companies. • Transfer of experience and know-how across countries through improved coordination and integration of marketing activities. • Marketing globally also ensures that marketers have access to the toughest customers. • Diversity of markets served carries with it additional financial benefits. • Firms that market globally are able to take advantage of changing financial circumstances. 11 - 8 International Planning Process • Insert Exhibit 11.1 11 - 12 Alternative Market-Entry Strategies • Insert Exhibit 11.2 11 - 14 Building Strategic Alliances • Insert Exhibit 11.3 11 - 21 Direct Foreign Investment • Factors that have been found to influence the structure and performance of direct investments: - Timing The growing complexity and contingencies of contracts Transaction cost structures Technology transfer Degree of product differentiation The previous experiences and cultural diversity of acquired firms - Advertising and reputation barriers 11 - 22 Schematic Marketing Organization Plan Combining Product, Geographic, and Functional Approaches • Insert Exhibit 11.4 11 - 25