Student Success and Completion:
Embracing
a
Culture
of
Change
Tarrant County College
ACCT Leadership Congress
Building a Framework
for Student Access and Success
San Diego, CA
October 16, 2015
Dr. Joy Gates Black
Dr. Bill Coppola
Dr. Jade Borne
Mr. David Ximenez
1
WHO WE ARE
One College, Six Campuses
•
Affordable, open access to quality
teaching, learning
•
7th largest higher education
institution in Texas
•
15th largest higher education
institution in U.S.
•
More than 100,000 students
annually
•
One in every 21 Tarrant County
residents is a student
•
50 years of service
2
The College of Choice for Academic Excellence
and Lifelong Learning
Ranked 37th
Among the Nation’s
Top 100 Associate
Degree Producers
Commencement 2013
Ranked 24th
In Total Number of
Minority Students
Earning Associate
Degrees
National Center for
Educational Statistics
WHERE WE ARE
4
WHERE WE ARE
5
WHAT WE OFFER
7 Degrees
• Associate of Arts
• Associate of Arts in
Kinesiology
• Associate of Arts in Music
• Associate of Arts in
Teaching
• Associate of Science
• Associate of Science in
Chemistry
• Associate of Science in
Mathematics
Certificates
Nearly 130
Certificates of
Completion
Transfer Courses
• Students can meet
with a college/
university advisor
at a University
Transfer
Center located
on each campus
Degrees and certificates
available in more than 60
occupational/technical
programs.
6
WHAT WE OFFER
TCC Connect
TCC recently ranked 4th out of 188 colleges and
universities in Texas that offer online classes National Center for Education Statistics (NCES)
eLearning
• Extends TCC’s reach beyond the traditional classroom
• 9 new associate degrees that can be earned completely online
Dual Credit
• Allows students to earn credit for college while attending high
school
Weekend College
• Centralized at Trinity River Campus
• Uses technology to merge face-to-face, hybrid and fully online
courses
• Ability to earn associate degree in 18 months or fewer
7
WHAT WE OFFER
Community and Industry Education Services
• Provides wide range of basic skills, technical,
career and community service programs, and
courses on- and off-campus for the general
public and working professionals.
• Lifelong Learning
• Preparatory Education
• Workforce Training and Certifications
8
Why the Need for Change?
9
Refocus on Access and Student Success
• Texas Higher Education Coordinating Board ranked
TCC eighth among the big ten community colleges
for completion of developmental education (2010).
• Performance Based Funding (2010).
• Leadership of newly appointed Chancellor Erma
Johnson Hadley (2009).
10
Blueprint for Change: Achieving the Dream
A national reform network
dedicated to community
college student success
and completion; focused
primarily on helping lowincome students and
students of color complete
their education and obtain
market-valued
credentials.
11
Achieving the Dream Principles
• Committed Leadership
• Use of Evidence to Improve
Policies, Programs and Services
• Broad Engagement
• Systemic Institutional Improvement
• Equity
,
12
Principle One: Committed Leadership
Senior college leaders actively support efforts to
improve student success, not just to increase
enrollments, and are committed to achieving
equity in student outcomes across racial, ethnic
and income groups.
Achieving the Dream
13
Committed Leadership at TCC
Board of Trustees
• Vision 2015 Strategic Plan
• Board Member on ATD Core Team
• Student Success as a Standing Board Agenda Item
• Annual Participation by Board in University of
Texas Board of Trustees Institute
• Policy Changes
• Reallocation Resources
14
Principle Two: Use of Evidence to Improve
Policies, Programs and Services
The college establishes processes for using data
about student progression and outcomes to
identify achievement gaps among student groups,
formulates strategies for addressing the gaps
identified and improving student success overall,
and evaluates the effectiveness of those strategies.
Achieving the Dream
15
Use of Evidence at TCC
• Focused on Consistent Data Collection, Analysis and
Interpretation
• Increased Institutional Capacity to Collect, Analyze,
Interpret and Communicate Data Consistently
• Increased the Use of Data to Inform
Decision Making
• Established District and Campus Data Teams
58%
23%
9%
10%
16
Data Dissemination
District Data Team Meeting
District presentation of data by Institutional Research to campus teams
Data Team Meeting
Campus meeting to review data and plan with chairs
Dept. Chair and Data Team Meeting
Monthly campus meeting to review data and plan discussion with faculty
Department Meetings
Monthly department meetings with faculty and staff
17
Principle Three: Broad Engagement
Faculty, student services staff and
administrators share responsibility for student
success, and collaborate on assessing the
effectiveness of programs and services and
improving them.
Achieving the Dream
18
Broad Engagement at TCC
(Learning to Steer A Cruise Ship)
•
Established Campus Fridays
•
Scheduled Monthly Campus
Forums
•
Expanded the Role of Campus
Leaders
•
Created Intentional
Opportunities for Listening to
and Learning from Students
19
Broad Engagement at TCC
(Learning to Steer A Cruise Ship)
Continued
• Engaged Faculty
through Academic
Curriculum Teams
• Identified Opportunities
to Engage ISDs
• Revitalized Advisory
Committees
20
Principle Four:
Systemic Institutional Improvement
The college establishes planning processes that
rely on data to set goals for student success and
then uses the data to measure goal attainment.
The college regularly evaluates its academic
programs and services to determine how well
they promote student success and how they can
be improved.
Achieving the Dream
21
Systemic Institutional
Improvement at TCC
• Revamped Institutional Effectiveness Process
• Created the Innovation Forum to Connect
Planning and Budgeting Processes
• Enhanced Financial Aid Degree Audit Enrollment
Verification
• Discontinued Late Registration
22
Systemic Institutional
Improvement at TCC
Continued
• Outsourced Financial Aid Call Center and
Verifications
• Decentralized Financial Aid Staff to Support
Face-to-Face Interactions on Campuses
• Centralized Veterans Certification
• Implemented a College-Wide Supplemental
Instruction Program
23
Systemic Institutional
Improvement at TCC
Continued
• Implemented accepted standards for Review of
Support Services
• Created Districtwide New Student Orientation
• Implemented Math Emporiums
24
Systemic Institutional
Improvement at TCC
Continued
• Created a Student Success Course
• Implemented Case Management and Advising
by Appointment
• Arranged for TCC Advisors to Register Students
25
Systemic Institutional
Improvement at TCC
Continued
Hired for Critical Positions
• Dean of the Faculty Academy
• Director of Academic
Assessment
• Director of Process
Improvement
• Director of Institutional Diversity
and Inclusion
• Career and Technical Program
Advisors
• Online and Adult Basic
Education Advisors
• Learning Diagnostician
• Success Coaches for Academic
and Career and Technical
Programs
• Graduation Outreach Specialist
26
Principle Five:
Accountability for Equity
The college takes responsibility for closing the
achievement gaps among student populations.
Cultivating a sense of urgency, colleges infuse
equity within institutional practices through
institutional planning, policy implementation and
reform, and school-wide discussions.
Achieving the Dream
27
TCC Fall 2014 Student Demographics
Asian 5.8%
AfricanAmerican
18.6%
Hispanic 28.9%
Other…
Native American
.5%
Anglo 41.8%
28
Accountability for Equity at TCC
• Established the Men of Color Mentoring Program
to support the unique experiences and
perspectives of participants
• Hired a Director of Diversity and Inclusion to lead
the college in developing strategies and programs
that promote diversity and inclusion
29
Accountability for Equity at TCC
Continued
• Created and implemented an Inclusion Plan to
sustain a diverse, inclusive and an equitable
environment for students, faculty and staff
• Established a Diversity and Inclusion Council on all
six campuses and for district offices to support the
implementation of diversity action plans
30
What has been the Impact of these Changes?
(Are We Moving the Needle?)
31
2013FL and 2014SP Course Success
Men of Color Mentoring Program
32
33
2015 SP Supplemental Instruction:
Comparison of Success
Source: ST Student Enrollment Data and Provided SI file
34
2015SP Supplemental Instruction:
Success Rates by Number of Visits
Source: ST Student Enrollment Data and Provided SI file
35
2015SP Supplemental Instruction:
Success Rates by Number of Visits
Source: ST Student Enrollment Data and Provided SI file
36
Credential Completion
TCC Graduates /Completers
Year
Number of Graduates
2014-2015
7,215
2013-2014
6,627
2012-2013
5,593
TCC Graduates have grown by 29% in 2 years!
37
What Have We Learned?
• The More Students are Engaged, the Higher Their
Success Rates
• Engage Faculty, Staff and Students Across the
College Early in the Process
• Engagement is Critical
38
38
What is Next for Tarrant County College?
39
40
Covey’s 4 Disciplines of Execution
• Focus on the Wildly Important
(Wildly Important Goals – WIGS)
• Act on the Lead Measures
• Keep a Compelling Scoreboard
• Create a Cadence of Accountability
41
TCC’s Wildly Important Goals
• Increase course completion for all
degree-seeking FTIC students by 20%
by 2016
• Increase course completion for
students on academic probation by
20% by 2016
• Increase student success by increasing
fall to fall and fall to spring retention
rates for all degree-seeking FTIC
students by 20% by 2016
42
43
Questions?
44