COURSE SYLLABUS – SPRING 2008
SCHOOL:
DEPARTMENT:
HOURS, CREDIT NUMBER/TITLE:
INSTRUCTOR:
School of Professional Studies
Business
3 Hours, INTB/MGMT-4343
Cross-Cultural Management
Online
Mr. Gary Tucker
Office Phone Number:
Office Number:
580-213-3183
Room 225-Enid
Office Hours: Monday (Enid)
9:00am-11:00am
12:30pm-2:30pm
Tuesday (Alva)
10:00am-11:30am
2:00pm-3:00pm
Wednesday (Enid)
8:30am-11:00am
Other times by appointment
E-Mail: gdtucker@nwosu.edu
TEXTBOOK
International Management – Culture, Strategy, and Behavior, 6th Edition – Hodgetts Richard M.,
Luthans, Fred, Doh, Johnathan P. McGraw-Hill 2006 ISBN 0-07-296108-2
COURSE DESCRIPTION AND PREREQUISITES
This course addresses the complexities and challenges associated with international management by
emphasizing both organizational behavior and human resources management in terms of crosscultural implications and applications. This course covers issues related to managing people in the
international workplace and interacting effectively in an international environment.
The prerequisites for this course are: MGMT 3063 Principles of Management and INTB 3513
International Business
ISTE STANDARDS
V. Productivity and Professional Practice. Teachers use technology to enhance their productivity
and professional practice
A. Use technology resources to engage in ongoing professional development and lifelong
learning.
B. Continually evaluate and reflect on professional practice to make informed decisions
regarding use of technology.
LEARNING OUTCOMES
By the completion of MGMT 4343 Cross-Cultural Management, a student should be able to:
1.
Identify the multicultural 'big picture' in which global trade and government forces
cooperate; and summarize the major culture-based challenges faced by international
managers (political, legal, economic and technological).
2. Explain a range of culture-based arguments concerning the need for social responsibility and
ethical behavior in multi-national enterprises.
3. Identify major cultural characteristics, including communication styles, that characterize
regions, nations, communities, organizations, groups and individuals.
4. Analyze and synthesize a range of culture-based tactics for international negotiation.
5. Contrast major cultural differences in views on strategy for international alliances,
including controls, labor relations and management.
6. Evaluate particular leadership styles in given situations; and for varying motivational
techniques depending on circumstances.
7.
Demonstrate basic business skills (foundation skills of literacy, numeracy and information
technology; self-awareness, interpersonal and communication skills; critical analysis; problemsolving; creative thinking; logical argument; leadership and teamwork).
PERFORMANCE ASSESSMENT
Grades will be assigned based on the following grading schedule:
90 – 100% = A
80 – 89% = B
70 – 79 % = C
60 – 69% = D
Below 59% = F
Cross-Cultural Research Project- worth 100 points. Your paper must be typed, with correct
grammar and sentence structure on Word. The paper must also be in proper (APA or MLA style)
format and readable font (12 pt.). The paper will be graded on completeness, content focus, and
written. Points will be deducted for spelling and grammatical errors. Each paper will be checked
for plagiarism and papers found to be plagiarized will receive a zero for the assignment.
Homework: Fourteen assignments(see below) will be completed and turned in through
Blackboard. The assignments are worth 5 points each (total points 70) and will assist you in
identifying some of the important points of each chapter. Due no later than 11:55pm on due date.
Late homework WILL NOT be accepted unless a valid excuse is provided.
Quizzes: Fourteen quizzes will be completed and turned in through Blackboard. The quizzes are
worth 5 points each (total points 70) and will assist you in identifying some of the important points
of each chapter. These quizzes should be completed after you have read the chapter, viewed the
PowerPoint and listened to the online lectures. Due no later than 11:55pm on due date.
Exams: Three exams will be given during the course of the semester. The exams, worth 100
points each, will consist of true/false, multiple choice, and/or essay questions. Exams will be
administered through Blackboard.
Makeup Exam and Quiz Policy: Students will not be allowed to take makeup exams after the
regular exam has been given. If an exam is missed, the student will be required to take a
comprehensive exam during the week of finals which will count towards the missed exam. The
exam will be available through BlackBoard. The makeup exam will need to be scheduled with Mr.
Tucker prior to finals week so that a proctor can be arranged.
Missed quizzes CANNOT be made up. A missed quiz will require a 1-page single space 12-point
font 1” margin summary of the chapter that corresponds to the missed quiz in lieu of reopening the
quiz.
Participation & Attendance: Students are expected to attend the online course on a regular basis.
Students must post to all discussion board questions in order to receive the 30 points for
participation. Students with excessive absences will be reported to the Dean of Student Services.
EVALUATION AND GRADING
3 exams = 300
14 quizzes = 70 points
Research Paper = 100 points
Participation/Attendance = 30 points
Homework = 70 points
90 – 100% = A
80 – 89% = B
70 – 79 % = C
60 – 69% = D
Below 59% = F
DISABLED STUDENTS SERVICES
Any student needing academic accommodations for a physical, mental or learning disability should
contact the Coordinator for Students with Disabilities or faculty member personally, within the first
two weeks of the semester so that appropriate accommodations may be arranged.
CLASSROOM POLICIES
There will be no showing of disrespect to each other or to the instructor. Please demonstrate
good listening skills when your instructor or another student is speaking. Cell phones will not be
allowed to be used in the classroom. Students in ITV classrooms will sit where they will be seen
on camera. Cheating or the appearance of cheating will not be tolerated. Each student will do
all of his/her own work. The university’s policy on academic dishonesty and disruption of the
academic process are clearly set forth in the University Undergraduate Catalogs. These policies
will be strictly enforced. Additionally, punishment for academic dishonesty will
result in an automatic “F” in the course and possible suspension or expulsion
from the university.
GUIDELINES AND INSTRUCTIONS FOR CROSS-CULTURAL TRAINING
RESEARCH PROJECT
Instructions: You will be responsible for the following:
A. Choose both a country and specific city within that country as the location for the foreign
assignment. THE COUNTRY THAT YOU SELECT FOR THE FOREIGN ASSIGNMENT
CANNOT BE A COUNTRY THAT YOU’RE A CITIZEN OF. (i.e., if you’re from Mexico,
then you cannot choose Mexico as your country for the location of the foreign assignment)
Country options to choose from this semester:
Singapore
England
Sweden
Mexico
Thailand
Denmark
Taiwan
China
Finland
South Korea
Cuba
Germany
Brazil
Venezuela
India
South Africa
Egypt
Australia
Vietnam
Country option choices will be assigned on a first-come-first serve basis.
B. Assume that you are responsible for presenting an initial cross-cultural training session for a
group of managers who are to be sent on a foreign assignment. Then develop an orientation
training manual that addresses such issues as:
1. History, cultures, and values of the hosting country
2. Religion and role of religion in daily life
3. Social and business etiquette
4. Geography and weather factors
5. Current affairs, including relations between that country and the United States
6. Political structure and stability
7. Practical matters such as currency used, transportation, standard of living, cost of
living differences, food, educational systems, etc.
8. Other issues.
C. The format for your training orientation session will be as follows:
Develop an orientation training manual that addresses all of the factors noted on the crosscultural training project sheet. There is not a minimum length for your training manual.
The guideline I will give you is that it should be long enough to answer the questions of a
person that is being transferred tomorrow with no notice. This will be their guide to
operations until they can do their own research. (What would you want to know if this were
you?) However, manuals that reflect grammatical and spelling errors will be subject to
point reductions.
Your training manual will be due on or before Monday, April 19th . Late manuals will
NOT be accepted.
COURSE OUTLINE AND SCHEDULE
Spring 2010 Schedule – Online Section
Week 1
Week 2
Week 3
Week 4
Week 5
Week 6
Week 7
Week 8
Week 9
Week 10
Week 11
Week 12
Week 13
Week 14
Week 15
Week 16
Finals Week
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Exam I
Chapter 5 and Chapter 6
Chapter 7
Chapter 8
Chapter 9
SPRING BREAK
Exam II
Chapter 10
Chapter 11
Chapter 12
Chapter 13; Final Projects Due, April 19 by 11:55pm via Blackboard
Chapter 14
Exam III
Campus is closed on the following dates: January 18, March 15-19.
Overview of Chapters to be covered
Chapter 1 – Globalization and Worldwide Developments
Chapter 2 – The Political, Legal, and Technological Environment
Chapter 3 – Ethics and Social Responsibility
Chapter 4 – The Meanings and Dimensions of Culture
Chapter 5 – Managing Across Cultures
Chapter 6 – Organizational Cultures and Diversity
Chapter 7 – Cross-Cultural Communication and Negotiation
Chapter 8 – Strategy Formulation and Implementation
Chapter 9 – Entry Strategies and Organizational Structures
Chapter 10 – Managing Political Risk, Government Relations, and Alliances
Chapter 11 – Management Decision and Control
Chapter 12 – Motivation Across Cultures
Chapter 13 – Leadership Across Cultures
Chapter 14 – Human Resource Selection and Development Across Cultures
Assigned Homework
At the end of each chapter there is a section called “In the International Spotlight.” This is
what your homework assignment will be for each chapter. Each assignment is worth 5 points for a
total of 70 points possible. Please be sure to answer the questions thoroughly in order to earn the
full credit.
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Chapter 1 – India
Chapter 2 – Vietnam
Chapter 3 –Saudi Arabia
Chapter 4 –Taiwan
Chapter 5 – Mexico
Chapter 6 – Japan
Chapter 7 – China
Chapter 8 – Poland
Chapter 9 – Australia
Chapter 10 – Peru
Chapter 11 – Spain
Chapter 12 – Singapore
Chapter 13 – Germany
Chapter 14 – Russia