Infusion Management Implementation Karen Corrick, BSN, RN Great River Medical Center – Burlington, Iowa Objectives • To describe Great River Medical Center and our journey to integrate our BBraun Infusion pumps into our EHR – Cerner Millenium. • To describe issues during the integration build. • To describe ongoing issues with system maintenance and nursing staff use. GREAT RIVER MEDICAL CENTER Great River Health Systems Demographics • GRMC is part of Great River Health Systems, a privately owned, independent 378-bed regional, integrated health-care system which covers a five county area with the main services in Des Moines County, Iowa • Acute Care Licensed Beds – 213 • All others are Long Term Care Beds – 165 • Average Daily Census – YTD for FY14 – 73.8 • Emergency Dept visits – FY 2014: 32,157 • Newborn deliveries – FY14: 569 • Inpatient Admissions – Adults and Children, FY 2014: 6,125 • Outpatient procedures – FY14: 746,129 • Pharmacy hours of operation – 24/7 • Medical Staff Members – 129 • Number of GRHS employees – 2,012 Acute Inpatient & Outpatient Key Services • • • • • • OB/GYN Orthopedics Spine Surgery Cardiology Interventional Cardiology Behavioral Health • • • • • • Digestive Health Surgical Rehabilitation Hospice Home Health Care Emergency Department Hospital-based Clinic Services • • • • Wound & Hyperbaric Cardiology Cancer Care Business Health • Rehab Center • Wapello Physical Therapy • Pain Management Integration Device/Systems • BBraun Outlook 400 ES • Cerner Millenium Team Effort Biomed Overview • ICommand • shows what devices are associated to make sure data is flowing. Viewing tool to check what is running and what is used to point devices to a non-prod domain. • The Millenium • what the nurses and doctors use to see the actual data: Anesthesia, Fetalink, Lab, CareAware/Iaware, Pharmacy dashboards • iBus • is the main hub of data. iCommand is the first check. • Multiple domains – 1 PROD and 1 NonProd BioMed Issues • We were the test site for our BBraun Outlook 400 ES Infusion pumps with Cerner Millenium • Needed another IP address from Cerner • Our Biomed department did not receive more than a few minutes of training • Pumps needed scanning barcodes. We had 2 different types of scanners and this caused issues in our testing. Barcodes were built according to Cerner recommendations. • Changes being made by Cerner, without our knowledge, for their testing purposes, caused issues Information System Overview • Interface mapping • Servers • Back up for Biomed and iCommand Infusion Pump Issues •Bbraun pumps needed an update to help with connectivity issues. •All the pumps were assigned a static IP address to prevent roaming, in addition, to the IP address Cerner provided. •Drug mapping file on each pump needs to be updated and matched in iCommand. •Process for keeping the drug library matching. • The drug file in iCommand updates all of the pumps. Nursing Informatics Issues •Testing of the various continuous IV medications administered by Nursing staff •Many points in the process where issues could occur •Medications based on weight or age needed extra testing •IVPB testing versus continuous infusion testing •Medications without a diluent were an issue •Premixed meds were an issue •Anesthesia medications after surgery continued into ICU •Rates and volume issues •Workflows and various processes from department to department: ED, PACU, ICU, Med/Surg areas •Generic access dashboards for iAware Staff like the functionality of making changes on the IV pump setting, then having this change date/timed in their documentation. They verify and sign. Staff like the Intake automatically populating into their documentation. Current Nursing Issues •Staff ‘Buy in’ •Staff knowledge of what to do when part or all of the process isn’t working (trouble shooting) •Inconsistencies with staff signing all documentation and making sure they are signing in the correct place •ICU/CCU is doing one process, the Med/Surg areas are doing another process •Anesthesia issue with data flowing Lessons Learned • Meet with all vendors/engineers together early on. This will diminish finger pointing at others when something isn’t connecting. • Have a mature EHR system prior to integration. Building a system and integrating devices doesn’t work. • Pharmacy involvement is key during the build, go live and ongoing monitoring. Key Clinical Success • Improved patient safety by: • Medication scanning to set dosage rates on the IV pump • Medication scanning to improve patient identification for high risk medications • Pharmacy real-time dashboard of IV medication use (DoseTrac) • Forces upfront work to review and maintain your IV pump drug library Questions???