Difficult Conversations Goes Professional Program
Set Up
 Nance and Steph decorate
o Others who are available to decorate
 Place card swipe machines in respected corners/areas
 Receive and test microphones
 Check and make sure have enough props for skits
 Clipboards for extra credit
 Hand out Name tags
 Tech rehearsal
First skit set up already on stage.
7:30 – Opening Video
7:35 – Welcome/ Contextualization announcement to audience
45 minutes allotted for skits
7:42 Intro to skit 1 - Sarah Newton Did I Get the Job?
 Written by Kaitlyn O’Connor
 Directed by Kaitlyn O’Connor and Dr. Simcox
 Rebecca is being played by Johanna Harcrow
 Tom is being played by Kurtis Eby
 And Melissa is played by Kelly Gordon.
7:45 – Did I Get the Job? Bad version.
7:50 – Sarah responds to bad skit and announces questions.
 Evaluate Rebecca’s verbal responses to the interview questions. What might
she do to improve?
 Did you notice any nonverbal communication behaviors that seemed to
contribute to the negative outcome in this scene? Describe how Rebecca
could have improved her nonverbal communication.
 How do you think your Christian faith might lead you to choose
communication behaviors that were different from what you saw the actors
portray in this scene?
7:55 - Nance answers the questions and introduces Career Center for tips.
 CPDC Tips
8:00 – Did I Get the Job? Good version.
8.05 – set up for next skit
8:07 – Jodie announces 2nd skit – The Intern
 Written by Joel Hoover
 Directed by Joel Hoover and Professor Holloway
 The intern is played by Elizabeth Gallo
 Co-host 1 is played by Preston Griffin
 The Producer is played by Dan Eckert
 And Co-host 2 is played by Joel Hoover
8:10 – The Intern Bad Version
8:15 – Jodie responds to bad skit and announces questions
 In what ways did power differences create negative communication
outcomes in this scene? How might the intern improve her verbal and
nonverbal responses to her colleagues?
 Describe why the workplace gossip was destructive. How could the
producer and the disgruntled co-host communicate differently in order to
address the issues they had with the other co-host?
 The station you saw in this scene was a challenging, sometimes negative
organizational environment for the Christian intern. As a Christian, do you
think you would or could work in an atmosphere like this one? Why or why
not?
8:18 - Nance answers the questions and introduces Career Center for tips.
 CPDC Tips
8:22 – The Intern. Good Version.
8:27 – set up for next skit
8:30 – Intro to skit 3 - Mumbo Jumbo - Sarah Ooi.
 Written by Hannah Teklits
 Directed by Hannah Teklits and Professor Quimby
 Pam is played by Sarah Little
 Stacy is played by Rachel Grimm
 And Landis is played by Hannah Teklits
8:32 Mumbo Jumbo Bad Version
8:37 – Sarah Ooi responds to skit and announces Questions
 In what ways did Pam’s status as a Messiah College student shape Mr. Landis’
and Stacy’s perceptions about her? How could Pam have responded more
effectively to their assumptions and to the conflict that emerges?
 This scene revealed just how difficult it can be to communicate to a
superior who has just offended you. Brainstorm some more effective ways
for Pam to respond.
8:43 – Nance answers questions and responds to audience. Introduces Career center
for tips
 CPDC Tips
8:46 – Mumbo Jumbo. Good Version.
8:50 – Wrap up – extra questions and thank you
 Finishing thoughts, announce about food, how to receive extra credit
 People at card swipe machines, people with extra credit clipboards
o Extra Credit Clipboards – Heather Quirk, Steph
o Card Swipes – Ryan, Livia and Adela
o Monitor food table
Tear down
 Take down decorations
 Give back card swipe machines


Return microphones
Return props
Prop List
The Intern
 Table
 4 chairs
 Actors could likely supply personal items
o Notebooks
o Computers
o Backpacks
o Phones
Mumbo Jumbo
 Office Setting
o Table
o Chair
o Way to signify passing of time
 Video of a ticking clock?
Did I get the job?
 Living room setting
o Couch
o Coffee table
o 2 chairs
Powerpoint Slides
1.
2.
3.
Title Slide (logo – top half of the poster)
Welcome/Introduction
Scenario 1: Did I Get the Job? by Kaitlyn O’Conner
(…and will include list of actors)
4. Questions: Did I Get the Job?
 Evaluate the effectiveness with which
Rebecca provided verbal responses to the
interview questions. What could she do to
improve her responses?
 Nonverbal communication is everything
except for the raw verbal content of
messages (for instance, clothing, gestures,
posture, time, and tone of voice are all
considered nonverbal elements). Did you
notice any nonverbal communication
behaviors that seemed to contribute to the
negative outcome in this scene? How do you
think Melissa (the mother) perceived
Rebecca (the nanny candidate)? Describe
how Rebecca could have improved her
nonverbal communication.
 How do you think your Christian faith might
lead you to choose communication
behaviors that were different from what you
saw the actors portray in this scene? In other
words, what are some principles that would
inform your behaviors?
5.
6.
CPDC Tips slide goes here
Scenario 2: The Intern by Joel Hoover (…and will
include list of actors)
7. Questions: The Intern
 In what ways did the power differences among
the producer, the disgruntled co-host, and the
intern create negative communication
outcomes? How could the intern improve his
verbal and nonverbal responses to his
colleagues in this scene?
 This scene obviously displayed some
problematic workplace gossip. Describe
why the gossip was destructive. How could
the producer and the disgruntled co-host
communicate differently in order to address
the issues they had with the other co-host?
 The station you saw in this scene was a
challenging, sometimes negative
organizational environment for the
Christian intern. As a Christian, do you
think you would or could work in an
atmosphere like this one? Why or why not?
8.
9.
CPDC Tips slide goes here
Scenario 3: Mumbo Jumbo by Hannah Teklits (…and
will include list of actors)
10. Questions: Mumbo Jumbo
 In what ways did Pam’s status as a Messiah
College student shape Mr. Landis’ and Stacy’s
perceptions about her? How could Pam have
responded more effectively to their
assumptions?
 This scene revealed just how difficult it can be to
communicate to a superior who has just
offended you. Brainstorm some more effective
ways for the intern to respond.
 After Pam’s first incident with Mr. Landis, she
went to Stacy for support. However, she
quickly discovered that Stacy held similar
stereotypes of Christians and that Stacy might
not be a trustworthy confidant. How could
Pam respond more effectively to the conflict
that emerged?
11. CPDC Tips slide goes here
12. Additional Resources (CPDC hours, list of applicable programs)