NorCal Services for the Deaf
and Hard of Hearing
Annual Report
Fiscal Year
2009-2010
Mission Statement
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Empower deaf and hard of hearing people to live independently and
productively within the greater society;
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Educate the greater society of the unique communication needs,
abilities and accomplishments of deaf and hard of hearing individuals;
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Advocate for equal access and opportunities for deaf and hard of
hearing individuals.
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NorCal Board of Directors
Board of Directors meet every third Tuesday
at 6:30pm at NorCal Sacramento office
Delmar
Cheeseman,
President
(2003)
Chester Brock,
Treasurer
(2005)
Mike Wilson,
Vice President
(1997)
William Raby,
Secretary
(2009)
Don Chan
(2008)
Mark Jackson
(2008)
Ginger White
(1997)
Mark McAlister
(2003)
Yim Orsi
(2007)
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Our Programs and Services
Programs and services are in aligned with NorCal’s
mission and reflect a deaf-centered approach
promoting respect for the community’s rich language
and culture.
This year, NorCal added 2 new programs:
•DeafSAFE – services for Deaf survivors of
sexual assault
•DeafJOBS – Employment services in the
Redding, Chico and Yuba City areas.
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Sign Language Interpreting and
Real Time Captioning Services
4,964 requests
received
9,819 hours
interpreting and
captioning provided
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Specialized Services
Deaf/hard of hearing adults with developmental or other disabilities
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Day program focused on
social interactions,
expressive communication
and outings into the
community
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Placement in regular
competitive employment with
support of job coaching
during employment
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Case Management Services
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Support for crisis situations
involving neglect or abuse
554
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Instructions for money
management, public
transportation, coordination of
multiple services as needed for
daily living
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Advocate for interpreting,
captioning or other services to
have equal access to private and
public services
individuals
served by 8
full-time client
advocacy
staff
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Case Management
Percentage of Total Consumers Served by Office
Sacramento
71%
Marysville
Redding
13%
13%
Stockton
28%
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Case Management Services
Duplicated Count
Independent
Living Skills
Advocacy
Services
3000
2500
2000
Employment
Assistance
Counseling
1500
1000
500
0
ILS
A
EA
C
Services provided by Client Advocates
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New Service! - DeafSAFE
Deaf Survivor Support Services
Sexual Violence is
happening in our community
You have the right to be free
of violence in your life
We can give you support
and information so you can
make choices about your life
Through a grant from federal
Office of Violence against
Women, NorCal has partnered
with DeafHope to serve survivors
of sexual violence who are deaf
or hard of hearing.
Services are available throughout
NorCal’s service area.
Our services are confidential
and free
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Pre-Employment Services
59 Consumers enrolled
to learn about:
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Click here for Video
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Vocabulary for employment
How to communicate with
your boss
Understand your paycheck
and benefits
Make a budget based on your
income
Basic Job Survival Skills
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Employment Services
 Job Development and
Placement
 On-site Job Coaching
 Interpreting for job interviews
and new employee orientations
 Trainings for Employers
 Promotion of hiring people who are deaf or hard of hearing
 Assistance for employer and employee to resolve issues
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New Program – DeafJOBS at
NorCal’s Yuba City Office!
Pre-Employment and
Employment Services
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54 consumer
assessments
59 consumer preemployment
services
made possible by
Americans Recovery and
Reinvestment (ARRA)
grant through Department
of Rehabilitation.
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Employment Outcomes
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58 placements
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362 hours of
interpreting
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2,859 hours of job
coaching
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Employers
who hired deaf and hard of hearing people during 09/10
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Strategies To Empower People: Carmichael
Purple Communications
Sacramento Public Library
Wal-Green’s Distribution Center
Kohls: Sacramento
Tele-Direct
C R England Inc.
Pride Industries: Beale, CA
Auto Works of Gold River
Goodwill: Folsom
Safeway: Carmichael
River City Staffing
Walmart: Folsom
Woodside Health Care Center
Raley’s Field: West Sacramento
FedEx Express: Rancho Cordova
Target: Sacramento
Express Employment Professionals
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Safeway: Citrus Heights
Collision Repair: Paradise, CA
County of Sacramento
Community Integrated Work Program: North Highlands
Chuck Patterson Toyota: Chico
Macy’s West: Sacramento
Los Rios Community College/American River College
Dept of Parks and Recreation Museum Resources Center,
West Sacramento
California State University, Sacramento
NEC Electronics Inc.
In Alliance
Yahoo!: Sunnyvale, CA
Century Theaters: Elk Grove
Volt Services Group: Sacramento
Pinney Insurance Group
S.O.S Marine
Folsom Auto Body: Rancho Cordova
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Information and Referral
Serve as clearinghouse for information and resources on deaf
culture, hearing loss, and sign language.
11%
Voice
36%
18%
TTYs
Relay
VPs
Walk-ins
Emails
16%
3%
9%
Others
7%
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Community Education
Promote awareness and foster an understanding
about deaf and hard of hearing people.
Presentations and Exhibit Booths
Dameron Hospital
Sacramento Public Library
Stella Brochman Elementary School
Yuba City Dept of Rehabilitation
INTEL
Campbell Soup
Department of Motor Vehicles
California Youth Leadership Forum
California State University
Stanislaus County Superior Court
Rowell Family Services
Sierra College
United Way
NorCal
provided 274
workshops,
sensitivity
trainings and
exhibit booths
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NorCal Events and Projects
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Friday Night Live
ASL Ice Cream Socials
Bingo
Swirl Deaf Socials
Deaf Pizza Socials
ASL Socials
Silent Sleigh
Deaf Awareness Month Events
ASL Trivia Challenge
Scrapbooking
Sacramento Deaf Seniors
Deaf Family Picnic
Education and Wellness Fair
An Addams Family Mystery Scavenger Hunt
Flying Hands Social
Deaf Day at the Sacramento Zoo
AA and Sobriety groups
Nutrition Workshop
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American Sign Language Class
Deaf Culture for Deaf People
Real, Real World for Deaf/Hard of Hearing High
School Students
Employment Workshops
Tax Preparation
Getting an Interpreter for Your Medical
Appointment
Women from Venus, Men from Mars
performance
H1N1 Vaccination Clinic
Deaf Social/Ice skating
Christmas Food Drive
Valentine Social
Thanksgiving Dinner
Cancer workshop
Drug and Alcohol Awareness Prevention
Role of Interpreters and Process of Interpreting
Lip Reading classes
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Camp Grizzly
•August 2 – 8th, 2009
•Grizzly Creek Ranch, Portola
•Youth Leadership and
Communication Skills Training
•57 deaf, hard of hearing, CODA
children
•31 volunteer counselors from the
community
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Our Funding
NorCal conducts annual financial audits by outside
professionals.
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Support and Revenue
where NorCal’s funding comes from
Interpreting
30%
Fees for Service
18%
Donations/
Fundraising
4%
Grants and Other
3%
Others
1%
Government
44%
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Expenses
how NorCal spends funds
Rent/Utilities
8%
Travel 3%
Interpreting Fees
7%
Communication 3%
Personnel
71%
Others
8%
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Major Contracts
Department of Social Services, Deaf Access Program: Primary funding since 1978
for case management services
Employment Development Dept: Funding since 1995 to provide job placement and
interpreting services at One Stop Center.
Community Services Block Grant Yuba County & Sutter County: since 1995 for
linkage and access services to deaf and hard of hearing families in Yuba
City/Marysville office
Yuba Sutter United Way since 1986, funding for Yuba City/Marysville outreach office
Office on Violence Against Women, Dept. of Justice: (NEW) Funding to provide
Sexual Assault services to Deaf survivors.
Department of Rehabilitation – ARRA: Funding to expand employment services to
Redding and Marysville locations.
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Fees for Services
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Alta Regional Center
Day program for ALTA consumers who are deaf or hard of hearing with
other disabilities
Long term job coaching for ALTA consumers placed in competitive
employment
Department of Rehabilitation (DOR)
Pre-employment and employment services, supportive employment, job
coaching and interpreting services for DOR consumers who are deaf or
hard of hearing.
Interpreting Fees
Fees for interpreting services provided and coordinated by NorCal’s
Communications Dept.
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Volunteers
Thanks to all of our wonderful Volunteers!
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Alison Milobar
Russ Wilson
Tamika Rivers
Jenna Brice
Ken Bolingbroke
Billy Raby
Diana Wallin
Frank Simonalle
Diana Pease
Kayleigh Lembke
Joanna Dixon
Danielle McClusky
Kim Martin
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Mary Pham
Olga Ayannikov
Pamela Meadows
Ruslan Korol
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Donors and Supporters
Your donations are important!
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Don Chan
Gene Zeiter
Mary Jane Morris
Robert Weissberg
John McDonough
Edith McGill
Mary Wiggins
Tami & Martin Levario
Monigue Savasta
Richard & ZoeAnn
Joiner
Dino & Cheryl DaRe
Cindy Sundon
Ronald Trombley
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John Buchan
Larry & Alice Obray
Gene Cochrane
Shellie VannVolk
Teresa McDonough
Leonard & Norma
Girimonte
Marylisa RamirezBowman
Sara Thompson
Carol Liebert
Brian Berlinski
Maureen Thompson
Rita Foti
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Catherine Snapp
Janice Hall
Cindy Holley
Denise Cambon
Kristin Janeway
Leo Mouton
Kevin & Marilyn
McDonough
Pam Meadows
Anna O’Brien
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Local Business Support
Your local support makes many of our events possible!
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North Modesto Kiwanis Club
Purple Communications, Inc.
El Camino Booster Club
Air Gas
Clear Creek Grocery & Locker Service
Safeway Food & Drug, Redding
R & R Quality Meat Company
Safeway Foundation
McDonald’s, Redding
Hair We Are
Turtle Bay Exploration Park
Klean Kanteen
Lincoln Kiwanis Foundation
Eaton Interpreting Services
Rotary Club of S. Sacramento
Foundation
Sacramento Valley Sertoma
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Sorenson Communication
The Home Depot
Sun Oaks Fitness Club
La Rendezvous Spa
Redding Grocery Outlet
Golden State Foot Clinic
Target
River City Bank
Mr. Pickles
Tre Donne
Starbucks Coffee Company
Voluptuous Intimate Apparel
Costco
El Zarape Taqueria
Sprint Nextel
Marie Callender’s
Rio Linda Jr. High
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NorCal Headquarters
NorCal Services for Deaf
and Hard of Hearing
4708 Roseville Road,
Suites 111-112
North Highlands, CA 95660
(916) 349-7500 V/TTY
(916) 993-3048VP
Email:
info@norcalcenter.org
Website:
www.norcalcenter.org
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NorCal Outreach Offices
Stockton Office
5637 N. Pershing Ave, Suite B-7
Stockton, CA 95207
209 474-3089 TTY
209 474-3088 V
209 474-1570 Fax
Marysville Office
1521 Butte House Road
Yuba City, CA 95993
530 740-7802 TTY
530 740-7803 V
530 740-7804 Fax
Redding Office (Nov ’09)
871 Mistletoe Lane
Redding, CA 96002
530 221-1689 V
530 221-2571 TTY
530 229-9077 VP
530 221-8143 FAX
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NorCal Co-Locations
EDD Roseville
State of California EDD
1880 Sierra Gardens, Suite 100
Roseville, CA 95661
916 774-4035 V/TTY
916 774-4067 TTY
916 786-6177 Fax
EDD Downtown Sacramento
2901 50th St. @ Broadway
Sacramento, CA 95817
916 227-9390 TTY
916 774-4035 V
916 227-9390 VP
As of Sept 2010
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